OBJECTIVE

• To procure a challenging position in Information Technology that has potential for personal growth and career development to interact, collaborate with project teams and use my skills to build successful solutions

SUMMARY

• 7 Years of diverse experience in the field of Quality Assurance and Software Testing
• Expertise in understanding and working with HealthCare, Finance, E - Commerce and Web based applications
• Worked extensively in both Implementation and Upgrade Projects
• Expertise in developing Software Test Plans, Test Case Design, Test Scripts for Software Integration Testing, System Testing, Regression Testing, and Load / Stress Testing
• Used defect-tracking tools like JIRA, Quality Center, Test Director and IBM Clear Quest (Rational tools) for collecting Test Matrices, reporting the modification requests and tracking them to completion
• Excellent test management, communication and problem-solving skills
• Good Knowledge on all phases of software development life cycle
• Performed manual testing of the applications to verify the requirements and business functionality
• Performed Batch Testing for various modules in the application and combined them to check their accuracy, performance and reliability
• Good experience in working on for reviewing Business and Functional Requirements and documenting test scenarios and writing test cases accordingly
• Experience in following Agile/Scrum methodologies
• Extensively performed manual Regression Testing, GUI Testing, Functionality Testing, Load/Stress Testing
• Intense exposure to various projects including Full lifecycle model, Offshore development model, Client side maintenance and support model, Offshore post implementation support and maintenance model
• Expertise in Verification and Validation of test results
• Excellent analytical skills in analyzing System test and Production defects
• Ability to work well within a team as well as independently
• Excellent exposure in working on Severity1/2/3 defects and resolving them without missing SLA’s
• Excellent experience using Requirement Traceability matrix for Mapping requirements to tests
• Excellent judgment skills in identifying areas of high-risk, critical business areas, early in an application and prioritize my tasks to focus my testing effort when time is limited

TECHNICAL SKILLS

Applications: HIPPA, MEDHOK, EDI

RDBMS: Oracle 9i, 10g,11g SQL Server 2000/03/08

Methodologies: Agile, Waterfall, Iterative

Languages/Scripting: SQL, C, C++

Testing Tools: Test Director, Quality Center, JIRA, IBM Rational Test suite

PROFESSIONAL EXPERIENCE

Confidential, Cleveland, OH

QA Analyst

Responsibilities:

• Reviewed the Business Requirement Documents (BRD) and the Functional Specifications
• Worked closely with Project Manager, Business, Developers, Business Analysts and Test Lead participated in the requirement gathering, design documents, bug reports reviews
• Involved in Smoke, Functional, Integration & Regression testing
• Executed the test cases, gathered and evaluated results and generated test summary reports
• Worked extensively on web-based testing and involved in UAT environment, pre-production environment and production environment
• Handled the project from the point of requirements to final signoff to the end client for code deployment
• Conducted extensive testing in verifying the various Letters generated from the MEDHOK application which would be a finally delivered to Members and Prescribers, performed member eligibility testing before code pushed to Production, performed testing on previously existing data(CD/Appeal history file)
• Validated the Member and Prescriber letters which involved: Faxes, RFIs, AOR, Notice of Case Statuses, Approval and Denial criteria
• Tested Decision tree for all the drugs in the Formulary of every individual clients and made sure there are no major bugs before production
• Tested 7 different formulary like Plus Strategy, Expanded Core, Basic Strategy, Skinny, Basic Core, Plus Core, Platinum
• Defects were tracked, reviewed, analyzed and compared using JIRA and Quality Center
• Performed End-to-End testing after bug fixes and modifications
• Participated in daily/weekly status meeting, Coordinated with the Project Manager, Business team (PA Admin team), Developers, Business Analysts and Testers to resolve the defects & close them
• Extensively worked on Production tickets and made sure the system works right in the UAT (User Acceptance Testing) environment Also provided the RCA for the production tickets to Business team

Environment: JIRA, Quality Center, HIPAA, CAS, MEDHOK, Windows XP, MS-OFFICE, MED-D Dashboard

Confidential, Washington DC

QA Engineer

Responsibilities:

• Gathered the testing requirements
• Defined the Project Testing risks and closely worked with the technical team to design a mitigation strategy to minimize the risks
• Tested the end to end application to make sure none of the functionality is lost during the conversion of entire application code for VB to C#
• Performed data integrity testing for database upgrade of SQL server from
• Developed Test reports, defect reports for reporting and worked solely with the technical team to make sure that all of the new defects are fixed
• Tested the newly implemented disaster recovery methodologies like high availability and across the site failover methods

