SUMMARY

• 9+ years of strong Software Quality Assurance, Software Testing, Business Development and Software Development experience in Telecom and Insurance domain.
• 5+ years of experience as a Lead.
• Expertise in Manual and hands on experience in Automated Testing of applications developed on Windows, Web and UNIX Environment.
• Expertise in running various kinds of tests such as Unit, Integration (White Box), System, Regression, User Acceptance Test (UAT), Performance - Load & Stress, Backend (Black Box) for Client/Server Applications.
• Extensive experience working with Business and Functional Requirements in analyzing and designing Test Plans, Test Cases, Verifying and Validating Web based applications and Documentation based on standards for software Development and effective QA implementation in all phases of Development lifecycle(SDLC)
• Developed automated Test Scripts in QTP using VBScript for Regression Testing.
• Worked with Development team and Business Analysts to analyze the test scenarios and ensured that test requirements are correct and complete.
• Expertise in writing SQA Plans, System Test Plans, Traceability Matrix, defining Test Scenarios and Test Cases based on business and functional requirements. Documented all phases of QA process.
• Experience in applications testing and WSDL Testing through XML using Parasoft SOAP Tool
• Sound knowledge and exposure in working with the various relational databases like SQL Server, Oracle etc.
• Maintained Traceability Matrix to track the requirements to the test cases to ensure complete test coverage in the HP Quality Center.
• Handled multiple projects concurrently and achieved milestones successfully.
• Created comprehensive test cases based on analysis of specifications and business requirements.
• Extensive experience in coordinating testing efforts, responsible for test deliverables, status reporting to management, issue escalations.
• Solid Back-end testing experience in writing and executing SQL Queries.
• Experience in Automated Tools Parasoft SOAP test, Quick Test Pro, Test Director, Quality Center and Rational Clear Quest, Clear Case, Test Manager.
• Hands on experience in TIBCO Bus Tester.
• Knowledge in Software Development Life Cycle (SDLC) like Waterfall & Agile.
• Strong Communication and Interpersonal skills to maintain effective work relationships with all levels of personnel. Clear Understanding of Business Rules and Ability to work as a part of team.
• Strong analytical and project management skills with the ability to manage multiple tasks simultaneously, resolve problems and present appropriate business solutions and recommendations.
• Strong experience in debugging and troubleshooting various applications running in Production and Test environment.
• Knowledge of Linux commands, installing Linux OS and integration with Web Servers like Tomcat and Apache.
• Experienced in build, testing phases, deployment processes as well as file transfer processes.
• Utilized strong interpersonal skills, proven leadership capabilities, goal-orientation, as well as technical and non-technical problem solving abilities to achieve company and client goals.
• Leadership, Problem Solving, Quality Management, Project Management, Excellent Team Work, Inter-Personal Skills, Customer consultation and maintaining good Customer relations.
• Worked on Strong in Software Development Life Cycle and Testing Methodologies.
• Knowledge in using Automation Tool like QTP
• Experience in Database testing.
• Experience in sanity and health check of environments
• Experience in the Defect Tracking and Test management tool Quality Centre.
• Well versed with various testing methodologies like Integration testing, System testing, Acceptance testing, Security Testing, Regression testing and Cross partition testing etc.
• Experience in testing of web based, Internet applications..
• Experience in developing and executing the Test Cases.
• UNIX Environment for Project Requirements.
• Have Good exposure to Software Development Life Cycle and QA related process.
• Dedicated, conscientious individual of with strong sense responsibility, work flexibility and quickly adapt to changing environments professionally and personally.

TECHNICAL SKILLS

Operating Systems: UNIX, Windows 95/98/XP/NT/2000, AS-400Mainframe.

Languages: C, Shell Script, HTML, XML, JavaScript, Java.

Databases: MS Access, Oracle8i/9i/10g.

Packages: Clear Case, Clear Quest and Visual Source safe.

Database Utilities/Tools: PL/SQL Developer, Toad.

Testing Tools: HP (Load Runner, Test Director, Quality Center, Quick Test Pro).

Tools: SOAP, TIBCO, Merant Dimensions (Configuration Tool).

Protocol: TCP/IP

PROFESSIONAL EXPERIENCE

Confidential

QA Lead

Responsibilities:

• Analyzing System requirements and preparing test scenarios.
• Preparing System Test plan for Both System testing and User Acceptance testing.
• Configured Dashboard reports in ALM for metrics purpose.
• Built effective test data covering all possible scenarios and added in datasheets for regression Testing.
• Streamline QA Process as per client expectations.
• Updated the project status to management and stakeholder in a timely manner
• Preparing the Project Management Metrics and Test Metrics.
• Prepared traceability metrics to make sure all requirements are covered.
• Coordinated the Onshore and Offshore teams to resolve any clarifications & issues, and acted as a single point of contact for any escalation and issues
• Communicated with Manager, project lead daily for testing efforts and sent Status Reports as needed like Daily and Weekly.
• Attended application walk-through and reviewed Requirements to understand the scope of the project and Attended project meetings as needed and Coordinated with the Developers to resolve the issues/defects.
• Responsible to tactfully communicate with project managers, development managers, release managers and developers to ensure comprehensive test planning and execution.

