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Qa Manager Resume

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CA

PROFESSIONAL SUMMARY:

  • 11+ years of experience as IT Professional with strong Leadership, Project Management, End - to-End Test Planning and Execution of system, functional and non-functional testing with Agile Environment. Experienced in Client-Server and Web Applications testing.
  • Adept in Agile Methodology - Requirement analysis within SCRUM team, TDD, UAT, Sprint Planning, Product Grooming, Release Planning, Effort Estimation, Product Showcase to business, Sprint Reviews and Retrospective, Status Reporting etc.
  • Skilled in Test Management including Preparation of Test Strategy, Release Plan, Test Plans, Story/Sprint Sign-off Reports, Sprint and SCRUM Release Artifacts, Risk Analysis Plan, Test Closure activities and Test Deliverables.
  • Expertise in understanding and documenting Business Flow Diagrams, Dataflow diagrams, UML Activity Diagrams and Use Case Diagrams. In-depth knowledge of all phases of Functional and System Testing Build Acceptance, smoke/sanity, UI, Usability, Integration, Performance, Regression, compatibility and release testing.. Experienced in using a wide range of Automation and Defect Tracking Tools.
  • Providing the Definition, Management and Implementation of Automation projects across Multiple Programsto facilitate accurate Project Planning, Tracking and Scheduling. On- time Quality Deliverables.
  • Providing insight for the Automation process for future testing efforts, identifying tools, test execution strategies, Frameworks, building and mentoring cross functional teams and vendors. Resource Management. Functional and Performance Automation Testing.
  • Overseeing the project budgeting and costs (ROI) by applying Automation metrics to the strategies and goals against the s. SPOC for QA related activities. Defect Tracking and Management. Executing Acceptance tests for the Customers
  • Sign off for QA deliverables. Effort Estimations, Client & Commercial Management, Vendor Management, Support Documentation.
  • Productivity from the team by Mentoring and the team as per the Business Needs in terms of Automation tools & techniques, technology, domain by setting long and short term Goals and Reviews. Resource Optimization & Management
  • Member of the TCOE (Test Centre of Excellence) with a proven track of implementing a Unified Test Automation Framework (UTAF) to maintain Procedures and Standards all across the Projects. Involved in Hiring/Supervising of Costing/Budgeting, Appraisals, Project Proposal and Business Development activities at the organizational level.
  • Cohesive Team Player with Fast Learning Curve along with strong Analytical, Problem Solving, Innovation, planning, organizational, Communication &Interpersonal Skills.

TECHNICAL SKILLS:

Operating Systems: MSDos, UNIX, MS Windows, 9X/NT/2000/2003/XP, Mac OS, iOS 7, iOS 6, iOS 5, Android

Test Management & Defect Tracking: Quality Centre, Test Director, Visual Intercept, Lotus Notes, Jira, Mantis, TeamForge, VersionOne, Rational Quality Manager, ClearQuest, Bugzilla

Automation Functional &Performance Testing): HP(Mercury)Suite-QTP 10.0,WinRunner7.0, Cucumber, Selenium, Selenium Web Driver,LoadRunner6.5, Simulators

Languages: C, C++, Java, C#, .net, J2EE, VB, ASP, HTML,XML

Databases &Management: SQLServer2000, Oracle9i,Informatica, BigData, Hadoop, HDFS

Configuration Tools: MS VSS, Source offsite, SharePoint, Rational ClearCase

MS Tools: MSoffice2003, Word, Excel, PowerPoint, Project Visio.

Web Services: SOAP, SOA Architecture, WSDL, Rest API’s

Cross-BrowserTesting: Mozilla Firefox, Google Chrome, MS Internet Explorer, Safari

Methodologies: Agile, Waterfall, incremental, Rapid Prototyping, TDD, BDD, FDD, V-Model, CMMI Maturity Model

Domain Expertise: Banking, Investment Banking, Equities, Fund Administration, Accounting &Auditing, Real Estate, WorkForce Management, Legal, Mobile Applications, Health Care, Insurance, Financial Applications, E-Commerce, ERP, CRM, Business Process.

PROFESSIONAL EXPERIENCE:

Confidential, CA

QA Manager

Environment: C#, .Net, JavaScript, VB, Quality Centre, QTP, Cucumber, SQL Server 2008, Visual Studio, Oracle, ETL Testing, Informatica, Big Data, Hadoop, HDFS, Share Point Portal, Team Forge.

