SUMMARY

• Over 7+ years of IT experience in Financial, Pharmacy (PBM), Medical Technology, Telecommunications and Pharmaceutical domains.
• Extensive experience in Black Box Testing, GUI Testing, Regression Testing, Functionality Testing, System Testing, Stress Testing, Integration Testing and End to End Testing.
• Well versed in designing and documenting and executing Test Plans, Test Scenarios and Test Cases from business requirements, functional, non - functional product specifications.
• Strong understanding of QA Process, Use Cases and Waterfall, Agile Model STLC methodologies and can work through different releases of product.
• Fairly Diversified Mainframe Testing experience using DB2, SQL, OS/390, and Quality Center.
• Expertise in Testing Areas like: User Acceptance, Functional, Regression, Stress, Usability Testing in Distributed and Client-Server Application.
• Experienced in Defect Management Tracking, Software Quality Assurance, Establishing Test Standards, Guidelines, Procedures, Test Execution, Documenting and Analyzing Test Results.
• Experience in Bug Tracking, Root Cause Analysis, Defect Analysis and Project Documentation.
• Very good experience in claim adjudication testing for Pharmacy Benefit Management (PBM).
• Extensive experience in implementing QA methodologies and Software Engineering Process.
• Extensive experience in Quality Center in defining relationships between requirements, test plans, test lab, test cases, scripts and defects.
• Experienced in Design, Develop and generate Reports using Quality Center 10.0.
• Proficient in writing SQL Queries to test database integrity.
• Extensively used the VB Script in QTP for developing the Automation Frameworks.
• Proficient in Analyzing System & Functional Specifications, Business Requirements, Business Rules to Identify Test Requirements, track the requirements.
• Strong Technical and Analytical skills.
• Mentor and Transition new Team members in the Project.

TECHNICAL SKILLS

Programming: C, C++, JAVA, .NET, RPG/400, CL/400, VS COBOL II, SQL and AS400

Tools: FTP, NDM.

Methodologies: V Model, Waterfall Model, Agile Model

Databases: DB2, Oracle, SQL Server 2008

Version Control: TFS and Microsoft Visual Source Safe

Environment: Windows 7, OS/390, UNIX, LINUX and Windows XP

Desktop Technologies: MS Office, Visio.

PROFESSIONAL EXPERIENCE

Confidential, St Petersburg, FL

People Soft/Automation Engineer

Responsibilities:

• Involved in SIT testing for People Soft project.
• Responsible for the PeopleSoft upgrade conversion testing from 8.8 to 9.1 (HR Module)
• Responsible in multiple gap projects for the PeopleSoft Conversion.
• Performed End to End, Smoke, Functional, Black Box and Regression testing.
• Prepared and executed the test cases by using the Quality Center 10.0
• Involved in Batch Process Testing.
• Responsible for testing the Trading Application for multiple accounts.
• Involved in developing the Keyword driven and Data Driven Framework in QTP by using VB Script.
• Created Automation test scripts by using VB Script for multiple applications.
• Involved in Enhancing the Automation frame work.
• Identified the Manual test cases for automation.
• Expertise in advanced Descriptive Programming in QTP using VB Script.
• Developed the Test automation scripts using the Dynamic Descriptive Programming.
• Used the Object Spy for identifying the properties of an Object.
• Used Recovery Scenario wizard and On Error Resume Next to recover from an unexpected error.
• Developed and Created the VB Script for test automation.
• Inserted the Checkpoints, Synchronization points; Parameterized dynamic values; and grouped test steps into user-defined functions.
• Ran automated scripts using QTP Extensively for End to End Testing.
• Developed User defined functions and called the same.
• Involved in using the Get RO Property and Text Output Value for capturing the runtime object property values.
• Identified defects during test executions, entered them into Quality center’s Defect module for bug tracking and generated defect reports.
• Involved in generating the QC reports for all the application projects.
• Responsible for importing the Test Cases from Excel to Quality Center Test Plan Module.
• Responsible for importing the Test Cases from Test Plan Module to Test Lab Module.
• Involved in using the Test Lab Module for test case execution.
• Wrote the SQL queries to get the data from data base.