Confidential

QA lead

Responsibilities:

• Responsible for test planning, test management, devise test strategies, effort estimation, and risk analysis.
• As a Test Lead, was involved in interacting with the stakeholders, development teams, and business analysts in understanding the business requirements, creating test plans, test procedures, test cases, writing test scripts, writing test evaluation criteria.
• Performed System, Integration, and Regression testing activities in Test environment and Production support environment.
• Test Management tool Quality Center was used to prepare test cases, for test execution, to extract testing status and Defect tracking.
• Working as Onsite - Offshore Coordinator, facilitated proper knowledge transition, assign tasks, monitor Onsite/offshore activities, developed and maintained status project tracking reports.
• Built effective test data covering all possible scenarios and added in datasheets for regression Testing.
• Streamline QA Process as per client expectations.
• Reviewed Test cases designed by Offshore and Onshore team
• Prepared defect reporting document and circulated to the Senior Management and onsite Client Project Managers.
• Updated the project status to management and stakeholder in a timely manner
• Preparing the Project Management Metrics and Test Metrics.
• Maintained Traceability Matrix to track the requirements to the test cases to ensure complete test coverage in the HP Quality Center
• Coordinated the Onshore and Offshore teams to resolve any clarifications & issues, and acted as a single point of contact for any escalation and issues
• Communicated with Manager, project lead daily for testing efforts and sent Status Reports as needed like Daily and Weekly.
• Attended application walk-through and reviewed Requirements to understand the scope of the project and Attended project meetings as needed and Coordinated with the Developers to resolve the issues/defects.
• Responsible to tactfully communicate with project managers, development managers, release managers and developers to ensure comprehensive test planning and execution.
• Take offshore calls and resolve work related issues and review the day to day work deliverables
• Prepared Automation Testing Strategy.
• Optimized QTP scripts for Regression testing of the application with various data sources and data types.
• Mapped the custom objects to the standard objects where necessary, inserted GUI, Bitmap and Text checkpoints where needed, to compare the current behavior of the application being tested to its behavior in the earlier version using Quick Test Pro (QTP).
• Parameterized the fixed values in checkpoint statements, created data tables for the parameters and wrote functions for the parameters to read new data from the table upon each iteration - Performed Data-driven testing.

Confidential

Sr QA Engineer/lead

Responsibilities:

• Responsible for test planning, test management, devise test strategies, effort estimation, and risk analysis.
• As a Test Lead, was involved in interacting with the stakeholders, development teams, and business analysts in understanding the business requirements, creating test plans, test procedures, test cases, writing test scripts, writing test evaluation criteria.
• Performed System, Functional, Integration, End to End, User Acceptance testing and Regression testing activities in Test environment and Production support environment.
• Test Management tool Quality Center was used to prepare test cases, for test execution, to extract testing status and Defect tracking.
• Developed automated Test Scripts in QTP using VB Script for Regression Testing.
• As a Team player worked very closely with other Provisioning testers and with development team.
• Implemented agile testing practices for globally distributed teams.
• Used Caliber RM & RegPro as a requirement repository and kept track of any enhancements.
• Performed functionality testing using QTP and performance testing using Parasoft SOAP tool.
• Built effective test data covering all possible scenarios and added in datasheets for regression Testing.
• Created test plans and tested cases related to Mainframe application in testing project.
• Recorded regression test scripts using QTP for web based application and checked the functionality of the application
• Worked as Offshore- Onsite Coordinator, facilitated proper knowledge transition, assign tasks, monitor Onsite/offshore activities, developed and maintained status project tracking reports.
• Validated the server logs for Extreme server errors which are running on UNIX boxes by using Putty.
• Communicated with Manager, project lead daily for testing efforts and sent Status Reports as needed like Daily and Weekly.
• Attended application walk-through and reviewed Requirements to understand the scope of the project and Attended project meetings as needed and Coordinated with the Developers to resolve the issues/defects.
• Connected remotely to UNIX servers using PUTTY and FTP files across different test environments by using Hummingbird and Command prompt.
• Extensively used SQL scripts/queries for data verification at the backend.
• Responsible to tactfully communicate with project managers, development managers, release managers and developers to ensure comprehensive test planning and execution.
• Reported PTIs (Product Assurance Testing Incident) through Dimensions and followed through until the bug fix was completed and retested.
• Performed manual testing and maintained documentation on different types of Testing viz., Positive, Negative, Performance and Black Box.
• Involved in Automation Test scripts preparation and execution using QTP.
• Experience in testing XML based communications between interfaces in client server web applications.
• Participated and Organized weekly meetings and walkthroughs to improve the testing effort and reported to QA Manager about the proceedings.
• Participated in requirements walkthroughs with users to get better understanding.
• Created various presentations for Clients explaining new functionality flows.
• Interacted with development team in discussing/resolving various application defects.
• Track and report upon testing activities, including the test case execution stage, defect status if any defects opened during execution and the testing results status.
• Worked closely with engineering team to discuss the design and testing aspects of the applications.
• Bug Analysis and Bug Reporting.
• Developed the Test cases for different features and executed them.
• Creating and maintaining orderly test results and status reports.
• Compiling and communicating test results and status reports was done..
• Preparing test case execution metrics

