SUMMARY

• Over Eleven years of experience in Analysis, Software Quality Assurance and Software Testing of Client/Server Mainframe and Web based applications.
• Expertise in User Requirement Analysis, Functional Specifications, Use Cases, Business Requirements, Business Rule, Prepare Test Schedules, Identify Test Requirements, Test Plans, Design Test Cases, Test Scripts and Test Data.
• Testing the application Structures and Functionality’s using Black box and White box testing.
• Experience on Unit Testing, Functionality Testing, Integration Testing, and GUI Testing, System Testing, Regression Testing, UAT, Smoke Testing and End to End Testing.
• Expertise in Manual and Automation Testing.
• Experience with Public Sector / Healthcare / Financial domains.
• Involved in Integration Testing of BPEL components.
• Expertise in Web services and XML Technologies.
• Expertise in Test Data preparation (Flat Files, XML s and SQL scripts).
• Good Knowledge on Service Oriented Architecture.
• Backend testing, database table manipulation using TOAD and SQL Developer
• Experience in Testing Database Applications of RDBMS in ORACLE and MS SQL Server.
• Well versed with SQL, PL/SQL queries to run the Database Integrity tests.
• Extensively worked with UNIX Shell Scripts.
• Experience with HP and Rational Tools.
• Managing the Software Engineering standards like Agile, CMMI and RUP
• Proficient in learning new technologies and quickly adapting to new environment.
• Effective Communication and Documentation skills. Self - motivated with result oriented approach and capable of working individually as well as a team member.

TECHNICAL SKILLS

Operating System: MS-DOS, UNIX, Windows 98/XP/2000, Windows NT.

Mainframe: MVS, CICS, COBOL, JCL, DB2, QMF, SPUFI, FILE-AID.

Languages: C, C++, SQL, and PL/SQL.

RDBMS: SQL Server 2005, Oracle 11G, Sybase, MS-Access.

Testing Tools: HP Tools (Quality Center, QTP), Rational Suite (Requisite Pro, Test Manager, Clear Quest, Clear Case).

Web Technologies: HTML, DHTML, XML, JSP, ASP, and Java Applets.

GUI Tools: Visual Studio 8, Power Builder, and J Builder.

Querying Tools: SQL*Plus, TOAD, SQL *Navigator

Designing Tools: Rational Rose, Erwin

Documentation Tools: Ms Word, Ms Excel, and Test Editor.

Web Severs: Java Apache, Web logic 7.0, Web Sphere, IIS, WPS 6.2.x, WebMethods Broker 8.x, and WebMethods Integration Server 8.x

PROFESSIONAL EXPERIENCE

Confidential, Mechanicsburg, PA

Sr. QA Tester

Responsibilities:

• Reviewed Business Requirement documents and Technical Specifications.
• Involved in planning, coordinating and executing project tasks.
• Documented test cases corresponding tobusiness rulesand other operating conditions.
• Manual Scriptingis done for the test cases on theUCMS applicationandexecutioninManual Tester.
• Wrote test cases andtest scriptsforfunctionality testing.
• Performed Component Integration Testing, System Testing and Regression Testing.
• Closely worked with developers to nail down the technical problems, discussed issues concerned.
• Worked onClear Questbylogging defects.
• Unit testingthe measures and formulas in theuniverse and comparing with values of legacy reports.
• RanBatch ProcessandJob schedulersin the back-end for applications to create tasks for the end users to work on the applications.
• Validating the data by writingSQL Queries in differentEnvironments
• Worked onRFT for automating the test scripts.
• Maintained defects inClear Questand participated in defect review meetings, Status meetings andGO/NO-GOmeetings.
• Maintainedtest logs,test suitesand reports.
• Trained the end users.
• Working as asub-leadforend to end testing team.
• Validated SOAP Requests and SOAP Responses(Web Services/SOA Applications)
• Participated in testing various interfaces (Inbound and Outbound).
• Tested Synchronous/Asynchronous BPEL services for various Interfaces.
• Tested Workflow services Human Tasks in BPEL to include human interaction whenever required in the business process flow.
• Involved in Integration Testing for BPEL components.
• Tested XML files, WSDL files and Web services.
• Working withtiger teamsunder Agile process to meet the deadlines.

Environment: Rational Suite 7(Rational Manual Tester, Clear Quest and Clear Case), J2EE, JAVA, XML, SOAP, WAS 6.1.x, WPS 6.2.x, WebMethods Broker 8.x,WebMethods Integration Server 8.x,Adobe LiveCycle 9.0, IIS 7.0,Oracle 11g, PuTTY 0.60, SQL Navigator andUnix

Confidential, Albany, NY

Senior QA Analyst

Responsibilities:

• Analyzed the Business Requirement Document, Technical Design Document and prepared System Test Plan by dividing the application in to Different messages.
• Involved in testing the Maintain Events screen based application.
• Developing Test Strategy, High level Scenarios, Test Cases, Test Scripts and Test Data.
• Performed Functional testing, Integration testing, System testing, and Regression testing.
• Validated SOAP Requests and SOAP responses (Web Services / SOA applications).
• Test Case management and defect tracking using Quality Center.
• Followed Agile Methodologies principles and practices in all aspects of work.
• Performed GUI testing.
• Tested different events like Arrest, Death, Interstate Parole and Parole Release.
• Tested the Functionality of all the eJustice events by Adding, Modifying, Deleting them.
• Tested the SAFIS (Statewide Automated Fingerprint Identification System)
• Performed Backend Testing on Oracle Database by writing SQL Plus statements to ensure the retrieved data was correct.
• Automated Primary Flow scripts using QTP.
• Performed integration testing by using Web sphere MQ and Message Broker.

