SUMMARY

• Over 7 years of experience in Client/Server, Web based application testing.
• Implemented and experienced in various QA methodologies.
• Experienced in every phase of Quality Assurance Life Cycle (QALC) and Software Development Life Cycle (SDLC)
• Performed planning and development of Test Plans, Test Strategies, Test Cases and Test Scenario to meet product’s business requirements.
• Proficient in Defect Reporting and Tracking throughout the entire defect life cycle.
• Possess strong problem solving skills with the ability to adapt to a new environment and meet deadlines.
• Good knowledge of web & cloud applications.
• Strong knowledge of software development methodologies including the Agile methodology, Waterfall, and V - Model and SOA Methodology.
• Skilled in bug reporting and tracking using Test Director, HP Quality Center.
• Strong in IT research, software analysis and design skills.
• Strong experience of developing, implementing and maintaining application systems under UNIX Operating System using SQL, PL/SQL, Oracle 10g/11g database
• Performed backend database testing by writing SQL and PL/SQL scripts to verify data integrity.
• Extensive experience in Backend Testing on distributed databases using SQL queries.
• Experience in Functional Testing, System Integration Testing, Back End Testing, GUI Testing, configuration Testing, User Acceptance Testing.
• Solid understanding of Membership, Claims Processing, Billing, Benefit/Eligibility, Authorization/Referrals, COB, and have experience in HIPAA standards and corresponding EDI transactions.
• Knowledge of Medicaid and Medicare Services.
• Tested different web services using SOAP UI.
• Experience in performing functional testing using Quick Test Pro.
• Followed Workgroup for Electronic Data Interchange standards for testing that need to comply with the HIPAA guidelines.
• Tested the HIPAA EDI transactions 834, 837/835, 276/277, 270/271 according to the requirement test scenarios.
• Optimum use of documentation to avoid any form of miscommunication or misinterpretation during the entire software development process
• Excellent communication and organizational skills with the ability to adapt to a new environment.
• Experience in facilitating meetings with clients to discuss and sign-off on the document.
• Conducted User Acceptance Testing (UAT)
• Motivated self-starter with exceptional team building, leadership, and interpersonal skills. Good team player with the ability to work in time sensitive environments.
• Proficient in working with FACETS, claim processing systems.
• Extensive experience inWeb services testingusing SOAP UI & SOAP UI Pro.
• Experience on Web services to combine component based development and Internet standards and protocols that include HTTP, XML, SOAP and Web services Description language.
• Proficient in Black Box testing, QA Methodologies and Integration Testing, System Testing and User Acceptance Testing.
• Excellent knowledge with Risk Assessment and root cause analysis for System Defects.
• Experience in scripting System Test Plans, defining Test Cases, developing and maintaining Test Scripts and documentation\
• Well versed in creating test strategies that ties test plan and test scripts together to enhance the quality assurance process. Good knowledge in Test Matrices, Requirement Traceability Matrix, Agile Methodologies, bug statistics, weekly and daily status reports.
• Having Excellent Training and presentation skill.
• Excellent verbal, written and analytical skills with ability to work in a team as well as individually. Strong inter-personal communication skills.
• Specifically used SQL for Backend testing to validate the data.
• Have good knowledge of SQL, Triggers, Stored Procedures and database connectivity for Back-end testing

TECHNICAL SKILLS

Methodologies: SDLC, RUP, Agile, Waterfall

Platforms: Windows, Linux

Testing tools: SOAPUI, WinRunner, LoadRunner, Quick Test Professional

Change Management Tools: Rational ClearQuest, TestDirector, HP Mercury Quality

Office Tools: MS Project, MS Office, MS Visio

Database: MS SQL Server, Oracle SQL pro, MS Access, Oracle, Toad

Programming: Java, C++, JavaScript, HTML, XML, Ruby on Rails

PROFESSIONAL EXPERIENCE

Confidential, St Louis, MO

Quality Analyst

Responsibilities:

• Involved in the review of requirements with functional manager and technical specialists of the application
• Involved in Mobile Application Testing for IPhone and Android.
• Designed and executed Test Plans and Test Cases and generated Test Scripts and Test scenarios.
• Coordinated User Acceptance Testing with the UAT group to ensure the correct business logic.
• Responsible for manually testing various DVR features like Video on Demand, Quick Access Menus, and Grid Listings.
• Developing the test strategy based on the provided Test Planning and Test specification Documents.
• Analyzed and Executed Test Cases and Test Plans based on software requirement specifications and Functional specifications.
• Used Defect Tracking System in Quality Center to report, update and analyze the defect.
• Participated in walkthrough and defect report meetings periodically.
• Reviewed the high level and low level Use Cases, Activity Diagrams and Robustness Diagram using Rational Rose according to UML methodology thus defining the Data Process Models.
• Maintained status report of the testing had been conducted.
• Created Scenarios to conduct the load test using Load Runner.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Rigorously tested SQL’s implementation of existing code.
• Automated the Back-End testing for reusability by writing Unix Shell Scripts.
• Created and maintained SQL Scripts and Unix Shell scripts to perform back-end testing on the oracle database.
• Used HP QC as the defect-tracking tool to enter defects regarding the issues found during testing.
• Inserted Requirements in HP QC, Mapped Requirements with Test Cases.
• Created Users, Setting Up The Auto-Email Configuration, Set Traceability notifications, set Up Workflow, Setting Up Permissions for Different Users Depending on their Group (IN Quality Center)
• Generate various reports and graphs in Quality center to analyze the AUT.
• Used Quality Center as a Bug Reporting Tool for entering the Bug.

Environment: Quality Centre, Jira, MS Word, MS Excel, UML, Agile, Iphone

Confidential, Augusta, GA

QA Analyst

Responsibilities:

• Reviewed the Business Requirement documents and the Technical Specification documents
• Developed Test Plans, Test Cases and Test Scripts to define scope of overall quality assurance testing
• Performed web application security vulnerability testing.
• Used parameterization to test the application for different kinds of data.
• Uncovered multiple issues related to the data population in the backend database manually.
• Conducted GUI Testing manually.
• Performed Security Testing manually using Positive and Negative Testing to ensure appropriate user authentication
• Worked on Soap UI to execute and test Real-time Transactions
• Performed Web Services testing and Validated XML request/response data using SOAP UI.
• Implemented manual test cases for each sprint task and executed them using Soap UI.
• Tested and detected bugs in the front end of the application
• Tested web services by generating XML SOAP requests and validated the corresponding XML SOAP responses.
• Performed UAT, Usability, Cross-Platform and Regression Testing during different stages of the application development.
• Developed Test Cases and scheduled Test Runs in Quality Center.
• Participated in various meetings and discussed Enhancement and Project Change Requests
• Coordinated with offshore teams on a daily basis to get the status updates.
• Performed negative testing heavily to encounter invalid unexpected values
• Actively participated in project enhancement meetings

ENVIRONMENT: Quick Test Professional, Quality Center, Internet explorer, MS Office, Soap UI

Confidential, Woodland Hills, CA

QA Tester

Responsibilities:

• Prepared Test plan based on high- level requirement
• Creation and execution of manual test cases
• Reviewed test assignments, wrote SQL queries, and conducted tests as assigned
• Used Test Director for bug tracking and reporting, also followed up with development team to verify bug fixes, and update bug status
• Prepared Test Cases based on business requirements and business rules for HIPPA EDI Transaction 834, 837, 835.
• Created Test Cases for Claims Adjudication Process for 837P.
• Tested all edits for Facets Claims module.
• Performed Positive and Negative Testing Manually
• Performed Security testing on the application.
• Experiences working in ANSI x12 EDI Transaction.
• Documented the test results and reported the status of assigned test tasks and issues to project QA Lead.
• Extensively used SQL statements to query the Oracle Database for Data Validation and Data Integrity.
• Made sure that the systems complied with the rules of HIPAA.
• Helped in project testing efforts for doing integration tests, regression tests and user acceptance tests.
• Reported and tracked defects using Quality Center.
• Worked on Data mapping, logical data modeling and used SQL queries to filter data within the Oracle database tables
• Actively participated in walkthroughs and enhancement meetings
• Maintained Test Matrix and Requirement Traceability Matrix.
• Created Status and Test Summary Reports on Weekly basis.
• Extensive UAT Testing Manually.
• Used MQC for bug tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.
• Documented bugs found out during the process of testing
• Performed Black Box testing, Functional testing, Regression Testing, system testing of the application.
• Participated in weekly walkthrough and inspection meetings, to verify the status of the testing effort and the project as a whole.

