OBJECTIVE

• Looking for an opportunity in a challenging environment that would best utilize my technical, Interpersonal, Analytical and Documentation skills and benefit from my background in the field of software testing and software Quality Assurance

SUMMARY

• 8 years of experience in the Information Technology field, specifically in the area of Business, Quality Assurance and Testing.
• Well experienced in testing of various database driven environments at system and application level in Client server and Web based applications.
• Strong background working with clients, designers, and programmers to identify requirements, and develop implementation timelines.
• Conversant with all phases of Project Life Cycle including Requirement gathering, Analysis, Design, Development, Implementation, Testing, Software quality standards and Configuration management.
• In - depth understanding of project lifecycle, including all phases of system and software development.
• Proven track record in testing, quality assurance, and networking.
• Proficient in Client/Server and Web based applications. Expertise includes Preparing, Executing and Implementation of Test plan, Test cases and Test Scripts.
• Thorough understanding of Software Development Life Cycle and Development Methodologies like Agile, RUP, Waterfall, Spiral.
• Proficient in writing and executing Test Cases, Reporting and Tracking Defects.
• Expertise in Manual Testing /Automated Testing applications developed on Windows
• Writing, maintaining and updating Test Documentation’s for various stages of testing for reference and Auditing purposes
• Experience with QA Verification and QA Validations to ensure the Quality Assurance control.
• Proficient in various test strategies like functional, smoke, sanity, regression, system integration (SIT), user acceptance (UAT), load/performance, security, browser compatibility, Unit testing, Network Testing and iOS Testing
• Expert in Automation using Mercury Interactive Tools such as: (QTP, Load Runner, Quality Centre and Rational Clear Quest)
• Excellent skills in overall Defect Management/Problem Solving including tracking, logging and reporting bugs using HP ALM/Test Director/Quality Center, Rational Clear Quest, Bugzilla.
• Expertise in developing and maintaining Requirement Traceability Matrix (RTM).
• Experience in testing database applications of RDBMS in MS SQL Server, Oracle for database testing
• Experience in writing SQL queries to perform Backend testing.
• Strong working experience in working with Windows NT/2000/XP and UNIX environments
• Involved in review meetings with Project Managers, Developers and Business Associates for Project Planning, Coordination and implementing various QA methodologies
• Ambitious, self-motivated, ability to work independently as well as in teams, possess multi-tasking skills, results oriented engineering professional.
• Superior communication, presentation, and interpersonal skills.

TECHNICAL SKILLS

Operation System: Windows 98/2000, Windows 7/Vista, XP, UNIX, Linux

Programming Languages: C, Java, VB Script, SQL

Front End Tools: MS Office, MS Project Professional, MS Access, Ms Visio, Quick Book, Adobe Dreamweaver

Databases: Oracle, MSSQL Server

Testing Tools: Load Runner 9.1/9.5, QTP 9.5/10.0, Quality Center 10.0, HP ALM, Test Director, Rational Clear Quest, Rational Clear Case, Rational Quality Manager, Win Runner, Landslide, Abacus. Atlassian JIRA, JAMAContour;MS Project Dashboard Rational quality Manager (RQM),Bugzilla

Wireless Tools: HLR

Browsers: Internet Explorer, Chrome, Mozilla, Safari

PROFESSIONAL EXPERIENCE

Confidential

Senior SQA Test Engineer

Responsibilities:

