SUMMARY

• 7+ years of work experience in testing web based software applications.
• Proficient in SDLC including test strategy preparation, test plan development, test case creation, test execution and bug tracking.
• Proficient in testing web applications in waterfall and agile development processes.
• Experienced in different types of testing like GUI testing, functional testing, end to end regression testing, performance testing, smoke testing, black box testing, UAT, database testing, system testing.
• Extensively experienced in Business Analysis, Quality Assurance and Business Acceptance Testing.
• Developed/Maintained Test plans, Test Cases, Defect Tracking and reporting for both Manual and Automated Test Environments.
• Proficient in Mercury tools (QTP, Win Runner, and Quality Center/Test Director) and Compuware test suite on Windows and Unix Environment (commands and shell scripting).
• Experience in security Tools like Ethereal, Firewall, and Intrusion Detection Systems.
• Strong experience in SQL - Programming for various databases like SQL Server, TOAD and Executed Backend testing for the DB by writing SQL queries to test the data integrity of the application and databases using SQL.
• Strong analytical and problem solving skills. Ability to quickly master new concepts and applications.
• Ability to work under strict deadlines. Good analytical and communication skills and ability to work independently with minimal supervision and perform as part of a team.
• Versatile team player with excellent analytical, presentation and inter-personal skills.

TECHNICAL SKILLS

Testing Tools: QTP, Silk Test, Load Runner, Test Director, Rational functional tester

Test scripting: Basic, Perl, VB script, JAVA script, TSL

Databases: Oracle 10g/9i/8i, MS SQL Server 2005/2008, MS Access

Languages: C,C++,Data Structures, Basic, Unix Shell Script, Visual Basic

Web Technologies: HTML, XML, Java Script

Bug Tracking Tools: Quality Center, Jira, Rational Clear Quest, Bugzilla and Share point portal

Operating Systems: Windows NT/2000/2003/XP/Vista/7, UNIX, MS-DOS and Linux

PROFESSIONAL EXPERIENCE

Confidential, Chevy Chase, MD

Senior QA Analyst

Responsibilities:

• Involved in review and analysis of requirements.
• Preparing the detailed test cases based on Test Plan, Functional Specs & Use case Documents.
• Created functional testcase design for manual Testing using BPT.
• Participated in inspections and reviews, project meetings, etc.
• Conducting system testing, sanity testing and regression testing and verifying the results with expected results, which should complain with the predefined requirements.
• Involved in defect reporting and tracking.
• Done integration testing on a message-based integration application for clinical systems
• Participated in Tech-talks and brain storming sessions within the team to share the knowledge and also learning new technical areas.
• Preparing the test summary reports.
• Designed tests using keyboard driven methodology for selected tests.
• Developed test scripts using automated test tools (Regression, Batch and Data Driven tests).
• Performed Backend Testing to ensure the authentic retrieval of the data from the database.
• Worked with the SQL statements to extract data from Sybase tables and verify the output data of the reports
• Worked on performing tests on VOIP & different IP Protocols.
• Testing the performance of a first in-first out queue with fixed size packets and Markova arrivals to the queue for one and two input sources.

Environment: Quick Test Pro 9.2, BPT, Test Director 8.0, Struts Framework 1.1, JSP 1.2, Servlets 2.3, XML,HL7v2.x/3.x,WebSphere5.0,Sybase (Database Server), SQL, TFS 2008, Windows 2003 Server, Toad.

Confidential, Raleigh, NC

Senior QA Analyst

Responsibilities:

• Developed Test Strategy, and generated Regression Test Cases for several projects (Net Benefits, HR Solutions, Net Benefits Wireless, and Cred Server) based on requirement.
• Export the Test cases in to Quality Center and Executed from Test Lab and publish Reports and graphs for higher management.
• During Post Freeze Cycle, performed different types of testing, such as GUI, Functional, Integration, Browser Testing, Positive & Negative Testing, UAT and End to End Regression.
• Performed End to End Regression Test twice a Month (pre Freeze and Post Freeze).
• Responsible for Smoke Test for Every New build.
• Worked with development team to ensure that the testing issues are resolved.
• Involved Monthly Installs (Every Month thirds Thursday) for Production Validation.
• Worked with development team to ensure that the Production issues are resolve
• Involved in Triage meeting to discuss Defects with Developers.

Environment: QTP 9.5, Win Runner 9.0, Quality Center 9.0 and Clear Quest as Bug Tracking Tools, Kintana, TeamTrack for ticketing system, Black box testing, White box testing, Java, Visual Basic, .Net, JavaScript, VBScript, HTML, Oracle 10i, IBM DB2, Windows NT/XP.

