SUMMARY

• QA Testing Lead with over 8 years of experience delivering critical solutions to Quality Assurance requirements for Client/Server and web based applications. In depth knowledge of Software Development Life Cycle (SDLC) and Project Management Life Cycle (PMLC), Software testing life cycle(STLC), CMMI, and different type of methodologies as waterfall, Agile, and Iterative.
• Skilled at different types of testing processes (Functional, Integration, Backend, Regression, Black box, GUI, UAT Manual, Automation, XML and Data warehouse testing).
• Extensive experience in manual testing of web - based, client/server applications using HP Quality Center.
• Expert in creating, modifying and enhancing manual and automated Test Strategy, Test Scripts, Test Plan, Test cases by using use cases and scenarios.
• Expert in HP ALM/Quality Center for maintaining the Test Plans, Test Cases, Test Execution, Defect management, Bug Reporting and expert with other features of ALM/Quality Center and Administration tools.
• Expert in Back-end testing of application by executing SQL commands.
• Experienced in creating Test Strategy, Test Plans, Test Cases and writing advance SQL query.
• Expert in reporting and prioritizing software defects in conjunction with the Development and QA team.
• Excellent Communication, interpersonal and Management skills with clear understanding of team building and management along with strong analytical and problem solving skills.
• Work very well with multi-tasking in a fast-paced environment and ability to handle multiple projects with competing priorities and deadlines.
• Quick learner, strong analytical skills, motivated with a positive attitude, good inter-personal skills, individual contributor and team player.
• Extensive experience in managing QA teams both on-shore and off-shore Experience in building onsite and off-shore teams. Experienced in managing a diverse group of individuals including QA testers and leads.
• Experience in Test coordination between Client, Upper management line of business and on site and Offshore team
• Experience in working with the banking domain, telecommunication domain and retail domain. Experience in working with vendor products.

TECHNICAL SKILLS

Testing Tools: HP Quality Center 11, Quick Test Pro 10, ALM

Defect Reporting Tools: HP Quality Center /Test Director, Rational Clear Quest

OS & Environment: Windows XP/Vista, NT 4.0, UNIX (Sun Solaris), Win Mobile, MS-DOS 6.x, J2ME, J2EE, TCP\IP, FTP & Telnet

DBMS / RDBMS: TOAD for Oracle, Oracle, DB2, SQL Server, MS-Access

Other tools: Microsoft Share Point, MS Excel, MS Word, WAP, Altova XML Spy (XML Editor), API Test, SoapUI, Visio, MS office Tools

Languages: Java, C++, XML, VBScript and SQL

PROFESSIONAL EXPERIENCE

Confidential, St. Louis, Missouri

Senior QA Test Lead

Responsibilities:

• I am involved in the complete Software Development Life Cycle (SDLC) and Project Management Life Cycle (PMLC)
• Responsible for oversight QA Team for technology related initiatives and QA Test Services Support Team.
• Analyzed the business requirements and developed a Test Strategy for Technology team and Business Team for the project. Created SIT Test Plan.
• Responsible for developing Project Test Strategy, SIT Plan and SIT test cases.
• Responsible for Test Strategy, BAT and SIT signoffs.
• Designed and Maintained project metrics that provide insight into QA effectiveness and efficiency.
• Projects assigned, updated and timesheet submitted by using Clarity.
• Responsible for oversight of progress, project reporting and completion of test execution activities.
• Responsible for reviewing processes and constantly involved in meeting with business users and stakeholders for identifying new process and finding out gaps in existing process.
• Interacted with developers, Business & Management Teams and Line of Business. Worked with development team to identify and resolve technical issues.
• Performed interactive walkthroughs of test scripts with developers, business users and Business Analysts. Analyzed Software Requirements and Business Requirements documents to get a better understanding of the Intelligence Engine from both Technical and Business perspectives.
• Used an In-house development-tracking tool to track software bugs and indicate the progress of automated testing during weekly status.
• Provide close technical supports to the Business for User Acceptance Testing and worked as an overall test coordinator
• Prepared the Traceability Matrix to map the requirements with the Scenarios, use cases and Business requirements.
• Prepared the Test Plan and tracked it in Quality Center and reviewed the Test plan to improve the quality of the document.
• Reviewed test output differences in product support and release management. Validate all the major functionality in Production support.
• As a QA lead responsible for leading the team with their tasks and generating status report and communicated with upper management about the team.
• Conducted testing and querying databases to synchronize testing databases and checked for data integrity and proper routing based on workflow rules at each step.
• Responsible for testing Navigation of Application GUI. Performed GUI testing for data entry screens in the application. Involved in testing GUI applications in client server system.
• Performed browser compatibility testing using different browsers like IE, Fire Fox etc
• Conducted integration, functional, Validation, regression testing. Extensively worked on Quality Center for bug reporting/tracking.
• Conducted and lead the team for Regression testing upon the change control request feedback from clients. Performed Database Testing using SQL Assistant and QMF.
• Performed the Back-End testing to ensure data consistency on front-end by writing and executing SQL queries on the Oracle database.
• Perform end to end and Integration testing and UAT testing for updated e-billing system.
• Performed Data-Driven Testing, Text Output values by using Global and Local spreadsheets in QTP for testing multiple data.
• Conducted Walkthroughs and involved in Software Inspection.
• Involved in conducting Defect Triage Meetings, weekly project meeting, weekly team meeting and project forecasting meetings.
• Responsible for oversight of progress, project reporting and completion of test execution and defect management activities.

