SUMMARY:

• A dedicated leader with a proven track record of guiding products from concept to commercialization. Experienced in implementing strategies for broad product lines, and improving processes associated with business integration. Played integral roles in establishing new product lines through key positions on product strategy & portfolio planning teams. Enabled finance, sales and marketing to be better integrated with product strategy thereby improving market penetration and revenue. Through leadership and decisiveness introduced and implemented successful cloud eco - systems and products. Adept at opportunity assessment to drive business growth, combined with excellent communication, team building, international business and program management skills.
• Strategic Planning Product Management Program Management Change Management Project Leadership Risk Management Process Improvement Product Lifecycle Management International Business Cloud Management & Computing System Architecture Managed Services Industry Compliance & Standards Data Protection, Disaster Recovery & Capacity Management
• Improved market entry for Confidential ’s cloud network product, SCI (Secure Cloud Interconnect), and increased revenue. Identified potential opportunities and market for Confidential Network Cloud products. Provided partner & technology assessments and analysis (Product & Market).
• Managed partner on-boarding strategy and road plan, finalized assessments (Business Cases).
• Supported the sales teams to reach the revenue target ($2.6M) in FY14.
• Rapidly established an ecosystem of 20+ partners to access Confidential network products and global datacenter footprints. Defined partner strategy and led engagement & relationship management activities with key cloud providers like Confidential, Confidential, Confidential and emerging technology vendors, making market more relevant to Confidential ’s eco-system.
• Developed long term strategic plan and business opportunities for emerging technology. Identified TAMs, chaired discussions with Confidential like Confidential, Confidential, Confidential, Confidential, & Confidential and assessed financial implications, including profitability and viability. Led future product initiation.
• Authored and enabled a standard scoring model to rate the business and technical aspects of vendors and prospective cloud partners for data collection and international project management.
• Led the Confidential Cloud integration of automated billing and usage base support for customers that went from concept to beta trial in ~12 months. Managed seamless coordination with global sales, product & business marketing teams and third party integrators (VMware).
• Devised and implemented organizational, procedural and processing changes to achieve Confidential IT Service Management automation and ITIL compliance for Confidential Software as a Service.
• Delivered a fully functional Confidential SaaS Application RIM site, for one of the key customers for the business, ahead of schedule. Supported executive management with various scheduled, ad-hoc and on-demand project status reports for effective decision making.
• Recipient of “Best Employee ” for optimizing back-up & restore performance at Confidential

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, CA

Product Manager

Responsibilities:

• Define and drive product initiatives from concept through to initial launch and manage stage-gate process. Products include network solutions (hardware and software) as well as network products that are integrated into cloud technology.
• Improve market entry for Confidential ’s product and increase revenue. Develop & implement solutions.
• Seek new business development opportunities, analyze the competitive landscape, product profitability and sales success. Determine strategic alliance and partnership.
• Lead all efforts to on-board technical partners & conduct technology assessments, provides subject matter expertise of cloud products/market (space).
• Maintain a status dashboard for all portfolio products, & lead the roadmap.
• Assist with marketing plan. Establish product s for industry and customer referrals.
• Quarterback go-to-market efforts to support product launches. Manage comprehensive, cross- functional activities including betas, positioning, product documentation, and sales collateral.
• Work closely with (downstream) product management, provide launch support and transition to product release.

Confidential, Fremont, CA

Services Integration Lead

Responsibilities:

• Develop and manage a team of engineers responsible for operation support.
• Manage production engineering environments for high availability Confidential SaaS applications.
• Manage release and delivery of Confidential ’s Cross-Cloud production site for end-to-end integration

Confidential, Woodcliff Lake, NJ

Lead Software Storage Engineer

Responsibilities:

• Coordinate software releases of multiple products on multiple platforms & client workstation
• Lead and grow the Quality Assurance (QA team).

Confidential, Newark, NJ

VOIP Analyst, Product Assurance

Responsibilities:

• Execute support (functional and performance) for websites and customer system interfaces.
• Evaluate new technologies (Wi-Fi & VoIP), test & maintain web portal site for the product integrity.