Sr. Qa Analyst Resume
Austin, TX
PROFESSIONAL SUMMARY:
- 15 years of IT experience with exposure to both Manual and Automation testing.
- Experienced in leading teams and responsible for delivery.
- Experienced in requirements gathering, defining test scope, review of test scripts and maintaining quality records.
- Extensively involved in preparation/execution of Test Strategy, Test Plan and Test cases.
- Exposure of complete software development life cycle.
- Experienced in schedule estimation, resource estimation, project management & tracking, Team Management, Resource allocation and Work allocation
- Experienced in writing small SQL Queries and Procedures to perform database testing
- Adapt with Quality Methodologies such as V - model, Waterfall model, Agile Methodologies, RUP Methodology, and Risk Management.
- Monitoring of network quality and performance benchmarks and continuously updating them for the better service.
- Monitoring on network KPIs and optimization techniques for 3G, Wi-Fi networks, VoWifi, LTE. Identification of RCAs (Root Cause Analysis) on issues.
- Business case analysis with business functional of the new technologies and the Go-No go decisions.
- Strategic decision making about evaluation of a new technology and its implementation.
- Facilitation of Inter-operability (IOT) Testing. Developing test strategies, test plans and execution of tests.
- Execution of Call processing feature tests in cross-functional teams.
- Reviewing of project schedules and taking effective measures to overcome any issues and plan mitigation paths accordingly.
TECHNICAL SKILLS:
Operating Systems: UNIX- Sun Solaris, Linux, Windows 2000, DOS, AS400
Languages: Java, J2EE, JavaScript, .Net, C, VB Script, Visual Basic, ASP, and SQL 2005
Databases: Oracle, SQL-Server 2005, MS Access and DB2
Tools: QC, Rational Clear Quest, TFS, QTP, Load runner, JMeter, SoapUI, UFT, SIPP,Seagull Diameter testing tool, ethereal, Wireshark
QA Testing Method: Agile Methodologies, Waterfall model and V&V Methodologies
Software: Rational Clear Case, Rational Clear Quest, Team Foundation Server, MSWord, Excel, Power Point, Lotus Notes
PROFESSIONAL EXPERIENCE:
Confidential, Austin, TX
Sr. QA Analyst
Responsibilities:
- Prepare estimation for efforts and resources
- Preparing test plan
- Identifying test scenarios based on BRFDD
- Identifying test cases based on scenarios
- Creating test data and test matrix
- Lab set-up and Integration test
- Executing test cases
- Handling defect calls
- Identifying and managing defects
Confidential, Dallas, TX
Sr. QA Analyst
Responsibilities:
- Prepare estimation for efforts and resources
- Preparing test plan
- Identifying test scenarios based on BRFDD
- Identifying test cases based on scenarios
- Creating test data and test matrix
- Lab set-up and Integration test
- Executing test cases
- Handling defect calls
- Identifying and managing defects understand SQL queries as they were used to generate initial data sets
- Experience in reading/interpreting data mapping documentation
- Familiarity with AS/400 based application menus and navigation
- Ability to query DB2 tables with SQL from the AS/400 command line
- A basic understanding of plant inventory, from an inventoried commodity perspective
- A basic understanding of telephone numbers, and npa - nxx administration
- Plant conversion experience
Confidential, Dallas, TX
Professional Services Architect
Responsibilities:
- Major DSR upgrades activity from DSR4.0 to DSR5.0
- Responsible for Creating MOPs.
- Used Seagull tool to simulate PCRF/PCEF and testing the functionality of DSR. Gained knowledge on DSR applications such as FABR, RBAR, PDRA. Working knowledge with Diameter and 3GPP interfaces (S6, Gx, Rx, Gy, Sh). Knowledge on functioning wireshark and troubleshooting network issues using traces.
- Good understanding of HTTP/HTTPS, FTP, SMTP, NTP, SIP, and NFS protocols. Worked on LTE IMS RBT system and tools used are SIPP, wire shark, Confidential &T CC tool.