Responsibilities:

  • Worked with Product Owners and Business Analysts to finalize Release Schedules, Business& Functional Requirements, to facilitate the planning and implementation of Data Base solutions.
  • Provided insight for Test Automation- Test Strategies, Plans, Test Data, identifying Tools, Testing Framework, Test cases/scripts, Test Execution Defect Tracking and Status Reporting.
  • Worked extensively with QTP and Cucumber Tools generating scripts and scenarios, Test Execution and Defect Tracking and Test Reporting via Quality Centre.
  • Created Business process scenarios, steps, step definitions using Cucumber. Designed Data Driven Framework, Functional, Regression and Acceptance Automation suites.
  • Worked onto Conceptual and Logical Data Models (CDMs), (LDMs) for Enterprise Applications to explore the domain concepts, and their relationships.Created Entity Relationship (ER) diagrams based on Business Requirements.
  • Validated the db schema, depicting the data tables, the data columns of those tables, and the relationships between the tables.Validated Table & Column level Constraints, data types, expressions, conditions and functions. Querying performance for tables with huge records.
  • Executed Complex SQL queries DDL, DML, TCL, DQL, DCL statements, types of Joins, & Sub Queries Nested Queries, Correlated Queries, View, Sequence, Aliases to implement business logics and facilitate user interface implementation and support front end applications.
  • Worked onto Predefined Stored Procedures, User Defined Functions (UDF's), Triggers that support the front-end applications, web applications created in VB.net, C# and SSRS reports. Try catch Exceptions. Used COMMIT & ROLLBACK transactions.
  • Validation of the Data Migrated from heterogeneous sources (Text files, Excel docs and Access files) to SQL Server Databases. Worked on SQL scripts for importing data from XML files.to transform XML documents into other formats, like XHTML, pdf, etc.
  • Worked on Designing, Creating and Validating ETL Packages with different Transformations for loading the data from Heterogeneous sources into target data by performing Execute Package Task, Execute SQL Task, Derived Column, Conditional Split, Lookup, Multicast, Merge, Aggregate, Pivot, Sort.
  • Worked with Informatica - Source Analyzer, Warehouse Designer, Transformation developer, Mapplet Designer, Mapping Designer, Repository manager, Workflow Manager, Workflow Monitor, Repository server to load data into DWH from flat files and legacy systems.
  • Created QA scripts and Stored procedures to perform QA operations and manipulations during ETL such as data profiling, data duplication, data cleansing and data verification.
  • Executed data load reviews, analysis and verification of ETL logic design for data warehouse.
  • Worked onto Big Data, Hadoop, HDFS (Definition File System).
  • Expertise in creating Dashboard Reports to view Reports based on user requirements.
  • Created Requirement Traceability Matrix and Performed the Root Cause Analysis for issues. Implemented performance logger and customized roll over behaviour of production logs.
  • Coordinated with all the teams in the project in triaging and fixing the issues during testing phases. Provided Test Progress and Metrics to the customer and management.

Confidential, CA

Test Manager

Environment: Asp.net, JavaScript, VB, Flex, ASP 3.0, C#.net, XML, QTP, Quality Centre, Version One, Visual Intercept, Rational Quality Manager, Selenium, Web Driver, Cucumber Framework, Share Point Portal & SQL Server.

Responsibilities:

  • Discussed and finalized the requirements with Business Analysts, Product Owners and functional teams for creating Release Schedules, test plans, test scenarios and new screens.
  • Provided insight and Oversaw the process for automating testing efforts - identified tools, designed framework, designed test data, determined execution strategy.
  • Developed and deployed web services to interact with partner interfaces, and written client interfaces, and implementation classes related screens web services.
  • Extensively worked onto multi-tasking functionalities of edit multiple listings, run multiple searches, Saving Searches, Prospecting, Comparative Market Analysis(CMA)
  • Successfully implemented Three-way integration between Search Results, Mapping and Images. Email/home page notifications, Uploading multiple images functionality.
  • Worked onto the Listing statistics feature that shows the number of MLS views, IDX views, and times added to Favorites. Report Generation.
  • Define the process and standards for automation test cases/scripts.
  • Creation of Scenario based scripts and screen based scripts using QuickTest Professional (QTP).Regression Suite and Acceptance scripts .Code Review
  • Developed data driven framework to automate web services testing.
  • Creating/Updating/Execution of test cases/scripts. Created Object Repositories,Re-usable Actions, Recovery Scenarios,User Defined Functionstobe used in other Automation Scripts.
  • Automate the web service application validating the application according to business rules.
  • Involved in functional/component/service level testing for API‘s.
  • Worked extensively with Quality Center for creating Test Plans, Test Cases, Test Design, Test Inputs, Test Logs, and Test Summary Reports.
  • Used db schema to create test database, validating and loading initial test data, developed SQL scripts necessary for deletions, insertions, and/or updates required to create the test data.
  • Created test environments, pre-production test/QA environments. Deployed the code on different application servers for various environments Integrationand UAT.
  • Worked extensively with QTP and Cucumber Tools generating scripts and scenarios.
  • Designed scenarios, features, steps, step definitions, frameworks, test case execution, and report generation using Cucumber. Acceptance tests for customers.
  • Validated application's GUI for compliance with Usability guidelines
  • Worked on the Mobile Version of the project involving IOS and Android testing.
  • Worked on functionality, regression, GUI, AdHoc, Exploratory, browser/OS compatibility testing. Performed cross-browser testing using Selenium API (Mozilla Firefox, Google Chrome, MS Internet Explorer, Safari, Opera).
  • Involved in designing and developing Data driven automation framework Java Scripting.
  • Provide with a gap analysis report outlining all the application functionality areas that could be tested using automated Selenium Web Driver.
  • Analysed, Reproduced and reported defects via bug tracking tools VersionOne and QC.
  • Created and maintained a detailed Business Requirements Traceability Matrix.
  • Performed the Root Cause Analysis for issues. Implemented performance logger and customized roll over behavior of production logs.
  • Coordinated with all the teams in the project in triaging and fixing the issues during testing phases. Provided Test Progress and Metrics to the customer and management.
  • Supported production environment for releases by identifying, analysing and fixing the issues
  • Single point of contact for all client issues reported by customer/client representatives. Communicated effectively to get issues resolved / escalated in a timely manner.

