SUMMARY

• Around 11 years of experience in Analysis development Testing and support various applications like Siebel Analytics, Siebel Sales Application, Web and Java applications.
• Hand on experience with Order Management, Opportunity Management.
• Strong Experience using Interactive Testing tools - QTP, Win Runner, Test Director and Quality Center, Kintana
• Strong experience with the open source tools such as JIRA, Mantis Bug tracker, Ruby Spreadsheet. Involved in GUI Testing, LDAP Testing, Black-Box testing, White-Box Testing, Security Testing, UNICODE Testing, System Testing and Regression Testing.
• Good understanding of Web Services Enhancements (WSE), Windows Communication Foundation(WCF)
• Familiar with Defect Prevention Analysis activities like Pareto analysis and Root Cause Analysis
• Expertise in developing and maintaining overall test methodology and strategy, Documenting Test plans, Test cases and editing, executing Test cases, Test scripts and Dashboard while execution.
• Good Exposure to Create Estimates based on the releases.
• Good Exposure to ETL tools for Database applications.
• Through knowledge in Quality Standards like ISO, CMM and Six-Sigma
• Good exposure to project development models like Agile and V-Model.
• Good programming knowledge in c, c++, Java.

TECHNICAL SKILLS

Operating Systems: Windows, UNIX

Programming Languages: PL/SQL, C, C++, JAVA

Database: Oracle, SQL Server 2000

Testing Tools: Service Test, Quality Center, QTP, Win Runner, SOAPUIRational tools

Others: BAAN, Siebel Analytics, Informatica, Siebel Tools, Siebel Sales.

PROFESSIONAL EXPERIENCE

Confidential

QA Lead

Responsibilities:

• With the expertise knowledge on the existing system working as a SME for QA & UAT team Involved in UAT team testing support.
• Interaction with Client/Onshore, offshore/Onshore team on a daily basis.
• Assigned responsibilities of supporting senior staff in developing test plans and in executing complex test cases.
• Responsible for Estimation of work, resourcing, creating test scripts, executing/review test scripts, defect management and Audit activities.
• Actively involved in review meetings with BA and Business Team.
• Participate in discussions with the business to understand the requirements related to Siebel and other applications
• Involved in testing Claims related Mobile applications, Data Migration and Archive/Retrieve Informatica ILM Projects.
• Involved in testing Siebel LOVs, RCRs, Workflow Polices, MQ Testing, SOAP UI testing, Database Testing using SQL.
• Tested VBCs and the associated Interfaces by displaying the information from an external system into Siebel system.
• Performed EIM testing by verifying the column mappings from the source table to the interface table and from the interface table to the Siebel base table.
• Performed GUI testing of Siebel application upon up gradation from Siebel v6.0 to v8.This involved testing the data displayed, testing the layouts of the screens and views and also entities like Pick applets, MVG applets, Static Pick lists.
• Traceability, DTM, review analysis, design of test cases, scenarios, metrics, and defect tracking in all phases of testing incorporating into Quality Center/HP ALM.
• Managing the team and day-to-day operations.
• Reviewing/establishing Mapping/ Traceability matrix between Requirements, Test Cases and Defects.
• Involved in Stored procedure validation for bulk data fixes.
• Tested the configuration workflow process to handle automatic reserves and payment processing.
• Analyzed the critical functionalities and transactions in Siebel application and involved in adhoc testing of different use cases.
• Collecting requirement for code drops and preparing use case matrix to verify each CR covers applicable use cases.
• Involved in testing of Siebel and Third party applications vendor integration functionalities.
• Involved in testing Siebel Open UI application.
• Involved in LISA virtualization for test data management.

Environment: Siebel, Mainframe, Siebel 8, Siebel Tools, Oracle, Windows, UNIX

Confidential

QA Lead

Responsibilities:

• Reviewed the business and system requirements for each release.
• Ability to multi-task and willing to adapt to changing requirements in a fast paced work environment
• Developed Test Cases and Test Scripts in HP Test Director, bug reporting.
• Excellent experience in Triaging, Prioritizing and Assigning defects.
• Coordinated with Business Analysts in understanding Business requirements.
• Created and executed detail function test scripts based on the business requirements.
• Extensive experience in defining Acceptance Criteria, identifying Test Metrics, preparing Test Reports and presenting Test Progress Reports to the management.
• Performed System Test, Performance Test, Unit Test, Integration Test, Smoke Test, Functional Test and Regression Test.
• Involved in onsite-Offshore coordination during offshore hours.
• Responsible for logging and updating Defect Status in Mercury Quality Center.
• Responsible for weekly/ daily status reporting to onsite/client status meetings showing progress and future testing efforts
• Leading team for effective testing effort.
• Involved in testing critical functionalities like Aging of BW automatic reserve, CMR reporting and downstream data validation.
• Performed Workflow, MQ testing, SOAP UI, .Net application testing.

Environment: Siebel 8, Mainframe, Siebel 8, Siebel Tools, Oracle, Windows, UNIX

Confidential

QA Automation Lead

Responsibilities:

• Gathered the Client requirement and analyzed the Strategy and Workflow as Analyst.
• Created Activity Diagrams and workflow diagrams to depict business processes (AS-IS and TO-BE) and analyzed them for their efficiency and effectiveness.
• Created the Estimates for manual and Automation efforts
• Working close to the developers to test the application in IDE.
• Developed Test Strategy document for 2 Releases of application according to the client requirement.
• Created the frame work for automation using QTP
• Maintained the Test cases and Automation script using QC9.2/10.0
• Generated High-level scenario Document, Requirements Traceability Matrix.
• Created the Unit Test Suites for code using JUnit and Execute before every Build release.
• Executed the SQL queries on database to verify the report values.
• Working on BOI tool to test the BAAN module.
• Responsible for Functionality testing, Integration testing and Regression Testing
• Created the Scenarios for Performance testing.
• Execute the scenarios using the performance tool Load Runner.
• Created the Scripts for Services Testing using HP-Service Test with .net framework
• Writing queries for DB in ORACLE and SQL server 2005.
• Executed the queries on both DB for Data Migration Testing

