Quality Assurance Analyst Resume

SUMMARY

Offering extensive experience in Software Quality Assurance in establishments utilizing Waterfall and Agile Methodologies. Experience in Manual/Blackbox testing with web based software (Firefox, Internet Explorer, Safari, Google Chrome and mobile device emulators), Client - Server Software, Hardware/Firmware (Set Top Boxes) and Mobile Devices (iPad, iPhone, Tablet PC).
Experience in Automated Testing with PERL and iMacros. Additional Experience with network debugging tools such as Wireshark and Fiddler. Experience with Testcase creation and Defect Tracking utilizing tools such as Bug Genie, Jira, Redmine, Microsoft Team Foundation Server. Utilized tools such as Testrail, Rally, TestLink for testcase creation and status reporting. Experience testing in Linux, Windows, Macintosh, TCP/IP Networking and XML testing, backup/restore test environments with Norton Ghost. Updated website with Microsoft Expression Web.

PROFESSIONAL EXPERIENCE

Confidential

Quality Assurance Analyst

Responsibilities:

Created cases and scenarios from project documentation, worked closely with colleagues, developers, and project management to clarify test objectives and requirements.
Executed black box test cases for automotive repair and insurance claims management software. Diagnosed issues; recorded any defects in defect tracking tool (Microsoft Team Foundation Server).
Tested Windows based client server software and mobile devices (iPad, iPhone, Tablet PC).
Conducted XML and web based testing with Fiddler.

Confidential

Quality Assurance Engineer

Responsibilities:

Created and executed black box tests in an agile software development environment with a testcase documentation and execution tool (Testrail). Tests conducted with Windows, Internet Explorer, Firefox, and Google Chrome; planned and coordinated offshore/offsite test execution.
Tested high-traffic consumer websites, troubleshooted issues, created defects in defect tracking tool (Redmine).

Confidential

Quality Assurance Engineer

Responsibilities:

Executed manual integration and regression tests on Confidential Set Top Boxes in a Linux environment.
Installed firmware onto Set Top Boxes per testing specifications.
Analyzed and troubleshot problems uncovered during testing.
Networked and configured TCP/IP based Set Top Boxes to test network scenarios.
Documented test results in Test Management Tool (Testlink); recorded defects in defect tracking system (Jira).

Confidential

Quality Assurance Analyst

Responsibilities:

Produced test cases in an agile scrum software development environment; testcases and testing status recorded in Project Management tool (Rally).
Conducted tests on the U.S. and international versions of popular consumer shopping websites in a Linux testing environment.
Troubleshot issues, documented defects, and led regression/integration testing.
Customized and implemented PERL scripts to perform regression testing across entire websites; interpreted test results.

Confidential

Quality Assurance Engineer

Responsibilities:

Executed black box tests of toolbars, web portals, webmail and VOIP software on Windows PCs and Macintoshes using Internet Explorer, Firefox, Safari and other browsers. Documented issues found in bug tracking database (Bug Genie).
Devised and implemented fundamental automated regression tests using Imacros automation tool.
Validated the web-based purchase of subscription products, including through user administration tools. Troubleshot purchasing and sign up issues.
Customized and maintained test PCs with Norton Ghost; maintained and configured Macintoshes per specifications.
Utilized Network Analysis tools (Wireshark, Fiddler) to verify software behavior.

Confidential

Quality Assurance Analyst

Responsibilities:

Created and executed Testcases, Troubleshooted issues, interacted with developers and colleagues for the following companies as a contractor: Confidential, Confidential, Confidential, Confidential, Confidential Confidential .

Confidential

Association of Information Technology Professionals (Webmaster)

Responsibilities:

Updated and maintained website for Los Angeles chapter of national professional organization. Created/Modified HTML and directory structure with Microsoft Expression Web.