OBJECTIVE

• A Software QA Tester/Lead with 9+ years of professional Software Quality Assurance experience, skills and expertise to contribute effectively towards shaping up an excellent Quality Product/Solution.

SUMMARY

• Extensive experience in the design, development, and implementation of Test Strategies, Test Plans (Integration, Functionality, Regression, Performance, Compatability, Configuration and UAT) Test Estimations, Test Procedures, Test cases, Test Reports.
• In - depth knowledge of Quality Assurance processes and Software Development Life Cycle Methodology, Test Management Processes.
• Achieved BONUS Award for identifying majority of high priority, high severity defects
• Proficient in testing of Client/Server & Web applications on Windows and UNIX operating systems from end user perspective to achieve Customer Satisfaction.
• Provided Verification, Validation and Certification of deliverables across systems development and implementation life cycle, Customer engineering group
• Accomplished delivering high-quality systems, greater customer satisfaction, reduced defects, testing time, and improved efficiency of systems.
• Provides support and advice to team/department members on effective QA Methodologies, testing techniques, defect prevention activities, and root cause analysis.
• Researches & implements new improved testing methods, processes and test systems to improve Quality, Productivity, Reliability, Integrity, and Usability.
• Tracking and reporting the results of the Testing Process, Testing activities through all phases to Project Management.
• Working knowledge of Agile environment
• Lead QA/System Test meetings to ensure all software changes are reviewed and approved Ability to learn quickly & adapt to new environments, to work under strict & short deadlines.
• Works as liaison between development and business teams
• Excellent analytical, interpersonal, organizational, and communication, people management skills.
• Adopted QMO the Software Development Methodology based on the Best-In-Class project practices and Industry Standards.
• In-depth knowledge & Practical Implementation of ISO 9000 family Quality Standards, SEI-CMMI Process Management Methodology and its Levels.
• In-depth Knowledge of ASQ-CSQE Body of Knowledge.

TECHNICAL SKILLS

Operating System: Windows 2000, Windows XP, NT, Oracle Linux

Software Tools: MS Office 2010, RUP

RDBMS: Oracle 10g

Browsers: Netscape Navigator 9.x, Internet Explorer 8.x.

Testing Tools: Silk Test, Clear Quest, Quality Center

PROFESSIONAL EXPERIENCE

QA Analyst

Confidential, Morristown, NJ

Responsibilities:

• Works closely with the QA, Business Analysts, Application Development and Configuration Management teams to ensure the Projects/Releases meets the business requirements/specifications.
• Responsible for planning, leading all system test activities, assigning QA tasks, overseeing project, QA team. Adopts defect prevention methods
• Develop test plans, test cases; execute testing according to plan and schedule, and work with project team and other testers on the projects.
• Provide estimates for assigned project work
• Track, monitor and resolve test issues, escalate issues according to risk, and perform functional and data validation testing for cross-platform (Web, Client/Server, and mainframe) systems and projects.
• Interact closely with QA Manager, team leads, provides testing status
• Coordinated with on-shore and off-shore QA teams, QA Manager and assisting in release go/no go decisions
• Provides/Initiates suggestions to increase Test Efficiency, Test Coverage (reduces testing time, test environment maintenance cost)
• Flexible to accommodate more testing efforts and deliver in estimated time schedules
• Tracks defects, Defect Management using Rational Clear Quest

Environment: Oracle 10g, Java 1.6, Web Services, Web Logic, Oracle Linux

QA Lead

Confidential, Dallas, Texas

Environment: Windows 7, ASP.NET 4.0, SQL, IIS, IE 7.0/8.0/9.0, Firefox

Responsibilities:

• Develops in-depth knowledge of the purpose and approved specifications for capability/functionality to be tested
• Participates actively in project/product detail design meetings, team meetings
• Identified gaps of requirements and raises business issues, lead to develop change controls. Coordinated testing activities, requirement traceability activities with business analysts, project managers, management, business users
• Used SQL to query database for backend testing
• Designed, developed & maintained test plans, test strategies, test cases, defect reports, test status reports using Quality Center. Mentors new QA staff
• Responsible for system, functionality, configuration, sanity, regression testing and UAT. Discovers majority of defects of high severity, priority on all assigned projects
• Conducts defect meetings, status and reporting to project management, business teams on testing issues, test schedules & test metrics
• Manages lifecycle of software defects, excels in defect management, verification, validation. Reported/Monitored and tracked defects, test results, testing status, testing issues to project management.

