PROFESSIONAL SUMMARY:

• Close to 9 years of strong Industry experience comprises of Software Quality Assurance Test Lead, Business System Analyst, Project Management, Software Quality Control Activities and Mainframe developer
• Experience of working on 100 million Obama Healthcare reform program
• Experience working as QA test lead on multiple projects
• Experience in working with cross functional teams and handling onsite offshore business modules
• Well versed in testing the mainframe backend systems using Cobol, IBM - DB2 and run the job by creating Procs and JCLs.
• Development experience of creating the new source codes using COBOL, DB2, IMS- DB/DB, VSAM technologies.
• Leading the teams of 10-12 resources and hosting the weekly leadership calls to update the status of progress of the project.
• Expertise in developing and testing Mainframe applications
• Experience in testing Healthcare insurance, Banking, Automotive and Retail web-based and client server applications on different environments.
• Strong leadership ability. Managed multiple projects, give directions to others, and take a lead role in improving organizational processes.
• Experience in Performance testing ( manual as well as using Rational Performance test tool)
• Extensive experience gathering, defining the business requirements (BRD) translating them into technical specifications and functional requirements (FRDs) for the various projects.
• Experience in creating various deliverables i.e. Business documentation, business readiness documentation, Test Summary etc.
• Business knowledge of Healthcare, Banking, and Automotive industry.
• Extensive knowledge of gathering the requirements essentially JAD sessions.
• Expertise in hosting the onsite and offshore management calls for weekly or daily status
• Well Experienced in all phases of STLC (Software Test Life Cycle), including requirement analysis, risk analysis, Test Strategy, Test Planning, Test Suite, Scheduling, Testing, Defect Tracking, and Reporting.
• Expertise in Manual Testing and worked on Smoke testing, Functional Testing, Integration Testing, System Testing, Boundary Value Testing, Regression Testing, Performance Testing, Security and System Configuration Testing.
• Expertise in using the IBM Rational Management tools i.e. Rational Quality Manager, Clear Quest etc.
• Good knowledge of HP testing management tools i.e. Test Director, HP Quality Center.
• In-depth knowledge and hands on experience with various SDLC (Software Development Life Cycles) methodologies i.e. Waterfall, Agile etc.
• Proven skills in writing Test Plans, Test Strategy, Writing and execution of Test Case Suit, Defect Tracking, and Test Reports etc.
• Conducted UAT (User Acceptance Testing). Provide end-user and extensive go-live assistance.
• Expert in preparing the Test Dashboard and manage the whole team efforts
• Sound knowledge and experience in various databases i.e. SQL and IBM-DB2.
• Traceability matrix for mapping of Business / Functional requirements and Test cases.
• Substantial knowledge of Test Data Set-up for the execution of test cases.
• Knowledge of Automation Testing using various tools such as QTP (Quick Test Professional) and Selenium.
• Concrete understanding of Business Requirement Gathering, Evaluating Data Sources, and Translating Requirement document into Specification.
• Worked extensively in the inception, elaboration and transition phase conducting heavy business modeling, requirements gathering and analysis and design of various functional aspects of the proposed solution
• Conducting the E2E (End to End) testing.
• Expertise in Technical and Business Writing, Business Process Flow, and Business Analysis.
• Experience in Project Management i.e. Project Scoping, Planning, Estimating, Scheduling, Organizing, Directing, Controlling, and Budgeting.
• Expertise in Incident Management, Stress Management, and Conflict Management with Project team members.
• In-depth knowledge of Software Configuration Management, Use Cases, and Software Development Life Cycle.
• Knowledge of creating Unified Modeling Language (UML) i.e. Use Case Diagram, Activity Diagram, Class Diagram, Competent Diagram, and Deployment Diagram.
• Extensive experience in conducting Gap Analysis, Impact Analysis, SWOT Analysis, Cost Analysis, and Risk Analysis.
• Proficiently used rational tools during all four phases of RUP: Inception, Elaboration, Construction and Transition.
• Expertise in developing and identifying the Key Performance Indicators (KPI).
• Proficient in generation of Specifications for Offshore tasks, review of offshore deliverables, and preparation of Knowledge Transfer Documents.
• Experience in dealing with all the Stakeholders of the Project i.e. Client, Customer, and Subject Matter Expertise etc.
• Expertise in conducting the Regression Testing.
• Expertise in conducting the Root Cause Analysis and Time Management of the Project.
• Team Player with excellent verbal, written and analytical skills