Environment: MS Outlook, Works, Word, Excel, vision, MS Project, Windows XP professional, Windows Vista, Windows 7, HP Quality Center, HP QTP, XML, Java, Oracle, SQL, HTTP, SDLC and modified waterfall.

Confidential, Plainfield, NJ

Senior Quality Assurance Analyst

Responsibilities:

• Analyzed the Business Requirements Document, created Test Plan and modified the existing test plan and prepared detailed test cases.
• Experience in Manual testing methodologies and also developed Test Cases based on the technical specifications and business requirements.
• Created Test Strategy, Test plans, Test Cases, Test Data in QC as per the business requirements.
• Test results and bugs are reported to the development team
• Programmed test scripts and implemented them manually.
• Developed and performed the data validation to meet all the test conditions requirements.
• Involved in planning, designing, executing and evaluating the test cases.
• Expert in writing SQL queries to verify data integrity and data validation. .Performed Functional and Integration testing and reported the defects.
• Ability to execute data warehouse, data migration for test data by executing SQL correlated queries in SQL server 2008.
• As a senior QA Analyst, I lead the QA team with various business applications in different compatible environments and maintained scripts with any new changes to the application.
• Participated in all phases of the Software Testing Life Cycle (STLC) and Project Management Life Cycle (PMLC), and Defect Management Life Cycle (DMLC) Prepared the Traceability Matrix to map the requirements with the Scenarios.
• Ensure that the test environment is ready before the commencement of system testing.
• Continually review and improve Business Components and implementation.
• Used Quality Center for Test Planning, Designing, Analysis, Execution and Defect Tracking
• Developed and executed quality assurance testing against multiple applications including client server and desktop applications.
• Based on change requests, performed Impact analysis to determine the regression testing efforts.
• Reviewed the Test cases and Traceability Matrix to ensure all functionality is covered by the test cases.
• Create Test cases, test data, test scripts as per the design and require documents.
• Participate in requirements reviews and design reviews, also defines and maintains test system configurations.
• Test Functionalities with SQL commands and features for back testing the application.
• Performs test executions and wrote test scripts for complex integrated systems.
• Performed Brower Compatibility Testing on Internet Explorer, Fire Fox, Google Chrome and Safari.
• Contributed to the Quality Assurance activities of assigned projects and ensured that the software meets required standards prior to production release.
• Performed Functional, smoke, Usability, Compatibility, Regression testing and business process testing.
• Participated and contributed to strategic QA planning and also creates test scripts and continuing to update them
• Accountable for executing test scripts and documenting results covering all aspects of online banking.
• Designed and performed negative & positive test cases to cover validation and enrichment.
• Planned test cases to perform System and System Integration Testing.
• Involved in Analysis of Business requirements, and developed detailed test plans also, Involved in testing the Business Rules, Navigation and Validation of the application.
• Provide close technical supports to the business team for UAT Testing and PAT testing.
• As a QA Group working lead I was responsible for leading the team for best practices to ensure the highest quality level of testing. Responsible for leading the team with their tasks and productivity. Also generating daily status report and distribute it to the upper management.

