SUMMARY:

• Over 15 years of professional QA Performance, Automation and Manual experience with 7 years as QA Technical Lead.
• Trained on Scrum/Agile Methodology and Gherkin - Cucumber. Proficient in framing Test Conditions, writing Test Cases, Test Scripts and executing test sets using Gherkin.
• Expertise in handling Point of Sale projects. Experienced in tracking the inventory item by item. Handled Point of sale cash register projects. Expertise in mobile testing on Android and IOS on Device, Browser and Operating System Emulators. Tested the application on all browsers using different mobiles.
• Experience in using test management and defect tracking tools like HP Application Life Cycle Management(ALM), HP Mercury Quality Center (QC), Clear Quest, Clear View, Target Process, Jira, ICART, QREP, DOORS, Microsoft Visio Studio, Test Director 8.0, PVCS, and Bugzilla tracking tools.
• Administration experience with HP Application Life Cycle Management(ALM), and HP Quality Center(QC) in setting up projects, license and reports. 10 years of extensive experience with HP products in using for testing.
• Hands on experience with firewalls, routers, bridges, switches and gateway devices, appliances and software and experience with security issues in large scale networks.Widely experienced in redesigned projects.
• Experienced product SME for projects. Experienced in business users and testing team on application and HP Quality products.
• Co-ordinate with business team to understand requirements, develop user stories and prioritize user stories. Expertise in writing test cases on Non-Functional Requirements(NFR).
• Co-ordinate with business team to troubleshoot production issues. Responsible for decision making on release for the production issues. Prioritizing the errors into severity High, Medium and Low.
• Responsible for identifying and documenting work around for production deferred issues to provide to business team. Responsible for preparing user guide and known issues document for business users.
• Expertise in XML, HTTP/HTML and Java. Strong experience in maintains and manage and testing EDI 850 for purchase order ad EDI 997 for Acknowledgement.
• Experience on GUI, Functional, Integration, System, Regression, Usability, User Interface, End to End, Database, User acceptance, Performance, Volume, Real Time Interface.
• Involved in Performance Testing. Expertise on Splunk administration, dashboard configuration, debugging, forwarder configuration,thread and heap analysis, Dynatrace app monitoring, configuration, dashboard build out and profiling.
• Experience in working with CMM and ISO standard companies and following the process of V model, Traditional waterfall development and Agile or Extreme development life cycle models.
• Experience in preparation of RTM/UTM, Test Plan, QA Milestones, Preparing Defect Reports, Causal Code Analysis and Project approvals. Deploying builds via Team City and RepliWeb and utilizing MTM and TFS.
• Expertise in Project planning usingMS Project, Resource management, preparingQA milestonesand execution. Monitoring UAT testing and assisting business units in escalating issues to Release Managers.
• Experience on preparing Defect Reports, Test Summary and Test Reports, Tracking Defects and Validation of Defects and Responsible for Test Sign-offs and a member of Change Management board.
• Efficiently involved inProduct Releases, Production Support Releases and Technical Releases.
• Experience in using tools Selenium, QTP (Quick Test Pro), UFT(Unified Functional Testing) and Load Runner and setting QA Environment prior testing. Implemented scripts in Key Word Driven and Data-Driven frameworks
• Experienced in working on Soap UI project using tools like smart bear.
• Used linux to verify different configurations of hardware and software, and to report the bugs when it does not.
• Expertise to create user interfaces and graphics distributed with various programs.
• Expertise to verify the Packagers to take software programs and put all the parts together to make sure they run flawlessly in different distributions.
• Extensive experience in Test Driven Development(TDD), Acceptance Test Driven Development(ATDD) and Behaviour Driven Development (BDD) using Cucumber. Strong experience API service layer testing.
• Experience in developing scripts in Jruby. Experience in testing SOAP UI, SQL Server, J2EE Experience testing in an agileproject.
• Involved in Performance Testing. Expertise on Splunk administration, dashboard configuration, debugging, forwarder configuration,thread and heap analysis, Dynatrace app monitoring, configuration, dashboard build out and profiling.
• Perform security reviews of application designs, source code and deployments as required, covering all types of applications like web application, web services, mobile applications, thick client applications.
• Performed network penetration testing to assess the network security posture of IT systems using security testing tools such as Nessus, Nmap and Hping and Performs Port Scans, tracing, Foot printing of Network, Identification of Services running, Server Banners.

TECHNICAL SKILLS:

Operating Systems: DOS Windows 98/2000/2003/ NT/Vista/7, Sun Solaris 2.6/2.8, HP- UX, IBM AIX/AS400,UNIX, Linux and IMac

Languages: Gherkin-Cucumber, J2EE, C++, VC++, SQL, PL/SQL, JCL, ASP, TSL, TCL Shell Scripts,SAMLCSS, EDI (ASCI) Coding, JRuby, PHP, Python, C#, HTML, XML, AJAX.

