SUMMARY

• Software professional with over 9 years of experience in business processes and analysis. Leading multiple Projects, developing Test strategies, Metrics and Measurements, Manual Testing and Automated Testing of Client/Server and Web based applications, functional, systems Integration and User Acceptance Testing, with effective communication and organizational skills.
• Develop, maintain and build relationships with business analysts, functional teams, development teams, clients.
• Proficient in all forms of testing including System, Regression, Smoke, Stress, Functional, Integration, Performance and User Acceptance Testing (UAT).
• Overseeing number of projects concurrently.
• Knowledge of Software Development Life Cycle (Waterfall & Agile) and a thorough understanding of its phases like Identification of functional requirements, Analysis/Design, Development and Testing, administration of test projects and defect tracking to ensure successful application delivery on time and within budget.
• Used MS Office extensively (Word, Excel, Visio, Power Point, Outlook, Project) for calculations, graphs, analysis, presentation and documentation throughout the project
• Experience in developing test documents such as test plans, test procedures, and test cases.
• Actively involved in various phases of testing life cycles such as Unit, functional, regression, integration, system testing, Load Testing and Volume testing and User Acceptance Testing .
• Strong experience in developing Test Plans, Test Cases and Test Scripts to ensure proper business compliance.
• Experienced in SQA (Software Quality Assurance) including Manual and Automated testing with tools such as Selenium RC/WebDriver/IDE, HP Quick Test Professional and Junit/TestNG, Quality center
• Good experience in Selenium Test Environment setup expert using the entire open source tools.
• Excellent knowledge in writing unique XPath using firebug and fire path to identify web elements.
• Experienced using Web - debugging tool like Fire Path, Fire Bug for finding Element Locators
• Strong database skills that include build/maintain tables and indexes; build/maintain SQL scripts, PS/SQL.
• Experience in both Manual and Automation Testing using Tools like QC
• Exposure on Win XP/NT/2000/Vista/Win7, UNIX, Shell Scripting.
• Responsible for mentoring resources and knowledge transfer to junior analysts, developers and testers.
• Expertise in client/server testing, Web based testing and functional testing and ability to learn quickly and to correctly apply new tools and technology.
• Ability to work individually as well as in a team with excellent problem-solving and trouble-shooting capabilities.

TECHNICAL SKILLS

Languages /Tools: Java, J2EE, SQL, PL/SQL, TOAD

Databases: Oracle 9i, MS-Access

Tools: MS Project, MS Word, Excel, PowerPointWeb Technologies HTML, JavaScript, XML, XSLT, CSS

Testing Tools: Win Runner 7.x, QTP,nium

Scripting Tools: VB Script, Java Script, TSLBug Tracking System HP Quality Center 9.0, Zephyr, PVCSTracker, Test Directctor

Operating Systems: Windows-XP/2003/NT/2000, UNIX.

PROFESSIONAL EXPERIENCE

Confidential, PA

QA Analyst

Responsibilities:

• Perform onsite consultations of workflow and design of clinical templates
• Assist physicians and staff in system configuration to meet their specific requirements to meet CPT/HCPCS coding reimbursement compliance and appropriate ICD-9 code linking in The Medical Manager System.
• Assist in system configuration for reimbursement compliance CPT/HCPCS coding, ICD-9 linking specific to users' needs. Created workflow patterns and specific reports to manage data and setup of EDI SYSTEM.
• Participated and involved in the peer reviews and walkthroughs on the Test Case, and Preliminary test approach, which contains high-level test conditions for verifying the software solution
• Created Initial test plan and developed test cases and test scripts Manually and partially in Mercury Test management Quality center
• Used Selenium (data-driven, XPath locator) and Web Driver to test the web application.
• Created Selenium tests for advertising regression testing and production monitoring purposes
• Developed Automation Frame Work for AUTOMATED TESTING purpose
• Created Function Libraries to maximize the Script readability and usability
• Performed FUNCTIONALITY TESTING, Regression testing, Smoke Testing.
• Reported Bugs in Quality Center
• Gathering test data for testing positive and negative scenarios.
• Used SQL extensively to validate the data in Oracle Database.
• Used Test Director /Quality Center to store all testing results, metrics, created Test Cases, and Reporting.
• Used Quality Center for Reporting defects
• Written User Acceptance Test plans, and performed UA Testing at client place.

Environment: .NET, Oracle, Mercury Quality Center, Quick Test Pro.