Confidential

Responsibilities:

• Primary POC for all testing related activities
• Design Test cases for system, integration and Hardware testing
• Coordinate with the project team as well as the implementation partners for bugs and issue in the applications and track the changes to make sure that they meet the end requirements
• Perform System testing, regression testing of the entire application
• Perform load testing in conjunction with the technical team using a specially designed play back tool to calculate the latency in sign display from the server
• Test the hardware components upgrade made to the Electronic sign board

Environment: Cognos, VB NET, C#, Quality Center, Oracle 10g/11g, UNIX, Windows NT/2003, Visio

Confidential, San Francisco, CA

QA Analyst

Responsibilities:

• Reviewed and analyzed the Requirement documents and understand the RUP methodology approach
• Analyzed various Business and technical documents to in corporate the requirements into the testing profiles and environments
• Extensively used Quality Center to build various test plans, test strategies, test objectives, and low-level test cases to perform various kinds of test to check each and every element of the database system
• Performed GUI testing independent of functionality followed by manual testing of the application to test the functionality of all the objects of the application
• Reviewing, comparing, and understanding the Data Model and relationship among different tables in the database schema
• Extensively used UNIX commands for different processes while working on UNIX platform
• Created Database Triggers to generate alerts and to send emails to customer secure inbox and external emails
• Used TOAD with the Oracle Server RDBMS to query tables
• Conducted Batch processing testing using Autopsies for daily information updating, automated transaction processing, and validating generated log reports as per daily/weekly/monthly basis
• Generated complex SQL queries to conduct Data Integrity testing- Comprehensive backend testing to ensure coherence between the data present in the Source database matches with the data in the Target database
• Worked with development engineers in diagnosing and isolating various integration problems, and explaining defect
• Extensively used Rational Clear Quest for defect tracking and prioritizing defects by analyzing application logs if any to provide more detailed bug description and enhancement requests after base lining the requirements
• Interacted with developers during bug review meeting to understand severity of bugs and help them resolving it by reproducing bugs if needed
• Attended change request meetings to document changes and implemented procedures to test changes
• Conducted User Acceptance testing with business users

Environment: Oracle, SQL queries, UNIX, Autosys, TOAD, Quality Center, Rational Clear Quest, CIV, Client Utility, Putty, MS Office, Hogan

Confidential, Ashburn, VA

QA Analyst

Responsibilities:

• Analyzed the system requirement specifications and involved in developing Test Plans, Test Scenarios, testing scope, and Test Cases
• Understanding the regression test scenarios and identified the approach for the various verification points
• Edited the Test procedures according to the execution requirements
• Performed Black Box, Integration and Regression Testing
• Used Quality Center to organize and manage all phases of the software testing process, planning tests, executing tests, and tracking defects
• Worked in both testing and production support environments
• Involved in writing Data Input sheet for all the test conditions to maintain the test data for Functional and Regression testing
• Performed Testing based on Change Requests and Defect Requests
• Prepared Test Results after Test case execution
• Performed Positive and Negative testing against requirements
• Extensively tested cross Browser, Cross platform, Usability, Accessibility and security testing for all the applications under test
• Extensively used Quality Center for automation scripts execution
• Interacted with Project Management team and developers during the release of the builds and status meeting
• Involved in Data base testing using TOAD for all the Queries that are associated to the test case scenarios
• Checked the data flow through the front and backend and used SQL queries to extract the data from the database
• Involved in Handover meetings, Business Analysis and design reviews for each release and identifying Critical test cases on each release
• Involved and responsible for creating weekly status reports regarding the progress of testing process

Environment: Quality Center, TOAD, Oracle 10G, UNIX, Shell Scripting, Windows NT/Professional, J2EE, EJB, Java, JSP

Confidential

QA Tester

Responsibilities:

• Analyzing requirements documents, developed and executed Test Cases Manually
• Performed manual testing and maintained documentation on different types of testing via, Positive, Negative, Regression, Integration, User- acceptance, Black Box
• Developed test scenarios and test procedures based on the test requirements
• Created and executed test scripts
• Developed Test Objectives and Test Procedures
• Conducted the Database Testing of the application by writing SQL Queries
• Find software issues, document them and work with developers to have the issues corrected

Environment: Test Cases, Test Plan, Clear Quest, Manual testing, Java, SQL, C, C++, Windows NT 4 0