SUMMARY

• Over 6+ years of IT experience with an earned reputation for meeting demanding deadlines and delivering critical solutions on various levels of Quality Assurance for Client/Server and Web based applications in Financial, Health and Insurance industries.
• Expertise in analyzing Business/System Requirements, Test scenarios and developing Test Strategy, Test Plan, Test Cases and AutomatedTest Scripts.
• Expertise in tracking and preparing reports on testing activities and maintain traceability between Requirements, Test Cases and Defects
• Expertise in collaborating with functional/cross functional test teams conducting Test Readiness which includes test data needs, Test environment and upcoming deployments.
• Expertise in Manual and Automation Testing Process and Testing Techniques.
• Extensive Expertise in Functional, Integration, System, End - To-End, UAT, Database, Regression and Performance testing.
• Expertise in testing Guidewire applications, specifically with Guidewire Policy Center, Billing Center and Claim Center.
• Experienced in automation tools such as ALM Quality Center, ITKO LISA, QTP, Load Runner and Selenium
• Profound working knowledge in Performance, Database and Functional Testing with Automation tools such as QTP and ITKOLISA.
• Experience on 270/271, 276/277, 834,835, 837/997 EDI Transactions.
• Working Experience in UNIX environment, Share Point, Shell scripting and PL/SQL.
• Hands on experience working with SQL Queries, ETL Transactions and EDI Transactions.
• Experienced in Test Script Metrics and Defect Metrics Preparation for Major Builds/Releases.
• Expertise in using Defect Tracking tools like JIRA, Clarity and Quality Center.
• Experience working in Waterfall, RUP, Iterative, Agile - Scrum Environments.

TECHNICAL SKILLS

Testing Tools: ALM Quality Center 12.02, QTP 10.0, Soap UI, Jira and Clarity

Web Technologies: HTML, VB Script, Java Script, CSS, XML and JSP

Applications: ETL, Sharepoint, VSS, .Net, SAP BI Reports, ETL Informatica, Soap UI and Guide wire.

Language: VB, COBOL, Java, XML, Mainframes

Operating System: UNIX, Windows NT/XP, LINUX and Windows 8.

Database: MS-SQL Server, Oracle 10g, 11i, MS Access and DB2.

Web Servers: IBM Web Sphere, Apache Tomcat and Web Logic

Browsers: Internet Explorer, Firefox, Chrome and Safari

Documentation: MS Word, MS Excel, MS PowerPoint, MS SharePoint, MS Projects, Visio

Methodologies: Waterfall, Agile, V-Model and SDLC

Training: Agile, PMI and Selenium

PROFESSIONAL EXPERIENCE

Confidential, Charlotte, NC

Sr. QA Analyst

Responsibilities:

• Involved in initiation, planning including budgeting, scheduling, task assignment and tracking, change
• Identified the gap requirements to improve the process, performed gap analysis between current performance and desired performance (i.e. critical application requirements).
• Manage project ACT - An Automate Configuration management and Evidence management process (Initiate, Track, Close out) configuration changes and Evidence management
• Involved in all QA/BA activities Like Involve in functional requirements gathering, Writing Requirements, Use Cases and High Level Test scenarios supporting ACT project. Performing functional, Integration, UAT and Performance testing.
• Responsible creating Test Plan, Test Cases and Test Cards based on use cases in business requirements to cover both functional and non-functional requirements.
• Manage Defect process which includes logging issues, coordinate fixes with tech team and plan regression and impacted retesting
• Playing key role in setting up test environment, test data needs and coordinate with deployment and development team on any open issues and upcoming builds .
• Conducting User Acceptance Test (UAT) with users and Customers and wrote Issues log.
• Using QTP scripts for regression testing includes modifying existing regression suite and perform regression for all impacted applications
• Using Share Point for Project and ALM Quality Center 12.2 as Test Management Tool.
• Involving in Performance testing using Load Runner and propose bottleneck solutions.
• Performing Web service testing using SoupUI and validate the XML responses are returning as desired .
• Responsible performing database testing using SQL queries and PowerShell scripting.
• Involve in conversion data testing (Mainframes DB2 Vs. Oracle DB) and validate the conversion data is deployed to ACT .
• Responsible testing ETL mapping/jobs to validate Source and Target tables are updated as desired .

