SUMMARY

• Over 7 years of experience in Software Quality Assurance in Manual/ Automation Testing.
• Strong knowledge of Software Development Life Cycle (SDLC) & Software Testing Life Cycle (STLC).
• Performed GUI, Functional, Integration, Regression, Data Driven Testing, User Acceptance, Smoke, Sanity and System testing.
• Experience in writing Test Cases, developing and maintaining test scripts based on business and functional requirements.
• Experience in test data creation based on requirements, Test Case execution, generation and documentation of test results.
• Involved in testing of application both manually as well as using automated tools like Quick Test Pro and Quality Center.
• Proficient in analyzing the BRS (Business Requirement spec), SRS (System Requirement spec) and FRS (Functional requirement spec) for preparing and documenting the Test plans, Test cases and executing the Test cases for both manual and automation testing.
• Experience in Defect tracking, Defect management and Bug Reporting Tools like Quality Center, Test Director, Rational Clear Quest, JIRA and version control tools like Rational Clear Case.
• Experience in testing Electronic Data Interchange (EDI) according to HIPAA Compliance.
• Vast knowledge and experience in Health Care industry, experienced in testing different healthcare ERP solutions such as FACETS, MedPlus, EPIC and other claim processing solutions.
• Experience in using test management tools like QC (Quality Center) and Test Director.
• Extensive working experience in Agile (Scrum) and Waterfall methodologies.
• Experience in writing basic SQL queries and other database operation for various RDBMS like ORACLE, SQL Server and DB2.
• Extensive working experience in Web - based and Data Warehousing environment.
• Experience in creating Requirement Traceability Matrix (RTM) to ensure comprehensive test coverage.
• Experience in creating TEST Environment for VC++, VB6, JAVA on Windows based systems.
• Proficient in Internet concepts, protocols, browsers (Mozilla Firefox, Opera, Netscape, IE), protocols like HTTP, HTTPS, FTP, SMTP.
• Experience in testing Web, Web Services and Client/Server software.
• Experience of UNIX Server with respect to Operating System and variety of commands.
• Expertise in JAVA, HTML, XML, Stand SOAPUI automation tools.

TECHNICAL SKILLS

Bug Tracking Tools: JIRA, Test Director, Quality Center, HPQC 11.5 (ALM)

Testing tools: QuickTest Professional(QTP), HP TestDirector, HP WinRunner, Selenium, SOAP UI, Load Runner

Web Browsers: Internet Explorer, Google Chrome, Mozilla, Firefox, Safari

Databases: ETL, Informatica, Oracle 9i/10g, SQL Server, MS Access, and MySQL

Microsoft Technologies: VBScript, C#, Java

Web Technologies: CSS,HTML, XML, iPad, iPhone, Android

Others: Macromedia Dreamweaver, I-frames and Microsoft Office (Outlook, Project, MS Visio, Excel, Word, & PowerPoint).

PROFESSIONAL EXPERIENCE

Confidential, Marietta, GA

Sr. QA Analyst (Automation/Manual)

Responsibilities:

• Performed Functional, System and Regression testing (using SOAPUI) of a web based application working in an agile environment.
• Involved in developing detailed test strategy, test plan, test cases using Quality Center for Functional and Regression Testing.
• Involved in writing Test Plans and Test Design.
• Interacted with end users to obtain specific system requirements.
• Prepared Test Cases for Boundary Value Analysis using Black Box testing techniques.
• Executed test cases manually and automated to check GUI and Functional features of the application, compared and analyzed actual with expected results and reported all deviations to the appropriate individual(s) for resolution using QC.
• Converted manual test scripts to automated test scripts in QTP.
• Used various quality control analysis like Manual, GUI, Functionality Testing, Smoke testing, White Box testing, System testing, Database Testing, Integration, User Acceptance Test (UAT), Performance, and Regression Testing, Web Testing (Java & HTML pages) using Quick Test Professional(QTP) andQuality Center (QC).
• Used HP QTP to develop and maintain reusable Test scripts and worked with Expert view Environment using Parameterization, Checkpoint, Regular Expression, Object Model, Virtual Objects, and Recovery Scenarios etc.
• Involved in preparing Test Data for various scenarios.
• Analyzed current Claim Authorization Process across all the FACETS Markets. Identified possible constrains that pends claims related to Claim Authorization Mismatch.
• Configured best suitable Facets CLUM Settings in order to auto-adjudicate maximum number of pended claims.
• Exported and Imported test data between Quality Center and MS Excel/Word.
• Performed an end-to-end test in a production environment to validate new or updated business processes, customization and configuration, reports, and data migration.
• Testing the operational tasks involved in loan products covering account creation, approvals, and disbursals, making payments and closing of accounts using end- end testing.
• Performed end-to-end testing to carry out operational tasks in saving products, client management.

Environment: QTP, Quality Center, JIRA, SOAP, MS Office 2007, VB Scripting, Java, Windows, UNIX, C, PL/SQL, Oracle, SQL Server, FACETS, both Manual and Automation testing.

