OBJECTIVE

• A result oriented individual with 7 years of experience in Information Technology spanning seven projects with an emphasis on Software Quality Assurance.

SUMMARY

• Extensive knowledge of various phases of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) and models such as Waterfall, Agile, RUP, UML and others
• Expertise in Manual and Automated Testing in a Web - based, Client/Server, and Mainframe applications in Multi-Tier environments
• Excellent skill in analyzing Business Requirement Documents, Use cases, and System or Functional Requirement Documents to prepare Test Plan and Test cases
• Hands-on experience on different versions of Quality Center, JIRA, Quick Test Pro, Instruments and Rational Team Test
• Excel in various types of Software Testing techniques such as Integrated Testing, System Testing, Sanity Testing, Smoke Testing, Black Box Testing, Positive Testing, Negative Testing, Performance Testing, Stress Testing, Load Testing, Volume Testing, Data Driven Testing, Back-End Testing, Regression Testing, and UAT Testing
• Expertise in test management, bug tracking, and reporting tools such as HP Quality Center, Rational Clear Quest, and Test Director and JIRA
• Expertise in querying and testing using RDBMS tools such as Oracle, MS SQL server, PL/SQL, DB2, TOAD, and MS Access for data integrity
• Proficiency in writing and executing SQL queries to define, manipulate, query, and control data on the databases running on windows or UNIX platforms
• Thorough understanding of Software Development with various programming languages such as, C, C++, HTML, XML, and others
• Extensive working experience in Mobile Web and Native apps and device testing running on IOS and Android platforms
• Well versed in the Internet technologies and Object Oriented Programs
• Knowledge of wide range of projects including CMM Level 2 Certified projects by following industry standards and Agile methodologies for Web based, Client/Server, Legacy Mainframe, and CRM Siebel applications on Windows, LINUX, UNIX, and other environments
• Expert working experience in Mainframe applications including technical support, installation and maintenance, various QA testing and Legacy Mainframe environments
• Experience in preparing Requirement Traceability Matrix (RTM), designing and executing test cases, developing test scripts, logging defects and creating test summary reports
• Knowledge in the data analysis, design and development, implementation, and testing of data warehousing using data extraction, transformation and loading
• Expert skill in Coordination with Team including Project Managers, QA Managers, Developers, Business Analysts, System Analysts, Associate QA members and others
• Strong knowledge in Retail, Telecom &Networking, Satellite TV and Healthcare domains
• Extensive working experience in External Web, Internal App such as Point of Sale and Store Employee App in Retail
• Knowledge in mentoring, assisting, and planning work for both On-Site and Off-Shore associate QA members
• A team player, quick learner, detail oriented individual with ability to work under pressure and minimum supervision

TECHNICAL SKILLS

Testing Tool: Quick Test Pro, Rational Team Test, LoadRunner, Perfecto Mobile, Selenium, Instruments

Test Management & Reporting Tool: Quality Center, Test Director, Rational Clear Quest, JIRA

Operating System: Windows, UNIX, LINUX

Database: Oracle, MS SQL Server, MS Access, DB2

Testing Language: TSL, SQA Basic, VB Scripting

Programming Language: C, C++, SQL, Java/J2EE

Web Technology: JSP, ASP, XML, HTML

PROFESSIONAL EXPERIENCE

Confidential, PA

Mobile QA Lead (Desktop/Mobile Web App-Front End)

Responsibilities:

• Analyzed requirement, written Test Plans and Test Cases based on the requirement for all the big and brand sites
• Collected and analyzed available documents such as BRDs, SRDs, and RFCs to cover all the possible testing scenario
• Involved in setting up the test environments making Test cases, Test data, and URLs handy
• Extensively performed Smoke, Functional, System, Performance, Security, Compatibility, Interface, Regression and End-to-end testing of the apps in Agile Environment
• Written Test cases in Quality Center and logged the defect in it
• Raised the tickets for any off script issues in JIRA and tracked the status of it and prepared and updated the Defect Spreadsheet in weekly basis and submitted to the QA Manager
• Tested different features and functionalities of KitKat Site from entering a code to Win/Lose page in both TEST and PROD
• Performed code capture in log using Splunk for KitKat, analyzed the log and verified the findings
• Extensively tested different features and functionalities of other external web apps from Home Page to Recipe detail page and adding Recipes to the Cart to check-out and order confirmation.
• Used iPhone, iPad and desktop for end to end testing of functionalities of Web applications
• Tested several brand sites while splitting out from hersheys.com in all Environments such as DEV, TEST, and PROD
• Continuously streamlined and improved the testing life cycle to ensure that test planning, execution, and reporting are effective, agile, and coordinated
• Documented changes and implemented procedures for those changes as discussed in Change Request meetings
• Provided estimates and followed through on all the assigned estimated tasks and updated in the Scrum meetings
• Worked closely with developers on bug fixes, defect verifications and defect status updates in Test Driven Development Environment during entire Project
• Mentored, provided KT sessions and assisted associate QA team members
• Participated in walkthroughs, enhancement meetings, weekly status review meetings, releases and iteration planningrepresenting the QA team