Environment: SharePoint, Quality Center, XML, Soap UI, SQL Server,QTP, ALM Quality Center,, SQL, Python, ETL(Informatica),Mainframes, DB2,Powershell, Autosys, LoadRunner, WinXP, Oracle andUnix

Confidential, Middleton, WI

Sr QA Analyst

Responsibilities:

• Assigned to involve end to end integration and functional testing for projects 834 Enrollment, Billing, Claims, MMIS and ICD10
• Responsible leading and testing Enrollment and Billing which includes validated 834 Daily files to/from CMS to Dean, Acknowledgments, Enrollment process. Web service testing to make sure Enrolled member information is sent to Third part for id cards printing, Integration from Enrollment to Billing and Claims module
• Involved in initiation, planning including budgeting, scheduling, task assignment and tracking changes.
• Involve in scrum meetings to update prior assigned task readiness and plan next user stories to work .Coordinate test data needs for current and upcoming Sprints(Releasesevery 2 weeks)
• Coordinate and involve in function testing with Vendor (Navitus) for RX Pharmacy claims processing system
• Responsible to perform and manage test coverage(Includes Eligibility, Subsidy, Payments and Claims) to make sure we are in compliance with FFM and Wisconsin State Level Repository .
• Managed test cases and defect management using ALM Quality Center .
• Involved in Functional, Regression, Integration, Web Service, Database, ETL and Performance testing
• Identified the gap requirements to improve the process, performed gap analysis between current performance and desired performance (i.e. critical application requirements).
• Responsible creating Test Plan, Test Cases and Test Cards based on use cases in business requirements to cover both functional and non-functional requirements.
• Worked on Billing and Claims project which includes Functional testing and Web service testing using Soup UI
• Involved in functional and integration testing for MMID(Medicare and Medicaid ) project
• Involve with SEPG group, analyze gaps and suggest improvements
• Coordinating testing efforts between all the technical teams involved, setting up most comprehensive test data set under different testing environments.
• Performing testing in different testing environments like INTX/ UATX/ MODL/PROD.
• Co-ordinate with CMS for upcoming FFM changes and clarification to make sure we are compliance with the CMS changes

Environment: HP Metavance (Health Care Application), Java, J2EE, DB2, XML, Soap UI, SQL Server, Clarity, QTP, HP Quality Center, Jira, Selenium,SQL, SOA, ETL(Informatica), SAS BI Reports, LISA, Autosys, WinXP, Oracle, Unix, SharePoint, Agile methodology and Toad

Confidential, Sun Prairie, WI

Sr. QA Analyst

Responsibilities:

• Prepared Test Strategy and Test Plans using User Stories and Business Rules from the boot camps.
• Prepared and Maintained Requirements Traceability Matrix to ensure that the test cases cover all the business requirements.
• Prepared standardized Test Case and dataset templates for use across Functional, Integration and End-to-End testing Environments.
• Worked with Business analysts to identify test coverage and documented the gaps in the requirements.
• Worked with integration teams to develop and maintain Web Services using Legacy and XML functions.
• Created automated test scripts to run against GW Policy Center using Lisa 5.0.20.
• Worked with Developers and Business Analysts in analyzing and prioritizing test cases for Functional automation and Performance.
• Assist in the design and creation of salesforce.com reports and dashboards.
• Involved in gap analysis between salesforce.com functionality and client requirements.
• Created Test Suites and ran the regression tests using batch.
• Created JavaScript to validate the functionality of the GuidewirePolicyCenter Application and also used Filters and Assertions to validate the UI fields within the application using Lisa.
• Created Modular Test Cases to enhance reusability of tests for different scenarios.
• Create Automation Test Scripts in SeleniumWeb Driver and involve in Automation Infrastructure Development.
• Created automation framework and test scripts using SeleniumWeb-Driver for multiple platforms and browsers testing.
• Coordinated testing and defect resolution efforts with cross functional and AT teams.
• Organized and mentored peer reviews across functional teams to ensure standardization of scripting and logging efforts.
• Worked on the development of Automation Scripts, Execution and Analysis of Test Results using Hybrid, Keyword Driven Framework and Data Driven Framework in Selenium.
• Extensively used Selenium Web Driver to add more usability in automation test cases and usedSelenium IDEto record and playback individual test cases.
• Worked on setting up Configuration Files for the Developers Local Environment and Data Sets to run the data load scripts using LISA.
• Worked on setting up Configuration Files and Data Sets to run the scripts in LISA.
• Executed Lisa Scripts by using ITR which is incorporated in LISA.
• Worked with Developers and Business Users in analyzing Functional, Performance Summary, Test suite and Test metrics Reports in LISA.
• Used Defect Tracking Tool JIRA for defect workflow and interacted with business teams for defect resolution
• Managed and mentored adhering to Process/Standards/Procedures as per agile methodology.

Environment: Guidewire PolicyCenter 5.0/7.0, Flex, LISA 5.0.20/5.0.22 , SoapUI, Windows XP, Selinium, Load Runner, Java Script,Salesforce.com,Linux/JBoss,SOA, Mainframes, Oracle 11g,JIRA .