Environment: Windows 7, .Net, VB, SQL, Quick Test Professional 11.0, Quality Center 10.0, SQL Server 2008 R2, Main Frame, TANDEM and Oracle PeopleSoft Enterprise.

Confidential, Richardson TX

UAT Analyst

Responsibilities:

• Performed System and Integration testing.
• Created complete user Documentation and Test Plans.
• Performed manual testing for all the projects.
• Used to run jobs for EDW team to get the data from RxClaim to EDW system.
• Wrote SQL statements to pull and update the data from the production and Test box.
• Good understanding on Project estimations and resource allocations.
• Programs are tested with direct interaction with developers, functional users and the business owners.
• Developed and managed test plans including the identification of detail test cases and the definition of data pools to ensure the developed functionality performs as specified in requirements.
• Lead offshore and onsite teams.
• Worked on GAP’s for migrating from Aetna and RxAmerica clients to Confidential System
• Extracting claims on daily extract and creating CET’s for different clients.
• All the projects are involved in testing of adjudication of claims, setting up plans, calculations of accumulations and deductibles for individual and family.
• Tested loading the members into the system and verifying the data, also involved in testing various enhancements and production fixes of the application.
• DBU files to verify the data or do changes to the files to test some scenarios also used most of the utilities like PDM, WRKQRY and other complex queries to retrieve the data to verify or do some changes to the data for testing purpose.
• I was responsible for uploading the artifacts into SharePoint.
• Conducted Backend test using SQL queries to verify the Integrity of the Database.
• Responsible for creating and uploading the project artifacts in Share point and providing release support.
• Reported bugs using bug-tracking tool HP Quality Center.
• Involved in both back-end and front-end testing.

Environment: AS/400, RPG/400, CL/400, DB2, Sharepoint, HP Quality Center and COBOL, (CET’s, Extract and Finance Balancing)

Confidential, Fridley, MN

Mobile QA Analyst/Automation Engineer

Responsibilities:

• As a QA analyst, worked closely with Business Analysts and Developers for thorough Requirements review and developing the Test Scenarios.
• System and business requirement analysis from functional and technical specs.
• Responsible for the Agile testing efforts of various applications
• Every day involved in the Scrum meeting to deliver the status report.
• Performed the testing in various flat forms like Apple iphone, ipad, Android, Windows and Web.
• Involved in the mobile application testing for Apple iphone, ipad and Android.
• Experience in software testing application and functionalities of mobile handsets.
• Excellent experience with testing user interfaces on GSM & CDMA mobile devices.
• Cross browser testingin Internet Explorer, Safari, Chrome and Firefox on Windows.
• Tested the functionality inMobile Applicationslike usersSign in, Sign out, Main Menu, sub menus, Accounts, Transfer Products, Locations and Transfer the inventory.
• Created UAT scripts and delivered the scripts to Business Users. Provided support to Users in executing UAT scripts and finding any issues during UAT. Automated some UAT scripts to decrease the time needed to run multiple cycles of UAT.
• Performed Functionality, Black Box, Usability, Accessibility, Regression and Integration testing of the web based application.
• Responsible for identifying manual test cases for automation.
• Developed the Data Driven Framework in QTP by using the VB Script.
• Maintained the Associate Repository files for multiple action scripts.
• Coordinated the testing activities with QA team for Functional and GUI testing, and defect tracking using Quality center.
• Performed Performance and Stress testing for mobile devices.
• Responsible for Regression Testing of products using Quick Test Professional (QTP), for every new release to validate that the new enhancements have not caused any issues when compared to existing functionality.
• Maintained log of test results using Quality Center as per the product versions, modules etc. and interacted with developers to resolve issues.
• Handling various tools in Oracle, TOAD and SQL Server databases
• Heavily involved in the database testing. Developed the SQL scripts for identifying whether the application getting the correct information from database or not.

