SUMMARY

• Over 5 years of diversified experience in Software Quality Assurance in software development. Proficient in manual and automated testing
• In - depth knowledge of Software Development Life Cycle (SDLC) and have thorough understanding of various phases like Requirements, Analysis/Design, Development and Testing.
• Experience in working on Waterfall and Agile Methodology.
• Extensively involved in the backend testing using SQL queries.
• Using various commands in UNIX to perform different file operations such as searching and data comparisons.
• Experience specializing in testing and developing client and server web-based applications.
• Extensively involved for testing the main features of the Set-top box including Parental Control, Video on Demand, Digital Video Recording and Pay per View.
• Extensive experienced in testing Open Cable Application Platform (OCAP) enabled set top boxes.
• Strong command on all the different types of audio and video connections including component, composite, HDMI, s-video for set top box.
• Mostly tested C# and ASP.NET application and did development work as well.
• Extensive experienced in Data over Cable Service Interface Specification (DOCSIS).
• Thorough knowledge of test case design and processes for functionality, usability, sociability, regression, systemsintegration, end to end, performanceand load phases of testing.
• Extensively used Mercury Quality Center for writing and executing Test Cases, Test plan, defect tracking and prioritizing defects.
• Experience in generating automation Test Scripts using HP Quick Test Pro (QTP).
• Extensively involved in manual testing using positive and negative data inputs.
• Highly experienced with Advanced SQL Queries and scripts using DML and DDL commands to retrieve Data from the Databases for Backend Testing and Validating Database using TOAD.
• Excellent knowledge of MS Office products (Office XP and 2007) and able to handle multiple assignments.
• Excellent analytical/trouble-shooting skills and strong technical background.
• Possess excellent leadership skills and able to work individually and in a team as well.

TECHNICAL SKILLS

Programming: C#.NET, ASP.NET, NET framework 2.0, 3.5, ASP.NET MVC 2.0, Visual Basic

Web Technology: VB Script, HTML, XML, CSS, .NET

Database: MS SQL, Oracle, MS Access

Quality Assurance Tools: Rational Clear Quest, Mercury Quality Center, Quick Test Professional

Methodologies: Agile, Waterfall Model

Business Modeling Tools: Rational Rose, MS Visio

Operating Systems: Windows 95/98/2000 XP/Professional, UNIX, LINUX

PROFESSIONAL EXPERIENCE

Confidential, Louisville, KY

QA Engineer

Responsibilities:

• Reviewed Business and functional requirement documents and detail design documents.
• Responsible for selecting Test cases for Functional and Regression test sets.
• Performed System, black box, browser Compatibility, end to end, performance and Web Services testing using QTP tool.
• Developed and executed software test plans, designs, and automated test cases.
• Identified QA issues while in the design and development phases.
• Executed Manual Test Cases by using positive and negative data inputs
• Worked on the test planning, test lab and defect reports and generated customized reports in Quality Center.
• Documents problems identified in testing, reported results and tracked defects encountered during testing in Quality Center.
• Generated automation scripts in Quick Test Professional using Keyword view and Expert view.
• Added verification, standard, output checkpoints in QTP for web application.
• Created data driven test to handle the input Test Data and customized checkpoints with parameters.
• Acted as a QA representative performing duties as an individual contributor or team member with 100% hands-on work.
• Interacted with Developers for defect analysis and performing Regression Testing.
• Created graphs and reports to analyze the performance.
• Performed back-end testing on Oracle databases by writing SQL queries.
• Wrote and Executed SQL queries to validate the data.
• Interacted with Developers for defect analysis and performing Regression Testing.
• Good experience in agile testing by closely integrating with the developers for continuous testing and to ensure continuous progress
• Attended review meetings with project manager, QA lead, developers and team members to discuss about bug status and to make sure that project is on track.
• Conducted User Acceptance testing with business users.

Environment: Oracle, SQL, XML, HTML,WSDL, SOAP, MS Office, MS Excel, MS Word, Mercury Quality Center, Quick Test Professional, C#, ASP.NET and Agile

Confidential, Louisville, KY

QA Analyst

Responsibilities:

• Analyzed Business and functional requirement documents for writing the test cases of Set-top box testing.
• Evaluate software requirements and work closely with QA lead to define a test plan and test procedures to thoroughly test the application.
• Verified the functionality of all features of the User Interface (UI) on the Set-Top Boxes by performing the manual testing.
• Created and execute Test Cases for digital certificate application (DigiSign) by analyzing Use Case Documents for Functional and Integration testing using Mercury Quality Center.
• Tested various parts like prepared documents for digital sign, sending the documents to customers, getting it back with signature and dates etc.
• Experienced using Mercury Quality Center for bug tracking.
• Attended QA Meetings with the QA lead and other testers in order to discuss any critical problems and plan for future strategic decisions.

