SUMMARY

• 7 years of Software Quality Assurance experience in Automation Testing, Manual Testing and Testing of Web - based and Client Server Applications.
• Expertise in analyzing requirements, writing use cases, test plan, test cases and traceability matrix.
• Experience working with SDLC, Agile/Scrum and RUP methodologies.
• Expertise in performing different types of Testing: Black box, GUI, Integration, Regression, Backend, System, Regression, End-to-End and User Acceptance Testing
• Experienced in defect management, defect analysis and defect reporting using Test Director/Quality Center.
• Good team player with excellent analytical, presentation, communication and multi - tasking skills.
• Experience in Defect Management using Test Director, HP Quality Center and ClearQuest
• Diverse work experience on Functionality Testing, Integration Testing, System Testing, Regression, Smoke, Security, Data Conversion, Performance, Cross browser, Security and UAT Testing.
• Worked on Business Functionality, Use Case Specifications, Risk Analysis, Documentation and Build Verification.
• Extensively used SQL queries to manipulate the data.
• Extensively worked on Hospital Billing, patient accounting, Lab Billing, Clinical (inpatient/outpatient), ED, HIM, Ambulatory, ADT, Scheduling, EMR and registration.
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Good working knowledge in Meditech modules.
• Extensively used HP Quality Center for mapping Requirements, test planning, executing test cases and tacking defects
• Hands on experience in HIPAA and validated EDI transactions.
• Good knowledge in Healthcare modules like Member Enrollment, Eligibility Check, Claims, Billing and Policy Issuance.
• Conducted clinical validation testing of data imported to the EHR system.
• Good experience with HL7 interfaces validation.
• Experience in Bug Reporting and Tracking
• Inclination towards learning new technologies and tools.

TECHNICAL SKILLS

Testing Tools: HP Quality Center 10.0/9.2/9.0 , Quick Test Pro 9.0Test Director, Clear Quest.

Operating Systems: Windows XP/NT/2000/98, UNIX and Linux.

Web Technologies: HTML, XHTML, DHTML, EJB, ASP, JSP, IIS 5.0 Java Servlets, Web Services.

Languages: XML, VB.NET, C, C++, JAVA, J2EE.

Databases: Oracle 10g/9i/8i, MS Access & MS SQL Server

Scripting Languages: TSL, Shell Script, Java Script, and VBScript

Browsers: Internet Explorer, Netscape Navigator

BI Tools: Business Objects XI R1/XI R2

PROFESSIONAL EXPERIENCE

Confidential, CA

QA Analyst

Responsibilities:

• Involved in creation and execution of test scenarios by reviewing all the business functional specifications, detailed design documents, data model documents, data flow diagrams.
• HIMS 3M Coder used for coding and abstracting.
• Prepared Test data to enable the software to be quality checked.
• Actively participated in hybrid model by monitoring and extending support to team members at all times.
• Involved in writing test cases and test scripts.
• Performed End-to-End testing manually.
• Performed shakedown and interface testing.
• Participated actively in Defect Meetings
• Involved in HB and PB Modules.
• Tested Datastage Mappings and worked with Staging area to validate the data with SQL Queries.
• Created data-driven tests and synchronization points in HP Quick Test Pro script to help solve key problems.
• Tested Billing in Resolute, Schedules in Cadence, In-Patient, Out-Patient.
• Developed Test cases from Requirements, Functional Specifications and Design Documents and Executed them manually in Quality Center.
• Involved in testing of GUI by inserting checkpoints in Quick Test Pro scripts for single or multiple objects and text.
• Tested the HL7 messages for In-Patient and Out-Patient in IB (Integration Broker) & Bridges.
• Involved in testing Epic Systems Applications including Hospital Billing, Clinical inpatient and ADT.
• Involved in testing of new EHR modules, and the addition of a new facilities or clinics.
• Documented internal procedures in coordination with internal departments and affiliate hospitals and clinics.
• Tested Scenarios on Admission, Discharge, and Transfer of Patients.
• Tested Office Visits, Benefits Inquiry, Order Entry Scenarios for Out-Patient.
• Worked with ADT and Ambulatory work flows in EPIC.
• Responsible for updating and maintaining the Quality center for all the defects found during functional and regression testing and follow up the bug life cycle.
• Tested scenarios on Patient transferred from ED (Emergency Department) to In-Patient.

Environment: Quality Center 9.0/10.0, QTP, Epic Suite, HL7, SQL, .Net, C#, VB.Net, ADO.Net, MS OFFICE 2007, Visio, Windows XP, UNIX.

Confidential, Nashville, TN

QA Analyst

Responsibilities:

• Involved in creation and execution of test scenarios by reviewing all the business functional specifications, detailed design documents, data model documents, data flow diagrams and architecture documents.
• Involved in Testing Clinical Patient care billing system.
• Developed Test cases from Requirements, Functional Specifications and Design Documents and Executed them manually in Quality Center
• Tested the HL7 messages for In-Patient and Out-Patient in IB (Integration Broker) & Bridges.
• Involved in testing Meditech Systems including Hospital Billing, Clinical inpatient and ADT
• Interacted with internal departments to understand EHR business requirements and Analyzed operational workflow and EHR system features using gap analysis
• Documented internal procedures in coordination with internal departments and affiliate hospitals and clinics.
• Performed back-end testing using SQL queries to verify the integrity of the database
• Validated Various XML interfaces and web services.
• Verifying the data integrity by writing SQL queries.
• Validated the Web Services (SOAP), both Request and Response messages.
• Tested whether inbound and outbound messages are passing correctly or not.
• Tested Scenarios on Admission, Discharge, and Transfer of Patients.
• Tested Office Visits, Benefits Inquiry, Order Entry Scenarios for Out-Patient.
• Worked with ADT and Ambulatory work flows in Meditech.
• Responsible for updating and maintaining the Quality center for all the defects found during functional and regression testing and follow up the bug life cycle

Environment: HP Quality Center 10.0, SQL, Web Services, HTML, XML, MS OFFICE 2007, Visio, Asp.net, Vb.net, CSS, T-SQL, Windows XP.

