SUMMARY

• Eight years of experience in software Analysis, Design and Software Quality Assurance Testing (Manual / Automation) of Client Server, Mainframe and Web Applications.
• Proficient in Manual Testing and Automated Testing
• Designing and writing test strategies (plans) for various phases of testing
• Hands on experience with all phases of Software Development Life Cycle (SDLC)
• Extensive experience in White Box & Black Box Testing.
• Experience with Object Oriented Programming, UML concepts, design patterns, and web Technologies.
• Extensive experience in developing Test Plans for Unit, Functional, Integration, Regression, User Acceptance, System, GUI, Load, Stress, Performance Testing.
• Expertise in Problem solving and Bug Reports using Bug Tracking Tools.
• Extensive experience in implementing QA Methodologies, Test plans, Test cases, test scenarios and test deliverables
• Developed and executed SQL queries on Oracle database to validate test results
• Well versed with SQL Queries
• Excellent organizational and inter - communication skills.
• Having experience with AMDOCS OMS product
• Good analytical skills, presentation skills with strong communication skills
• Diligent worker, self-starter and consistent performer

TECHNICAL SKILLS

O/S: UNIX, Windows XP/NT/2000/98/95, OS/400, MS-DOS, Informix.

Language/Tools: C++, Java, Java Script, TSL, PL/SQL

Database: Oracle 8i, MS-SQL Server 7.0/2000, Sybase, DB2, MS-Access.

Web Server: IIS 4.0/5.0, NES, Apache, PWS.

Testing Tools: Win Runner 7.0/6.0, QTP 8.2/6.2/6.5, and TestDirector 8.0/7.6/7.0/6.5/6.0

Networking Tools: UNIX and NT Shell Script.

Bug Tracking System: Clarify, Test Director,PVS issue Tracker

Documentation Tools: MS Office, Adobe Tools, PageMaker

Scripting Tools: SQL * Plus, TOAD, Query Analyzer.,Queryman,SQL Connect

Formatting Languages: HTML, DHTML, and XML.

PROFESSIONAL EXPERIENCE

Confidential, Franklin, TN

Senior Quality Analyst

Responsibilities:

• Worked on multiple projects which include:
• Data Conversions: Extensively used SQL to query database and validate data between legacy systems and target system. Used SQL Server Management Studio to access and query the database.
• Analyzed the business requirements and business specifications and created Test Plan & Test Cases.
• System Integration: Analyzed and functionally tested multiple applications integration for Cisco.
• Real Time Eligibility: Worked on Real Time Eligibility requests and responses for Cisco.
• Eligibility: Worked on in house Eligibility application to determine the eligibility of various clients which includes fulfilling their requirements.
• Data Conversions for web application: Tested Functionality of the target web application using QTP scripts and doing front end testing on the converted data.
• Created Test Plans and Test cases. Validated Test Cases by analyzing test requirements for User Acceptance Testing (UAT), functional and integration testing.
• Participated in overall end-to-end testing of entire application.
• Performed Smoke testing on the production environment for all applications.
• Participated in meetings with the Developers, and Business Analysts to do the GAP analysis.
• Verified Import and Export files from eligibility system to end clients in their respective file formats which include text and HL7.
• Worked with the Development and Management teams to finalize the Test Plans & Test Procedures to execute the same.
• Documented Defects found during test in the Quality Center and communicated problems to the responsible QA or development personnel.
• Troubleshoot new releases and production issues.
• Created End - to - End Test Scenarios and Test data to validate the reports in Application point of view.
• Worked with colleagues to write Test Cases to validate client requirements.
• Defined the performance goals and objectives based on the Client requirements and inputs.
• Verified web conversions using mapping documents provided.
• Created QTP test scripts for all three testing stages such as Functional testing, Integration testing, and Regression testing.
• Recorded the application with QTP and modified the script by inserting the Check points, parameterize the input data, created the output values.
• Involved in functionality testing of web pages using different types of browsers like Firefox, IE and Chrome on different versions.
• Worked on system integration testing between various applications like Confidential t Portal, RTE, PrimeSuite and Kiosk.
• Worked on Data Conversions which helps in setting up new Take Care Clinics at Employers locations like Intel, Caesars, Disney.
• Extensively worked on backend testing by writing SQL queries for all projects.
• Generated Status Reports on daily basis from ALM (Application Lifecycle Management) and updated the project team with Test Execution progress, defects detail and timelines.
• Responsible for updating the Higher Management with weekly and monthly status reports on overall projects’ status.
• Responsible for establishing the Test Process and transition the Testing Activities and Functional Requirements to Offshore. And manage the project delivery from Client Place.
• Conducted Defect Resolution meetings with the development team to ensure defects are resolved in order to meet the project deadlines.
• Attended Daily stand up meetings to discuss any road blocks and issues.
• Involved in Business Requirements gathering, reviewing and sign off.
• Involved in developers SAD (Software Architectural Design) document review and sign off.
• Worked in TCUP (Take Care Unified Process) methodology which is a customization of RUP (Rational Unified Process) methodology.
• Maintained Documentation of all the Processes for future reference.
• Designed and Developed Master Test Plan and Iterative Test Plans.