Confidential

QA Engineer

Responsibilities:

• UsedLoad Runnerand analyzed the response times of the business transactions under load.
• Generated different types ofUser scripts using Load Runner.
• Optimized QTP scripts for Regression testing of the application with various data sources and data types.
• Responsible for analyzing, designing and coding of the applications by utilizing the Perl.
• Used SQL queries and UNIX Shells for Database Testing.
• Involved in the Requirement analysis and estimating time lines for project.
• Developed many Unix scripts to automate the repeated functionalities and reduced manual work to great extent.
• Used Rational Clear Quest for bug tracking and followed up with development team to verify bug fixes, and update bug status.
• Connected remotely to UNIX servers using PUTTY and FTP files across different test environments by using Hummingbird and Command prompt.
• Developed and customized scripts for file system monitoring the daily Logs.
• Provided production support and troubleshooting for derivative module.
• Participated in requirements gathering, mapping the customer requirements and designing solutions for various clients.
• Created documentation for Training, Monitoring, and system workflows.
• Participated in Unit Testing, Integration Testing and Smoke Testing of the final release.
• Ran the batch jobs using client component Essential Data stage Director for validates jobs, schedules jobs, runs jobs and monitors jobs
• Worked closely with engineering team to discuss the design and testing aspects of the applications.
• Helped the development team to fix the bugs
• Developed the Test cases for different features and executed them.
• Creating and maintaining orderly test results and status reports.
• Compiling and communicating test results and status reports was done.

Confidential

QA Engineer

Responsibilities:

• Wrote Test plans, Test cases, executed Test cases for SQL/backend test and tracked defects in Quality Center based on the Business Requirements, Functional Requirements, Business Workflows, A&D documents.
• Participated in End to End testing flowing orders from Order entry to Billing
• Participated in BREQ meetings and FREQ meetings to keep track of new requirements from the project.
• Performed System Testing, Integration System testing (IST), End to End (E2E), D2D Testing, Environment Shakeout testing, Implementation Shakeout testing, Regression testing, UAT testing and Production testing per the needs of the application and recorded Issues / Defects and tracked them in Quality Center.
• Maintained Traceability Matrix to track the requirements to the test cases to ensure complete test coverage in the Mercury Quality Center.
• Have proposed and implemented system critical solutions in prepaid systems.
• Clearly communicated defects with developers and updated comments in Mercury Quality center.
• Executed the regression test cases along with testing new enhancements by using QTP and analyzed results.
• Optimized QTP scripts for Regression testing of the application with various data sources and data types.
• Reviewed Error log files in UNIX box when order fails to load into SQL tables.
• Interacted with development team in discussing/resolving various application defects.
• Performed end-to-end testing for real time numbers, order placement, number activation, transactions for call charges.
• Created detail Test cases for each test phase to ensure complete coverage. Test Cases were incorporated for both positive and negative test conditions. Executed test cases from Quality Center.
• Carried out the customization and performance tuning for the various modules.
• Participated in requirement gathering, mapping the customer requirements and designing solutions for various clients.
• Created documentation for Training, Monitoring, and system workflows.
• Developed Test Scenarios for System testing.
• Participated in Unit Testing, Integration Testing and Smoke Testing of the final release.
• Deployed new releases to Clients UAT and Production Systems.
• Tracked and reported upon testing activities, including the test case execution stage, defect status if any defects opened during execution and the testing results status.
• Ensured content and structure of all the testing artifacts are documented in SharePoint Tool.
• Designing and executing the test cases to check the functionality of the application.
• Performed functional, validation and regression testing.
• Involved in understanding the application.
• Generated the test defects report and reported it to the development team for bug fixing
• Involved in installation of code.

Confidential

Software Test Engineer

Responsibilities:

• Preparing and executing the test cases as per requirements.
• Involved in Integration and System Testing.
• Bug Analysis and Bug Reporting.
• Involved in Peer reviews.
• Test data Preparation.
• Preparing test case execution metrics.
• Preparing Traceability matrix.
• Coordination with Onsite people.