OBJECTIVE

• Looking for an opportunity in a challenging environment that would best utilize my technical, Interpersonal, Analytical and Documentation skills and benefit from my background in the field of software testing and software Quality Assurance

SUMMARY

• 7+ years of experience in the Information Technology field, specifically in the area of Business,Quality Assurance and Testing.
• Well experienced in testing of various database driven environments at system and application level in Client server and Web based applications.
• Strong background working with clients, designers, and programmers to identify requirements, and develop implementation timelines.
• Conversant with all phases of Project Life Cycle including Requirement gathering, Analysis, Design, Development, Implementation, Testing, Software quality standards and Configuration management.
• In - depth understanding of project lifecycle, including all phases of system and software development.
• Proven track record in testing, quality assurance, and networking.
• Proficient in Client/Server and Web based applications. Expertise includes Preparing, Executing and Implementation of Test plan, Test cases and Test Scripts.
• Thorough understanding of Software Development Life Cycle and Development Methodologies like Agile, RUP, Waterfall, Spiral.
• Proficient in writing and executing Test Cases, Reporting and Tracking Defects.
• Expertise in Manual Testing /Automated Testing applications developed on Windows
• Writing, maintaining and updating Test Documentation’s for various stages of testing for reference and Auditing purposes
• Experience with QA Verification and QA Validations to ensure the Quality Assurance control.
• Proficient in various test strategies like functional, smoke, sanity, regression, system integration (SIT), user acceptance (UAT), load/performance, security, browser compatibility, and Unit testing
• Expert in Automation using Mercury Interactive Tools such as: (QTP, Load Runner, Quality Centre and Rational Clear Quest)
• Excellent skills in overall Defect Management/Problem Solving including tracking, logging and reporting bugs using Test Director/Quality Center, Rational Clear Quest
• Expertise in developing and maintaining Requirement Traceability Matrix (RTM).
• Experience in testing database applications of RDBMS in MS SQL Server, Oracle for database testing
• Experience in writing SQL queries to perform Backend testing.
• Strong working experience in working with Windows NT/2000/XP and UNIX environments
• Involved in review meetings with Project Managers, Developers and Business Associates for Project Planning, Coordination and implementing various QA methodologies
• Ambitious, self-motivated, ability to work independently as well as in teams, possess multi-tasking skills, results oriented engineering professional.
• Superior communication, presentation, and interpersonal skills.

TECHNICAL SKILLS

Operation System: Windows 98/2000, Windows 7/Vista, XP, UNIX, Linux

Programming Languages: C, Java, VB Script, SQL

Front End Tools: MS Office, MS Project Professional, MS Access, Ms Visio, Quick Book, Adobe: Dreamweaver

Databases: Oracle, MSSQL Server

Testing Tools: Load Runner 9.1/9.5, QTP 9.5/10.0, Quality Center 10.0, Test Director,Rational Clear Quest, Rational Clear Case, Rational Quality Manager, Win Runner, Landslide, Abacus.

Wireless Tools: HLR

Browsers: Internet Explorer,Chrome,Mozzila

PROFESSIONAL EXPERIENCE

Confidential, Lansing, Michigan

QA Team Lead

Responsibilities:

• Involved in Complete Software Development Lifecycle Experience (SDLC) from Business Analysis to Development, Testing, Deployment and Documentation .
• Business requirements gathering, analyzing, maintaining and prioritizing. Used Rational Requisite Pro tool for requirement management.
• Utilized Rational Unified Process (RUP) and Agile to configure and develop process, standards, and procedures and create a Business requirement Document.
• Successfully conducted JAD sessions, which helped synchronize the different stakeholders on their objectives and helped the developers to have a clear-cut picture of the project.
• Managed the complete UAT Testing process with the Client.
• Participated actively in all phases of testing life cycle including document reviews and project status meetings
• Involved in Technical Responsibilities: Performs analysis of system requirements and design analysis with the goal of developing test artifacts.
• Analyzed Business Requirements Document and Functional Specification document to develop detailed Test Plan and Test Cases
• Developed Business process flows and documented results in Rational Clear Case, Rational Quality Manager.
• Coordinated with the business analysts, designers and developers to discuss issues in interpreting the requirements
• Used IBM Rational Tool to write and execute Test Cases and report the Defects
• Mapped requirements to business scenarios to assure that all requirements were covered.
• Involved in development of Test Cases and Test Scripts using ‘Rational Quality Manager’
• Performed Manual testing of the application and verification of the functionality of the application as per the business requirements
• Performed Functionality testing, Usability testing, Interface testing, Compatibility testing, Regression testing, Performance testing, Integration Testing using ‘Rational Quality Manger’.
• Performed back-end testing using SQL queries to make sure that data entered has been uploaded correctly into the Oracle Database.
• Reported and tracked defects identified using ‘Rational Clear Quest’
• Analyzed various graphs and generated reports using ‘Rational Clear Quest’
• Performed defect triage meetings for quick resolutions of all the defects.
• Discussed with the Manager weekly and as required, regarding the risks/upcoming action items for that particular week
• Trained the new members in the team to help them scale up faster.
• Provided status reports including: Weekly Status Reports, Daily Status Reports
• Attended various meetings with the developers, clients, and the management team to discuss major defects found during testing, enhancement issues, and future design modifications

