SUMMARY

• An excellent IT professional with more than six years of experience in Information Technology field with emphasis of Software Analysis and Mobile Testing.
• Complete understanding of Software Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC) on both Manual and Automated.
• Expertise in developing both Business Requirement (BRD) & Functional Requirement Document (FRD) as Business Analyst for various projects.
• Expertise in writing, executing and maintaining Test Plans, Test Procedure, Test Cases & Test Scripts for releases, Test Cycles and the phases of Software Developing Life Cycle (SDLC) as per business requirements.
• Experienced in using automation Testing tools like UFT/ QTP, and ALM/Quality Center.
• Experienced in testing mobile applications on iOS, and Android.
• Experienced in working with various mobile devices such as Android, iPhone, tablets to perform browser compatibility and configuration testing.
• Experience with Mobile application testing - iPhone, Android and feature phones using Simulator "Device anywhere".
• Experienced in Functional Testing, GUI, and Regression, Smoke, System, Integration, Sanity, Black Box, User Acceptance Testing, End to End testing with Windows & Web based & Mobile applications.
• Experienced in ETL testing, Data warehousing concepts, Mapping documents, OLAP, OLTP, database schemas, data marts, etc.
• Hands on experience in SQL Server new features in test environment.
• Expert in writing SQL queries using Case Logic, Intersect, Minus, Queries & Sub Queries, Views, and Union in Oracle.
• Participated in design Walkthroughs and Inspection meetings to review Test scripts and results.
• Good team player with the ability to lead, manage and work independently in a time sensitive environment with excellent communication, presentation, and interpersonal skills.

TECHNICAL SKILLS

Methodologies: Agile, Waterfall, Scrum, SDLC

Operating Systems: MS DOS, Windows, Unix, Mac OS

Mob. Operating Systems: IOS 7.0, Android KitKat, Android Lollipop.

Databases: SQL Server, MS Access, My SQL, Toad, SharePoint, Oracle

Web Technologies: HTML, XML, JavaScript, VBScript, Selenium

Web Browsers: Internet Explorer, Netscape Navigator, Mozilla Firefox

Languages: C++, C #,VB, Java, VB Script, PL/SQL, SQL

Testing Tools: HP QC, Quick Test Pro (QTP), Selenium

Defect Tracking Tools: HP QC, Jira, Rally, Remedy, Bugzilla, Clear quest

Other Tools: MS Office, Mac Office 2011, MS Visio, Android Studio, Visual Studio, SQL Business Intelligence Development & Management etc

PROFESSIONAL EXPERIENCE

Confidential - Bothell, WA

QA/Mobile Tester

Responsibilities:

• Worked in mainframe environment and used SQL to query various reporting databases.
• Involved in validating SOAP XML specifications as per the standards.
• Functionally validated Web services delivered in SOAP XML format as provided in specification document.
• Experienced in Agile Development process for diverse requirements.
• Used QC for logging Defects and tracking.
• Detected, reported and tracked defects using ALM/Quality Center.
• Tested the UI of the end product on mobile, PC, Android and Apple platforms to ensure that language translation and currency conversions were displaying as required.
• Executed automated test cases in ALM/Quality Center and reported defects.
• Worked in an agile team to test the functionality of the Web based customer facing site.
• Used ALM/Quality Center to store Test Plans, Test Cases, Test Scripts and for bug tracking.
• Conducted the defect report in ALM/Quality Center.
• Identified software problems, wrote easy-to -follow bug reports, logged them into bug tracking tool ALM/Quality Center.

Environment: ALM/Quality Center, UFT/ QTP/UFT, Manual Testing, Selenium, Mainframe, Web Services, SOAP UI, XML, UAT, iOS, API, Emulator like Device Anywhere, MS SQL Server, MS SQL, MS project, MS Office etc.

