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Lead Defect Manager And Quality Analyst Resume

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St Louis, MO

SUMMARY:

  • A Seasoned Lead defect manager and Quality analyst consultant with 12 years of experience in Project management System Analysis,
  • Development, Quality assurance and testing of Network, of wire line and wireless Telecom systems
  • Rich experience of 5 + years in Unit testing, E2E testing, LAB and device testing of ordering, network and billing of customer applications using telecom and mobility applications in ATT.
  • Good experience of agile practices and scrum model. Worked in team size of 50 + and more as offshore - onshore and able to deliver as individual contributor in extreme situations.
  • Project Management and Practices, System analysis and development of telecom systems from last 12 years.
  • Analysis, Design and Development with strong technical skills in ALM-QC, Java, PL/SQL and, SOA, MS applications, UML, Function Point Analysis, Rally and QTP. Exposure to automation tools.
  • Good exposure of client interaction and working to achieve desirable results in stringent timelines.
  • Currently working as a Test practice (QA) manager for the Mobility tower for ATT plc. In USA and handling multiple e2e testing projects in mobility domain. Valid H1-B visa till 2018 October.
  • Previous working experience as an e2e solution designer for the Migration Design for UK Business Migrations for Confidential and advice customer on the migration approach.
  • Worked as a Mainframes development, testing and project lead for team size of 8+ resources and more, designing complex code for BT component systems. Adopted a leading technical role in development projects, coordinating the deliveries of work packages and ensuring that deployment happen in line with the Agile releases.
  • As a project manager, faced internal audits to ensure deliveries meet the required quality standard

PROFESSIONAL EXPERIENCE:

Confidential, St Louis, MO

Lead defect manager and Quality analyst

Responsibilities:

  • Work as lead system analyst for key PVT projects like GAMMA/HALO and implement strategy for complex business projects per agile practices.
  • Lead Defect management activities (PM), test execution tracking and complex system analysis of ATT network systems.
  • PVT test management, execution monitoring and status reporting on day-to-day basis.
  • Assists Leads during Test Design and Execution.
  • Automate business flows during execution, develop work flows and streamline business flows.
  • Creates/ Collates and submit Data requirement for all projects.
  • Provides Status Reporting to Confidential &T Management using escalation notes and daily status reporting
  • Acts as subject matter expect for all PIDs in scope. Helps team to develop and implement Integrated Timeline Pipe with assumptions, dependencies, risks and miles stones for successful Agile (Scrum)
  • Overseeing implementation of the application Confidential client location.
  • Post-implementation maintenance and enhancement support to the client.
  • Develop delivery plan in conjunction with project plan that define project scope, responsibilities, schedule, requirements, objectives and ensures coverage and release quality

SKILL:Project Management, PERFORMANCE TESTING, Business Analysis, Manual Testing, Status Reporting, Agile/Scrum, HP ALM QC

Confidential

Migration business Analyst

Responsibilities:

  • Ensure the specifications of the requirements are analyzed / captured.
  • Identify the migration scope and the design options for the requirements. Communicate with various key stakeholders and other strategic stack to ensure migration requirements and impacts are fully conveyed.
  • Ensure that the system architecture is compliant and aligning with BTs SDK and ACF standards.
  • Demonstrate creativity and innovation in applying solutions for the benefit of the project.
  • Influence peers by sharing knowledge across the team members.
  • Maintain communication with all key stakeholders (Components, IVVT, delivery, Operations etc.)
  • Communicate with various platforms / systems for designing the migration E2E solution.

SKILL: Project Management, PERFORMANCE TESTING, Business Analysis, Manual Testing, Status Reporting, Agile/Scrum, HP ALM QC

Confidential, Richardson, TX

E2e mobility and PVT QA analyst

Responsibilities:

  • Overall responsibility of projects of the group
  • Kick off projects in the group
  • Approve testing resources within the group
  • Review service levels within the group
  • Review high level test scenarios for projects
  • Track projects progress of the group that include Test Architects, Test Leads, Lab SMEs, Test Planners & Testers
  • Report Group projects progress and issues to the stakeholders
  • Review of Effort estimation
  • Process compliance and improvement
  • Service improvement
  • Resolve test management issues raised to them
  • Defect escalations
  • Stakeholder communication

SKILL: Project Management, PERFORMANCE TESTING, Business Analysis, Manual Testing, Status Reporting, Agile/Scrum, HP ALM QC

Confidential

Project lead and Business analyst

Responsibilities:

  • Analyzing client requirements and creating system design, functional design etc.
  • Guiding team on code development and through various stages of SDLC. Planning test development, vet and actual verification through deployment.
  • Providing second line support for production batch cycle and fixing issues, a bends to ensure that the SLAs are not breached. I have worked with a team of 4 people and mentored them so that they are able to support the system
  • Carry out weekly HLD calls with the client, design review meeting. Work closely with client to understand his priorities and ensure that right functionality is pooled for development in the next eligible release.
  • Release management, Project management and estimation activities. team members on new requirements, handling escalations and step in to resolve priority issue to restore client confidence.