Confidential, Atlanta, GA

Sr.QA/ETL Tester

Responsibilities:

• Analyzed Business Requirements and Developed Test Plans, Test Cases and generated Test Scripts for both Positive and Negative testing.
• Performed Code Walkthrough and Quality reviews of software applications.
• Extensively used Quality Center for Test planning, Test execution, defect tracking and Reporting.
• Set the traceability between test requirements and test cases through coverage.
• Worked on SQL Tools like TOAD and SQL Server Management Studio to run the SQL
• Validated the data flow from Source to Target tables by verifying the mappings and transformations in ETL Tool, Informatica.
• Written SQL queries to validate data against the Business Object Reports.
• Run various jobs in ETL Tool, Informatica using UNIX operating systemDeveloped bug report after manual testing, bugs encountered during testing and sent to developer by taking snapshot of it.
• Worked onSAPnote related to FSCM Credit Management issue and resolved issues successfully, by implementingSAPnote.
• Performed Data Driven Testing to test the application with different sets of data from the test database.
• Performed backend database testing by writing SQL and PL SQL scripts to verify data integrity
• Extracted data from various heterogeneous sources like Oracle, Teradata and Flat Files.
• Developed automated test process. Used to create scripts for regression testing.
• Prepared test data for automation of regression test cases.
• Reported the bugs using Quality Center.
• Working with the business and development teams in resolving issues.
• Prepared weekly summary sheet to give the status of assigned task in weekly project team

Environment: Informatica Power Center 8.6 7.1, Power connect (Repository Manger, Designer, Workflow Monitor, Workflow Manager), SAP, Business Objects Xi R2 6.5, Teradata V2R6, Quality center, QTP, Java J2EE, Servlets, JSP, HTML, Web Logic, Teradata, Oracle 8i, Win 2000.

Confidential, IA

QA Analyst/Automation Engineer

Responsibilities:

• CACS is the system Confidential Credit uses to collect past due accounts. All of Confidential Credit account systems, including Canada, are passed into the CACS system. If a customer cannot be collected on, the customer will be passed to Recovery Management System (RMS).
• Responsibilities:
• Responsible for overseeing and supporting the Testing processes for Delinquency and Ceres Integration projects by providing leadership, guidance and support for a team of seven testers.
• Analyzing project tasks, Documented Project Estimates related to our work steam Delinquency and added the tasks each individuals in the team to Clarity.
• Involving with Business and Technical team to document initial data required for unit, QA testing and initiated Environment team to upload test data.
• Documenting and reviewing High Level Scenarios for R13- Delinquency and R20a- Ceres Integration.
• Creating Test Plan for Delinquency and Ceres Integration Components and providing support in creation of detailed High Level Scenarios, Unit Test plan to Business and Accounting Team.
• Involved in reviewing Requirements, Data and technical specifications with Technical team, Environment team and Business Team.
• Importing requirements into Quality Center and maintaining traceability of requirements, data and technical specifications.
• Review Test Cases and establishing initial test bed by collecting and selecting test cases for test ware optimization.
• Performing risk assessment and strategy development, determined procedures, standards and norms.
• Recording progress of the test process and quality of testing. Measuring trends and recommending action.
• Maintaining Logs for defects, organizing Defect management Meetings and assign to appropriate team for defect closure.
• Involved with change control management team for change requests and estimated Time for the task to be completed.

Environment: Mainframes, Java, Oracle, WinSQL(DB2), Quality Center 9.2,Clarity, Share Point, Visio,Test Harness, Altova XML SPY, MQ Series Test, Win SQL.

Confidential

QA Analyst

Responsibilities:

• Created the detailed test plan and test cases from the business requirements documents and meetings.
• Involved in test script execution, test analysis and defect tracking.
• Executing test cases manually and reporting the results using QC
• Performed Black Box Testing by executing test cases manually and using QTP.
• Conducted User Acceptance Test (UAT) with users and Customers and wrote Issues log.
• Used Quality Center as a Test Management Tool for systematic control over the testing process.
• Used Quick Test Professional for best solution for regression test execution.
• Created queries to test the backend functionality of the application.
• Performed Positive & Negative testing for system validation.
• Created Data Driven and parameterized automated test scripts using QTP Actions and VB Script functions and worked with Check Points.
• Responsible for performing Regression testing on the Application for checking validity of functionality in different versions of the application using Quick Test Pro
• Provided feedback to the developers and theQAteam on top priority issues.

Environment: Quick test professional 9.0, Quality Center, .Net, SQL, Windows XP, MS Office, XML, HTML.

Confidential

Test Engineer

Responsibilities:

• Performed Compatibility Testing to check whether the application is compatible with other applications that it has to interface with.
• Performed functionality testing of the web page objects such as HTML links, HTML images etc.
• Tested the application thoroughly for defects and reported to developers using Test Director.
• Involved in Regression testing, System testing and stress testing.
• Used Test Director as a Defect Tracking System and generated summary reports.
• Participated in bug triage meetings with developers to validate the severity of bugs and responsible for tracking of bug life cycle using test director.
• Involved in knowledge transfer of the application.
• Participated in various meetings and discussed enhancement and modification requests.

Environment: Test Director, Visual Basic 5, Oracle PL/SQL, Windows …