Environment: Java, J2EE, SQL, Oracle 10G, Quality Center 9.2, QTP 9.2, TOAD, Agile scrum Methodologies, Web logic, Windows XP

Confidential, Santa Ana, CA

Senior QA Analyst / Tester

Responsibilities:

• Reviewed Business Requirements and Functional Requirements of the application.
• Attending the Business Requirements Walk through and reviewing the BR's Document to verify each and every statement in the document is testable.
• Writing the test scenarios based on business requirements and System use cases.
• Developed a detailed Test Plan & Test strategy for Functional Testing and Integration Testing.
• Creating Test Plans, Test Cases and achieved Sign-off’s from Business Partners.
• Worked with SOAP Requests and SOAP responses (Web Services / SOA applications).
• Involved in Integration (End to End) testing in writing Test Cases, executing & validating them
• Test Cases Management and Defects were done in Quality Center
• Created and modified test data Written and Executed SQL queries with TOAD in different Environments to check the database for successful Transaction and logged defects depending on Functionality, Configurable and Non Configurable Data Exchange (both inbound and out bond).
• Involved in Data Exchange Testing and E-Filing testing.
• Followed Agile Methodologies principles and practices in all aspects of work.
• Performed GUI testing.
• Created XML test files based on XML schema.
• Involved in Security Testing.
• Validated the TIBCO messages.
• Report Generation, Data Export from Excel to Quality center and MS-Access developed Tool to support front end in scenario management for Integration Testing efforts using System testing scenarios.
• Developed Stratergy for Product Forms & Reports testing New and Updated Forms/Notices (140+) New and Updated Reports (82+).
• Automation of scripts using Mercury QTP.

Environment: Java, J2EE, Web Services, SQL, Oracle 10G, QTP 9.2, Quality Center 9.2, Agile scrum Methodologies, Rational Clear Case, TOAD, TIBCO,MS-Office 2003, Windows XP

Confidential, Portland, OR

Senior QA Analyst / Tester

Responsibilities:

• Reviewing the business requirements and working with business and requirements team for gaps found during the review
• Writing the test scenarios based on business requirements and System use cases.
• Developed a detailed Test Plan & Test strategy for System Integration Testing.
• Developed Test Cases and Test Scripts.
• Developed XML test files based on XML schema.
• Validated the Web Services (SOAP), both Request and Response messages.
• Performed Acceptance integration, System, Regression and end-to-end testing of the application
• Bug reporting using Quality Center.
• Performed Back end testing using SQL queries to verify and validate data.
• Categorized defects in Mercury Quality Center based on severity and inter faced with developers to resolve them.
• Performed Functional and Regression Testing utilizing automated VB Scripts (QTP).
• Performed Back end testing using T-SQL queries to verify and validate data.

Environment: Java, J2EE, Web Services (Apache Axis), Mainframes, T-SQL SQL SERVER 2005, QTP 9.2, Quality Center 9.2., VSS tracker, MS-Office 2003, Windows XP, Vista, Unix.

Confidential, Tampa, FL

Senior QA Analyst / Tester

Responsibilities:

• Tested the online money exchange and fund transfer applications.
• Managed requirements using Quality Center.
• Developed Test Plans and Test Cases in Quality Center.
• Developed traceability between Requirements and Test Cases.
• Performed Functional and Regression testing.
• Created XML test files based on XML schema.
• Worked with SOAP Requests and SOAP responses (Web Services / SOA applications).
• Automated the tests using QTP.
• Worked with SQL and PL/SQL to test database integrity.
• Maintain defects in Quality Center and participated in defect review meetings and GO/NO-GO meetings.
• Maintained test logs, test suites and reports.