- Also worked on Confidential &T’s project “2 tier to 3 tier migration” which involved rebuild of Active/standby NOAMs and Disaster Recovery NOAMs. Create XMI on existing MPs to talk to new servers, migrate all data from current SOAM to new NOAMs. Provision and re-configure all user groups, connections to run traffic as normal as previous.
Confidential, Dallas, TX
Project Lead
Responsibilities:
- Provide validation of MOPs for supporting Atrium Integration and Deployment work.
- Update/revise MOPs as needed to support Atrium Integration and Deployment.
- Develop, Review and Coordinate CIQ information with stakeholders
- Build and review scripts to support preparation and cutover initiatives.
- Support, as requested, to integrate lab equipment.
- Support NDIO Management as requested for Atrium related integration, Deployment and Validation needs.
- Work as a team player with other Vendors and ALU employees to support the Atrium Integration and Deployment efforts.
- Report any problems or issues arising from following the MOPs and adhere to the escalation process should any issues surface during MOP execution.
Confidential, Plano, TX
QA-Lead
Responsibilities:
- Analyzed system requirement specifications and developed test plans, test cases to cover overall QA integration/Automation Testing
- Identifying End-End Scenarios and Developed High Level Scenarios for functional and automation/performance testing using SIPP tool
- Provisioned and configuring user profiles and other services enabling using appropriate APIs in SOAPUI and JMeter tool
- Using VNC client, connection was made to access TTCN server. SIPP installation was done on TTCN server for execution, editing and saving files. Execution of SIP calls using UAC and UAS scenarios and capturing RTP streams using Wireshark tool
- End to End testing was carried out using a tool called Mobile complete (simulation of real mobiles)
- Prepared weekly report for QA team and conducting weekly review meetings during Test Planning stage, daily status updates during Test Execution stage.
- Acquired knowledge on Confidential EBI system, ECT ring back tone system and Confidential Charging system CS3.0 and CS5.0.
- All the Test cases were reviewed and uploaded into ericol (shared point)
- Was responsible for Functional testing, non-functional using SIPP tool. Covered the functional, non-functional followed by regression testing during the various testing phases of the application
- Responsible for both Functional including Integration, system test, UAT testing and Non-functional testing activity using SIPP open source tool and provisioning activities using SOAP APIs and web based tool
- Having expertise on usage of CCN, SDP, AIR, VS along with Confidential &T’s rate plan and management of customer’s billing system. Involved in both Voice testing and data testing activities. Responsible to provide regular customer support on ring back tone related issues. Gained knowledge on protocols such as ISUP, CAMEL (CAPv2, CAPv3 etc), RTP, SIP, diameter, SCP, IN services, HSS, CSCF. Configured Vlans on Cisco routers when required.
Environment: SIPP, SOAPUI, Wireshark, SQL, Oracle 11i, MARS, TTCN, Ubuntu Linux, and Windows, IPv6
Confidential, Troy, MI
Test Manager
Responsibilities:
- Point of contact for non-functional testing services (automation, performance and/or vulnerability scanning) for the assigned Business Units (program / project)
- Was responsible for the non-functional testing solution direction and implementation of the non-functional test processes and standards for the assigned program / project
- Work with the Program Test Manager on overall test solution delivery for the program / project.
- Modified the existing Performance Scripts as per the new enhancements
- Created Load Runner scenarios for new functionality correlated and parameterized the scripts for load test and uploaded into Quality Center9.5
- Parameterized and Correlated the Performance Scripts as per the changes.
- Created Group Scenarios in Loadrunner Controller and Executed the Group Scenarios
- Monitored Different kinds of Graphs like Throughput, Hits/Sec, and Transaction Response time, Windows Resources (Memory Utilization, CPU Utilization, and Threads) while executing the scripts from Load runner 9.5 Controller
- Analyzed the results of Load testing and Performance Testing by using Analysis tool and identified the Server issues/bottlenecks in the system
- Configured Production Server System settings on Load Testing/Performance Testing Servers and Created Load and Performance testing scenarios for performance testing using Load runner 9.5 by creating 1000 virtual users
- Analyzed Network Time and Server response time delays by using J2EE Web Diagnostics
- Prepared detailed Performance/Load Test Analysis Report with Graphs and the application Performance Issues/bottlenecks from the scripts execution
Environment: VUGen, HP Load Runner9.5, Agile Methodologies, J2EE, JSP, XML, QC, UNIX and Windows XP
Confidential, Saint Paul, MN
QA Test Lead
Responsibilities:
- Managed a Team of 6 Members which includes on-site and off-shore, conducting weekly review meetings during Test Planning stage and daily status updates during Test Execution stage
- Analyzed Portfolio Management, Investment Planning, Financial Planning, Customer Support and Investment Strategy Tools and processes.