Sr. QA Specialist

Confidential, Whitehouse Station, NJ

Environment: Windows XP, NT, Java Script, Small Talk, DB2. IE 8.x

Responsibilities:

• Analyzed requirements and approved specifications for capability/functionality to be tested and provides feedback
• Provides functional support and QA subject matter expertise
• Identifies gaps of requirements and raises business issues, lead to develop change controls. Responsible for planning, leading all system test activities, assigning QA tasks, overseeing project, QA team
• Conducts test overview meetings to communicate test plan, test strategy, test guidelines, test approach and all related issues
• Responsible for system, functionality, configuration, sanity, regression testing and UAT. Identifies majority of defects of high priority on all assigned projects
• Responsible for maintaining, reporting/monitoring and tracking defects, test results, testing status, testing issues, defect metrics to project management.
• Mentoring new team members with Test/QA processes, procedures, methodologies to promote test efficiency, test effectiveness and to deliver system with improved quality
• Responsible for coordinating testing issues with release managers, developers, analysts, database administrators to resolve the issues, improve product quality, to deliver system in estimated schedules
• Performed production support testing in different environments.

Sr. QA Test Engineer

Confidential, Mt.Laurel NJ

Responsibilities:

• Designed & documented high level test plans, strategies, descriptions, testcases
• Responsible for Integration testing, UAT
• Responsible for defect meetings, status and reporting to senior management on testing issues, test schedules & test metrics
• Responsible for integration, system, functionality, regression testing and eliminated occurrence of defects at client site
• Provided verification, validation to product manuals for technical publications
• Reported/Monitored and tracked defects, test results, testing status, testing issues to project management.

Environment: Linux Red Hat ES 3, Apache HTTP server 2.0.52,WebLogic plug-in 8.1sp2, Sun JDK 1.4.2 03, Oracle9i client 9.2.0.6, IE 6.0

QA Analyst

Confidential, Montvale, NJ

Responsibilities:

• Analyzed and Evaluated the Requirements for Testability emphasizing Quality up front in Software Development Life Cycle Process.
• Drafted the Staged Test case Specification (STTS) with traceability to Requirements using Test case design techniques.
• Developed the Test Strategy, Test Plan for manual testing of the application and tested according to user requirements.
• Responsible for Integration and User Acceptance Testing at client site.
• Performed Sanity, Acceptance, Feature, Performance, Compatability, Remote, Stress and Regression Testing.
• Developed User-acceptance test scripts and assisted users in conducting UAT.
• Actively participated in Defect reviews with customers on daily basis.
• Participated in Guest Test Sessions and reviewed trivial issues with the customers to achieve successful implementations.

Environment: Windows 2000, Java script, .net, Web Services, IE 6

SQA Engineer

Confidential, Piscataway, NJ

Responsibilities:

• Performed Functionality, Security, Acceptance, Feature, Regression and Sanity, Installation, Configuration and Documentation Testing.
• Managed Technical relationship and Served as Primary Vendor contact for issues
• Responsible for Technical Evaluation, installation, maintenance, support, and upgrades of Tool.
• Discovered a defect in Silk Test 5.0.3.2 (not able to recognize HTML push buttons on AXESS Point Page)

Environment: Windows NT, 2000, JavaScript, HTML, Perl, Unix, Verity Search Engine, Netscape Navigator 4.x, IE 4.x, 5.x