TECHNICAL SKILLS:

Automation Tools: MS Visio, Rational functional Tester, Selenium, QTP

Methodologies: Rational Unified Process, Unified Modeling Language, Waterfall, Agile, Hybrid

Utility Tools: MS Office Suite, MS Project Planning

Software Programming: COBOL, JCL, C, C++, CICS, XML, Java Script, XML

Database: DB2, IMS-DB/DC, VSAM, XML, and SQL

Database Tools: SQL Developer, TOAD

Reporting Tools: Crystal Reports, Eazytrive, Cognos reportsMainframe Tools: Panvalet, File Aid, Abend Aid, SPUFI, QMF, Xpediter, Endeavor, Changeman,CLIST, CA-7

Testing Tools: Mercury Quality Center, QTP, IBM Clear Quest, Test Director, Load Runner

PROFESSIONAL EXPERIENCE:

Confidential

Senior QA Test Lead consultant / Business System Analyst

Responsibilities:

• Handling team of 8-10 resources, managing daily work and reporting the daily status to leadership.
• Providing testing estimate, SIT and UAT timelines, resource planning to higher level management
• Conducing the defect triage calls with third party vendors and the business user community while SIT and UAT execution phase
• Worked as an Interface between the users and the different teams i.e. Tech Team, QA Teams involved in the application development for the better understanding of the business and IT processes.
• Review and analyze the business requirements in manual and automation testing scope.
• Managed the onsite and offshore team of 8-10 resource and also managed their daily work assignment activities.
• Worked as an Interface between the users and the different teams involved in the application development for the better understanding of the business and IT processes.
• Used MS Project for project management, managed project resource allocations, planning and status updates to ensure efficient and responsive operations along with senior management.
• Involved in AS-IS and TO-BE process flow design to capture changes in the future state
• Participated and facilitated the different levels of JAD sessions, conference calls, and business workshops to plan the business strategy.
• Involved in the QR process of Test Plan/Strategy documents.
• Downstream validation using SQL Server and TOAD
• Developing the screen mockups for the business approval and help understanding development team about the look and feel of expectations.
• Wrote the High level Test Scenarios and helped Test Analyst’s to understand the scope of the project.
• Used MS office suit (Word, Excel, Visio, Power point, Outlook, and MS Projects) for project tracking, documentation, and presentation to senior management.
• Prepared Test Plan and reviewed Test Cases for the various project.
• Creating Test Summary for the go live of project
• Validation of the XML files via SOAP for the end to end testing.
• Prepared Test Execution Plans for the test Analyst and created the daily execution status reports.
• Performed end to end system integration testing (SIT).
• Handled the Automaton testing using the open source testing tool i.e. Selenium.
• Preparation of Test Data and coordination with the Enterprise Test Data Management team.
• Developed and executed SQL queries to verify the proper insertion, deletion, and update into the Oracle supporting tables and cubes for creating test data.
• Daily defect status meeting with team, developers, and management regarding the open and action items.
• Created the Automation Scripts using the Selenium for the Applications complete Automation Testing.
• Conducted UAT (User Acceptance Testing). Provide end-user and extensive go-live assistance.
• Responsible for testing the EDI 837/ 834/ 9 transactions
• Created the Use case and Activity diagrams.
• Created the GAP analysis documents.
• Assisted the testers to perform White, Grey and Black box testing.
• Helped business users for writing the UAT test Scenarios.
• Attended weekly change request meetings to document changes and implemented procedures to test changes upon completion.
• Expertise and understanding of Agile methodology and strong knowledge of using Agile Processes in testing cycle.
• Prepared Business Process Models that includes modeling of all the activities of business from the conceptual to procedural level. Involved in creating various documents such as; Use Case, Business Requirement, and Functional Requirement.
• Created the test data for the testing of 837 Professional/Institutional/Dental claims.
• Prepared Requirement Traceability Matrix.
• Conducted GUI, Back end, Functional, Integration, User Acceptance, and Regression testing.
• Prepared the Test Summary at the end of the project and make the Go- No go decision closely working with business and technical team.
• Prepared the Test Dashboard for SIT and UAT and managed the whole team efforts.
• Lead the teams of 4-6 test analyst resources, while working on various projects.
• Created the Defect reports for Business and IT leadership.
• Facilitated and coordinated all the User Acceptance Testing activities.
• Conducted the review meetings with the developers, business and sponsors to get their approvals.
• Provided Sign-off for each phase of testing based on the Entry and Exit criteria
• Creating the KT (Knowledge Transition) documents for the newly joined team members.

