SUMMARY:

• Consulting professional with Over 10 years of Leadership strengths including strategic business planning and executing programs for all phases of the business lifecycle (startup, expansion, contraction, turnaround, reengineering).Skilled in assessing company business position, equipping organization with tools for turnaround and growth, and developing benchmarks to measure performance. Creative problem solver with the ability to develop visionary solutions to complex business and technical needs.

PROFESSIONAL EXPERIENCE:

Confidential

Test Manager

Responsibilities:

• Responsible for defining AZ Sample Central Software test plan, approach, script creation and execution
• Managed all PMO activities - risk management, time report tracking, status report management, issue management
• Facilitate weekly Program Management Meetings
• Worked with client Program Manager to ensure project are completed on time and within budget
• Accountable for weekly Status Report to Executive Team

Confidential

Project Manager

Responsibilities:

• Managed website structure based on requirements for upcoming release
• Responsible for Web Architect repository of and Performance Support materials
• Led testing and Quality Assurance effort for and Performance Support materials
• Managed accurate and timely development and testing of Performance Support Website (PSW) materials for GFEBS functional scope.
• Supervise additional resource provided for interim development in performance of their duties and develop their functional and professional skills.
• Established structured processes and methods for self to meet development timelines and communicate status of deliverables and work products.

Technologies Used: RWD - InfoPak RUP Ms Project Server ReqPro VISIO ICIS Rational Tools SOA

Confidential

Project Manager

Responsibilities:

• Led the effort in creating, implementing and running a successful RCoE (Requirements Center of Excellence)
• Manage, develop, update and tag system use cases, business rules, scenarios and requirements in ReqPro
• Create, gather both Functional and Technical requirements and use cases to define "AS IS" and "TO BE" processes in upgrading an Enterprise Integration legacy application
• Manage business team project plan and task list
• Support Build and update project plans in MS Server
• Prepare and update project management deliverables including documenting Iteration Plan, Iteration Assessment and resource planning.
• Prepare status reporting/metrics/presentation development
• Create User Interface Layout Design / Modifications which includes Wireframe and Mockups development
• Manage time submission, resource management, budget for all project team members.
• Perform System Integration testing
• Create UI prototype using Axure
• Responsible for designing activity diagram and business processes using Rational tools and visio
• Responsible for gathering technical and data requirements in a Service Oriented Architecture

Technologies Used: RUP Ms Project Server ReqPro Rapid Prototyping (Axure, Interactive HTIM and JavaScript) VISIO ICIS Rational Tools SOA Rational Software Modeler

Confidential

Snr Consultant

Responsibilities:

• Delivered and implemented Requirements Management Process, Requirement traceability Matrix, and RequistePro for the enterprise development workstream as part of the enterprise transformation
• Business Requirements Delivery - Oversee and managed implementation of the business requirements through deployment
• Manage Requirements Team - Manage and oversee the daily activities of the requirements team
• Development of Plan and Analyze Deliverables - Develop and coordinate successful delivery of technical and functional documents
• Test Phase Liaison - Serve as liaison during the test phase for questions and issues regarding requirements
• Internal Issue Resolution - Lead and facilitate weekly resolution between functional team and cross-release team
• Identify Functional Risks and Issues to Release Manager - Identify issues that may affect the release budget, time and a scope

Technologies Used: RequistePro ClearQuest ClearCase HP Mercury Test Director

Confidential

Test Lead

Responsibilities:

• Provided test plan and approach deliverables and progress reports
• Wrote 246 test conditions, test cases and scripts
• Managed risks, resolving issues, and escalating to Test Manager as necessary
• Provided status to leadership team
• Ensured test execution stays on target
• Created Job-Aids for end users during UAT

Technology Used: Jacada Workspace and Fusion XML files PVCS tracker HP Mercury Test Director

Confidential

Test Manager

Responsibilities:

• Provided test plan deliverables and progress reports
• Wrote 1100 test conditions, test cases and scripts
• Managed project risks, issues, and defects
• Provided progress and status to Executive team
• Ensured proper assignment of defect priority relating to the business significance for Go-Live
• Ensured test execution stays on target with test schedule
• Coordinated testers for testing cycles and for defect retesting in a timely manner
• Provided final Test Analysis Report and facilitate Test Analysis Approval Determination for signoff
• Ensure proper coordination of environment and data requirements in line with the defined test plan and schedule
• Participate in daily progress meetings
• Manage defect resolution process and address/escalate defect ownership/assignment issues
• Assisted in ensuring all requirements are met through testing scenarios
• Responsible for Hi and Lo Fidelity Prototype Development (Paper & HTML Prototyping, and VISIO)
• Responsible for Business Case Development

Technology Used: Netcool BMC Remedy Infovista Telecordia Granite Telecordia CNUM HP Mercury VISIO

Confidential

Business/Test Lead

Responsibilities:

• Create functional design documents based on the business requirements
• Raise functional issues to deployment lead
• Drive out requirements gathering process with business for UI design of the new Microsoft Performance Point product
• Schedule peer reviews with team members and expert resources for functional design deliverables
• Keep track of work deliverables and assign work to junior resource
• Transition knowledge to development team on requirements and designs and be a point of contact for inquiries
• Drive Change Control Management process
• Set test approach direction
• Create and execute Assembly, Performance and UAT scripts
• Prepare test data to be used during test execution
• Log issues found during testing phase
• Assists the development team in replicating the issues when needed
• Provide input to change control items impact analysis
• Provide status of work by filling out status reports
• Ensure all documentations (requirements traceability matrix, functional designs, and Assembly/Product test plans) are kept up-to-date and in-synch with all other documentations
• Review requirements and provide impact analysis
• Review incoming defects and input them into ongoing Release's requirements
• Provide support for bi-monthly data validation
• Create communication messages

Technologies Used: Cognos MOSS Windows Analytics

Confidential

Project Manager

Responsibilities:

• Managed all SAP PMO activities such as risk management, time report tracking, status report management, issue management
• Managed the PMO Inbox responding to all requests, escalating requests as applicable, coordinating across teams to follow through on requests, tracking requests, and monitoring request trends to identify needed Program communications or processes
• Conducted weekly Program Orientations in small or large group settings and maintain current Orientation materials
• Developed, facilitates, reviewed, finalized, and distributed Program policy/other announcements and communications
• Provided support from a Quality & Process Improvement (QPI) perspective ensuring project are compliance with QPI compliance targets
• Worked with the project teams to package and document deliverables using predefined templates for QPI Best Practices reviews
• Coordinated and monitored the scheduling, pricing, and technical performance of the Accenture program.
• Ensured adherence to master plans, schedules, and budgets while developing solutions to program problems and assists in the direction of work of resources
• Worked with client Program Manager to ensure project are completed on time and within budget

Technologies Used: RequistePro ClearQuest ClearCase SAP Microsoft Project Server

Confidential

Lead Business Analyst

Responsibilities:

• Led a team of five analysts responsible for gathering and writing requirements and use cases to define "AS IS" and "TO BE" processes in upgrading a legacy application
• Responsible for the analysis, process and data flow design, user testing, test cases through development software lifecycle
• Collaborated with Project Manager on Project and Scope Definition, Risk Analysis, Budgeting, Vendor/Procurement Planning, Scheduling, Project Plan, Communication Plan, Conflict Resolution, Issue Resolution, Change Control, Quality Management, Team and Resource Management
• Facilitate Business Process Re-Engineering and Best Practices standards
• Worked closely with application developers and DBAs to resolve code and data defects within specified time frames for data warehousing design and implementation
• SME responsibilities during development, validation and implementation phases on Seibel CRM
• Experience with Siebel Enterprise, Usage of the Siebel Components, including Siebel Server, Siebel Tools and Workflow Manager
• Siebel Application including the Business Objects, Relationships, and over all Architecture
• Probing and investigative techniques which exposes the requirements)of the application to be constructed
• Developed technical specification design used in the construction of robust business application
• Managed and engineered in developing achievable work schedules for multiple products
• Consulted customers on design specifications and functionality of capital equipment
• Track trouble tickets and follow-up on all reports potentially affecting service
• Developed and implemented ramp-up plans for new product introduction (NPI)
• Implemented efficiency processes and safety practices that accommodated a 14% increase in output.
• Notify and follow-up with Customer Care and Dispatch on network problems

