Test Manager Resume
Atlanta, GA
SUMMARY:
- A reliable Test Manager with 18 years of IT experience by leading and delivering projects with full domain on methodologies such as SDLC, Unified Process and Agile with Teams located in offices in several countries. Established client - vendor engagements by proposing and delivering quality on end user and corporate products. Experience on managing full Quality Assurance engagements, delivery/release management, and team leader through the whole product life cycle.
- Able to deal with customers requirements & engagements, fulfilling them with quality standards under pressure.
- Open - minded, positive, with a flexible attitude and willing to work with teams across the globe. Quick learner, fast new technology and methodology adaptation. Analytical, Well organized and Methodical leader. Multivendor management.
TECHNICAL SKILLS:
Testing Tools: HP UFT/QTP, HP ALM/Quality Center, Test Director and WinRunner. TestComplete, IBM Rational Robot, Test Manager, JIRA, Perfecto Mobile, TRAC, Testlink, Bugtracker, Bugzilla, Selenium.
Programming Languages: C/C++, Visual Basic script, Java & javascript, PLEX-C, AXE Assembler, PHP, SQL queries
Quality/Project Management: HP-PPM (ITG Service Manager), Gap analysis, Root Cause AnalysisCMM/CMMi/TMMi, Six Sigma (DMAIC).
Telecommunications: TDMA, CDMA, GPRS, GSM (including nodes: MSC, HLR, BSC, VoIP, VLR). Protocols (TCP/IP, PPP). Front-End applications: Online, Mobile, CRM, Point of Sale (POS), Customer Care, CRM and IVR.
Web Development: Dreamweaver, Adobe Photoshop, Macromedia Flash, PHP, XML, Cold Fusion, HTML, Joomla.
Others: COBOL, RUP Suite (Rose, ClearQuest, Requisite Web Pro, ClearCase), UNIX (Solaris), Cognos Impromptu.
PROFESSIONAL EXPERIENCE:
Confidential (Atlanta, GA)
Test Manager
Responsibilities:
- Responsible of releasing projects (20+ monthly) for different Front end-user applications, including Online, Mobile, Digital, Customer Care, CRM and retailer (POS) expertise. Leading, guiding and mentoring Test Leads and SMEs in a very dynamic culture of delivery. PMO and Release management liaison for Testing and business Confidential the IT corporate level. Managed the QA/Testing effort of the Spanish version ( https:// Confidential . Confidential .com/). Managed projects on budget from $100K to $1 M USD, assuring quality for 7 million customers. Confidential: Confidential, Confidential, Confidential, Vail, Confidential &T, Confidential .
Confidential (Atlanta, GA)
Project Manager/Test Lead
Responsibilities:
- Assured the release of different products used Confidential corporate, leaded the deployments from the QA perspective of a big major release (SAP), assisted business managers to achieve their UAT.
Confidential (Bloomington, Illinois)
Test Coordinator
Responsibilities:
- In Language Testing Lead (Localization Testing). Performed a key role inside the organization defining the Inception documentation for In-Language testing across the enterprise (Program level). Led the System and UAT teams to assure web products released in Spanish Language ( https:// Confidential . Confidential .com/ ). Performed Risk & Issues coordination role for the Release Test team. Assisted several teams across the enterprise interviewing around 80+ candidates from junior to manager level positions.
Confidential
Test Coordinator
Responsibilities:
- Managed 26 testing resources, for several Testing teams: from Functional, Test Data, Test Analysts, Test architects, Test environment to Defect management. Initiated the team and stabilized the operation without impacting the primary budget. Built strong relationships with client management and account management to assure the operation of all managed resources.
Confidential
Project Test Manager
Responsibilities:
- Within the Testing Center of Excellence, I was responsible for end to end testing for banking products across multiple applications/locations. I created financial forecasts and negotiated with PMOs. Testing phases coordinated: Construction, System Integration, User Acceptance and Performance Testing. Acted as a SME in testing terms. Facilitating teams, staffing, recruiting and operational guidance to all internal groups (40 members). Managing the testing of the Spanish version
Confidential
System /Developer Engineer
Responsibilities:
- Participated in product development lifecycle, including customer’s requirements, high level investigations & feasibility as a system engineer; design, code reviews, Man-Machine Interface documentation as a designer and testing of features, regression test and plant testing as a tester. Created and drove component development, designs, and concepts to completion in a timely manner. Mentored and led technical team members, including resolving escalated issues quickly and correctly