Databases: MS-Access, TOAD, Oracle 10g, 9i/8i, and MS SQL Server, ISQL plus, Query Analyzer

Application Packages: MS Office, MS project, Open Office, VISIO, MS Project

Domains: Home Mortgage, Telecom, Retail, Gaming and Logistics and Transportation, Point of SaleMobile testing on Android and IOS on Device, Browser and Operating System Emulators.

Test Management Tools: HP Application Lifecycle Management (ALM), Mercury Quality Center (QC), DOORSRational Clear Quest, Clear View, QREP, MicrosoftVisio Studio, TFS, Test Manager, Test Director 8.0, PVCS, Bugzilla, Win Runner 7.0, QTP, UFT, Selenium Web Driver,Maven, RallyDCON, Team City, RepliWeb, Jira

AddOn s/Inspectors: Firebug, Fire Path, XPath, Developer Tools, Omniture, Endecca, Target Process

Methodologies: Agile, V Model, Waterfall Methodologies Model, Software Development Life Cycle, Design patterns Application Servers

PROFESSIONAL EXPERIENCE:

Confidential, Scottsdale, Arizona

QA Technical Analyst and Production Support

Tools: Used: NetSuite, SQL Server, Aloha Server, HR Bridge, and XML

Responsibilities:

• Create scripts/frameworks to review/analyze/process the incoming data from clients generate xml files and update the corresponding database using xml Spy and Brackets.
• Generate reports using the data to help Sales and Marketing teams. Update and maintain existing scripts that clean and standardize incoming data from POS machines.
• Upload updated data via XML/VB scripts to associated databases. Strong experience in maintain and manage and testing EDI 850 for purchase order ad EDI 997 for Acknowledgement.
• Production support for Password resets, NBO user account provisioning, Status change in UltiPro PeopleXpress HRIS, NBO and/or Aloha. Setup jobcode effective date, add new job codes and shifts for past days, Payroll re finalizations and Employee Borrowing assistance.
• Item cost, Finalizing invoices, editing invoices, resolve invalid invoice, Setup vendor item code, split case, setup new items, setup vendor Op code and customer id, vendor id, fix taxable item issues which are not setup in system, Setup workflows and reports.
• Fix Site code (store number) has leading zeros on the invoice files.
• Verify if any sites had issues running Aloha POS end of day, had network issues, server issues, power issues or any other scenario where the EOD import of sales and employee punch data from Aloha into NBO did not occur.
• Manage the daily vendor invoice XML files imported into the PFC FTP server and processed on PFCNCRINV02 server. Resolve file import issues and re import failed invoice files. Broadline vendors such as: US Foods, FreshPoint/Sysco and Fintech (Alcohol distributors) send daily electronic invoice files processed on the application server mentioned above and import into NBO sites.
• Manually import any missing days into NBO, Periodic NBO Maintenance/Admin Tasks
• Setup RVP/MP, field management re alignment config (both concepts),Raw Item and Recipe category/GL maintenance (PW),NRO and Store Close config (both concepts), Inventory sheets.
• Labor rules config (both concepts) and HRIS Portal development requirements and config. Managing HRIS portal deployments and the changes included in them. (both concepts)
• Assist the Accounting team at end of week and end of period with questions related to store inventory and transfer data posted to AX. (PW)
• Verify NBO Data Mart SQL replication is occurring and data is reflective of what is in the NBO application. Create test script in using scripting language VB for Unified Functional Testing.
• Assist with cross browser testing using browsers plug-in to break software applications like Firebug, Fire Path, XPath, Developer tools, Google analytics debugger, Omniture debugger to track tags behind application under test. Implemented automation scripts in Page Object Model. Key Word Driven and Data-Driven frameworks.
• Generate requirement Traceability Matrix after the completion of release. Create Test Plan, Test Strategy, Defect Reports, Test Summary and Test Reports. Create builds and project plan using Jira, Team City and RepliWeb.
• Create test scripts for GUI, Functional, Integration, Regression, Usability, User Interface, End-to-End, Database, User acceptance, Performance, Volume and Real Time Interface testing.
• Fix the production issues which are logged into NetSuite. Verify the employees get the payroll processes with no issues like clock out, employee borrow process invoices on daily basis for Confidential and Confidential .
• Responsible to check if inventor is updated and stores are able to process the invoice.
• Verify the purchase orders are placed appropriately and acknowledgements are sent to stores and invoices are generated on time.
• Verify the employees in HR bridge match with the NBO and verify the employees with multiple job codes gets there payrolls processed appropriately. Verify the sales mix is available for every store and they are able to forecast the sales mix.
• Responsible for Real time interface testing to verify inventory accounts and sales are updated appropriately to accounts department. Maintain items in categories and sub categories and verify they are linked to appropriate GL accounts to get updated with accounts.
• Involved in developing Shakeout scripts, End to End Scenarios, Integration test cases, Performance, Business and System test cases for all releases Sprints and Phases.
• Responsible for functional, regression, Real Time Interface, End to End and back-end in UAT environment.
• Developed, executed, and maintained Test Cases using HP application Lifecycle Management and Mercury Quality Center.
• Experience in creating Test Strategy, Test Plan, RTM documents and maintained on SharePoint site.
• Tracking overall test coverage for all applications and projects.