Environment: Win XP Pro, Oracle, .NET, TFS, VSS, SQL, Toad 9.7, C#, Apple IOS, LINUX, Mercury Quality Center, Mercury QTP, Agile Process and Scrum Methodologies

Confidential, Atlanta, GA

QA Analyst

Responsibilities:

• Created test cases, test scripts as per the requirement documents and coordinated Quality Center.
• Integrated Quality Center with Quick Test Pro and maintaining the Test cases and Scripts.
• Used Quality Center for generating Requirements, Test Plan, and Test Sets and for reporting defects.
• Involved in User Acceptance Testing (UAT).
• Performed Functional, Black Box, Smoke, Comparability and Regression testing.
• Prepared and provided test matrix to the management.
• Managed Object Repositories of all Automated Tests.
• Used Check Points, descriptive Programming, and Object Repository.
• Used the VB Script for Test Automation in QTP.
• Created and maintained the Automation Test Scripts by using VB script.
• Manually tested the applications related to the application.
• Responsible to convert the manual test cases into Test Scripts and execute them using QTP
• Performed Regression testing on the successive releases.
• Performed RTM(Requirement Traceability Matrix) to ensure all requirements are covered
• Applied synchronization points and checkpoints wherever required.
• Called test cases from Test Director to QTP and Created defects from QTP into Test Director/Quality Center

Environment: Test Director 8.0, JAVA, Quality Center, QTP 8.2, XML, UNIX, HTML, SQL Server, Visio 2000, VB Script, Windows 2000

Confidential, Union NJ

QA Analyst

Responsibilities:

• Assured that all validation documentation such as IQ's, HQ's, PQ's Process Validation, Cleaning Validation, and Software Validation are in compliance with cGMP's and in accordance with FDA Guidelines.
• Developed comprehensive test plan and test scripts based on interviews and reviews of business and technical specifications documents.
• Validated the processes and equipment utilized to manufacture active pharmaceutical ingredients in cGMP environment.
• Performed Installation and Operational Qualification (IQ/OQ) for facilities, equipment and systems
• Identified User and System requirements for the application and establishing links for better trace of requirements.
• Written and performed test cases for manual testing.
• Prepared the Test Scenarios and Generated Test Scripts for the AUT Using Win Runner for Regression Test
• Prepared Test Data for Positive and Negative Testing used in Data Driven Test.
• Developed user defined functions using Win Runner for testing customer and billing data with database and validating the conditions.
• Involved in analyzing business requirements and preparing Test Plans based on User Requirement Document and prepared the Test Scenarios, Test Cases using Test Director.
• Used Test Director to store and maintain the Test Repository and Document Generation.
• Upgrade and Installation of the automated tools in the Testing Environment.
• Wrote documentation for all aspects of the computer systems validation life cycle, in accordance with FDA regulations, particularly CFR 21, part 11, including: Validation Plan and Protocol, Installation Qualification (IQ) Specification, Operation Qualification (OQ) Specification, Performance Qualification (PQ) Specification.

Environment: cGMP Environment, Oracle, SQL, JAVA, XML, HTML, Windows, Java 2.0, Winrunner and Test Director.

Confidential

QA Tester

Responsibilities:

• Worked with on site team for gathering requirements and determine the scope of the solution.
• The content format for creating test scenarios, test cases and bugs.
• Involved in defining test scope of the application, creating master test plan, detail test plan, writing high level scenarios based on use cases.
• Coordinated with business users and development team members to understand business requirements and develop test cases.
• Proactively involved in conducting the triage meetings and resolved issues and bugs.
• Performed Integration, functional, Black box, performance and acceptance testing.
• Involved in developing Test Plans and test cases in Test Director.
• Ran automated scripts using QTP Extensively for Regression Testing
• CDF / ILINK applications are used to create life, group life, dental, health, property, disability plans, and rate groups and assign these plans to customers. These applications also involve the benefits associated with a specific plan, billing customers, and handling claims.
• Application was developed using XML, EJB on Web Logic server. There is also Client Server based version developed using Visual Basic. Database used was Oracle 8i.
• Involved in System, Regression, and Performance testing of the Application. Production support with any issues / errors in the production system. Interact with developers and business users to solve software defects and other product relevant issues.

Environment: Win 2000, Visual Basic, XML, HTML, Java, .NET, QTP, Test director and Oracle.