Environment: Quality Center, ALM QC, Quick test Pro, Windows - XP/7, 2003, UNIX, Oracle, SQL Server 2008, Java, SharePoint, Crystal Reporting, BOSS, CA, XML, HTML, MS Office, Toad, Mainframe, Terminal Emulator, Sprinter, IE.

Confidential, Alexandria, VA

Senior Software Test Engineer

Responsibilities:

• Short term releases handle in agile methodology. Worked with Configuration Management team, QA and Dev team face to face with written document based on business rules.
• Responsible for analyzing the Business Requirements and Functional Specification to design tests and create test scenario.
• Prepared detail Test Strategy, Test Plan, Test Scenario from business requirements documents.
• Develop Manual Test cases and RTM (Requirement Traceability Matrix) using Quality Center.
• Involved in Smoke, Functional, Integration, Regression and System testing.
• Used QTP for calling a framework of user defined functions to automate assigned test cases from Quality center and executed automation script on web application as part of Regression, Data driven testing using QTP.
• Used Quality Center to develop test cases and executing the test cases.
• Performed Back End Testing by verifying the data in the Oracle Database.
• Wrote SQL queries and statements to test database for retrieving information, editing data and inserting the data.
• Tested the application for both positive and negative scenario.
• Met with the developers and technical content writers on a daily basis to update the test documents.
• Participated weekly meetings and discussed Enhancement and Modification issues.

Environment: Quality Center, Quick Test Professional, Java, HTML, XML, VB Script, Windows XP, UNIX, Oracle.

Confidential, New York City, New York

Software QA Analyst

Responsibilities:

• Analyzed business requirements and functional documents.
• Involved in preparation of Test strategy document that defines the test environment, phases of testing, entrance and exit criteria into different phases of testing and resources required for conducting the effort.
• Involved in development of test plan, test schedules, test cases based on high-level and detailed designs.
• Designed and developed Test Scenarios, Test Cases, and Test steps for various business Services/methods covering both Positive and Negative testing requirements.
• Involved in the project from the requirement analysis phase till the completion of UAT (Entire Test Lifecycle).
• Working on HP’s Quality Center, using to write Test Cases, Requirements and Defects.
• Ability to work as an Admin and Customization of Quality Center.
• Executing the Automation Scripts in Quick Test Professional for specific scenarios which run for several hours unattended feeding data from data table.
• Developed Integration and System Test Strategy.
• Involved in Manual and Automated testing of the front-end application.
• Built several SQL scripts using Toad and get the dynamic value from the server, which used those data in several other scripts.
• Involved in function and regression testing according to the business requirements.
• Responsible for conducting meetings with various teams.

Environment: HTML, XML, XSD, WEB SERVICES, HTTP, AGILE, MS SQL 2005, SQL, Oracle, Toad, QTP, HP Quality Center, MS Excel, MS Word and Windows XP Professional.

Confidential, Sterling, VA

Quality Assurance Tester

Responsibilities:

• Reviewed Business Requirement Documents (General Design and Detailed Design) and documented Test Plan and Test cases corresponding to business rules and other operating condition.
• Participated in the full test lifecycle from the analysis of requirements, though the development of test procedures, test cases through to the raising of defect reports.
• Performed Functional, Regression and Integration Testing, Uncovering and detecting software defects though systematic testing at various levels of software development and tracking and reporting of those defects.
• Worked with Business Analyst to define and design test cases template.
• Validated for GUI input data to the database table data by SQL and PL/SQL using SQL*Plus.
• Performed backend database manual testing using SQL queries to check for the data validity and the data integrity.
• Conducted Functional, System and Regression testing during various phases of the development using QTP by executing the automation scripts.
• Used Quality Center for error reporting and communicating between developers, product support and test team members.
• Performed bug reporting and tracking using Quality Center.
• Creating weekly status reports regarding the progress of testing process. Prepared/presented progress reports and attended all meetings as required.
• Communicated with developers through all phases of testing to prioritize bug resolution.

Environment: Quality Center, Quick Test Pro, HTML, SQL Server, Oracle, UNIX, Visual SourceSafe, JavaScript, SQL, Oracle.