Confidential, Dallas, Texas

QA Technical Lead, Performance and UAT

Environment: J2EE, Apache 2.0.59, Web Logic Plug-in 10, BEA Web Logic 10, TOAD

Responsibilities:

• Co-ordinate with business team to understand requirements, develop user stories and prioritize user stories.
• Co-ordinate between development team, business team and testing team in troubleshooting issues and delivering the fixes. Responsible for project deliverable for Business Acceptance Team.
• Preparation of test analysis and prioritizing the errors into severity High, Medium and Low.
• Expertise in writing test cases on Non-Functional Requirements(NFR).
• Expertise in using Gherkin language for Business and System Testing. Responsible for Business and System testing. Involved in Scrum meetings with Project Manager & Deployment Team.
• Extensive experience in TDD, ATDD and BDD using Cucumber. Implemented scripts in Key Word Driven and Data-Driven frameworks.
• Used Linux to verify different configurations of hardware and software, and to report the bugs when it does not.
• Expertise to create user interfaces and graphics distributed with various programs.
• Expertise to verify the Packagers to take software programs and put all the parts together to make sure they run flawlessly in different distributions.
• Expertise in XML, HTTP/HTML and Java.
• Involved in Performance Testing. Expertise on Splunk administration, dashboard configuration, debugging, forwarder configuration,thread and heap analysis, Dynatrace app monitoring, configuration, dashboard build out and profiling.
• Involved in presentations to clients, Lenders and Management teams. Responsible for the delivery of the project from the Business team, reporting project on daily basis and reporting project with User Traceability Matrix (UTM). Involved in setting the QA environment lab and Data Setup
• Involved in developing Shakeout scripts, End to End Scenarios, Integration test cases, Performance, Business and System test cases for all releases Sprints and Phases.
• Responsible for functional, regression, Real Time Interface, End to End and back-end in UAT environment.
• Developed, executed, and maintained Test Cases using HP application Lifecycle Management and Mercury Quality Center. Experience in QREP to store all testing results, metrics.
• Experience in using DOORS to implemented test plan document and Clear Quest and ICART in defect tracking and reporting. Created Test Strategy, Test Plan documents and maintained on SharePoint site.
• Tracking overall test coverage for all applications and projects.

Confidential

QA Technical Lead, Performance and UAT

Environment: J2EE, Apache 2.0.59, Web Logic Plug-in 10, BEA Web Logic 10, TOAD

Responsibilities:

• Working on all three projects and maintaining the team. Train the team members to get technical experience and help them in completing their projects
• Working Closely with Business Users. Involved in Business Users testing and the users in using the Application. Analyzed the requirements, use cases provided by analysts and design functional test cases.
• Impacted modules for building regression test cases. Expertise in writing test cases on Non-Functional Requirements(NFR). Responsible for the delivery of the project from the UAT basis.
• Involved in setting the QA environment lab and making sure the QA environment has the latest builds available in Production and Test Data Setup.
• Involved in Performance Testing. Expertise on Splunk administration, dashboard configuration, debugging, forwarder configuration,thread and heap analysis, Dynatrace app monitoring, configuration, dashboard build out and profiling.
• Developed Shakeout Scripts, End to End Scenarios, Integration test cases for all releases and projects
• Performed functional, regression, Real Time Interface, End to End and back-end in UAT environment.
• Developed, executed, and maintained Test Cases using HP application Lifecycle Management 11.52 and Mercury Quality Center. Experience in Clear View to store all testing results, metrics.
• Experience in using DOORS to implemented test plan document and Clear Quest in defect tracking and reporting. Created Test Strategy, Test Plan documents and maintained on SharePoint site.
• Tracking overall test coverage for all applications and projects. Involved in DRB meetings.