- Identified total of 20 important Business Process workflows and 4 Group Scenarios after discussing with Business users, Product development team and Product manager
- Interacted with End Users to obtain specific system requirements
- Prepared detailed test plan and test strategy for Performance testing for Confidential Access®Online.
- Created Load Runner scenarios / Vugen test scripts, Customized, correlated and parameterized the scripts for load test and uploaded into Quality Center9.5
- Correlated the dynamically created session data in the load test scripts in VUGen to synchronize with the application.
- Used Quality Center as repository for requirement analysis, design test cases, Execute test cases, Bug tracking and reporting
- Developed and executed complex SQL Queries and Procedures to perform database testing
- Prepared detailed Performance test reports and Participated in GO/No-Go Meeting with end clients
Environment: .NET platform, ASP .Net, Sql Server2000, Loadrunner9.5, Manual Testing, QC, Rational CQ
Confidential, Austin, TX
SR Test Engineer
Responsibilities:
- Understand and analyze Business, Functional and Non-functional, Technical and UI interface requirements of the project.
- Provided test Estimates for the types of testing carried out such as Performance testing, Security testing and Automation.
- Provided hardware and software requirements based on the testing being carried out.
- Created and reviewed Test strategy and test plans.
- Execution of test cases related to mobile applications using multiple browsers and IOS related to Mobile.
- Review and audit test deliverables, defects, results created by team members.
Confidential
QA -Test Lead
Responsibilities:
- Understand LIC’s Process Documents and prepare ISDs (Interface Specification Document).
- Developed Test Design doc and test readiness doc for web services testing.
- Lead a team of fourteen.
- Manage team with respect to testing.
- Monitor and audit test Execution status and defect management.
- Monitor for test tool licenses and request for all required tools access.
- Participate risk management and ensure on-time delivery of deliverables.
Environment: MySQL, DB2, Java Application, Mainframe
Confidential, Plano, TX
Technical Specialist
Responsibilities:
- Hands-on experience on PSTN, 2G, 3G and UMA networks.
- Understand customer requirements and Design and development of Test Plan & test procedure as per requirements.
- Upgrade and installation process of New software release on both WSS and WMG
- Installation of Interface cards and provisioning database using Wireless EMS or CLI.
- Manual testing of WMG features such as *Quad OC3, VSM-8b, ESM, STM-1 using SONET/SDN test equipment called Digital Light Wave. Other features like 75 Ohm E1, CAS on OC-3 using test equipment called SAGE box
- Basic Call processing-(MO to MT, MO to PSTN, PSTN to MT) using different trunks (ISUP, BSS, CAS) 1+1 APS, Redundancy with traffic, Alarms and events, Performance management
- Performance testing and capturing traces, debug and analysis for failure test cases
- Reported problem and perform Regression
- Worked on Nokia series 60 PC Suite applications. This desktop software application can synchronize with a Nokia mobile phone and also can create, edit, store contacts, music, video, wallpapers etc.
Environment: Sql Server2000, Sun Solaris 10.00, EMS, NMS, Real 2G and 3G phones, SAGE box, INET, Digital Light Wave
Confidential, Plano, TX
Project Engineer
Responsibilities:
- Upgrade and installation process of New software release on both WSS and WMG
- Installation of Interface and Control cards and provisioning database using WEM or CLI
- Manual testing of WMG features such as * Quad OC3, Quad STM-1 using SONET/SDN test equipment called Digital Light Wave. Other features like 75 Ohm E1, CAS on OC-3 using test equipment called SAGE box
- Basic Call processing-(TDM) using different trunks (ISUP, CAS), Redundancy with traffic, Alarms and events, tones and Announcement validation, CDR validation, Performance management.