Confidential, Madison, WI

Senior QA Analyst

Responsibilities:

• Involved in the Quality Assurance Analysis and Testing of Insurance Information System.
• Interacted with users and vendors for full life cycle of the project.
• Prepared and executed Test cases based on User Requirements Document (URD) and prepared Test Procedures.
• Developed a test database in Microsoft Excel to conduct Data driven test.
• Developed Test cases for Auto and Property Modules (Home Owners, Renters and Condos).
• Involved in the Regression Testing of Property Module with different Data (Data driven Test).
• Verify Actual results against Expected results and investigate discrepancies.
• Report any defects using Test Director.
• Fix and component Test defects.
• Involved in the Quality Assurance Analysis and Testing of Insurance Information System.
• Actively involved in various phases of the testing cycle such as System, Functional, Regression, Integration, and End-To-End Testing.
• Test Director was used for tracking the defects.
• Carried out extensive testing with QTP, testing tool with different test cases, which reflects the various real time business situations. Test results analyzed and suitable corrective actions were suggested.
• Involved in Extensive testing of various situations along with the implementation team, resolved the issues and problems. Used Test Director for bug tracking.
• Performed Manual Testing of Insurance Information System.

Environment: IBM Pentium PC, Windows, SQL Server, DB2, Quick Test Pro 8.2, Test Director 8.0

Confidential, Louisville, KY

Senior QA Analyst

Responsibilities:

• Work with SRDS, conduct impact analysis of requirements, Design and Review Test Cases, System Testing and Support.
• Involved in Daily Scrum meetings in updating and addressing issues, if any
• Used Squids for test case management and defect tracking.
• Troubleshooting Environment issues and making sure build is ready for System testing by doing Sanity/Smoke test.
• Involved in System testing on the items available in Test by executing the test cases in Squids.
• Involved in Defects validation & closure and also conduct Defect review meetings.
• Performed Backend testing on functionalities which have more involvement in regular functional flow.
• Performed Regression testing on modified builds to ensure nothing is broken with the fix.
• Involved in preparing Automation scripts for Regression testers to ensure everything is covered.
• Preparing the test data and test cases for UAT users and supporting them during UAT.
• Setup sessions with End users for UAT to make them understand the flow which helps them in their needs.
• Support UAT team in raising issues to developers during UAT stage.
• Mentoring the new members into the team. Preparing training docs.
• Involved in 2 week Sprint Agile process to make sure everybody in sync on development and issues.
• Performed Post production validation by executing a few scenarios.
• Involved in team meeting with managers in deciding pending items to move into next sprint.
• Involved in Post prod support by resolving every day issues with high priority.
• Testing of new programs following Syntel and Confidential Standards.
• Preparing test cases and scripts for Functional / Regression tests and also executing the tests.
• Modification / Enhancement of existing test programs.
• System / UAT testing of the deployed / modified program.
• Process alignment of changes, problems, incidents, business impacts etc.
• Reviewing and updating test cases based on latest changes in requirements
• UAT Support, Post Production Maintenance & Support
• Negative testing to find how the functions performed when system encountered invalid and unexpected values.
• Measure and report on application impacting availability issues, monitor and report on problems and perform follow-up.
• Rework on test cases and help testing the Warranty Users.
• Updated the status reports with test results, test reports, test metrics and defect reports & metrics.
• Defect Management using Squids, defect logging, Tracking, assignment, status updating and defect closure.

Environment: QTP 10.0, Dot net 3.5, XML, SQL SERVER 2008, SharePoint, Squids and Windows XP.

Confidential

QA Engineer

Responsibilities:

• Involved in Requirement collections, analysis, and documentation.
• Involved in Manual Testing & Regression Testing.
• Testing the modules at site observing the user specific requirements.
• Assisted in implementing a standard System Development Life Cycle for the project.
• Involved in testing life cycle for recording bugs, writing the test cases and instituted Test Plan design.
• Involved in meetings at various level with Business Users.
• Development of test cases based on the product specification.
• Testing done manually.
• Performed GUI, Functional, System and Integration testing.
• Conducted Regression testing based on the bugs submitted in earlier build.
• Reported bugs and Follow up with the development team for bug resolution.
• Used Test Director for Bug reporting and Tracking.

Environment: VB, Microsoft .NET Framework 1.1, Microsoft SQL Server 2000, Query Analyzer, Test Director, Windows XP.