Environment: Quality Center, JIRA, iOS, Windows XP, Splunk, Visual Studio, HTML, Bamboo, MS SQL Server, Akamai, .NET, Agile

Confidential, Mooresville, NC

Sr. QA Tester (Mobile App)

Responsibilities:

• Prepared Test Plans and written Test Cases based on the business requirement
• Participated in business review and got sign off for the written Test Scenarios and Test Cases
• Actively involved in setting up the test environments such as SIT3, DTQ8 and Pre-pod
• Extensively performed Smoke, Functional, System, Performance, Security, Compatibility, Interface, Regression and End-to-end testing of the both Web and Native apps and also carried out backend validation against DB2 through GLS Mainframe
• Tested different features of SEMA app such as Scanning bar codes, Inventory lookup, Request stock, Labels queue, Area Lookup, Weekly Sales status, myLowe’s Lookup, Competitor List, Purchase Orders, and Wayfinding using iPhone 4 with IOS 5.1 and 6.1
• Tested each and every functionality of mPOS such as scanning bar codes, adding items to the cart, Cancelling or saving cart, deleting items, modifying quantity, using credit/debit card transactions, authorizing it, emailing or printing receipts, applying coupons and discounts using ipod.
• Used iPhone, iPad, and Samsung galaxy phones for end to end testing of functionalities starting with selecting a store to saving items in cart and eventually confirming orders in Consumer and Mobile web
• Used Eclipse, iPhone Configuration Utility, and Chrome console for capturing log-cats for the devices
• Worked on Memory leak testing using instruments tool for each regression cycle
• Implemented automation for memory leak testing using Xcode Instruments and See test tool
• Exposed to performance and load testing to measure the functional behavior of the app using Load Runner and JMeter
• Performed web service API calls using REST Client and validated front end UI
• Documented changes and implemented procedures for those changes as discussed in Change Request meetings
• Provided estimates and follow through on all the assigned estimated tasks.
• Coordinated with developers on bug fixes, defect verifications and defect status updates on a regular basis.
• Participated in walkthroughs, enhancement meetings, weekly status review meetings.

Environment: Quality Center, iOS (iPhone, iPad, iPod), Android, Unix, XCode, Instruments, Advance Rest Client, DB2, Agile

Confidential, Chelmsford, MA

Sr. QA Tester (Mobile Device Tester)

Responsibilities:

• Prepared Test Plans, developed and written Test Cases based on the business requirement document
• Collected and analyzed the BRDs, SRDs, Use Cases and RFCs to cover all the test scenarios efficiently
• Worked with the business team for business review and got sign off for the written Test Scenarios and Test Cases
• Documented changes and implemented procedures for these changes as discussed in Change Request meetings.
• Downloaded the new build into the mobile devices using adb commands through Windows command prompt.
• Extensively used Quality Center11.0 as a test management tool and Rational Clear Quest V7.1.2 for defect tracking
• Extensively tested Sanity, Functional, Regression and End-to-end testing for different modules of BeOn application in UI such as home, groups, contacts, events, and profiles on the UEs.
• Created Talk Groups, assigned devices with new user IDs, and tested UAS, Talk groups, Profiles, Personalities, and Voice end users of the BeOn application on Radio as well as the mobile devices such as HTC1, Samsung Galaxy S, S II, and S III.
• Tested Emergency, Priority, and normal calls made between users and analyzed the packet transmission using Wireshark
• Captured Android logcats when application crashed using Command Prompt
• Generated test summary reports, got sign off, and uploaded valid documents in the share point platform
• Verified new builds and coordinated with developers on bug fixes and defect status updates on a regular basis.
• Maintained Test Matrix and created Requirement Traceability Matrix in QC.