Confidential, Grapevine, TX

QA Technical Architect, UAT/Integration Testing

Environment: PowerShell, HTML, C#, XML Spy, SOAP UI, WCF Storm, Java, SQL, IPhone 3G 4, Microsoft Project, Windows 7.

Responsibilities:

• Responsible for the delivery of the project from the UAT basis.
• Developed End to End scenarios for Internal and external systems interacting with eComm site.
• Responsible for testing activities for EMV Payments/Chip card payments on Visa, Master, Amex card types. Web-GS. Com, Web-PowerupRewards, Web in Store, Mobile-GS. Com, Mobile-PowerupRewards, Points Loyalty and I pad testing.
• Experience in working on Internal systems supporting the application as Sterling Commence, Sterling Integration, BRIERLEY, MultiPass, Genesis DB, Common Service, Order Store, BizTalk, OMS, IMS, Fulfillment Type process, ecommerce Channel, Middleware, Sales Audit, Enterprise data.
• Deploying builds using Team City and RepliWeb to QA Environment. Preparation of test analysis and prioritizing the errors into severity High, Medium and Low. Preparation of Test Reports, Project Reports, Issue Tracker, Test Data.
• Used D-Con framework to carry out the entire automated test. Test Scripts were JRuby based and were written for both Services and UI layer.
• Used SOAP UI to test each operation for different web services. Used Rally for creation of User Stories and tasks. Obtaining reports and task completion charts from Rally.
• Involved in testing page source and logs using tools like Omniture and Endecca.
• Used TFS to manage the project details and reports. Used Visual Studio 2010 to perform various functional and performance test. Creating web test on VS2010 and adding data source for performance test.
• Used MTM for creating and running the test cases (manual and automation).
• Created Generic test on TFS which can be linked to MTM for automation purpose.
• Developed test cases for Black box testing like GUI, Functionality Testing, System Testing and User Acceptance Testing and regression testing.
• Performed Negative testing to find how the functions and variables perform when they encounter invalid and unexpected values.
• Testing of the notification services to receive email and SMS. Participated in Walk through and Defect report meetings periodically.
• Checked the data flow through the front end to backend and usedSQL queries, to extract the data from the database. Performed the data validation and verification to meet all test condition requirements.
• Tested the reports (Sales, Inventory, and Price) and compared to POS reports.

Confidential, Dallas, Texas

QA Technical Architect, UAT/BAT Testing

Environment: J2EE, Apache 2.0.59, Web Logic Plug-in 10, BEA Web Logic 10, TOAD

Responsibilities:

• Expertise in identifying regression scripts to develop Automation suite .
• Developed Shakeout Scripts, end To End Scenarios, Integration test cases for all releases and projects.
• Performed functional, regression, Real Time Interface, End to End and back-end in UAT environment.
• Developed, executed, and maintained Test Cases using Mercury Quality Center. Experience in Clear View to store all testing results, metrics. Experience in using DOORS to implemented test plan document and Clear Quest in defect tracking and reporting.
• Used Maven build tool to generate source code, compiling code, and packaging code to a jar and provides a common platform to perform these activities.
• Experienced in ETL testing in one of the projects.
• Involved in Performance Testing. Expertise on Splunk administration, dashboard configuration, debugging, forwarder configuration,thread and heap analysis, Dynatrace app monitoring, configuration, dashboard build out and profiling.

Confidential, Dallas, Texas

QA Lead

Environment: Apache 2.0.59, WebLogic Plug-in 10, BEA Web Logic 10, BEA Portal 10, Jrockit JDK

Responsibilities:

• Expertise in mobile testing on Android and IOS on Device, Browser and Operating System Emulators.
• Tested the application on all browsers using different mobiles.
• Developed recovery scenarios using VB script and QTP in built Functions. Created and using reusable actions using QTP.
• Automation of Smoke Test and Regression modules using Key word driven testing using QTP and Quality center.
• Key expertise includes testing and debugging GUI and Multi-Applications environment and automated testing using QTP. Modified existing automated test scripts wherever necessary using HP Quick Test Pro (QTP).
• Perform security reviews of application designs, source code and deployments as required, covering all types of applications like web application, web services, mobile applications, thick client applications.
• Participate in Security Assessments of networks, systems and applications and work on improvements for provided security services, including the continuous enhancement of existing methodology material and supporting assets.
• Performed network penetration testing to assess the network security posture of IT systems using security testing tools such as Nessus, Nmap and Hping and Performs Port Scans, tracing, Foot printing of Network, Identification of Services running, Server Banners.
• Performed web application penetration testing to assess the application security posture and analyze the identified security vulnerabilities and recommend prioritized remediation’s.