Quality Analyst Resume
Baltimore, MD
SUMMARY
- 7+ Yrs of IT experience with 6+ years of experience in analysis, verification and validation of software systems and applications
- Around 5 years of experience in Performance Testing for protocols like Web (HTML/HTTP), Citrix, Web Services, Oracle applications, SAP Web, SAP GUI, Java, Winsockets, .net and Ajax TruClient.
- Experience in writing Test Plans, Test Scripts and Test Cases as well as executing them.
- Familiar with manual and automated testing using Win Runner (TSL), Quick Test Pro.
- Proficient in performance testing using HP Load Runner.
- Extensive experience in analyzing performance bottlenecks such as very high CPU usage, memory leaks.
- Investigate and troubleshoot performance problems in a lab environment. This also includes analysis of performance problems in a production environment.
- Interface with developers, project managers, and management in the development, execution and reporting of test automation results
- Strong analytical and problem solving skills and the ability to interpret and communicate facts and data.
- Experience in using Automation Tools such as Quick Test Professional, SOAPUI, Selenium, Test Director, Jmeter andLoad Runnerand designing and implementing Automation framework.
- Good Knowledge of ITIL and ITSM best practices
- Excellent communication, organizational, time management and support skills.
- Involved in requirement analysis, Business analysis, Use - Case analysis.
- Proficient in database programming using Oracle, SQL Server and Microsoft Access.
- Optimized the performance of applications using PL/SQL, stored procedures, functions and packages
- Writing high-level Test Plans and Test cases based on the baseline requirements.
- Working in a team environment; meeting and exceeding customer expectations.
- Strong skills in Backend testing SQL Queries on Sybase and Oracle RDBMS
- Hands on experience in design, development, testing, implementation and documentation of Client Server and Web applications.
- Experience in talking with clients, users and gathering requirements, test data.
- Excellent communication and interpersonal skills
TECHNICAL SKILLS
Testing Tools: HP LoadRunner, QTP, QC, WinRunner, HP Performance Center, Test Director, WinRunner, Apache Jmeter, Selenium, Neoload.
LoadRunner Protocols Tested: Web HTML.HTTP, Web (Click and Script), Oracle Web Applications, Citrix ICA, Ajax Truclient, Webservices, Java, dot net.
Languages: C, C++, Java, VB Script, SQL, TSL, Java Script, PHP, XML, XSLT, HTML, DHTML
Databases: MS SQL Server, Oracle, LDAP, Access, Sybase, DB2
Environment: Web and App Servers- Web Logic, Web Sphere, Apache, IIS, SQL Servers
Monitors: Sitescope, perfmon, Nmon, Wily Introscope
Operating Systems: Linux, UNIX, AIX, Windows NT/98, Windows 2000/XP
Languages: C, C++, C#, PL/SQL, Java, XML, HTML and Assembly language
Others: Forms 4.5, Reports2.5, Servlets, ASP, ASP.net, JSP, JDBC, JavaScript, HTML, Crystal Reports 9/10.
Databases: Oracle 10g/11g, MS SQL Server 2005/2008, MS Access.
Web Servers: IIS, Apache
PROFESSIONAL EXPERIENCE
Confidential, Baltimore, MD
Responsibilities:
- Performed load and performance testing on the web-application server using LoadRunner.
- Developed Vuser scripts for Web (HTTP/HTML), Win Sockets, Ajax Truclient, Web Services protocols based on the user workflows.
- Created various scenarios in Performance Center for performing baseline, benchmark, Load, Stress tests and endurance tests.
- Changed the runtime settings such as pacing, think time, Log settings, browser emulation and timeout settings in HP LoadRunner Vugen and controller to simulate the real scenario.
- Parameterized and Correlated the LoadRunner scripts for dynamic variable and User Inputs.
- Worked with LoadRunner for the creation of Citrix Scripts.
- Analyzed the results in Analysis session of LoadRunner to find the bottlenecks.
- Extensively used Controller to perform and execute Baseline, Ramp-Up, Endurance, and Stress test cycles.
- Documented business process properties and developed test data for use in data validation.
- Created Load Scenarios Scheduled the 100 Virtual Users and Parameterized Vuser Scripts to generate realistic load on the Server
- Used Load Generators to generate load on multiple machines.
- Automated performance test scripts and verified the response time under different load conditions using LoadRunner
- Created worst case load scenarios to test the system stability and processes
- Used Site scope for monitoring the statistics like CPU, I/O and Memory Consumed by the System resources.
- Wrote custom functions in the Scripts using C and C++ for error handling purpose.