Confidential

Business System Analyst and QA lead

Responsibilities:

• Involved in AS-IS and TO-BE process flow design to capture changes in the future state
• Establishing the Impact Analysis and Modifying the Requirement Specification Documents.
• Created the Test Plan and High level Test Scenarios.
• Created the Use case and Activity diagrams.
• Making the impact analysis for all the systems involve sending the e-mails to various users
• Facilitating the JAD sessions for the requirement gathering
• Creating the Business Requirement documents, Software Architecture Document, Functional Requirement Documents
• Created the BRD re-estimate document
• Building the Requirement Traceability Matrix for all the in scope requirement
• Maintaining the change controls and following up with the development team
• Created the GAP analysis documents and shared with the leadership.
• Helping the Development and Technical teams understanding the core business requirements.
• Performed end to end system integration testing (SIT).
• Preparing the gap or impact analysis documents during the requirement gathering phase.
• Created the various deliverables i.e. Test Plan/Strategy, Test Dashboard, Test Summary etc.
• Reviewed the SIT and UAT test cases
• Maintaining the Meeting Minutes for various conference calls
• Conducing BRD, FRD review meetings with the stakeholders and get the approvals.
• Wrote the DB2 SQL queries for the data validation.
• Managed the test analyst while the SIT and UAT execution
• Conducted the End to End testing to test the various System Integration Points
• Used the IBM Rational tools for defect tracking and project management
• Responsible for publishing Test Dashboard to the leadership during the SIT and UAT execution phase
• Responsible to sign-off the SIT based on the Entry/Exit criteria mentioned the test strategy document
• Reviewing the test cases written by the testers
• Created the Requirement Traceability Matrix for the traceability of requirements.
• Conducted the BRD re-estimate and creating project timelines.
• Conducted the Risk Analysis for various Stakeholders from this migration.
• Lead the offshore calls with client.
• Assured all the deliverables are on time and proper SDLC is followed.
• Conducted the weekly status meetings with the onsite business teams, client, Project managers, and other project partner to look at the overall project performance.
• Conducting the Business s for the offshore resources to make sure developer understand the business before writing the source programs.
• Conducted the Unit Testing at offshore and then Coordinated with client for UAT.
• Designed the templates for the various deliverables.
• Preparing the score cards and project progress reports for the leadership.
• Keeping a track of all the change controls and prepare the business readiness documents before the release.
• Working with business to prioritize all the SEV 1 and SEV 2 defects for the go live build
• Participated and facilitated different levels of discussions through JAD sessions, conference calls and business workshops held to plan business strategy

Confidential, MI

Senior Quality Assurance Engineer

Responsibilities:

• Developed and reviewed the SIT test Case and UAT documents for the client.
• Execution of SIT and UAT test cases.
• User Quality Center to log the defects and track the defects in addition to the IBM clear Quest.
• Wrote the SQL queries for loading various DB2 tables for creating the test data.
• Involved in E2E (End to End testing) and the integration testing of the various systems.
• Designed the Project Estimation Documents and reviewed them with the client.
• Generated the Knowledge Transfer Documents.
• Conducted the team calls with the client.
• Prepared the TEST JCLs and PROCs
• Involved in Production support activities.
• Conducted the internal quality audits.
• Preparation of Requirement Traceability matrix.
• Reviewed unit test cases and oversee the unit testing for the source codes.
• Reviewed Off-shore deliverables before delivering them to client.
• Involved in Quality Control Activities to ensure complete SDLC is followed throughout the project phases.
• Strength include organizing JAR, JAD sessions, ROI, GAP and risk analysis, Cost-benefit analysis, facilitated functional design meeting and documenting requirements, use cases, change management, system redesign, implementation
• Involved in all the phases of the Project delivery.
• Analyzed Business requirement documents and Functional requirement documents
• Created Test Plans and Test Cases in Test Director for Functional, Integration and Regression testing in UAT.
• Documentation of Requirements, Wireframes, Specifications, Design, Quality Test Plan,
• Integrated Test Plan and Software Turnover Document
• Used Clear Quest to log in defects and for Defect Tracking
• Automation testing using the Selenium.
• Tracked the progress of test case planning, implementation and execution results
• Worked closely with User groups to determine user requirements and goals.
• Analyzed Business requirements and System specifications to develop Test Strategies, Test Plans, Test Cases and Test Scripts for the Functional, Integration, Regression testing and User Acceptance testing.
• Assisted project teams to implement and document standards, procedures, artifacts, and plans consistent with QA and Test deliverables for the project team.
• Performed various boundary tests as well as data validation to ensure record retrieval tests.
• Created and executed Manual Test scripts to verify complex system requirements and to validate new functionality.
• Very good knowledge of Test Director 8.0 Exported Requirements from Word format of the Use Case document as well as Excel Format into Test Director and wrote test cases.
• Executed the test cases manually in Test Lab and updated the status of the same for every build based on the status of the relevant Defects, if any. Generated Reports in Test Director.
• Installed and configured Test Director 8.0. Exported Requirements from Word format of the Use Case document as well as Excel Format into Test Director and wrote test cases for the same.
• Created the automated test scenarios for the regression testing.
• Executed the test cases manually in Test Lab and updated the status of the same for every build based on the status of the relevant Defects, if any.
• Performed of releases prior to the end of an iteration.
• Addressed high risk areas early, refined requirements as the project evolved, accommodated change and moved forward even without a firm set of requirements.
• Performed testing iteratively by fragmenting milestones and by testing important scenarios at the end of each iteration as well as by the traditional Waterfall method.

Confidential, MN

Mainframe Developer

Responsibilities:

• Analyzed Business requirement documents and Functional requirement documents for creating the Skelton code and finally the actual source code.
• Created unit test Plans and unit test Cases in Test Director for the development phase
• Used Clear Quest to log in defects and for Defect Tracking
• Interacted with the SME to better understand the Functional Requirement of the Project during the development phase.
• Prepared the Test JCLs and Procedures.
• Wrote the SQL queries for loading various DB2 tables for creating the test data.
• Involved in E2E (End to End testing) and the integration testing of the various systems.
• Designed the Project Estimation Documents and reviewed them with the client.
• Generated the Knowledge Transfer Documents.
• Conducted the team calls with the client from offshore.
• Worked on enhancing the COBOL, DB2 source codes.
• Responsible for running the various JCLs using complex Procs.
• Production support and resolved the high priority abends.
• Involved in Production support activities.
• Conducted the internal quality audits.
• Wrote COBOL, JCL, IMS-DB/DC, VSAM, SQL codes using Mainframes technology.
• Expertise in writing Stored Procedures- In stream Procedures, Cataloged Procedures.
• Preparation of Requirement Traceability matrix.
• Reviewed unit test cases and oversee the unit testing for the source codes.
• Reviewed Off-shore deliverables before delivering them to client.
• Involved in all the phases of the Project delivery.
• Peer review the code before migrating it to QA environment
• Developed the new online CICS screens for the internal users.
• Daily development status to the team lead.