Environment: Mercury Quality Center, Agile methodology, ASP.NET, C#, javaScript, SQL, SQL Server database

Confidential, Robinson, IL

QA Analyst/Developer

Responsibilities:

• Analyzed the business requirements and created necessary test plans and test cases outlining the scope of the project.
• Performed Black Box testing, Functional Testing, Integration testing and System testing.
• Executed manual test cases and identified the test cases needed for regression testing.
• Worked on Quality Center for creating and documenting test plans and test cases.
• Extensively used Mercury Quality Center for defect tracking and prioritizing defects and enhancement requests after base lining the requirements.
• Extensively involved in generating Test Metrics using Mercury Quality Center.
• Wrote maintained and designed automation scripts, functions and scheduled executionsuites providing for test case recoveryscenarios.
• Recorded test script following each test cases using Quick Test Professional (QTP).
• Added verification, standard, output checkpoints in QTP for web application.
• Got involved in development using HTML,SQL, VB.NET, C# and Asp.net
• Implemented data caching in ASP.Net and C# to overcome legacy DB2 performance bottlenecks.
• Created Bitmap check points, Text checkpoint from active screens.
• Performed smoke test and sanity testing for the new build.
• Created graphs and reports to analyze the performance.
• Involved in preparing Traceability matrix for 100% coverage of Requirements.
• Experience in agile testing by closely interacting with developers to ensure continuous progress.
• Participated in weekly review meetings with the stakeholders, reported the status of testing and escalated critical and high risk unresolved issues

Environment: Quality Center, SQL Server, SQL, HTML, XML, C#, ASP.NET, VB.NET, ADO.NET, MS Excel, MS Project, Windows XP, Agile

Confidential, Louisville, KY

Tester

Responsibilities:

• Used Quality Center for writing Test Cases, Requirement, Test plan and prioritizing defects and enhancement requests after base lining the requirements.
• Assisted in testing the functionality for the web-based application
• Attended several walkthrough meeting with the Business Analysts, Project Manager and developers and provided feedback accordingly.
• Administered Quality Center partly by creating the users user groups and assigning privileges to users.
• Created manual tests for several different modules.
• Wrote test cases for the application with respect to the user requirement document and ran the test scripts using Quality Center.
• Performed tests on units coming from EMI testing
• Performed studies to see if the equipment was functional.
• Responsible for flow analysis on transmission and distribution systems.
• Include tests and analyzing the system testing, functionality testing, Integration testing
• Execution of the test scenarios and scripts and review of product functionality.
• Prepared test data for positive and negative test scenarios for functional testing as documented in the test plan.
• Wrote SQL queries to retrieve data from backend.
• Performed Web Testing to check for broken Links in the Web Page.
• Created, Updated and maintained Test Scripts for different builds and releases.

Environment: SQL Server 2000/2005, SQL, C#, ASP.NET, Microsoft Tools, Windows XP/Vista, Mercury Quality Center

Confidential, Louisville, KY

Tester

Responsibilities:

• Assisted in testing the functionality for the web-based application
• Attended several walkthrough meeting with the Business Analysts, Project Manager and developers and provided feedback accordingly.
• Administered Quality Center partly by creating the users user groups and assigning privileges to users.
• Created manual tests for several different modules.
• Wrote test cases for the application with respect to the user requirement document and ran the test scripts using Quality Center.
• Performed tests on units coming from EMI testing
• Performed studies to see if the equipment was functional.
• Got involved in development using HTML,SQL, VB.NET, C# and Asp.net
• Implemented data caching in ASP.Net and C# to overcome legacy DB2 performance bottlenecks.
• Created Bitmap check points, Text checkpoint from active screens.
• Performed smoke test and sanity testing for the new build.
• Created graphs and reports to analyze the performance.
• Involved in preparing Traceability matrix for 100% coverage of Requirements.
• Experience in agile testing by closely interacting with developers to ensure continuous progress.
• Participated in weekly review meetings with the stakeholders, reported the status of testing and escalated critical and high risk unresolved issues

Environment: SQL Server 2000/2005, SQL, C#, ASP.NET, Microsoft Tools, Windows XP/Vista, Mercury Quality Center