- Monitored resources to identify performance bottlenecks, analyze test results and report the findings to the clients, and provide recommendation for performance improvements as needed.
- Generated performance graphs, session reports and other related documentation required for validation and analysis
- Compared and analyzed actual to expected results and reported all bugs to the development team
Environment: Load Runner 11, ALM 11, Quality Center, C, C++, MS Excel, Sitescope, Web (HTTP/HTML), Win Sockets, Ajax, Web Services, Ajax Truclient
Confidential, Coudersport, PA
Responsibilities:
- Prepared Performance strategy document based on the SLAs provided by the Business team.
- Used Neoload to script the Web applications.
- Used Loadrunner to Script the Oracle RMS, Oracle RDM and other sub systems.
- Identified and defined scope for Integration and System Testing.
- Implemented Parameterization and Correlation in VUGen Scripts
- Create Image and Text Verification checks in Vuser Scripts using LoadRunner Vuser generator.
- Configuring Run-time settings for VuGen, Controller and Performance Center
- Created Load Scenarios in LR Controller and Scheduled the Virtual Users and Parameterized Vuser Scripts to generate realistic load on the Server
- Extensively used Controller to perform and execute Baseline, Ramp-Up, Endurance, and Stress test cycles.
- Created Baseline transactions and resource utilization for comparative analysis against future releases
- Used LR Analysis tool to view Load test results and drill down to identify possible bottlenecks.
- Automated performance test scripts and verified the response time under different load conditions using LoadRunner
- Worked on Web/HTML, Oracle NCA, Oracle 2-tier, RTE and webservices protocol.
- Used Oracle Sql profiler to trace the queries while execution of the scenarios.
- Generated Server Monitor statistics like CPU usage, I/O, Memory, Processes, Thread Counts, Bytes/Sec etc.
- Generated performance graphs, session reports and other related documentation required for validation and analysis
- Compared and analyzed actual to expected results and reported all bugs to the development team.
Environment: Oracle RMS, Oracle RDM, Load Runner 11, Neoload 4.0, Performance Center 11, Quality Center, C, C++, MS Excel, Sitescope, Web (HTTP/HTML), Oracle NCA, Oracle 2 tier, RTE, Oracle 10g & 6i.
Confidential
Responsibilities:
- Configured Mid-Tier on Solaris & Upgraded to 7.1 from 6.0
- Customized OOB HD module and designed custom built CM module based on user requirements.
- Maintenance of company’s custom built & customized applications and involved in the production support.
- Integration with HP Open View for tracking availability and performance.
- Designed Flashboards to provide real time data.
- Created web views for forms and configured the mid-tier using the configuration tool.
- Worked on the performance of the application by removing the repetitive workflow and adding indexes on field which are used commonly.
- Implemented and automated regression test scripts based on business requirements using QTP. Enhanced the scripts by adding Check points and conditional statements
- Implement SLA Module to track Internal OLA and Organizational SLA
- Created Development & Test environment to test and develop customization and synced this with Production environment.
- Extensive system testing on both the development and production servers and used Migrator to keep both servers in sync.
- Designed Tolequent reports for Global Support Center by using SQL Loader
- Trained users about the usability and the various processes in the system
Environment: Win Runner 6.0, Test Director, Load Runner, Java, HTML, Windows NT/ 2003,QTP
Confidential
Quality Analyst
Responsibilities:
- Involved in developing test plans by analyzing functional and design specifications.
- Conducted Stress test and Volume test against the application.
- Conducted Performance testing, Multi-User testing and Regression testing.
- Involved in performing White Box and Black Box Testing.
- Thoroughly tested the application both manually as well as using automated testing tools like WinRunner, Test Director and written test cases and test plans.
- Analyzed system requirements developed test plans, test cases for functional, GUI, security and performance testing.
- Implemented and automated regression test scripts based on business requirements using QTP. Enhanced the scripts by adding Check points and conditional statements
- Performed automated tests using WinRunner as per the test plan.
- Documented the tests based on corresponding business/ user requirements, documents and technical specification and other operating conditions.
- Performed white Box, Black Box testing, negative testing, regression testing, stress and load test.
- Checked the GUI objects and bit maps, used function and methods in TSL Scripts to enhance the quality of the testing.
- Used test director for executing the test and tracking the defects.
- Tested the applications compatibility in all versions of Netscape and IE browser.
- Used customized Bug reporting tool to create Bug report.
- Knowledge on Selenium IDE.
Environment: Win Runner 6.0, Test Director, Load Runner, Java, HTML, Windows NT/ 2003, QTPComputer quality Centre