Environment: Java, Portal, Sterling, Oracle, SQL Server 2005, Windows, UNIX

Confidential

QA Lead

Responsibilities:

• Working as a QA Analyst and Team Lead for QA team of Functional and Performance.
• Gathered the Client requirement and analyzed the Strategy and Workflow as an Analyst.
• Created Activity Diagrams and workflow diagrams to depict business processes (AS-IS and TO-BE) and analyzed them for their efficiency and effectiveness.
• Managed the distributed team of 12 offshore & 4 offsite and share the complete information thru Knowledge transfer with offshore team
• Developed System Test Plan and Test Strategy document for 5 Releases of application according to the client requirement.
• Generated High-level scenario Document, Requirements Traceability Matrix.
• Created the Unit Test Suites for code using JUnit.
• Executed the SQL queries on database to verify the report values.
• Responsible for Functionality testing, Integration testing and Regression Testing
• Created the Scenarios for Performance testing.
• Execute the scenarios using the performance tool Load Runner.
• Managed and updated all the Test deliverables in Share point (Live Link).
• Wrote test scripts for regression testing using automated testing tool QTP 9.0
• Created the Scripts for Services Testing using Soap UI2.5.
• Manage the bug track using JIRA

Environment: Java/J2EE, Websphere, SQL Server 2005, Windows, UNIX

Confidential

QA Analyst

Responsibilities:

• Developed test strategy, System test plan, test scenarios and test cases based on business requirements.
• Shared the function KT with offshore team.
• Maintained project schedules for individual releases using Dashboards.
• Manage resource with work allocation for release.
• Defined and documented requirements in a testable format for RTM.
• Managed and updated all the Test deliverables in Share point.
• Coordinated and Planned Test Executions across multiple releases simultaneously.
• Performed test execution on System and Acceptance environments.
• Developed Functional (System Test) and Non-Functional (Integration Test) Test Plans.
• Drafted System, Integration and User Acceptance test cases for each release.
• Performed and coordinated Integration, and User Acceptance Tests.
• Conducted peer reviews of Test Scripts from Team Members ensuring complete and correct
• Coverage of System / System Integration Testing and Business Acceptance Tests.
• Developed System Test and Integration Test Summary Report at the end of each testing cycle.

Environment: HP Open View Console, Java/J2EE, Websphere, SQL Server 2005, Windows, UNIX

Confidential - Atlanta

QA Analyst

Responsibilities:

• Used the Siebel Analytics Administration tool to develop and enhance meta-data per client requirements.
• Used Siebel Answers to build interactive dashboards with drill-down capabilities
• Maintain data used for territory and account assignments in Siebel and related applications.
• As a team member involved in writing master test plan.
• Analyze business, technical and functional requirements.
• Wrote test cases from Use Case documents for Functional, Integration and System.
• Wrote test scripts for regression testing using automated testing tool Win Runner 7.5
• Created the Scripts for Services Testing using Soap UI 2.0.
• As per the Order Management created the opportunities for the different regions and accounts.
• Performed regression testing by repetitive execution of record test procedure.
• Used VSTF as defect tracking tool, for defects maintenance.

Environment: Java, Siebel Analytics, Oracle, Windows

Confidential

QA Analyst

Responsibilities:

• Developed and executed test cases as per functional specifications.
• Responsible for GUI Testing.
• Responsible for Functionality testing, Integration testing and Regression Testing
• Review the feedback from developers and perform Regression testing.
• Used VSTF as defect tracking tool.
• Defect analyzing, defect verification, defect reporting and defect consolidation.

Environment: Java, Oracle, Windows, UNIX

Confidential

QA Analyst

Responsibilities:

• Having Functional Knowledge in Siebel Sales
• Worked with Siebel Analytics Answers to create Reports, Prompts, Action links, Folders, different types of views.
• Worked with Siebel Analytics Dashboards to create Dashboards and pages.
• Good Knowledge in Siebel Analytics Delivers.
• Involved in creation of Siebel OLTP queries to validate the Analytics reports data with Siebel OLTP data.
• As per the Order Management created the opportunities for the different regions and accounts.
• Involved in creating and testing of Schedulers- iBots.
• Created Functional Test Cases for Siebel Analytics OOTB reports & Custom reports.
• Involved in System Testing, Regression Testing, UAT Testing, Unit Testing and DB Testing
• Involved in executing the Smart Scripts for different Hierarchy levels.
• Written and executed the test cases for UNICODE (multilingual testing)

Environment: Siebel Analytics 7.8.4, Siebel Sales 7.5, Oracle, Windows

Confidential

QA - Tester

Responsibilities:

• Developed and executed test cases as per functional specifications.
• Developed and executed automated test scripts using win Runner.
• Responsible for GUI Testing Using Win Runner.
• Responsible for Functionality testing, Integration testing and Regression Testing
• Review the feedback from developers and perform Regression testing.
• Defect analyzing, defect verification, defect reporting and defect consolidation

Environment: Java, JSP, Struts, Oracle 8i PL/SQL, Windows

Confidential

Developer / Tester

Responsibilities:

• Preparation of test data for various levels of testing
• Participating weekend reviews with team members
• At unit level, testing done for user interface, Functionality of the unit, local data
• Structures, boundary conditions, independent paths and error-handling path.
• Apart from the above, we have done Regression testing as per the Client

Environment: Java, Oracle, Windows, UNIX.