OBJECTIVE

• To make a contribution and add value in a fast - paced team environment by utilizing my proven software testing skills and abilities, and my diversified experience in software quality assurance, to ensure the company’s sustained growth and continued success.

SUMMARY

• With 6+ Years of IT Experienced in Prepared documentation such as business requirements and functional specifications based on business needs and used the information to develop detailed comprehensive test strategies to verify system changes to meet the needs of the client.
• Strong diversified knowledge in Healthcare and Retail businesses.
• Experienced in developing Test Plans and Test Cases for different types of software testing.
• Proficient in both Manual and Automated Testing Tools such as QTP, Win Runner, Load Runner.
• Extensive knowledge of SDLC (Software Development Life Cycle) methodologies.
• Experienced in Software Development Life Cycle (SDLC) and Project Life Cycle specialized in Healthcare domain with prime focus on claims adjudication, billing, provider, eligibility and prior authorization for Medicare, Medicaid and Blue Programs.
• Experienced in various types of testing including Sanity Testing, Smoke Testing, Blackbox testing, Functionality Testing, Performance Testing, Volume Testing, Unit Testing, Integrated Testing, System Testing, Positive and Negative Testing, Security Testing and Regression Testing of, Web Based and Client-Server applications
• Good experience working with ClaimsProcessing ITS, Subscriber/Member enrollment, Billing and Provider applications in FACETS.
• Good knowledge of Healthcare Insurance including Medicaid.
• Medicaid Information Technology (MITA), Medicare (Part A, B, C, D), Procedural and Diagnostic codes, Claims Process and PBM
• Performed Back End Testing by executing SQL queries.
• Experience in working with different modules of ALM/Quality Center such as Requirements, BPT, Test Plan, Test Lab and Defects.
• Involved in maintaining Test Matrix and Traceability Matrix and performed Gap Analysis
• Well versed with Frontend and Backend testing in MS-SQL Server, Oracle and MS-Access using SQL Queries for data verification.
• Performed User Acceptance Testing (UAT) manually.
• Participated in design walkthroughs and verified QC Test Scripts and results.
• Tracked and reported on test execution.
• Good Documentation and Process Management skills with an ability to effectively understand the business requirements to develop a quality product.
• Effective Time Management Skills and consistent ability to meet client deadline.
• Assisted the Project Manager Plan, Coordinate, and Monitor project levels of performance and activities to ensure project completion.
• Excellent project planning, design and management skills.
• Excellent analytical, problem solving, presentation, and interpersonal skills.
• Good team player with excellent communication skills and ability to lead, manage and work independently in a time sensitive environment.

TECHNICAL SKILLS

TESTING TOOLS: Win Runner, Load Runner, QTP, SOAPUI

BUG REPORTING: Test Director, ALM/Quality Center, CQTM

REQUIREMENT MGMT TOOLS: CaliberRM, Rational Requisite Pro

PROGRAMMING LANGUAGES: SQL, TSL (Test Script Language), VB Script

RDBMS: Oracle, MS Access, My SQL

OFFICE SOFTWARE: MS Office (Outlook, Word, Excel, PowerPoint)

OPERATING SYSTEM: Windows 95/98/XP/2000/VISTA/, UNIX/LINUX

WEB TECHNOLOGIES: J2EE, JAVA, HTML, XML,.NET, ASP.NET, HTML, BEA WEBLOGIC, BEA WEBLOGIC PORTAL FRAMEWORK

PROFESSIONAL EXPERIENCE

Confidential, Mount Terrace, WA

Sr. QA Analyst

Responsibilities:

• Analyzed the FACETS Requirements and conducted gap analysis.
• Conducted Business validations for different FACETS modules Providers, Billing, Claims and Membership
• Involved in preparing the Automation Design document, identifying the test cases to be automated for Regression Testing using QTP.
• Performed Functionality testing during the various phases of the application and analyzed the results using QTP.
• Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Uncovered multiple issues related to the data population in the backend database using QTP.
• Involved in FACETS Implementation, involved end to end testing of FACETS Billing, Eligibility, enrollment, Claim Processing and Subscriber/Membership module.
• Actively participated Agile and scrum meetings, review and developed test scenarios.
• Used various SQL features such as Group By, Joins to retrieve the expected results from different tables and compare the same against front end results.
• Prepared automated scripts for Maintenance and Regression testing using QTP.
• Conducted GUI/Usability Testing, Security, end to end and Black Box Testing according to specifications.
• Performed Business Process Testing using BPT (Business process testing) module of ALM/Quality Center and QTP.
• Created test scripts for Security, Positive, Negative and User Acceptance Testing (UAT).
• Performed backend testing to validate the data using SQL queries
• Tested SOA processesand methodologies used to deliver Customer order application, New Web application for quality standards interface to meet customer expectation.
• Assisted in developing test plans for testing the functionality, GUI, and security.
• Involved in FACETS Implementation, involved end to end testing of FACETS Billing, Claim Processing and Subscriber/Member module.
• Bug Reporting and Tracking using ALM/Quality Center
• Functionally validated Web Services delivered in SOAP XML format as provided in specification document
• Verified the test cases and test scripts written by Jr. Testers.
• Prepared EDI files to validate EDI transaction sets.
• Work with the Business users (SME’s) to gather test data.
• Conducted the defect report using Document Generator in ALM/Quality Center
• Involved in UAT testing.