Environment: VB.NET, ASP.NET, IIS, XML, SOAP, Quality Center9.2, QTP 9.2, Agile scrum Methodologies, Oracle 10G, TOAD, Windows XP

Confidential, Portland, OR

Senior QA Analyst / Tester

Responsibilities:

• Tested the Membership, Eligibility and Claims processing applications.
• Participated in Requirement Analysis, Business Analysis, Use-Case Analysis and Gap Analysis.
• Developed Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Data and Traceability Matrix
• Involved in automation and manual testing.
• Tested various functionality like Membership & Eligibility, Claims Processing and Payment, Provider Credentialing and Benefits Packages in Facets.
• Preparation of test cases and test data using Quality Center.
• Worked with EDI / HIPAA transactions (270, 271, 835, and 837).
• Worked with EDI transactions.
• Validated Various XML interfaces.
• Tested the in-bound and out-bound interfaces to Facets.
• Validated the Execution and Scheduling of Batch Jobs in Mainframes (JCL).
• Preparation of the test execution plan, scheduling ad tracking.
• Performed Integration testing, System testing, and Regression testing.
• Interacted with the developers and BA’s extensively.
• Investigating software bugs and interfaced with developers to resolve technical issues.
• Responsible for writing the SQL queries to pull the data.
• Participated actively in team meetings with Functional/Development team for fixing the bugs.
• Reported the defects to the developers using the Quality Center.
• Involved in UNIX shell scripting.

Environment: Trizetto Facets 4.31, Win 2000/XP, Mainframes (JCL, CICS, DB2, File-Aid), UNIX, Java, Oracle9i, TOAD, PL/SQL, SQL, Load runner, Mercury Tools( Quality Center 8.0, QTP 8.2 ), PVCS tracker.

Confidential, Richmond, VA

Sr. QA Analyst

Responsibilities:

• Tested the Credit Card, TSYS (TS2) and data migration as part of Helix project. Tested the ETL applications.
• Developed Test Plans, Test Cases and Test Scripts.
• Involved in requirements gathering and analysis.
• Conducted Integration, Database Integrity and User-Acceptance (UAT).
• Test Management was done using Test Director.
• Managed the requirements using Requirements Plan Manager (Test Director)
• Developed Test Cases and Test Design using Test Plan Manager (Test Director)
• Involved in testing Unix Korn Shell wrappers to run various ETL Scripts to load the data into Target Data Warehouse (Teradata).
• Tested the ETL process (Data extraction, Transformation and Loading).
• Involved in Data Validation, which is extracted from DB2 which is in XML tags and loaded into Teradata Tables
• Tested the BO (Business Objects) Reports.
• Worked with SQL, PL/SQL and functions to test the database integrity (DB2, Teradata).
• Created Traceability between Requirements and Test Cases.
• Worked with Unix Shell Scripts.
• Tracked the defects using Rational ClearQuest and generated defect summary reports.

Environment: Mercury Test Director 8.0, Informatica, Business Objects, XML, Mainframes, Windows 2000/XP, Unix, MS-Office.

Confidential, Minneapolis, MN

Sr. QA Analyst

Responsibilities:

• Tested the Demand Deposit Accounting (DDA) and Fidelity ALS and online banking applications.
• Reviewed the Business Requirements document with the business and business analyst team to understand the architecture and functionality of the application.
• Involved in preparation of Test Plans for different applications and documented test cases and scripts for various functionality of the application in Test Director
• Wrote automated test scripts for all the modules in the Application, and used these scripts for testing the application using QTP.
• Performed Functional and Regression Testing utilizing automated VB Scripts (QTP).
• Wrote SQL, PL/SQL queries to access the data from the SQL SERVER database tables and crosscheck the results.
• Created XML test files based on XML schema.
• Performed testing of Queues and channels in MQSERIES
• Categorized defects in Test Director based on severity and inter faced with developers to resolve them.
• Responsible for Regression testing after bug fixes and verified those fixes.
• Validated the data on Mainframes (QMF).
• Worked with JCL to schedule the jobs on Mainframes.
• Directly worked with the development team to resolve problems and provide technical content for product documentation.
• Participated in Enhancements meeting to distinguish between bugs and enhancements

Environment: Mercury Test Director 7.6, QTP 8.0, Java, Oracle 9i, J2EE, Weblogic, Mainframes (CICS, JCL, DB2, MVS, TSO/ISPF), XML, MQ Series, MS-office.

Confidential, Kansas City, Kansas

QA Analyst

Responsibilities:

• Tested the AMDOCS ENSEMBLE, Billing and CSM applications.
• Analyzed system test requirements, Functionality, developed Test Plans, Test cases, Prepared Test Data and managed them using Test director.
• Coordinated with the developer and management to layout the project schedule and deadlines for the testing phase for each content group.
• Wrote and updated test cases to identify problems occurred while accessing the Web page and also responsible to enter and keep track of them.
• Tested the billing in Amdocs Ensemble.
• Tested and validated the queries fired from the application.
• Coordinated with different people in Project to keep track of all the bugs and updating the track of the bugs using Test Director.
• Played key role in performance analysis and tuning of the application under testing.
• Performing Unit Testing, Integration Testing, Database Testing, Regression Testing, System Testing and User Acceptance Testing.
• Wrote SQL queries and Unix shell scripts.
• Actively involved and assisted for planning and execution of load simulation testing using LoadRunner for various Load varying Scenarios through controller for web-based and client server applications.

Environment: Amdocs Ensemble, C++, HTML, XML, Oracle, IIS, Load Runner, Test Director, Windows 2000/NT.