Confidential, Oaks, PA

Business /Quality Analyst

Responsibilities:

• Worked and actively participated in the development of detailed business requirements, Interviewed Clients and defined the Functional and non-Functional requirements.
• Identified and Created Business Process flows.
• Evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: (Functional requirements {Business Requirements Document}, Use Cases, GUI, Screen and Interface designs)
• Utilize personal experience in using enterprise-wide requirements definition and management systems and methodologies required.
• Status call with different organizations.
• Developed test cases for functionality, system and integration testing and tested the application manually and using HP Quality Center
• Provided status reports to upper management on a regular basis.
• Conducted peer reviews for assigned task. Developed automation scripts in Quick Test Professional (QTP) to automate smoke and regression testing.
• Working closely with IT and business teams to plan testing approach, cycles and strategies
• Measuring and monitoring progress during each test cycle to ensure that the application is tested, validated, and that it meets or exceeds expectations.
• Requirement Analysis and creation of Requirement Traceability Matrix, Testing Framework.
• Developed test scripts and Wrote SQL queries to validate the data in Back End Functionality using TOAD.
• Analyzed Transaction Profile diagrams to identify the business process that needs load testing. Parameterized test scripts to send realistic data to the server and avoid data caching.
• Identified, analyzed, and documented defects (TestDirector), questionable functions, errors, and inconsistencies in firmware and application functions, outputs, online screens, and content.
• Reviewed logs and reports to identify program processing errors and possible improvement

Environment: Windows, Microsoft Office Suite, Microsoft Visio, Excel, QTP 8.2, Quality Center, SQL, PL/SQL, VBScript/JavaScript

Confidential, NY

Quality Analyst

Responsibilities:

• Worked and actively participate in the development of written, detailed business requirements, Interviewed Clients and defined the Functional and non-Functional requirements.
• Identified and Created Business Process flows.
• Facilitated JAD sessions with the Business Users to capture Business requirements.
• Conducted one to one meeting with SMEs and Client.
• Used MS Office extensively (Word, Excel, Visio, Power Point, Outlook, Project) for calculations, graphs, analysis, presentation and documentation throughout the project.
• Performed manual testing for On-line and batch scripts.
• Assisted in investigating & choosing testing tools to automate the testing process.
• Developing scripts using Win Runner, Load Runner for automation of testing.
• Documented QA process standards and procedures including master test plan using MS Word, MS EXCEL.
• Oracle and SQL Server with SQL, PL/SQL, TOAD were used in this application.
• Provided training and assistance to junior QA team members, as well as staff for whom QA was not a primary job function.
• Responsible for writing scripts using VBScript/JavaScript and loading all scripts into QC.
• Conducted Unit, Integration, functionality and performance testing using WinRunner.
• Tested large and complex integration of components and systems across multiple platforms.
• Identified defects, opened ticket using Vantive bug-reporting tool and sent to development team for debugging.
• Testing the application manually before automating the desired test cases
• Undergone the Black box Testing for functional flow of the applications
• Created testing documentation.

Environment: Windows, Microsoft Office Suite, Microsoft Visio, Excel, QTP, TSL Scripts,, Oracle 8i, SQL Server, SQL, PL/SQL PL/SQL, Win NT/2000. VB6.0, SQL Sever7.0, C, JavaScript/VBScript

Confidential

Business / Quality Analyst Lead

Responsibilities:

• Gathered Business Requirements, interacted with the Users, Designers, Developers, Project Manager, and SMEs to get a better understanding of the Business Processes, and analyzed and optimized the process.
• Created theuser requirement specificationsand helped convert them tofunctional requirements, and assisted the developers withsystem requirement specifications.
• Responsible for ensuring data integrity and coordinating efforts with testing and implementation Responsible for the development and execution of test plans.
• Facilitated JAD sessions with the Business Users to capture Business requirements.
• Conducted one to one meeting with SME’s and Client.
• Planning and reviewing the Test cases for Functionality, Security, Performance, Database and User Acceptance testing.
• Performed ad hoc, functional, GUI testing, user acceptance testing, regression and system tests during different stages of the application development.
• Performed system testing, load testing, performance testing, smoke test, s and regression tests.
• Reviewing detailed System Requirements to define testing scope for various levels of testing.
• Developed Test Objectives and Test Plans.
• Performed extensive SQL Queries to compare the database and periodic reports
• Created manual and automated Test Cases and Test Scripts.
• Used Quality Center extensively to manage the Testing Process.
• Performance and Stress testing
• Documenting the Defects and Errors in the Application and suitable actions taken by consulting Developers and System Engineers.
• Responsible for the testing of the application at all stages of the testing process right from Documentation review, planning, execution, defect management, managing post launch Defects, UAT.

Environment: Microsoft Office Suite, Microsoft Visio, Excel SQL, PL/SQL, Test Director, QTP, Toad, WinRunner, .Net and Java, Windows 2000, UNIX Client/Server, VB Script, JavaScript

Confidential

Quality Analyst

Responsibilities:

• Performed GUI testing, integration testing, regression testing, Ad -hoc testing, negative testing on multiple projects.
• Created appropriate test cases, test scenarios, logged defects in Test Director.
• Worked with the developers and Business group involved in production testing, was engaged in full cycle of testing from start to end.
• Used Toad to run the queries for the oracle database.
• Communicated timely project status to appropriate levels of management.
• Mapped Test Cases to Requirements.
• Developed and communicate project/task estimates and project plans.

Environment: MS - Excel, Test Director, Toad, Win Runner, .Net and Java, Windows 2000, UNIX Client/Server