Environment: Quality Center 11 (Application Lifecycle Management), QTP 11.0, 7 Edit, Vision App, Notepad ++, Citrix, IIS 6.0, Web logic, JAVA, XML, Internet Explorer 7.0/8.0, Windows 2003/XP/2000, SQL Server 2005/2008, MS Office 2010, Google Chrome.

Confidential, NJ

QA Analyst/Tester

Responsibilities:

• Generated test related documents including test plans, test procedures based on the functional specifications and worked with team members to formulate, refine and distribute test plans based on the business requirements.
• Conducted manual testing of the backend database Oracle during the testing life cycle.
• Lead a team of 5 QA testers who were responsible to execute manual test scripts.
• Validated data against the backend database Oracle 8i/9i using complex SQL queries.
• Involved in writing SQL queries and stored procedures to access data from Oracle 8.1.7, MS SQL Server 2000
• Documented test failures using Test Director, Clarify tools and provided bug reports to management.
• Analyzed and designed new or modified Quality Assurance (QA) procedures and standards and assisted in the development and implementation of QA metrics for assessing the quality of the delivered software.
• Responsible for testing and setting up test environment in different operating systems for user support of the system. Experience in Ghosting and partitioning hard drives.
• Represented all testing issues in a formal sign-off process prior to production release. Ensured that releases to the field are thoroughly tested and problem-free.
• Developed Test Plan and Test Specifications as per user’s Business requirements
• Wrote test plan for GUI, Functionality, Data Driven and Backend testing
• Developed and executed Test scripts and Test Cases
• Manually checked the important features of the application before going for automation testing
• Recorded test scripts and customized them for Functionality testing using QTP
• Performed security testing to see how well the system is protected against unauthorized access
• Responsible for Database integritytesting by executing SQL statements
• Regression testing was implemented at various phases of the development and test cycles
• Reported and tracked testing progress in the customized bug tracking system Test Director
• Created Standard Operating Procedures (SOP's) for new processes, as well as update of existing SOPto ensure the alignment of company SOPs with FDA Guidance Documents.
• Any gaps with the compliance have been documented and the Risk has been assessed and the RiskAnalysis document has been prepared.
• Worked closely with the development team, DBAs, Release Management and Users on various projects. Participated in product development activities with Business analysts, developers and project managers at the planning and execution Levels.

Environment: Visual Studio 6.0, SQLPlus, Oracle 8i/9i, MS SQL Server 2000, TSQL, Clarify, Data Stage 4.1, Weblogic Server, Jakarta Apache Server, Active X, IIS 5.0, Sybase, Benthic Golden s/w, Test Director 7.6 and Windows NT/98/2000/XP.

Confidential, NJ

QA TESTER

Responsibilities:

• Defined and developed test plans including the Master test plan based on the PeoplesoftFinancial functional requirement document.
• Determined the approach, scope, scheduling and time estimates for testing activities.
• Supervised the day-to-day activities of the testing team and prepared the Test matrix.
• Reviewed the defects observed and interacted with the development team to ensure that they had been removed.
• Co-ordinate all communication relative to testing.
• Worked closely with data population developers, multiple business units and a data solutions engineer to capture the testing requirements.
• Set up Testing Environment, Migration Standards.
• Reporting Daily testing Status to UAT Leads.
• Extensively worked on the testing of Data migration.
• Involved in the testing of ETL, and customization of data.
• Involved in complete backend testing on PL/SQL stored procedures
• Managed the test cases using TestDirector
• Performed Manual testing of the application before performing Automated testing
• Written SQL Queries and Procedures to perform database testing
• Performed the Backend Testing using SQL Navigator
• Extensively tested the process which used ETL to load data from flat files (excel/access)

Environment: Peoplesoft Financials 8.x( AP,AR),Windows NT, Oracle 8.x, PL/SQL, WebLogic 5.1, SQL, TestDirector 7.0, QuickTest Pro 6.0, Shell Scripts. Java, JavaScript, Microsoft Office, DB2 (Mainframes), Test Director, SQL loader, Informatica*Power Center 6.2, Informatica Power center 5.1, Power Connect.