• Involved actively in all phases of testing life cycle including document reviews.
• Highly involved in development and Execution of Test Cases and Test Scenarios covering all aspects of project functionality.
• Plan and prepare Test Strategies and was involved in end to end testing of the application.
• Verified traceability of test cases to requirements, working with the project Business Analyst to ensure all requirements are tested.
• Involved in Conducting JAD sessions with the Business Analyst and Development team in understanding the functionality of the application.
• Review the test cases and test data generated by the junior Software Test Engineers and get them to address the review comments.
• Performed manual testing of the application and verification of the functionality of the application as per the business requirements.
• Coordinated with the business analysts, designers and developers to discuss issues in interpreting the requirements
• Involved in Reports testing for various reports that are part of the PQS system.
• Logged and tracked the defects until resolution using Bug Tracking Tool ‘Bugzilla’.
• Involved in defect triage meetings for quick resolutions of all the defects.
• Expertise in different kinds testing: Functional testing, Smoke Testing, Sanity Testing, Security Testing, Multi Browser Testing, Reports Testing and Regression testing.
• Involved in Cross-functionality Testing User Interface (UI) and Application.
• Execute test data and regression tests scripts after a release to ensure system is functioning properly and no new issues have arisen
• Interact with Test lead, Business Analysts and Software Developers for bug reviews and participating in Project status meetings, Test Team meetings and Defect Triage Meetings.
• Coordinate with developers, design team in providing suggestions for Test case corrections, provide suggestion in creating adhoc scenarios and improve the test efficiency.
• Mentor and train the new team members on areas of the product and processes used during testing.
• Participated actively in various meetings with the developers, clients, and the management team to discuss major defects found during testing.
• Plan, organize and lead team meetings and ensure action is taken based on the team discussions
• Participated in weekly status update meetings and also conducted walk-through and daily standup meetings.

Confidential, South San Francisco, CA

Sr QA Analyst/ Test Lead

Responsibilities:

• Responsible for management of all Quality Assurance functions include planning, strategy, testing execution and tools (HPALM,JIRA)
• Worked with the Project Manager and other technical leaders to establish time tables and agree on a Quality Assurance plan for the gSTARS implementation.
• Involved in Business requirements gathering, analyzing, maintaining and prioritizing.
• Create the software test plan, get it reviewed and approved/ signed-off by the relevant stakeholders
• Design the required test strategy in line with the scope and organization standards
• Plan, organize and lead the testing kick-off meeting, Defect Triage Meetings and Daily Status Meetings
• Ensured that QA process is documented and communicated and adequate to ensure agreed quality levels for the application as per standards defined by the organization.
• Estimate the test effort and create the test schedule (tasks, dependencies and assigned team members)
• Verified traceability of test cases to requirements, working with the project Business Analyst to ensure all requirements are tested.
• Set up HP ALM for Test Execution, Defect Creation and Report generation
• Involved in development of Test Cases and Test Scripts using ‘HP ALM” for both Web Application testing and Mobile App testing
• Review the test cases and test data generated by the Software Test Engineers and get them to address the review comments
• Worked with technical analysts to identify unit testing coverage and ensure any gaps are documented and addressed for both Web Application testing and Mobile App testing
• Track the new/ updated requirements in the project and modify testing artifacts accordingly for both Web Application testing and Mobile App testing
• Determine, procure, control, maintain and optimize the test environment (hardware, software and network)
• Worked with Testing Coordinator to ensure testing of functional areas is complete, tracked and on-schedule.
• Oversees determination of need, selection and implementation, and maintenance of QA tools.
• Escalate and obtain resolution of the issues related to the test environment and team
• Perform Smoke testing, Regression Testing, System Integration Testing, Network Testing, iOS Testing and various kinds of Browser testing’s in all the Environments for both Web Application testing and Mobile App testing
• Act as the single point of contact between Development and Testers.
• Plan, organize and lead team meetings and ensure action is taken based on the team discussions
• Create the testing status reports and Report the status to the stakeholders (e.g. the client, project manager/ test manager and the management)
• Involved in Production Support in reproducing/verifying the Production issues in JIRA for multiple projects
• Resolve business issues with support from business SME.
• Accountable for problem resolution after gRemedy ticket has been assigned to level two or level three support for multiple projects.