Environment: FACETS, Citrix, VB Script, Tidal Scheduler, SQL, MS Visio, MS Outlook, ALM/Quality Center, Quick test Professional

Confidential, Richmond, VA

QA Analyst

Responsibilities:

• Responsible for review of requirements from Business Functional Specifications and conducted code as well as application design walkthroughs with Business, dev. team and test team members respectively to create Application Design Document.
• Performed Gap analysis and assessed risks of the project
• Huge working experience inSOAtesting
• Followed Agile Methodology to emphasize on real time communication over written documentation.
• Conducted Business validations for different FACETS modules Providers, Claims, enrollment and Membership
• Created and maintained SQL Scripts and Unix Shell scripts to perform backend testing on the oracle database.
• Wrote complex SQL queries in TOAD to perform Backend testing.
• Automated test scenarios for GUI, Functionality and performed data driven testing on the application inserting different data in excel sheet using QTP
• Performed GUI testing and functionality testing for front end screens.
• Participated in building automation test scripts based on BPT module of Quality Center.
• Prepared Test Plans and Test Cases based on the functional requirements and HIPAA regulations like 834, 837, etc.
• Performed manual testing to conduct backend testing using UNIX shell scripts and SQL Queries
• Participated in the management of testing project with the help of QTP.
• Performed Manual Testing to check the usability of the application.
• Executed Configuration Testing to check if the application was compatible in different environment for each module of the application.
• Created test cases manually to perform different types of testing such as positive/negative, functional/regression, interface, black box, performance testing, smoke/sanity testing, etc.
• Part of a team for testing FACETS Accumulators
• Involved in FACETS Implementation, involved end to end testing of FACETS Billing, Claim Processing and Subscriber/Member module.
• Conducted Back-End Testing manually for the purpose of Database Integrity.
• Developed test scripts in SQL to check the data integrity from the databases
• Bug Reporting and Tracking using Quality Center
• Performed User Acceptance Testing (UAT)
• Generated defect reports using Quality Center and presented using MS Office tools

Environment: FACETS, SQL plus, VB Script, MS Visio, XML, MS Outlook, Test Director, Quality Center, QTP

Confidential, Port Washington, NY

QA Analyst

Responsibilities:

• Executing System Test scripts developed in Test Director manually.
• Developed Test scenarios, Test Scripts and Test cases based on Requirements, and performed GAP Analysis.
• Prepared Test Cases based on business requirements and business rules for HIPAA EDI Transaction.
• Used SQL queries to validate the data between the backend and the front end
• Used SQL queries to validate the data between the backend and the front end
• Extensively worked in preparing the EDI transmission files, dropping them in Inbound, Outbound Interfaces and validate the data according to our test scenarios.
• Performed Database testing using SQL queries
• Testing of the functional and navigational aspects in various modules using WinRunner
• Conducted Back-End Testing manually for the purpose of Database Integrity.
• Used SQL queries to validate the data between the backend and the front end
• Identifying Test Cases to be run for Regression Testing and conducting Regression Testing as and when new builds were made.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Worked with the QA Lead in QA Audits, planning, reporting, and corrective actions
• Managed Project description and defining the design steps in Test Director.
• Performed functionality testing on Membership Module.
• Performed Regression testing on Provider contract maintenance, reports and renewal screens.
• Comparison of the reports on membership listing, provider listing and transaction reports after the batch cycle of the submitted jobs.
• Performed GUI regression testing using Win Runner.
• Assisted in setting up UAT (User Acceptance Testing) environment.
• Created meaningful reports for analysis and integrated the Performance Testing in the SDLC.
• Investigated and reported bugs using Defect Module in Test Director.
• Generated reports and statistics, correct human errors, and explain changes and adjustments within the production system
• Participated in Walkthroughs and Inspection meetings to review.
• Authored test case scenarios in Excel spread sheet and export them into Test Director.

Environment: Windows, Test Director, PL/SQL, QNXT, Oracle, MS SQL Server, EDI, Java, HTML, Windows

Confidential, Mechanicsburg, PA

QA Analyst

Responsibilities:

• Developed Manual test scenarios and test cases from Business Requirements and Design Documents
• Prepared Manual Test Scenarios and Test Cases for the Application under test.
• Was responsible for tracking and writing the Traceability Matrix.
• To work as a Medicare part D - subject matter expert and provide part D related CMS knowledge to help Benecard setup the new Medicare D business
• Participated in co-ordination and implementation of QA methodology.
• Executed test cases manually and verified actual results against expected results.
• Drafted test strategies, test cases and test plan based on functional specification.
• Performed manual testing at initial stages followed by majority of automated testing
• Performed negative and positive testing manually, along with functionality testing
• Interacted with developers and the Business on a regular basis for enhancing the requirements.
• Instrumental in leading the team for Test Run Iterations/Data driving test for better implementation.
• Was involved in User Acceptance Testing and interfaced with automation team to ensure the automated scripts comply with system test requirements.
• Wrote test cases based on decomposition document to execute testing.
• Performed data integration testing on the application
• Debugged the Database for accuracy of data
• Reviewed Business Requirement Documents and the Technical Specification.

Environment: Windows, Win Runner, Test Director, DOORS, DB2, Java, UNIX, IIS, SQL, HTML, ASP.NET