Confidential, Mclean, VA

QA Analyst

Responsibilities:

• Involved in gathering specifications and requirements from development personnel prior to testing.
• Worked with Business Analyst regularly for developing test cases from the Business Requirements.
• Data Validation Testing and Configuration.
• Involved in development of a test case, test data, traceability matrix, and metrics to ensure all testing requirements are met and documented.
• Performed Back-end testing using SQL queries to validate the data in the back-end Oracle Database
• Log defects and re-test code when applicable.
• Generated test analysis Reports and Graphs using Quality Center and published status reports to management on timely basis.
• Responsible for Regression, Sanity, Smoke, User Acceptance, Functional, Integration, & System Testing including Documentation.
• Extensively used HP Quality Center for preparation of Requirement Traceability Metrics (RTM), Software Metrics, Defect Report and Daily Status Reports
• Regularly followed up with Development Team to identify the design/development changes, and modify the user scripts accordingly.
• Used Document Generator of Quality Center to generate Release Reports
• Documented the business events, test cases, test data, and Writing, execution scripts in support of the testing approach to be employed.

Environment: HP Quality Center 10.0, SQL, HTML, XML, MS OFFICE 2007, Visio, Java, Web Logic, Web Methods, CSS, T-SQL, Windows XP.

Confidential, MI

Functional Tester

Responsibilities:

• Responsible for writing Various test scenarios, test cases based on business requirements and functional specifications
• Worked on ADT work queues related to authorization and certification
• Tested work queue routing rules and distribution rules and worked on warnings and errors.
• Responsible in validating the Enhancements made to Interfaces.
• Responsible in doing Data mapping testing.
• Responsible for trouble shooting and solving the problems related to the HL7 messages.
• Validated HL7 messages coming through different interfaces to EPIC
• Responsibilities include regular interaction with the development team and requirements team.
• Responsibilities include support production.

Environment: Oracle, SQL Server, HL7, EPIC, QC, Integration broker.

Confidential, OH

QA Analyst

Responsibilities:

• Analyzed requirements & design documents, formulated test plans for functional testing of the application.
• Test Management and Test Case design using Test Director.
• Involved in System and Integration testing.
• Tested the COB, benefits, facilities and reports.
• Involved in the Analysis, Validating and Processing of the plans
• Extensively worked on all Inbound and Outbound Interfaces; involved in creating the test conditions for Member, Member Coverage, Member Risk Groups, provider/Facility, Provider/Facility Address, Provider/Facility Plan History, Provider In Networks.
• Validated Hospital and Medical claims processing.
• Involved in testing the Member Enrollment, Eligibility Enquiry, Eligibility Response, Claim Status Enquiry, Claim Status Response and conversion of Financial Claims
• Tested various inbound/out bound EDI transactions like 837 (claims), 835 (remittance), 270/271 (eligibility benefit inquiry/response), 276/ 277 (claim status inquiry/response) HIPAA compliance using Spec Builder.
• Tested various operations in the claims processing (Adjustments, Claims, Overpayments, underpayments, COB, COBRA and External Claim editing)
• Used Test Director as defect tracking system.
• Automated the reusable features using QTP.
• Tested the processing of claims and Pulled all the associated claims data as needed
• Validated the reports and files according to HIPPA enforced standards
• Tested the Adjudication of Claims, claims pre-pricing, and claims logging
• Responsible for Regression, User Acceptance, Functional, Smoke, Sanity, Integration & System Testing including Documentation.

Environment: .Net, ASP.Net, C#, Vb Script, HTML, XML, Test Director, Cognos, VBScript, MS OFFICE 2003, SQL, Windows NT/2000, UNIX.

Confidential

QA Analyst

Responsibilities:

• Responsibilities included analyzing System and Functional Requirements and writing test cases
• Developed test cases with traceability to system and functional requirements
• Responsible for testing Document the business events, test cases, test data, and execution scripts in support of the testing approach to be employed.
• Development of test case scenarios for functional testing of web application developed in HTML and XML.
• Test, and defect metric data for completeness and Test coverage
• Involved in Risk Management Process
• Understanding of test and quality environments.
• Performed testing to verify back-end database functionality of the application through SQL Queries
• Participated in Walkthrough’s and Technical Reviews all through the testing phase.
• Responsible for preparation of weekly status report.
• Tested the Online Programs and Batch Programs.
• Documented software defects using Test Director, Investigated them through working with software developers to resolve technical issues, re-tested the application
• Responsible for Regression, User Acceptance, Functional, Integration & System Testing including Documentation.

Environment: JAVA, SQL, Test Director, HTML 3.2, Rational Clear Quest, CRYSTAL REPORTS, JavaScript1.2, C++, WINDOWS 98/NT.