Confidential, Phoenix, AZ

Sr. QAAnalyst

Responsibilities:

• Analyzed business requirements to understand the needs and developed Automation test plans to achieve the objective of the testing process.
• Achieved objective of testing process using business requirements to create automation test plans.
• UsedTestComplete7to testFunctionality,PerformanceandValidationScripts and smoke.
• Designed theAutomation Script execution planfor Version releases and interim builds.
• PerformedworkgroupandWorkgroup plus performance testingfor 1Eng with 1, 5, 15, 10, 25, 30 clients.
• Developed test scripts for critical workflow using TestComplete7 to perform regression testing.
• Coordinated with the team in developing the Functional Test Scripts and CreatedDesign documentsfor offshore team.
• Used checkpoints for checking functionality specifics to enhance automated test scripts.
• Created service level agreements and scripts for handling app error in order to recover from a crash and continue execution.
• Execute test processes for new and existing web-based client server software applications using Selenium.
• Validated field levels indifferent localsforDate, Text, Alphanumeric, Currency, Numeric, Percentage and Combo box fields with the use of test data.
• Used external excel sheet to enhance script with parameterization.
• Worked withRegular expressionwith testing window titles, Status Bar messages and dialogue box messages.
• Manually verified database changeswhich acquired due to the new inputs in tables and new fields.
• Performance testing on different functionalitieswith, US images, between different builds and global image.
• Extensively usedTFSas a repository for scripts and Defect Tracking.
• Interacted with end-users in different countries and resolved the issue by helping them.
• Resolved end user issues in different countries by helping them understand how to use the functionalities.
• Actively participated inQA walkthroughsanddefect reviewmeetings.

Environment: TestComplete7, VB Script, SQL Server 2005, Selenium, WPF, XAML.VSTS2005, VSTS2005, and VSS (Visual Source Safe).

Confidential, Alpharetta GA

Sr. QA Analyst

Responsibilities:

• Analysis of Business requirements & Design Specification Document to determine the functionality of the ETL Processes.
• Tested the ETL Informatica mappings and other ETL Processes (Data Warehouse Testing) for end to end testing.
• Involved in testingthe business reports by writing basics queries and validating the downstream applications like DT4 and LabLink.
• Created flow charts to exhibit the flow of data from source datasets to the final reports using MS VISIO.
• Responsible for Test deliverables including Test specifications, Requirements Traceability Matrix
• Design, developed and maintained SQL scripts.
• Created Test input requirements and prepared the test data for Data Driven testing using LabWare application and verify that the data migrates from LabWare data base to the warehouse.
• Generated reports using Informatica Power Analyzer.
• Prepared extensive set of validation test cases to verify the data following the CUSLC methodology.
• Tuned stored procedures/scripts, SQL queries to improve the system performance.
• Developed Test Plan and Test Cases using HP Quality Center to test the application for the new code.
• Prepared Test Cases for the mappings developed through the ETL Informatica tool and executed those Test Cases.

Environment: Informatica,Cognos, BI Report Studio, Cognos 7.3 Series, Teradata, Oracle 10g, SQL Server 2005/2000, HP Quality Center 9.2, SQL/PLSQL, Sybase, QTP, TOAD, XML, XSLT, XML Spy 2008, Quality Stage 7.1, Korn Shell Scripts, UNIX, Windows XP.

Confidential, Nashville, TN

QA Analyst

Responsibilities:

• Interacted with SME (Subject matter Expertise) for better understanding of the application functionality.
• Analyzed business requirements documents and system requirement specification to put together a Test plan.
• Performed Smoke testing on the Build and manual testing for the GUI and Functionality of the application.
• Additionally, worked closely with the developers and business analysts to formulate the test cases.
• Tested web application interface, functionality, usability and performance, using SQL and Selenium.
• Designed and Documented Test procedures and Test cases for User Acceptance, Functional and Integration testing using Quality center.
• Developing new functionality for requirement including both back-end and front-end parts (Java & JSP Java/J2EE, Web services, SOAP, XML, Oracle).
• Designed the Test Plans and Test Scenarios accordingly, which involved reviewing Business flow diagrams, and Dataflow diagrams that were created using Use Cases.
• Involved in end to end testing to test the complete application environment such as interacting the sanctions in payment and accounting systems.
• Perform HIPAA Validation of Clearing House application.
• Validate different Electronic Data Interchange (EDI) formats such as X-12, EMCDS, PCDS and 1500 formats.
• Validate different EDI formats and transactions under HIPAA compliance.
• Maintained bug lists for critical issues using Quality Center 10.0for bug tracking
• Assigned severity levels to different test cases and prioritizing them. Thereafter, performed testing in that manner.
• Mapped Requirements to test cases, providing Requirement Traceability Matrix to ensure project implementation within given timeline using Quality Center.
• Wrote SQL (Toad) queries to check whether correct information was retrieved from the database.
• Did User Acceptance Testing on before installation of the application to user environment.

Environment: QTP, Quality Center, Test Director, SQL, Java, J2EE, Apache, Toad, MS Office, Oracle 10i,Web logic.

Confidential, Dallas, TX

QA Analyst

Responsibilities:

• Designed the efficient manual test cases (both positive and negative) based on the analysis of Business Requirement documents, SRS, Functional Specs, Technical Design documents and Use cases.
• Interacted with Specification requirements team and developers regularly.
• Responsible for performing the Regression tests for every new builds, interim builds, candidate builds and modifications in production, development and QA environments.
• Analyzed the business logic of trading and banking operations and designed test cases.
• Worked on different trading module stocks, Options and Mutual funds.
• Tested Confidential banking modules for brokerage and bank accounts.
• Analyzed end to end functionality by testing the application manually.
• Involved in user authentication testing for both Android and Apple devices.
• Tested the application for navigation to different pages, buttons and other features on the page.
• Tested Confidential application in iPad, iPhone, version 3 and 4.
• Tested different modules of application in Android.
• Used QualityCenter10 to design the scripts, perform baseline testing, execute the scripts and organize all the scripts systematically and generate reports.
• Updating scripts in Quality Center and excel sheets.
• Interacted with business analyst to discuss better UI features that can be provided through the application to the clients.

Environment: Android, iOS, Windows, SQL Server, Quality center.