Confidential - Atlanta, GA

Jr. QA Tester

Responsibilities:

• Worked with team to prepare daily status report and reported back to team lead.
• Created FRD (Functional Required Document) & use case with MS Visio.
• Wrote Test Plan and Test Cases using MS Excel according to business requirements.
• Imported test cases from MS Excel, MS Word to ALM/Quality Center vice versa
• Participated in weekly meeting with the management team and walkthroughs.
• Creating and enhancing numerous test scripts to handle changes in the objects, in the tested application and in the test environment.
• Customizing Object repository under the Screen Names to which the objects are associated with.
• Working in regression automation QTP/UFT scripts, fixing regression failed cases. Carried out Testing of Webs services or SOA Testing using SOAP UI.
• Performed backend testing to validate the data using SQL queries.
• Manually wrote SQL queries to check the integrity of data.
• ALM/Quality Center was used to create the test plan, store test cases and run the test sets.
• Generated the test execution report in HP ALM/ Quality Center to be reviewed by the QA Manager and development team.
• Prepared summery report and send it to team lead.
• Worked with team to writing test plans, documenting bugs, and communicating with Business Analyst and Development team.
• Executed Test cases, documented the results and logged defect in MS Excel.

Environment: ALM/Quality Center, UFT/QTP, Service Oriented Architecture (SOA), Oracle, Microsoft Visio, Rapid SQL, PL/SQL, SDLC, SOAP UI, API, XML, etc.

Confidential - Atlanta, GA

Business & Operational Analyst

Responsibilities:

• Expertise and proficiency in preparing BRD Business Required Documents & Involved in requirements gathering as a Business analyst.
• Ability to produce high quality requirement specifications to support functional design development.
• Writes detailed functional test plans to ensure system changes work properly, existing processes remain unaffected, and the needs of the users are met.
• Creates scripts for training all internal users, support personnel, and external customers on system changes and new procedures.
• Handling registrations, transportation & plan routes with meal reservations, sightseeing and entertainment.
• Resolve guest complaints & develops long-term relationships with regular customers, which often turns into repeat business.
• Negotiate contracts with venders for tour packages with consistently recognized by management as leading Tour Manager on staff.
• Fulfills Corporate Travel Customers travel related request in airline ticketing arrangements, hotel, accommodations and car rentals to result in maximized savings for the client and profitability.
• Developed test plans and test cases for testing the various retail applications.
• Involved in Database testing & reports to lead.
• Validating the data files from source to target to make sure correct data has been captured.

Confidential- ATLANTA, GA

Administrator & Teacher

Responsibilities:

• Over five years’ experience teaching Mathematics to students of different backgrounds.
• Highly skilled in planning effective classroom instructions.
• Hands on experience in teaching mathematical concepts to students.
• In depth knowledge of basic and advanced mathematics with a specialization in algebra.
• Demonstrated ability to plan a program of study that meets the individual student’s interest & ability.
• Able to maintain a disciplined and controlled environment in class room.
• Proficient in preparing effective and appropriate lesson plans.

Confidential

Database Administrator

Responsibilities:

• Manages all administrative processes within the office, as well as providing general secretarial support to enable the effective & smooth environment.
• Create ways to store, organize, and present data.
• Work with businesses and managers to identify user needs.
• Perform complex technical, analytical and professional services involving program/member services, evaluation, database-driven Web sites, office operations.
• Administrate a variety of database systems including Microsoft SQL Server.
• Set up new computer databases & integrate old systems data with new system.
• Test and coordinate modifications.
• Assume the technical lead for SQL Server and online database projects.
• Create & audit, modify, and amend data in systems using SQL commands, hand-editing, and bulk import.
• Troubleshoot and correct issues as they arise.
• Ensure system is running smoothly.
• Add new users to the system as needed.
• Plan and coordinate security measures alongside network administrators.
• Enhance or build database designs.
• Plan & coordinate administrative procedures & systems in devise ways to streamline processes.
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations.
• Manage schedules and deadlines.
• Monitor inventory of office supplies and the purchasing of new material with attention to budg-etary constraints.
• Monitor costs and expenses to assist in budget preparation.
• Ensure operations adhere to policies and regulations.
• Keep abreast with all organizational changes & business developments.