Confidential

Senior Technical Business Analyst

Responsibilities:

• Responsible for liaising with Business users and developers in order to create functional and technical requirement documents
• Writing use cases to define in details step by step process of application requirements
• Led User Interface Layout Design/Modifications including Wireframe/Mockup development design
• Conducted Regression and System testing of BellSouth Product, eCommerce transaction, Customer and Order services (ESD/CBS projects) using Mercury Interactive tools - WinRunner and Test Director
• Reviewed related requirements documents to ensure clarity and accurate information of the business needs
• Ensured that all documents and processes were completed in accordance with Information Technology standards and approved software acquisition and that development life-cycle procedures were in appropriate formats
• Developed business and data process flow models as appropriate to support and reflect current and proposed requirements processes using Visio
• Identified options for consideration to improve data flow, security, performance and effectiveness of software or systems
• Performed feasibility studies and systems analysis activities in support of projects leading to the implementation of automated systems solutions supporting business needs
• Performed impact and hazard analysis when requirements changed, including information on how the change impacted resource requirements, project schedules, and costs to the business
• Provided SME support to ensure requirements were understood when developing test procedures, screens shots, prototypes, interpreting test results, and preparing initial software and database design
• Maintained current knowledge of applicable business activities and external influences that may have impacted business needs or software applications and systems
• Provided reports on status of assigned tasks to management and/or project teams
• Provided on-demand problem analysis and resolution identification for user reported application problems
• Created and maintained detailed Test Plans, Test Strategies, Test Cases and Test Data obtained from the requirements document for assigned projects in the CBS/ESD Organization using Capability Maturity Model for Software (CMM) methodology
• Created and maintained Automated Test Suites using WinRunner (TSL) to capture, verify and replay user interactions automatically, in order to identify defects and to ensure business processes worked accurately
• Executed Automated Test Scripts/Suites from Test Director to capture results of Smoke and Regression testing when a new build (version) of an Application was deployed in the System Test environment
• Compared actual results against expected results using WinRunner file compare and XML compare tools and dispatched analysis by logging defect reports
• Ran manual Smoke, Regression and System testing using already-created Test Case documents and data
• Executed Data Loader and Cache Loader scripts on UNIX
• Verified debug and audit logs for successful transactions of services on UNIX
• Used RUMBA to FTP files from remote hosts to home directory
• Queried and retrieved data from Oracle databases using TOAD
• Logged application defects in Harvest
• Used eXceed X windows to manage and access remote hosts running on UNIX

Confidential

Business Analyst

Responsibilities:

• Responsible for the analysis, design, development, user testing, implementation, and support for all warehouse operations, inventory control, Order Processing, transportation, purchasing and supplier income applications
• Provided comprehensive production floor support for manufacturing high technology equipment components.
• Revised existing production lines, typically resulting in 40% productivity gains. Implemented processes to reduce cost associated with projects and capital equipment management
• Improved processes by implementing "Cellular Manufacturing" to achieve increase in production. Addressed quality deficiencies detected after audit findings through root cause analysis methods
• Applied "Continuous Flow Manufacturing" methods and tools to improve on-time delivery for the work cell.
• Implemented and managed ISO, TQM, and SPC standards and processes
• Provided daily reports to Quality Assurance Engineers to ensure corrective and preventive actions were documented.
• Participating Member of ISO 9001 Team