ENVIRONMENT: Quick Test Professional, Quality Center, Internet explorer, MS Windows, DB2, MS Office

Confidential, Blue Bell, PA

QA Analyst

Responsibilities:

• Involved in HIPAA/EDI Medical Claims Analysis, Design, Implementation and Documentation
• Involved in HIPPA Complaint X12N837 Transaction testing.
• Developed and implemented EDI applications to process Health Care transactions as per the HIPAA implementation
• Conducted Black Box Testing on the application and validated the dataflow in the application.
• Involved in preparing the Test Scenarios for Health Care Claim Payment/Advice
• Written multiple Test Cases (System, Integration) for multiple transactions include 837I, 837P, 835, (both inbound and outbound) transactions
• Wrote extensive SQL queries for data validation, analysis and manipulation, and maintaining the integrity of the database.
• Reviewing the Use Case Requirement, Functional Design Documents and Technical Specification documents.
• Creating Test Cases after analyzing the BRD’s.
• Wrote SQL queries extensively to retrieved data from the database
• Performing Functional and GUI testing on Facets.
• Prepared test matrices based through defect status in Quality Center.
• Involve in testing of FACETS Implementation, involve in end to end testing of FACETS Claims Processing module, Membership and benefits.
• Retrieved records from multiple tables from Oracle Database by using joins such as Inner Joins, Outer Joins, and Self Joins.
• Perform Header and Body Testing as a part of Regression Test using SOAP UI
• Extensively used SQL statements to query the Oracle Database for Data Validation and Data Integrity using TOAD
• Planning for and reviewing the Test cases for Functionality, Security, Performance, Database and User Acceptance testing.
• Inspected and worked on HTTP web services application and on SOAP APIs.
• Logged defects in Quality Center and interacted with the developers to resolve technical issues.
• Performing Backend Testing extensively by writing validation queries on DB database.
• Validating member’s benefits against the benefits matrix.
• Analyzed and tested data on claims manually and writing queries on DB database for validating data.
• Validating member’s accumulator track right member’s benefits and making sure that Claims gets paid according to the SEPY’s rule.

ENVIRONMENT: Configuration and Testing Management (In house Tool), Facets, SOAP UI, Toad, Interactive SQL, DB2, MS Word, MS Project, MS Excel, Quality Center, QTP.

Confidential, WI

QA Analyst

Responsibilities:

• Reviewed Business requirement Documents and functional requirements.
• Maintained Requirement Traceability Matrix (RTM) to make sure that test plans were written for all the requirements.
• Analyzed system requirements and developed detailed test plan for testing.
• Performed Functionality, GUI, Regression, and Security testing using Win Runner.
• Conducted Data driven testing in Win Runner and data were read from Excel spreadsheets.
• Performed Smoke and Sanity Testing manually.
• Performed positive testing and negative testing manually.
• Detected and reported defects using Test Director.
• Identifying Test Cases to be run for Regression Testing and conducting Regression testing as and when new builds were made.
• Executed Configuration Testing to check if the application was compatible in different environment
• Administration of Test Director for Bug Tracking and Reporting, Generating customized graphs and reports
• Performed configuration/ compatibility and user interface testing manually.
• Used IP Spoofing to simulate multiple users from different machines trying to access the website.
• Documented the test results and reported the status of assigned test tasks and issues to project manager.
• Verified HIPAA rules
• Involved in testing HIPAA Transactions & Code Sets Standards like (820- Premium Payment for enrolled health plan members, 834 Enrollment to a health plan, 835, 837...etc.)
• Organized and participated in weekly QA team meetings
• Coordinated with developers and Project Manager.

ENVIRONMENT: Facets, HIPAA, EDI, XML, Test Director, Window, SOAP UI, MS Office, Oracle