SUMMARY

• A Test Analyst having 8+ years of experience in IT industry with strong testing, analytical and logical skills.
• Creating, writing, updating Automation Script using RFT 8.2 integrated with clearcase© and QTP.
• Hands on experience in Tracking and Reporting of defects using Defect Tracking Tools such as Mercury Quality Center, Rally, Serena Team Track.
• Working closely with the client, senior architects and other team members to analyze the product requirements. Validating requirements specifications to ensure that they are complete, clear, and testable (un - ambiguous).
• Extensive work experience in Automation Testing and Manual Testing for Web and Windows applications
• Creating Test Strategy, Test Plans, Test Cases and detailed Test Reporting.
• Creating, executing, estimating time and finalizing sprint commitments using Rally1.
• Using IBM Requisite Pro for Requirement Mapping and analysis of requirements.
• Trained the UAT team for System testing assignment and Production Release.
• Strong Experience in preparing Process and Quality Documents like Defect Prevention Plan, Causal Analysis Plan, Test Estimation and Test Risk Management Plan.
• Expertise in Insurance (Billing, Claim Processing) and Health Care Domains.
• Expertise in Scrum and worked as a Scrum Master role for more than 2 years also certified as Scrum Master from Scrum Alliance.
• Worked on Agile methodology with V Model and Scrum, Software Lifecycle model, also have hands on Iterative model.
• Strong Experience in System Functionality testing, System Integration Testing,, Ad-hoc testing, Sanity Testing, Smoke testing, Regression testing, Negative testing, Positive testing, User Acceptance Testing, and Boundary Value Testing.
• Conducting/Seeing over Scrum, Retrospective, Product Owner Scenario Review, Pre-Planning, Sprint Kick-Off Meetings.
• Mapping Requirements creating test cases, executing test cases and logging defect on Quality Center (ALM).
• Good knowledge of test automation tools, frameworks, design approaches, and effective implementation techniques.
• Participating and managing in environment shake-out using Quality Center, prior to system testing.
• Using the Serena TeamTrack© System to log/track defects and create reports
• Certifying and testing the Maintenance Builds.
• Making Presentations for The team and Client for upcoming Release build planning.
• Supporting customer acceptance testing: User Acceptance Test (UAT) program & independent validation of documentation & training materials.

TECHNICAL SKILLS

Testing: Automation Testing, Black Box Testing, System Testing, System Integration Testing, and Regression Testing.

Language: Java (Core), VB Scripting

Tools: ClearCase© 7.1.1.05, Aqua Data Studio 4.7.2, Soap-UI 3.0.1, Rational Requiste Pro® 7.1.1.05, Tortoise SVN 1.4.8., IBM Rational Functional Tester 8.5, Rally Software, Mercury Quality Center (ALM), QTP, Serena TeamTrack, Web Application Stress Tool (WAST), Remedy (TT Handling), Visual Basic, Adobe Photoshop 6.0.

Database: SQL Server 2005, DB2.

Operating System: Windows 2000 Professional, Win 98, Win XP/Vista.

Domain: Insurance (Property & Casualty), Life Sciences

PROFESSIONAL EXPERIENCE

Confidential - Denver Colorado

QA Lead

Responsibilities:

• Automation testing using Java (Core) on RFT 8.5 tool.
• Manual Testing and Maintenance of the Scripts.
• Write Global Methods (like common library) which can be used by other team members to cater to a reoccurring functionality example masking of credit card details.
• Writing Test Scripts from scratch for execution of functionalities delivered.
• Involved in Walkthroughs for automation code, Defect Report meetings during various phases of SDLC.
• Creating and Running automated scripts which then goes in the regression suite.
• Running automated Sanity scripts and raising a high priority and high severity defects for the sanity script failure.
• Supported Production delivery for Cameron Mutual Insurance Company.
• Manual Testing of the User Story and Automating the same User Story.
• Mapping the test cases with requirements.
• Involved in Updating Test cases and Preparation of Test scenario’s
• Attending Video Conferences/Meetings with End Client to understand their testing approaches.
• Local testing on developer’s machine and testing the WAR on our own machines by deploying the code.
• Analyzing the script failures and updating the object repository with the latest changes in UI.
• Demoing the completed User Story work to the client.
• Helping the Product Owners by discussing the scenarios related to the requirements and helping them in updating the requirements.
• Providing clarity of the requirements to the offshore team and helping them in the pending queries on the requirements if any.
• Lead the offshore team.
• Involved in environment shake out, sanity and regression suites manually in parallel to running automated scripts.
• Involved in daily status meetings with Offshore to make sure of the requirements and deliverables to be on time.
• Participated in sync-up call with India team (daily & on demand).
• Using Soap UI creating Policy data for billing module testing.
• Cancelling, Reinstating and endorsing a policy using soap UI.
• Testing claim processing scenarios and testing the documents involved and generated with the Insurance Company’s perspective.
• Testing the equity dates and cancellation scenarios for premium processing.
• Executing and maintaining the Regression suite for Billing.
• Working closely with the Business & offshore team (India) to align the overall group objectives across the LOBs.
• Attending meeting with QA Director and give valuable suggestions to improve and maintain QA standards and best practice.
• Interacted with the Business Clients, Product Owners and Developers for clear exposure to trickle down the technical/functional User Requirements & Change Requests to Test Plans and Test Scenarios.
• Interacting with the QA director explaining how to improve the framework and reduce execution time for different modules.
• Worked on Data conversion when the database was moved from Db2 to SQL server.
• Ran Sanity and verified that the data conversion was supported by the application using automation.