Environment: Quality Center11.0, Rational Clear Quest V7.1.2, Android, Ruby, Selenium, Unix, Solaris, Windows Command Prompt, Wireshark, SQLite, NeoLoad, Agile

Confidential, Englewood, CO

Web Services Tester

Responsibilities:

• Coordinated with the business team for the document review and got sign off for the written Test Scenarios and Test Cases.
• Extensively tested Smoke, Functional, Regression and End-to-end testing for the Application
• Reported the daily status of test cases executed/failed.
• Performed web services testing using Test Harness to create a new customer account in Confidential modification in the account for existing customers using soapUI.
• Created Business Value Assessments (BVA) reports by interviewing all the divisions for whom Portal system is implemented
• Executed the test cases, determined repair priorities, performed regression testing, interacted with the developers to resolve the issues and updated status of the test cases in HP Quality Center.
• Used SQL queries extensively in SQL server and CSG Commands in CSG Mainframe to ensure that data are getting populated in to the right table in a particular database.
• Maintained Test Matrix and Requirement Traceability Matrix.
• Actively participated in the walkthroughs and enhancement meetings, and weekly status review meetings.

Environment: Quality Center, Android, IOS, Test Harness, soapUI, Windows XP, Oracle 10g, Agile.

Confidential, Atlanta GA

Manual QA Tester

Responsibilities:

• Participated in setting up test environment and creating test data.
• Documented changes and implemented procedures for these changes as discussed in Change Request meetings.
• Collected and managed requirements to develop efficient Point of Sale System.
• At the end of testing phase, review all the existing defects and testing status with Business Owner
• Once the testing phase began for this application, acted as a UAT tester, tested the application successfully and provided a Sign-Off
• Reviewed business requirements with clients and created Business Requirement Document and Functional Requirement Document
• Tested various modules of POS system.
• Created and executed SQL statement to perform Backend Testing manually to ensure data consistency on the Front-end.
• Conducted GUI testing to ensure the user friendly interface for the end users.
• Detected and tracked the bugs with the help of Quality Center and reported them to the developers to fix it.
• Participated in UAT along with the QA lead and Project Manager.
• Participated in various meetings to discuss Enhancement and Modification Requests.
• Facilitated meetings with the business and the development team to discuss all major issues faced by the testing team.

Environment: Manual Testing, soapUI, i-Pad, Quality Center 9.2, Oracle 9i, UNIX, Agile

Confidential, Chicago, IL

QA Tester

Responsibilities:

• Formulating detailed Test Plan, Test Cases after analyzing business rationale and software requirement artifacts.
• Educated and coached management, project leads, team lead, functional experts, and automation engineers on the best practices for automation.
• Participated in QA project planning & strategy process.
• Responsible for setting up testing environment.
• Reviewed Business Requirement, System Architecture Documents and Used Case Diagrams to write a detailed Performance Test Plan.
• Presided over the Performance Test Plan walkthrough to discuss the approach and confirm with stakeholders that all requirements were covered by the testing effort
• Performed the Back-End integration testing to ensure data consistency on front-end by writing and executing SQL queries on the Oracle database.

Environment: Java, Websphere, SQL Server 2005, Oracle 8i, Quick Test Pro, Quality Center, Windows XP

Confidential, Aurora CO

QA Analyst

Responsibilities:

• Knowledge of Agile development methodologies to speed up the development or execution process.
• Extensively used SOAPUI-XPATH for web services testing which communicate with federal agencies to verify the EAN number of the employer.
• Developed and executed SQL queries to perform Back-End testing and Data Integrity testing to make sure data from front end is getting stored into the correct field in the database.
• Extensively used UNIX to check the log files when the application threw an error and for debugging the issue.
• Wrote automated test scripts using VB Scripting in QTP and involved in executing the Test scripts in each cycle of testing.
• Used Quality Center for logging defects found during execution.
• Worked in fast moving agile environment with daily meetings and reviews of the testing efforts.

Environment: Oracle, Windows XP, UNIX, SOAPUI, Quality Center, QTP, Agile Environment