Environment: Java EE 5, JDK 5, HTML, XML, ANT, Struts 1.2, JavaScript, JSP, JDBC, Clear Case, Oracle 11g, RAD, Web sphere and Windows 7.

Confidential, Atlanta, GA

System Analyst

Responsibilities:

• Understand the COX legacy systems and their relation with Siebel eCommunications, Oracle POS, ICOMS, AIA systems.
• Testing, Configuring, Commissioning, Integration, troubleshooting and Maintenance ofequipments - CDMA-1X and 3G, EVDO and PDSN.
• Creating test plan, Walk through, integration approach and strategy document, test cases, scenarios, conditions and scripts, generated system test scripts for Customer Relationship Management (CRM)
• Creating and Generating System test scripts for different test scenarios covering all aspects of project functionality.
• Created various meaningful test cases which covers local and national plan coverage, converting from complex business logic which includes many rules and sub rules.
• Involved in the testing of different types of orders like Change of orders, order submission and cancellation of orders and service points with different statuses.
• Involved in Test case design and Cross-functionality Testing - Tested and validated the mobile features like Messaging, Multimedia, User Interface (UI) and Application.
• Participate in Design Review meetings and understand the business functionalities.
• Verify Mobile service provide/cancellation and network provisioning system.
• UsedQualitycenter to capture requirements, create test plan and test cases.
• Extensively UsedQualitycenter to log defects, track and generate defect reports and graphs
• Involved in Manual testing using Quality Center to develop test cases, test scripts, executing the scripts and logging the defects of Production and QA Lab.
• Responsible for identifying the issues related to the Data Service functionality in the phone report, follow up and close the Change requests (CRs).
• Expertise in performing manual & automation tests in lab environment and validate the performance of various CDMA handsets.
• Performed functional and regression testing of the application manually and also automated.
• Planned and prepared Test Strategies and was involved in end to end testing of the application.
• Involved in Wireless Lab Load and Performance testing
• Expertise in different kinds testing: Functional testing, Smoke Testing, Sanity Testing and Regression testing.
• Programming and provisioning of various different kinds of mobile devices using Device related PST Tools and HLR.
• Coordinate with developers, design team in providing suggestions for Test case corrections, provide suggestion in creating adhoc scenarios and improve the test efficiency.
• Mentored and trained new employees on areas of the product and processes used during testing.

Environment: Quality Center, HLR, Toad, VB Script, Land Slide, Abacus, PST tool, DPST tool.

Confidential, San Francisco CA

Sr. Quality Analyst

Responsibilities:

• Analyzed the Business, Functional Requirements and Streamlined the Testing Activities
• Planned and prepared Test Strategies and was involved in end to end testing of the application.
• Developed Test Plans, Test Scenarios, and Detailed Test Cases based on the Use Case Documents, Business Requirements, and Functional Specifications.
• Examined application for testing, data validation, and workflow of funds.
• Performed both Manual and Automated testing.
• Analyzed and generated various workflows and designed Manual and Automated Scripts
• Used Mercury Quality Center for reporting bugs Automated testing, planning tests and writing test cases
• Analyzed the results, tracked the defects and generated reports using Quality Center.
• Investigated problems, determined the causes and documented the audit findings and irregularities and reported them to higher management.
• Involved in execution of Test Scripts using QTP.
• Manually tested the application functionality and developed Automation test scripts to perform functional and regression testing and prepared automation test scripts, Methods and functions in QTP.
• Involved in doing System testing of the entire applications along with team members
• Performed UAT in the final phase of software development process to check the functionality of the software.
• Involved in the day to day testing of the application which involved functional testing, backend testing, regression testing, integration testing, and Database testing.
• Coordinated with UAT team by providing them with test cases and test data.
• Involved in preparation of Traceability Matrix.
• Used Traceability matrix to check all test cases covered as per the business requirement.
• Involved in bug standard meetings.
• Corresponded among QA Managers, Developers and Team Members
• Interacted with the team on a regular basis and attended meetings on a daily for status updates

Environment: QTP, Quality Center, UNIX, SQL, PL/SQL, Toad, VB Script, Load Runner.