Confidential, Camp hill, PA

Sr QA Analyst

Responsibilities:

• Develop test plans and test case scenarios to test functionality of new or enhanced requirements.
• Document, track, and communicate test plans, test results, analysis, and unresolved issues to upper project management
• Involved in Handover meetings, Business Analysis and design reviews for each release and identifying Critical test cases on each release.
• Used JAMA Confluence to organize and manage all phases of the software testing process, planning tests and executing tests.
• User Interface testing was done to validate so that the navigation of the application properly reflects business functions and requirements, including window-to-window, screen-to-screen, image-to-image, field-to-field and use of access methods
• Created test cases, executed and recorded results of test cases using JAMA Confluence as the tool.
• Reported and tracked defects identified using ‘Atlassian JIRA’
• Expertise in different kinds testing: Functional testing, Smoke Testing, Integration Testing and regression testing.
• Performed End-to-End testing of full functionality. Utilize SQL queries to review backend database to verify accurate data and update table information
• Validate test output to ensure that the actual results meet the system requirements and the expected data.
• Involved in writing Data Input sheet for all the test conditions to maintain the data for Functional and Regression testing.
• Execute test data and regression tests scripts after a release to ensure system is functioning properly and no new issues have arisen
• Analyzed various graphs and generated reports for the Daily executions and defects using ‘Atlassian JIRA’ and ‘JAMA Confluence’
• Conducted Manual Test meticulously and exhaustively for entire applications using manual scripts, which are designed specifically for this purpose
• Checked the data flow through the front and backend and used SQL queries to extract the data from the database.
• Involved and responsible for creating Daily and weekly status reports regarding the progress of testing process.
• Tested the GUI Application (online forms and screens).
• Involved in data verification and validation testing for the application
• Participated in the team meetings to discuss the issues arising out of testing.

Environment: Java EE 5, JDK 5, HTML, XML, JavaScript, JSP, JDBC, Web sphere, Atlassian JIRA, JAMA Confluence, and Windows 7.

Confidential, Lansing, Michigan

QA Team Lead

Responsibilities:

• Involved in Complete Software Development Lifecycle Experience (SDLC) from Business Analysis to Development, Testing, Deployment and Documentation.
• Business requirements gathering, analyzing, maintaining and prioritizing. Used Rational Requisite Pro tool for requirement management.
• Utilized Rational Unified Process (RUP) and Agile to configure and develop process, standards, and procedures and create a Business requirement Document.
• Successfully conducted JAD sessions, which helped synchronize the different stakeholders on their objectives and helped the developers to have a clear-cut picture of the project.
• Managed the complete UAT Testing process with the Client.
• Participated actively in all phases of testing life cycle including document reviews and project status meetings
• Involved in Technical Responsibilities: Performs analysis of system requirements and design analysis with the goal of developing test artifacts.
• Analyzed Business Requirements Document and Functional Specification document to develop detailed Test Plan and Test Cases
• Developed Business process flows and documented results in Rational ClearCase,Rational Quality Manager.
• Coordinated with the business analysts, designers and developers to discuss issues in interpreting the requirements
• Develop and provide testing metrics and reports for the QA dashboard to effectively communicate test status to the test team and management.
• Used IBM Rational Tool to write and execute Test Cases and report the Defects
• Mapped requirements to business scenarios to assure that all requirements were covered.
• Involved in development of Test Cases and Test Scripts using ‘Rational Quality Manager’
• Performed Manual testing of the application and verification of the functionality of the application as per the business requirements
• Performed Functionality testing, Usability testing, Interface testing, Compatibility testing, Regression testing, Performance testing, Integration Testing using ‘Rational Quality Manger’.
• Performed back-end testing using SQL queries to make sure that data entered has been uploaded correctly into the Oracle Database.
• Reported and tracked defects identified using ‘Rational Clear Quest’
• Analyzed various graphs and generated reports using ‘Rational Clear Quest’
• Performed defect triage meetings for quick resolutions of all the defects.
• Discussed with the Manager weekly and as required, regarding the risks/upcoming action items for that particular week
• Trained the new members in the team to help them scale up faster.
• Provided status reports including: Weekly Status Reports, Daily Status Reports
• Attended various meetings with the developers, clients, and the management team to discuss major defects found during testing, enhancement issues, and future design modifications

Environment: Java EE 5, JDK 5, HTML, XML, ANT, Struts 1.2, JavaScript, JSP, JDBC, Clear Case,Oracle 11g, RAD, Websphere and Windows 7.