Environment: SQL Server2000, Unix-Sun Solaris 6.00, EMS, NMS, Real 2G, Digital Light Wave, SAGE box, INET
Confidential
Project Engineer
Responsibilities:
- Was involved in various feature testing and sanity using Real switch and also using virtual switch(VSOS) which includes right from booting the switch, bringing up GWC's with required load, data filling and provisioning for different ca llp testing using various IP line protocols like mgcp, H248, NCS. ISUP and PRI trunk calls testing activity was also carried using H248 and Aspen, SIP-T protocols.
- Involved in product validation of Confidential ’s core CS2K (CM and GWC) functionality required by development community. Was involved in performing Sanity activity of GWC-IP to maintain and determine the stability of software load for further development and testing. As part of this activity I was involved in Verification of both Trunk calls using ISUP and PRI trunks which includes aspen, SIP and H248 protocols. I was Involved in testing line to line call for protocols such as NSC, MGCP, H.248. Other class-5 features like 3way conference call, call waiting feature, call forwarding feature, basic call processing, billing and other basic functionality of this gateway. Redundancy capability of the core was tested by doing basic swacting of GWCs.
Confidential
Test Engineer
Responsibilities:
- Designed the Test Procedure, Planning and Writing the Test Procedures, Test scripting, Load installation, License validation, Executing Test cases(Testing), Checking Call Detail Record useful for Billing, Load Testing, Problem Identification & Resolution.
- Provisioning of database using GUI and monitoring different components of switches using a NMS and EMS management system and taking care of fault management.
- Testing Class-5 feature applications includes Call Hold, call waiting, call pickup, auto recall, auto callback, call forwarding, call park, speed dial etc. Different call scenarios like local calls, intra-lata calls, inter-lata calls, Centex calls, VPN calls, CIC based routing etc. Testing of switch as Class-4 includes National call, SAC call, International call, operator assisted call, 911 and 411 calls etc.
- Testing activities involved: Basic call processing on class5 and class 4, Supplementary call features, Interlata, Intralata, VPN, Enterprise solution-IP PBX Value added service validation, Manual and Automated testing for voice, data, Mediation of calls between different protocols, Verify for announcements and Tones, SLR Redundancy, alarm monitoring, Billing verification using CDR and Application Related Testing included IVR testing, BSS and OSS with CDR validation.
Environment: Sql Server2000, Sun Solaris 5.0, EMS, NMS, ATS simulator, INET
Confidential
Software Engineer
Responsibilities:
- Responsibilities includes scripting for SS7 messages on WATT(workstation Automated test tool), megaco messages on TAS(ABNF format), Testing for CALEA feature using ATS( Confidential test software) . Database updation for the switch using MMI commands. CDR check was done for every point in call.
Environment: Sql Server2000, Sun Solaris 5.00, EMS, NMS, WATT proprietary, INET
Confidential
System Test Engineer
Responsibilities:
- Performed integration, testing and validation of Confidential Time-Space-Time switches of various capacities upto 4K lines as per the required specifications which includes feature testing, performance testing, Call processing for INBAND, SS7, ISDN, ADSL for voice and data
- Configured links, link sets, trunk groups and CKT groups, signaling routes, signaling point codes (OPC and DPC)and testing the CCS trunks with loop back
- Integration, Testing and Validation of ISDN (BRI & PRI) & SS7 SUM Cards.
- Testing of all kinds of terminations such as normal subscriber (LCC), CCM subscriber, 2 Way Trunks, E&M trunks, CAS trunks and CCS trunks, data provisioning using Unix shell scripts, integration of the various unit consisting of - MUX unit, Space Switch unit, and the Admin and Space Switch Control unit. Interaction with the customer inspectors during System offering was also a major part of my position description.
- Monitoring different components of switch using a NMS and EMS management system and taking care of fault management.
- Monitoring using OAM system for alarms and managing system for any fault in the system.
Environment: MS Access, Unix, EMS, NMS, TTG, BM, SM, CM, Real phones, SAGE box, INET