Confidential

Technical Consultant - QA

Environment: C#, .Net, JavaScript, VB, QTP, Quality Centre, Visual Intercept, Jira, Fund Administration, Business Process Testing, Team Forge, SharePoint Portal Server, Selenium, Visual Studio, MS Office Word, Excel, MS SQL Server

Responsibilities:

  • Worked directly with the business analysts and Customers to understand and prioritize Business Requirements through various phases of the project from Business Process Study (AS-IS, TO-BE), Gap Analysis, Customization, Change Management.
  • Worked as Onsite Co-Coordinator, bridge between the client and offshore QA teams for Effort estimations by (WBS), Function Point Analysis (FPA) for the QA deliverables.
  • Preparation &Publishing of Test Strategy and Test Plan for every Release and coordinating the final QA signoffs, Reports and Approvals for a successful Release.
  • Preparation of Test metrics - Effort Variance, Schedule Variance, Defect Density, Defect leakage, RSI (Requirement Stability Index), DRE, for Productivity & Team Efficiency
  • On-Time Quality Delivery of testing Activities.
  • Leadership and coordination in the Analysis &design of Features/Functionalities, Modules, Interfaces, Reports. Performed and generated Analytical Stats and Reports of the Existing and Proposed System, supporting continuous business improvements.
  • Created Business Process Scenarios for the client and team for better understanding of the Process and workflow of the system. Preparation of Acceptance scripts.
  • Extensively worked onto New Accounts, Automatic payment program for Vendors, Lockbox functionality for Customers, Master data, Fixed Assets, Consolidation reporting.
  • Worked onto the Organization’s Capital Markets modules like equities, stock loans, convertible debt conversion & private equity, funding venues, market analysis, credit reporting systems.
  • Worked onto new buying and selling activity modules, existing accounts, pilot modules.
  • Worked on different modules of the System for archiving and creating queries to provide the data for internal and external Audit and Tax department requirements.
  • Transactions Module- Execution of Month-End and Year-End closing functionality scripts.
  • Extensively worked on QTP for creating Data Driven, Keyword and Hybrid frameworks. Setting up of the test lab environment
  • Created functional testcases/scripts using Selenium. Used record and playback feature,ReviewUpdation of scripts, Execution and Reporting.
  • Supported and worked closely with the client to upgrade the application by performing rigorous Integrated and Regression testing
  • Worked onto Gap Analysis and Preparation of Traceability Matrix, Performing Root Cause Analysis, Risk Assessment & Mitigation
  • Trouble-shooting and expertise in production support.
  • Continuous Process Improvement by managing client relations, Regression Testing, Reduced Defects Slippage & CSAT Ratings(customer focus)

Confidential

Test Engineer/Sr. Test Engineer

Environment: QTP, Test Director, Lotus Notes, Share Point Portal Server, Win Runner, Load Runner, C#, VSTO 2005, .Net2005, Office2003, Word, Excel, MS SQL Server

Responsibilities:

  • Understanding and Analysing Business and Software Specification Requirements.
  • Working with Business Analyst and Senior Team Members to gain Product and Domain knowledge. Involved in Product Review Meetings.
  • Involved in the Preparation of test plan and Test Schedules.
  • Preparation / Review of Test Design and Test Data
  • Identifying and Preparation of Automation testcases/scripts.
  • Generation (Recording and Playback) of Test scripts
  • Execution of Manual and Automated Test cases I Test Scripts.
  • Defect logging and Tracking to closure. Preparation of Test Summary report
  • Conflict resolution in the scenario of non-agreement of the defects logged.

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