Confidential, Atlanta, GA

QA Team Lead

Responsibilities:

• Understand the COX legacy systems and their relation with Siebel eCommunications, Oracle POS, ICOMS, AIA systems.
• Testing, Configuring, Commissioning, Integration,troubleshooting and Maintenance ofequipments - CDMA-1X and 3G, EVDO and PDSN.
• Creating test plan, Walk through, integration approach and strategy document, test cases, scenarios, conditions and scripts, generated system test scripts for Customer Relationship Management (CRM)
• Creating and Generating System test scripts for different test scenarios covering all aspects of project functionality.
• Created various meaningful test cases which covers local and national plan coverage, converting from complex business logic which includes many rules and sub rules.
• Involved in the testing of different types of orders like Change of orders, order submission and cancellation of orders and service points with different statuses.
• Involved in creating daily testing metrics and reports for the QA dashboard for the test status to the test team and management.
• Involved in Test case design and Cross-functionality Testing - Tested and validated the mobile features like Messaging, Multimedia, User Interface (UI) and Application.
• Participate in Design Review meetings and understand the business functionalities.
• Verify Mobile service provide/cancellation and network provisioning system.
• UsedQualitycenter and HP ALMto capture requirements, create test plan and test cases.
• Extensively UsedQualitycenter and HP ALM to log defects, track and generate defect reports and graphs
• Involved in Manual testing using Quality Centerand HP ALM to develop test cases, test scripts, executing the scripts and logging the defects of Production and QA Lab.
• Responsible for identifying the issues related to the Data Service functionality in the phone report, follow up and close the Change requests (CRs).
• Expertise in performing manual & automation tests in lab environment and validate the performance of various CDMA handsets.
• Performed functional and regression testing of the application manually and also automated.
• Planned and prepared Test Strategies and was involved in end to end testing of the application.
• Involved in Wireless Lab Load and Performance testing
• Expertise in different kinds testing: Functional testing, Smoke Testing, Sanity Testing and Regression testing.
• Programming and provisioning of various different kinds of mobile devices using Device related PST Tools and HLR.
• Coordinate with developers, design team in providing suggestions for Test casecorrections, provide suggestion in creating adhoc scenarios and improve the test efficiency.
• Mentored and trained new employees on areas of the product and processes used during testing.

Environment: Quality Center, HP ALM, HLR, Toad, VB Script, Land Slide, Abacus, PST tool, DPST tool.

Confidential, Somerset NJ

Sr. Quality Analyst

Responsibilities:

• Analyzed the Business, Functional Requirements and Streamlined the Testing Activities
• Planned and prepared Test Strategies and was involved in end to end testing of the application.
• Developed Test Plans, Test Scenarios, and Detailed Test Cases based on the Use Case Documents, Business Requirements, and Functional Specifications.
• Examined application for testing, data validation, and workflow of funds.
• Performed both Manual and Automated testing.
• Analyzed and generated various workflows and designed Manual and Automated Scripts
• Used Mercury Quality Center for reporting bugs Automated testing, planning tests and writing test cases
• Analyzed the results, tracked the defects and generated reports using Quality Center.
• Investigated problems, determined the causes and documented the audit findings and irregularities and reported them to higher management.
• Involved in execution of Test Scripts using QTP.
• Manually tested the application functionality and developed Automation test scripts to perform functional and regression testing and prepared automation test scripts, Methods and functions in QTP.
• Involved in doing System testing of the entire applications along with team members
• Performed UAT in the final phase of software development process to check the functionality of the software.
• Involved in the day to day testing of the application which involved functional testing, backend testing, regression testing, integration testing, and Database testing.
• Coordinated with UAT team by providing them with test cases and test data.
• Involved in preparation of Traceability Matrix.
• Used Traceability matrix to check all test cases covered as per the business requirement.
• Involved in bug standard meetings.
• Corresponded among QA Managers, Developers and Team Members
• Interacted with the team on a regular basis and attended meetings on a daily for status updates

Environment: QTP, Quality Center, UNIX, SQL, PL/SQL, Toad, VB Script, LoadRunner.

