SUMMARY

• Highly self - motivated, goal oriented professional committed to pursue a position as senior technologist.
• Offer over 18 years of diversified experience in Information Technology. Initiates and provides leadership, strategic/tactical direction and planning in the development of an IT environment which meets current and anticipated business requirements and objectives.
• Strong Quality Control Management, Project Management skills and Risk management capabilities.
• Strong Administrative skills including Resource Management, Forecasting, and Budgeting
• Expert in leading large complex and multiple projects that are significant in scope in timely manner.
• Proven leadership in team building, vendor management, environment management and capacity planning
• Experienced in developing QA Testing standards, process and procedures
• Experienced in various Software Development Methodologies including Water fall and Agile/Scrum
• Strong 15 years of working knowledge of SDLC and DMAIC process
• Expertise in gathering Business Requirement Documents and (SOW) Statement of Work.
• Polished leadership skills, with ability to motivate team to increase productivity.
• Proficient in Quality Center and (ALM) Application Life Managment
• Proficient in Microsoft Office suite, Visio and PowerPoint presentations
• Strong in building partnership with Technology team and multiple business partners
• Experienced in Onboarding and Offboarding process with different vendors

TECHNICAL SKILLS

Project Planning: VIPER, Clarity, Fieldglass, Nexus, Maximo, PDWare

Testing Tools: Quality Center, Quick Test Professional (QTP), Application Lifecycle Management QC, Performance Center, TestDirector, Quintus

Enterprise: WebSphere, SAP, PeopleSoft, Enterprise Manager, Metastorm BPM

Languages: Java, C, C#, C++, HTML, XML, T-SQL, PL/SQL, Visual Basic 6.0, VB Script, ASP.Net, UML

Databases: Oracle (8.5, 9i & 11i), SQL Server 2008, DB2, MS Access, DbVisulizer

Browsers: Internet Explorer, Chrome, Firefox, Safari

Operating System: Windows, UNIX, AS400 (iSeries)

Office: Microsoft Office, Words, Excel, Power Point, lotus Notes, Outlook

PROFESSIONAL EXPERIENCE

Confidential

QA Manager - Systems /Software QC

Responsibilities:

• Directly supported Senior Executive Management on several key strategic initiatives
• Performed Strategic Planning efforts, including analyzing the hardware and software need for the department individuals.
• Worked with Management on continuous improvement initiatives
• Managed development of impact and risk assessments
• Managed onshore and offshore team to perform Smoke, Functional, Regression and Risk based Testing.
• Managed testing for web-based/client server for over 250 mortgage applications
• Recruited as a consultant and retained full-time to manage engagements and project relationships with Tier-1 banking and financial services clients, including Millennium Partners, Credit Suisse and Barclays Capital.
• Managed several engagements with Credit Suisse, including leading an onshore/offshore team performing User Acceptance Testing (UAT) from a new Asset Control security master.
• Worked closely with business owners as well as subject matter experts to lead the complex projects
• Sustained the resources over-allocation and forecasted budget within +/- 3% variance.
• Participated in the process of Reducing overall operating costs and head counts, achieved organization.
• Administered user profiles (authority, authorization, access) utilizing Entitlement/Security application
• Setup, assessed and reviewed Performance Plans, Goals and Competencies for Associates
• Gathered and reviewed Business requirements, Use cases, Technical and Functional specifications
• Facilitated sign-off on all deliverables including Business Requirements Test Plan, Test Scripts, Release implementations
• Participated in the design phase to ensure requirements are clearly understood
• Assisted user acceptance testing and project implementation andenforcement of project deadlines and schedules
• Ensured production issues are identified, tracked, reported on and resolved in a timely manner
• Performed analysis on various applications and testing scheduled upgrades
• Recommended testing approach for projects based on size, scope, complexity and business impact
• Provided consistent testing matrix processes including defect trend reporting and test execution status to senior management to provide an analytical approach to software release risk analysis and decision making
• Created and maintained project plans by effectively using MS Project, Words, Excel, and Share Point
• Allocated resources for all current and future project initiatives in PDWare, Clarity, Viper and SharePoint
• Reviewed progress of all current and pipeline initiativeswith program management team
• Provided decisions on Go/No-Go for multiple full life cycle service delivery implementations
• Participated and influenced on codes push and provide approval on releases
• Involved in selection of manual and automation scripts for new functionality changes and regression testing
• Validated back-end data by writing T-SQL queries on iSeries/AS400 and SQL Server 2005
• Performed end-to-end testing and validated data on LAMP - Loan Admin Mortgage Portal (Java)
• Performed testing (front-end, back-end) on multiple projects for the Affordable Homes Modifications Program
• Tested telephony “UniPhi Connect” to verify inbound or outbound call (Dialer) functionality
• Tested CRM and other downstream applications interfaced with CRM and Cloud
• Extensive experience in testing Client Server and Web-Based Applications
• In-depth knowledge of SQL Server/Oracle environment, SQL Queries for data validation, manipulation and verification

Confidential

Lead Quality Assurance Engineer

Responsibilities:

• Successfully led the Analysis and presented the solution of existing Confidential (Retail, Web, and Commercial) QA Testing environmental need.
• Worked closely with business owners as well as subject matter experts to lead the complex projects
• Defined the required metrics needed to support the business case, as well as managing the gathering and analysis of the metrics received from the business
• Performed Functional, Regression, Smoke, Stress, and load testing.
• Managed applications and environments decommissioning projects for IT.
• Executed manual and volume tests for data migration of CRM Engagement and Service Request records to BAC systems.
• Verified XML manifest files
• Created and verified the Entrance and Exit criteria for different environments and builds.
• Prepared test matrix for the testing effort.
• Attended project meetings to review the HLD/LLD (High and low level design) to understand the flow of the application
• Created Test Plan, Test Scenarios, Test Cases for functional, regression and end to end testing of the project
• Verified and validated the data which comes from different platform to AS400 (iSeries) or vice-versa
• Created test data to validate and verify different scenarios
• Coordinated with Business and Development teams to resolve defects through defect triage meetings
• Used heavy T-SQL/PL-SQL for backend testing
• Logged and tracked defects utilizing Quality Center
• Created status matrix for Management
• Performed Functional and Regression Testing of Web based Reports
• Verified UI functionality and validated backend data on Access Forms and Reports
• Tested Loan Modification applications and validated and compared backend data on PDF Forms and Documents.
• Performed Data Quality tests, Validate business rules and logics
• Defined data stage jobs for loading data from source to staging area
• Tested ETL scripts written to move data from Source to target.
• Validated data is correctly processed through business rules.
• Involved in testing flat file versus database.
• Tested various maps for Extraction of Data from various source systems and loading into Target Oracle Data warehouse
• Performed data conditioning and prepared test data to verify the functionality.
• Created and executed SQL queries for Target oracle database. Source is from Flat file.
• Configured ODBC connections to Database Server.
• Created ad-hoc reports with ODBC connections to MS-Access and SQL queries.
• Performed web services validation testing with Centralized Operations Protection Services utilizing soapUI

Confidential

Systems Analyst

Responsibilities:

• Researched technical solutions for complex system issues, changes and enhancements (field additions, workflow fit, etc.).
• Designed primarily graphics and functionality and generated process flowcharts in order to present options to the client.
• Determined problem sources, analyzed resolution options and provided technical solutions and (SOW) statement of work
• Acted as technical project manager for many complex projects.
• Defined project requirements, determined milestones, defined interdependencies, and provided management reporting.
• Conducted meetings with LOBs, developers and management to determine project scope and business requirements
• Conducted Program Change Request walk-through with divisions to obtain approval prior to PCR implementation.

Confidential

Senior Lead Quality Assurance Analyst

Responsibilities:

• Performed functional, regression, stress, load and E2E testing
• Performed Analysis and troubleshoot potential defects to isolate variables and likely causes.
• Verified test results graphical user interfaces, relational databases, printed output, and data transmissions.
• Participated in design reviews for performance testing and provided expertise to PMs, SAs, Devlopers and Architects.
• Analyzed technical issues and solutions and created PCRs, Work Orders, and DRs.
• Created, reviewed and provided signoff on Test Plans, Scenarios, Cases, Test Scripts and Defects Reports
• Led several projects included ARP (Application Recovery Procedure) for Disaster Recovery.
• Prepared of traceability matrix and assumptions
• Participated in Walk-through, inspections and reviews of specifications, code, and test Cases
• Developed Test Scenarios, Test Cases and Test Script for Manual Testing.
• Developed and executed test plans; test cases and test matrices utilizing QA best practices and standards.
• Participated white box and black box functional testing, regression testing and integration testing.
• Documented and communicated requirements, test results, test process and test standards with QA Manager.
• Conducted Lesson Learned after Release Deployment

Confidential

Lead Programmer/Analyst

Responsibilities:

• Provided second level application and systems maintenance and support; included support of the interfaces to various central components and after-hours production support for critical issues that need to be addressed ASAP
• Performed extensive research in the databases for any data inconsistencies or user interface behavior issues
• Supported and maintained (LOS) loan origination systems like ADVANTEdge, ecommerce site CWBC.COM
• Supported and maintained Atlas (a set of servers providing asynchronous COM services with XML as data carrier
• Supported and maintained BigIP to monitor user traffic and failovers
• Created App servers, Web servers, SQL servers under Websphere domain
• Provided performance monitoring, alerting and reporting
• Coordinated execution windows for server and services upgrades and enhancements.

Confidential, Mundelein, IL

Director of Information Management and Marketing

Responsibilities:

• Directly supported Senior Executive management including President and CEO on several key strategic initiatives
• Developed networking concepts and Internet technologies.
• Designed and maintained LAN and WAN infrastructure.
• Modified and maintained database system.
• Developed, designed, and maintained Confidential e-commerce site
• Defined company’s hardware and software needs
• Provided infrastructure support, and control costs
• Responsible for Marketing and key account management for all accounts
• Experienced in Buying and maintaining the Leads and distributing to sales force
• Designed and produced (POS) point of sales materials for Client/prospect presentations.
• Compiled and maintained statistical, indices performance, forecast and other economic information for database
• Ensured compliance to standards of design and presentation in the production of all marketing and presentation materials.
• Designed and produced marketing and presentation materials that would include charts and graphs of financial, client account, indices, and economic performance.
• Coordinated the printing of presentation books and marketing materials with outside vendors and internal staff.
• Managed monthly and quarterly sales performance information and forecasts.
• Interface with providers of industry financial data in the preparation of performance comparison.
• Created booths and presentations for global and local Expo and Exhibitions
• Created Press Releases and Industrial Magazine articles
• Created marketing concepts, design principles, and selling technology to whole sellers and end-users.