Confidential, Woonsocket, RI

QA Lead

Responsibilities:

• Mentor new employees. Conducted training for them to familiarize them with the current system.
• Analyze results with Business Analysts and the Team.
• Create the Test Plan.
• Performing Sniff/Smoke Test to make sure major functionalities of the applications are working fine in TEST, DEV, PROD environments as soon as the build is deployed in the respective environment.
• Writing scripts in QTP.
• Running sanity and loading data for testing using QTP.
• Work experience on agile methodology.
• Testing time zone issues.
• Testing the application when it’s in downtime and then again when it’s up and connected to the server.
• Create Test Cases and help the automation team.
• Perform testing using Mercury Quality Center and QTP and do tracking using Serena Team Track
• Use of SQL to perform basic database testing.
• Interact with developers to resolve the defects during testing.
• Hot fixes Testing and report Generation for Lesson Learnt.
• Assignment for Requirement Analysis and Build Delivery in Production and Training conducted for UAT team.
• Created and Developed Reports and Graphs using Quality Center (ALM).
• Creating Daily status report for the clients and the offshore team and escalating the bottlenecks if any to the senior management.
• Extensively worked on CVS prescription transfer and Literals testing for Spanish and Chinese language.
• Analyzing and presenting testing status and confirmation of the build to the customer.
• Operating the workstations and instrumentation the software is deployed on.
• Clearly documenting test case results in summary test reports.
• Reports testing for the store drugs and testing on approval for new stock as requested by the store.
• Worked on Pharmacist and Technician credentials and security testing.
• Worked on Down Time scenario testing.

Confidential

Senior QA

Responsibilities:

• Automation testing using Java (Core) on RFT 8.5 tool.
• Worked on Insurance Products in Property and Casualty mainly on Billing and Claims.
• Manual Testing and Maintenance of the Scripts.
• Attending Daily Scrum meetings and adhering to the agile framework for delivery.
• Developing the Automation framework and enhancing the framework from time to time.
• Adding of the common methods to add maintain develop the data pools from the automation framework.
• Web services testing using SOAP UI.
• Performing XML field/tag validation against the Database.
• Worked on Data conversion when the database was moved from Db2 to SQL server.
• Worked with the UAT team and was Responsible for overall UAT Services.
• Participated in Test deliverables (Test plan, test cases writing & execution, log bugs)
• Interaction with key stakeholders including business units to understand their requirements and align UAT delivery.
• Mapping Requirements creating test cases, executing test cases and logging defect on Quality Center (ALM).
• Striving for Service improvement and efficiencies.
• Manage dependencies and highlight risks.
• Publishing Daily, Weekly and Monthly Reports
• Handling the SMR (Senior Management Review) meeting.
• Analyzing and discussing the bug introduction to elimination ratios.
• Understanding complex software and hardware system designs.

Confidential

QA

Responsibilities:

• Using Remedy for handling trouble tickets and Change Requests
• Maintaining and enhancing Java framework that was used for testing Forms.
• Writing scripts using QTP for automating regression scenarios.
• Executing Test Cases and testing the client Website.
• Extensively worked on Health care domain.
• Writing, Modifying, Updating Test cases.
• Writing basic SQL queries for the database testing.
• Involved in Updating Use cases and Preparation of Test scenario’s
• Preparation of Test plans and attended Test plan review meeting.
• Writing mails to clients for the trouble that they faced and asking for their feedback.
• Extensively worked on GRANTS application which grants money for Patents.
• Ensuring the safety and security of the customer information.
• Ensuring confidentiality for the data that is due to be patented.
• Experience on Data Migration Testing from ColdFusion to Java Application.
• Participated in the QA Meetings, Bug Review Meetings, Go/No-Go Meetings & responsible for updating & verification of the Project Checklist during the Deployments/Releases
• Performed Release Validation Testing on the core functionalities to ensure that the products delivered to Production meet the specified Business Requirements for the launch of the application
• Involved in developing UI Web application using Dreamweaver
• Assisted in editing and implementing website design on different browsers
• Maintained Oracle-8i database and performing troubleshooting on multiple platforms, such as Windows XP, Windows 2003 Server
• Created test suites and made regression scenarios
• Inducted new employees to the existing system, mentoring team members in resolving issues faced during coding of the website.
• Performed Black Box testing to debug various units to ensure that the software works as designed and as per the customer requirements
• Executed testing of software and Websites build on the JAVA Platform
• Ensured effective preparation of report and analyzed system performance using Web Application Stress Tool (WAST)
• Used the Internal Bug Tracking System to log/track defects
• Performed regression testing
• Created test suites and making regression scenarios.
• Installed OS Windows Chinese Version, XP for compatibility testing.