SKILL:Project Management, PERFORMANCE TESTING, Business Analysis, Manual Testing, Status Reporting, Agile/Scrum, HP ALM QC

Confidential

Business Critical Systems

Responsibilities:

  • To review the codes, UTPs, program specifications and design documents developed by team members.
  • To act as a drop coordinator, facilitating delivery of codes and tracking efforts for individual resources.
  • To do a PCA (Physical Configuration Audit) and QC (quality control) of deliverables.
  • To participate in design walkthrough calls, discussions and provide resolution for pending issues.
  • To provide the assistance/ for the new team members in project work.
  • To do DP (Defect Prevention) by carrying out the root cause analysis and to prepare the action plan.
  • To carry out sign-off of deliverables to the UCT and co-ordinate as a technical team leader for all deliveries.

SKILL:Project Management, PERFORMANCE TESTING, Business Analysis, Manual Testing, Status Reporting, Agile/Scrum, HP ALM QC

Confidential

Functional Analyst/ Technical Team

Responsibilities:

  • Worked as a functional analyst gaining knowledge from the customer about their existing system and using this information in designing the new system functionality, making flow diagrams, giving presentations.
  • Also worked on technical designs for new developments and following up with the codes by doing onsite SQA, anomaly testing, providing integration test support to the customer.
  • To work as a team leader for carrying out planned software deliveries and maintenance releases. Sign-off codes for deliveries and Co-ordinate with customer and delivery teams’ onsite for the deliveries.
  • Performed additional responsibilities as a project manager to provide monthly metrics, weekly highlight reports, and delegate responsibilities to resources. Also maintained project artefacts like system management plan, project plan, participated in audits etc.

SKILL: Project Management, PERFORMANCE TESTING, Business Analysis, Manual Testing, Status Reporting, Agile/Scrum, HP ALM QC

Confidential, California

Technical Team Lead/ Location project

Responsibilities:

  • To work as a team leader for carrying out planned software deliveries and maintenance releases. Sign-off codes for deliveries and co-ordinate with customer and delivery teams’ onsite for the deliveries.
  • To provide support during System Test and Pilot phases. Investigate issues raised by other teams, participate in ST defect status meetings and instruct offshore team members to provide fix for defects.
  • To carry out technical reviews for code and detailed design. Arrange for test design walkthrough and test summary walkthrough to provide SQA comments.
  • Performed additional responsibilities as a project manager to provide monthly metrics, weekly highlight reports, and delegate responsibilities to resources.
  • Also maintained project artefacts like system management plan, project plan, participated in audits etc.
  • Also was involved in initial onsite transition of the system for 3 months. Performed activities like understanding the system from the client, explaining it to offshore team members, making and executing a systematic plan for knowledge transition.
  • Prepared documents like system appreciation outlining the understanding acquired and presented the same to the client ( Confidential &T) which was appreciated.

SKILL:Project Management, PERFORMANCE TESTING, Business Analysis, Manual Testing, Status Reporting, Agile/Scrum, HP ALM QC

Confidential

Technical Team Lead

Responsibilities:

  • To prepare the high & low level design/program specifications, UTP (unit test plans), test logs.
  • To write the new programs/to modify the existing programs or JCLs based on the program specifications and self-test the same.
  • To review the codes, UTPs, program specifications and design documents developed by peers.
  • To carry out the unit testing of the programs as per the unit test plan.
  • To work as a VVT/production support i.e. to investigate and fix faults in live system for Online/Batch system.
  • To do a PCA (Physical Configuration Audit) and QC (quality control) of deliverables.
  • To provide the assistance/ for the new team members in project work.
  • To do DP (Defect Prevention) by carrying out the root cause analysis and to prepare the action plan.
  • To carry out sign-off of deliverables to the UCT and co-ordinate as a technical team leader for all deliveries.
  • To capture requirement, do impact analysis and feasibility studies and to prepare the Requirement Definition document.
  • To do the estimates for the requirement using FPA (Function Point Analysis).
  • Coordinating with the customer and developers for the requirement.
  • Second line 24 hours support.

SKILL: Project Management, PERFORMANCE TESTING, Business Analysis, Manual Testing, Status Reporting, Agile/Scrum, HP ALM QC

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