Confidential, IL

QA Analyst/Tester

Responsibilities:

• Understand the business process & manage testing activities.
• Formulate the Test Strategy, Designing, System Plan and Validations.
• Involved in functionality testing, regression testing using, performance testing, volume testing black box testing, unit testing, defect tracking and testing for accuracy in work flow plans.
• Written System Test Plans and Test Cases for Performance Metrics, which detailed the testing scope, strategy, hi-level test requirements, validation and necessary resources.
• Developed and conducted User Acceptance Test plans (UAT) on completion of system testing before installation of the product on user environment.
• Generated Vuser scripts for ODBC, Java, Web and RTE type using Mercury Interactive Load Runner
• Several load Runner functions were used to measure the transaction times.
• Wrote Stored Procedures and triggers in PL/SQL while modifying and maintaining the CDR system
• Developed Unix Shell scripts for downloading and uploading data from various servers using FTP

Environment: Oracle 8i/9i, Java 1.2, Weblogic 7.0, JDK 1.3, J2EE 1.3, PL/SQL developer 5.0, UNIX, PVCS tracker, Test Director, Winrunner

Confidential, Springfield, MO

QA Analyst/Tester

Responsibilities:

• Written detailed test plans and tested custom and functional enhancements on the back/end and front/end for client specific changes to program, modules or processes.
• Managed, Documented and Controlled all the test cases, test scripts and test results using Mercury TestDirector.
• Performed initial Manual Testing of the application after creating test scenarios.
• Working with other development team members to better understand system functionality in order to improve testing quality.
• Prepared the TCL scripts for regression testing in Winrunner.
• Involved in creating automated scripts to perform Cross-Browser and Cross-Platform testing.
• Creating and maintaining a test library of generic User-defined functions.
• Used bitmap checkpoints such as check window, win check bitmap, text checkpoints such as click on text, find text and database checkpoints such as db check, db execute query.
• Defined handler functions to handle Pop-up, TSL and Web exceptions.
• Performed Load testing using LoadRunner in the distributed environment and verified the response time of the transactions under different load conditions.
• Created multiple action files in the VuGen component.
• Parameterized the action for running multiple iterations of the script using unique set of data.
• Inserted verification checkpoint for the validation of the functionality under stress conditions.
• Created controller scenarios that would emulate different user groups.
• The Edit Schedule feature of theLoadrunner controller was used to ensure thesynchronization of the running time and intervals for the simulated Vusers.

Environment: J2EE, JSP, Apache Web Server, WebSphere Application Server, Oracle 7.0, IBM Visual Age for Java, Winrunner 7.0, LoadRunner6.0

Confidential, Wilmington, DE

QA Analyst/Tester

Responsibilities:

• Defined and developed test plans including the Master test plan based on the functional requirement document.
• Determined the approach, scope, scheduling and time estimates for testing activities.
• Supervised the day-to-day activities of the testing team and prepared the Test matrix.
• Reviewed the defects observed and interacted with the development team to ensure that they had been removed.
• Co-ordinate all communication relative to testing.
• Worked closely with data population developers, multiple business units and a data solutions engineer to capture the testing requirements.
• Set up† Testing Environment, Migration Standards.
• Reporting Daily testing Status to UAT Leads.
• Extensively worked on the testing of† Data migration.
• Involved in the testing of ETL, and customization of data.
• Extensively† tested the process which used ETL to load data from flat files (excel/access) .

Environment: Windows NT, Oracle, Java, JavaScript, Manual Testing, Microsoft Office, DB2 (Mainframes), Power Builder, Test Director, Trillium, SQL loader,SAS, Focus, COGNOS Report

Confidential, Rhode Island

Responsibilities:

• As a Manual/Automation Tester, was responsible for the creation and execution of manual/automated test scripts using WinRunner.
• Responsible for setting up the standards and procedures for the preparation of test plans, test cases and their smooth execution throughout the company.
• Verification/Check points have been implemented by using WinRunner such as Window/object GUI checkpoints, Bitmap checkpoints, Text checkpoints, which requires TSL.
• Performed functionality and regression testing on the new builds using QTP
• Performed Data Driven Tests and Action Based Recording using QTP.
• Developed various test plans and test cases for different versions and applications using Test Director.
• TSL has been implemented to enhance scriptsflow control, parameterization, data driven test, user defined functions
• Conducted a wide range of quality tests to ensure that software meets specified standards and end-user requirements.
• Worked with developers to communicate regarding issues in the application.
• Performed all phases of end-to-end testing which includes User Acceptance testing, Functionality testing, Regression Testing, GUI testing, boundary testing, negative testing, system testing and Smoke testing of the Application, its interfaces and Client-Server Utilities.
• Responsible to recommend and implement changes to enhance the effectiveness of QA strategies.

Environment: DB2, UNIX, ClearCase, Test Director 8.0,Java, J2EE, EJB, JSP, JMS, JDBC, HTML, and JavaScript