Confidential, Norcross, GA

Sr.Quality Analyst

Responsibilities:

• Involved in creation and executing Test plans, Test cases and Test scripts based on baseline requirements of the Confidential Web Bill Pay Application.
• Analyzed business requirements and system specifications, identified and prioritized Quality Risks.
• Involved in testing the Front end of the Web Bill Pay, Bill Pay Choice and Military Banking GUI Applications and various modules Bill Pay Center, Automatic Payments, Payees and e-Bills.
• Participated in change management by identifying risks associated with the change and the impact that it will have on the timeline.
• Prioritized test execution by identifying high-risk items and new functionality.
• Developed Test Plan, Test Cases, expected results using Quality Center and testing of end-to-end scenarios.
• Used Mercury Quality center to capture requirements, create test plan and test cases.
• Involved in defect reporting and assigning the defects to development team through Quality Center.
• Coordinated with UAT users during UAT testing and logged the bugs in Quality center
• Manually tested each link within a web site to validate it is directed to the correct page
• Automated the Application using QTP
• QTP was used to automate Regression testing after each enhancement of the application
• Developed test scripts using QTP to perform functional and regression and data driven testing.
• Manually tested the application functionality and developed Automation test scripts to perform functional and regression testing and prepared automation test scripts, Methods and functions in QTP.
• Executes test scripts to validate test cases, including creating and executing complex automated test scripts.
• Performed functional, GUI, regression, system integration, user acceptance, configuration and content testing for web-based application
• Contributed in regular status meetings to state any bugs, problems and risks

Environment: QTP, Quality Center, Web Services, RUP, XML, HTML, DB2, Oracle, SharePoint, Windows 2000/XP, Visio, SQL Server

Confidential, TX

Sr. QA Analyst

Responsibilities:

• Involved with Business System Analysts, Developers to define the testing requirement documents
• Close interaction with designers and software developers to understand application functionality and navigational flow
• Involved in preparing Test plans and Test cases based on business requirement documents.
• Used Quality Center to generate reports, manage defects and track them to completion.
• Involved in writing detailed test cases and executed test cases in Quality Center
• Performed scalability, performance and load testing using Load Runner (System Analysis, Creating Virtual User Scripts, Defining User Behavior, Running Load Test Scenario, Monitoring the Performance, Analyzing Results).
• Tested performance of web application and generated automation test scripts for different scenarios.
• Developed automated test scripts using QTP to perform Functional and Regression testing.
• Analyzed the system resource graphs, network monitor graphs and error graphs to identify transaction performance, network problems and scenario results respectively.
• Executed SQL queries on SQL Server in order to view successful transactions of data on the back-end of database for validating purpose.
• Performed Functional, GUI, Regression, System Integration, User Acceptance, and content testing for web-based application.
• Tested the application across multiple operating systems and technologies.
• Conducted various management activities by analyzing and verifying test results, providing status reports

Environment: Manual Testing, Quality Center, Load Runner, QTP, C, C++, Site Scope, JAVA, SQL, PL/SQL, IBM Web Sphere, Windows XP, UNIX, Agile Methodologies.

Confidential

Quality Analyst (Web Application Development)

Responsibilities:

• Developed and maintained innovative, QA test plans based on functional requirements, use cases, user interface designs, system design documents and domain knowledge
• Created high level strategy documentation and detailed test documents.
• Test planning, documentation, coordination and execution and work with other QA engineers to coordinate testing.
• Developed test cases and test scripts using Automated Tools for Functionality, Security and Regression Testing.
• Performed both Manual and Automated testing.
• Managed Requirements and developed Test Plans, Test Scripts and Test Cases using Test Director
• Used Test Director for bug tracking, reporting and analysis.
• Conducted functionality testing during the various phases of the development of the application doing Manual Testing
• Conducted performance testing of the application using Load Runner and identified the bottlenecks with the help of Monitors and Graphs.
• Involved in testing the web based application.
• Involved in writing, and updating the Test Cases daily basis as needed in Test Director
• Involved in functional testing, integration testing and regression testing
• Performed smoke testing and Security testing.
• Conducted regular meetings with developers for reviews and walkthroughs.
• Analyzed and translated requirements and business design into Test Cases.
• Actively interacted with the development team to fix critical bugs
• Used SQL to perform Back End testing on Database.

Environment: Windows 2003, SQL Server, C++,Test Director. Load Runner, Windows 2000/NT