Confidential, Norcross, GA

Sr.Quality Analyst

Responsibilities:

• Involved in creation and executing Test plans, Test cases and Test scripts based on baseline requirements of the Confidential Web Bill Pay Application.
• Analyzed business requirements and system specifications, identified and prioritized Quality Risks.
• Involved in testing the Front end of the Web Bill Pay, Bill Pay Choice and Military Banking GUI Applications and various modules Bill Pay Center, Automatic Payments, Payees and e-Bills.
• Participated in change management by identifying risks associated with the change and the impact that it will have on the timeline.
• Prioritized test execution by identifying high-risk items and new functionality.
• Developed Test Plan, Test Cases, expected results using Quality Center and testing of end-to-end scenarios.
• Used Mercury Quality center to capture requirements, create test plan and test cases.
• Involved in defect reporting and assigning the defects to development team through Quality Center.
• Coordinated with UAT users during UAT testing and logged the bugs in Quality center
• Manually tested each link within a web site to validate it is directed to the correct page
• Automated the Application using QTP
• QTP was used to automate Regression testing after each enhancement of the application
• Developed test scripts using QTP to perform functional and regression and data driven testing.
• Manually tested the application functionality and developed Automation test scripts to perform functional and regression testing and prepared automation test scripts, Methods and functions in QTP.
• Executes test scripts to validate test cases, including creating and executing complex automated test scripts.
• Performed functional, GUI, regression, system integration, user acceptance, configuration and content testing for web-based application
• Contributed in regular status meetings to state any bugs, problems and risks

Environment: QTP, Quality Center, Web Services, RUP, XML, HTML, DB2, Oracle, SharePoint, Windows 2000/XP, Visio, SQL Server

Confidential, TX

Sr. QA Analyst

Responsibilities:

• Involved with Business System Analysts, Developers to define the testing requirement documents
• Close interaction with designers and software developers to understand application functionality and navigational flow
• Involved in preparing Test plans and Test cases based on business requirement documents.
• Used Quality Center to generate reports, manage defects and track them to completion.
• Involved in writing detailed test cases and executed test cases in Quality Center
• Performed scalability, performance and load testing using Load Runner (System Analysis, Creating Virtual User Scripts, Defining User Behavior, Running Load Test Scenario, Monitoring the Performance, Analyzing Results).
• Tested performance of web application and generated automation test scripts for different scenarios.
• Developed automated test scripts using QTP to perform Functional and Regression testing.
• Analyzed the system resource graphs, network monitor graphs and error graphs to identify transaction performance, network problems and scenario results respectively.
• Executed SQL queries on SQL Server in order to view successful transactions of data on the back-end of database for validating purpose.
• Performed Functional, GUI, Regression, System Integration, User Acceptance, and content testing for web-based application.
• Tested the application across multiple operating systems and technologies.
• Conducted various management activities by analyzing and verifying test results, providing status reports

Environment: Manual Testing, Quality Center, Load Runner, QTP, C, C++, Site Scope, JAVA, SQL, PL/SQL, IBM Web Sphere, Windows XP, UNIX, Agile Methodologies.

Confidential, Crystal City, MO

QA Analyst

Responsibilities:

• Developed and maintained innovative, QA test plans based on functional requirements, use cases, user interface designs, system design documents and domain knowledge
• Created high level strategy documentation and detailed test documents.
• Test planning, documentation, coordination and execution and work with other QA engineers to coordinate testing.
• Developed test cases and test scripts using Automated Tools for Functionality, Security and Regression Testing.
• Performed both Manual and Automated testing.
• Managed Requirements and developed Test Plans, Test Scripts and Test Cases using Test Director
• Used Test Director for bug tracking, reporting and analysis.
• Conducted functionality testing during the various phases of the development of the application doing Manual Testing
• Conducted performance testing of the application using Load Runner and identified the bottlenecks with the help of Monitors and Graphs.
• Developed Load Runner scenarios for load testing with number of Virtual Users and for number of iterations.
• Involved in functional, integration, system, GUI and regression testing.
• Responsible for security testing, which was accomplished by creating and logging in under different, fictitious, login ID's.
• Conducted regular meetings with developers for reviews and walkthroughs.
• Analyzed and translated requirements and business design into Test Cases.
• Actively interacted with the development team to fix critical bugs
• Used SQL to perform Back End testing on Database.

Environment: UNIX, Load Runner, Test Director, DB2, QTP, SQL plus, JAVA, VB .net, Windows 2000/NT

Confidential

Quality Analyst

Responsibilities:

• Involved in testing the web based application.
• Involved in writing, and updating the Test Cases daily basis as needed in Test Director
• Involved in functional testing, integration testing and regression testing
• Performed smoke testing and Security testing.
• Used SQL to perform Back End testing on Database.

Environment: Windows 2003, SQL Server, C++,Test Director.