SUMMARY

• Around 7+ years of an experience in Quality Assurance and Software Testing in various industries.
• Excellent skills in writing Test Plans and Test Cases
• Excellent experience in testing Client/Server and Web - based Application
• Expertise in Bug reporting tools such as BugZilla and Quality Center
• Proficient in manual on Windows and Unix environment
• Excellent experience in Back-End Testing using SQL on UNIX and Windows platform to validate the consistency of data
• Maintained Test Matrix and Requirement Traceability Matrix.
• Strong Knowledge on MS Office suite, MS Visio, MS Project, and MS Access.
• Proficient knowledge in various types of Software Testing such as Unit testing, Integrated testing, System Testing, Black box testing
• Positive Testing, Negative testing, Performance Testing, Stress Testing, Load Testing, Volume Testing, Data Driven Testing, Back end Testing and Regression Testing
• Good working knowledge of major Operating Systems such as Windows 98, 2000, XP, Vista, 7 and UNIX
• Experience with Healthcare systems with prime focus on claims adjudication, provider, eligibility and prior authorization.
• Gained excessive knowledge of Oracle 360 commerce andPOSPrograms, Products, Policies, and Procedures.
• Excellent team player with strong written, communication, interpersonal and analytical skill.
• Experience running SQL queries for data validation and comparison to perform back end testing.
• Experience in writing SQL queries for inner joins and outer joins.

TECHNICAL SKILLS

QA tools: Test Plans, Test Scenario, Test Cases, Test Scripts

Bug tracking & testing tools: HP Quality Center (QC)/ALM, Rational Clear Quest, Bugzilla

Other tools: Rational Requisite Pro, Jira Oracle, UNIX

MS Office Suite: Visio, Project, Access, SQL Server, SharePoint, Word, Excel, ETL

QA methodology SDLC: Waterfall, Agile, RUP

Testing: Back end testing, positive, negative, functional, integration, performance

Others: Defect status, Defect trending

PROFESSIONAL EXPERIENCE

Confidential, Goodlettsville, TN

Quality Analyst

Responsibilities:

• Participated in developing Test Plans, Test Cases for System Testing.
• Worked on POS recent technologies, registers are virtual computers, sometimes using touch screens.
• They will connect to a server, often referred to as a "store controller" or a "central control unit."
• Printers and monitors are also found on the network. Additionally, remote servers will connect to store networks and monitor sales and other store data.
• Performed manual testing considering both positive and negative scenarios.
• Conducted Regression testing, identified software errors and interacted with developers to resolve technical issues.
• Defining and performing the Test strategies and associated scripts for the verification and validation of the application and ensuring that it meets all defined business requirements and associated functionality.
• Provide management with metrics, reports, and schedules as necessary and participated in the design walk through and meetings.
• Worked on the continuous improvement of QA Process by reviewing and evaluating existing practices with standard testing guidelines.
• Used Quality Center to track and report bugs and defects and was also responsible for communicating the status to everyone involved.
• Performed Back End Testing for data validation to ensure the accuracy of data.

Confidential, Warren, NJ

QA Analyst

Responsibilities:

• Gathered, consolidated requirements for generating performance goals and test plans. Developed test plans, procedures and performed project management activities.
• Developed Requirements Traceability Matrices that satisfy all required project test conditions.
• Created, developed and executed test cases and test scripts manually and using automation tools.
• Involved in data integrity, backend, data driven, regression and functional testing
• ConductIntegrationtesting on all system components and interfaces to validate their data exchange with each other and other systems within the network.
• Enhanced the VB Scripts to perform Data Driven Testing.
• Configured scenarios and set up the monitoring environment.
• Used Ramp Up and Ramp Down options to simulate real time scenarios.
• Analyzed test results and traced performance bottlenecks
• Use HP Quality Center to house all test documentation and report/track all issues and defects.
• Provided clear concise feedback to Development team on recurring errors both on an individual and team basis with aim of long-term reduction of defects found in final release.
• Provided back end testing for data validation using SQL.
• Involved with cross-functional Team and Users.

Confidential, Richfield, MN

QA Tester

Responsibilities:

• Reviewed and analyzed Business Requirement Documentation (BRD) to gain understanding ofPOS implementation.
• Reviewed Functional requirement and Use Cases documented in Requisite Pro.
• Worked onPOSself - check out /POSQATesting was involved in setting ofQATest environment with simulatedPOStest environment.
• Created test scenarios and test cases based on functional documents and User stories.
• Tested different functions of thePOSsystem like scanning, payments and returns. Moreover, make sure that the system met the requirements and expectations.
• Performed data validation testing usingPOSsystem.
• Participated in cross walk testing using twoPOSsystems.
• Gained excessive knowledge of Oracle 360 commerce andPOSPrograms, Products, Policies, and Procedures.
• Responsible for documenting the System Requirements to support NationalPOSinitiatives for the Retail.
• Responsible for POC on all NationalPOSrequirements & customer experience
• Managed and closely participated in the Project Management ofPOSInitiatives.
• Participated in the Development of Internal Communication Plans to supportPOSinitiatives.
• Setting Test plan and Test Lab in the Quality center for the projects to create and access requirements, defects, test cases and reports for the status.
• Created and executed detailed test cases with step by step procedure and expected results and maintained the test logs, test reports, test issues, defect tracking using Quality Center.
• Used Quick Test Professional (QTP) for regression testing and running the automation suite.
• Responsible for softwareQAand analysis, with emphasis on performance testing and functional decomposition of web-based (SOA) and legacy systems architecture.
• Created automation test scripts to test all end-to-end components -- legacy mainframe, Web and upgrade.
• Conducted test case reviews and presented the test cases/test scenarios to the team members for all iterations.
• Participated in testingPOS(point of sale) software.
• Optimized Quick Test Professional (QTP) scripts for Regression testing of the application with various data sources and data types.
• Inserted checkpoints where needed, to compare the current behavior of the application being tested to its behavior in the earlier version using Quick Test Professional (QTP)
• Customized the QTP test as per the test Case by using the VB-Script
• Executed SQL queries to verify the database for the relevant test cases.
• Documented the defects in Quality Center and assigned them to relevant developer.

Environment: HP Quality Center 10, QTP 11.0, VB Script, Java, HTML, DHTML, CSS, Web farm, IIS web Servers, IBM Web Sphere, RAD, DB2.

Confidential, Portsmouth, NH

QA Engineer

Responsibilities:

• Used Quality Center/ ALM to log the Defects and provide the clarity documentation to reproduce the defect to make it closed.
• Documented, updated and assigned test scripts for manual testing using customized Quality Center /ALM.
• Export test cases into the Quality Center (ALM), run manual test cases from test lab and log defects from defects module.
• Configured and implemented Defect Tracking process to provide Test Metrics.
• Reporting the defects and test log matrixes to the manager on regular basis while in the test phase
• Automated the test scripts for the GUI, Functional and Regression testing using QTP.
• Managed test cases and logged defects in the Quality Center/ Excel and maintained them release wise.
• Managed QTP scripts for changes depending on the requirement changes and enhancements.
• Used UNIX commands to extract and examine the Error log files.
• Performed Functional testing of mobile application on platforms like android and IOS platform.
• Conducted backend functionality tests to verify the data procession, middleware components and population of data on target databases
• Tested the web services using the SOAP UI by checking the request and response for the WSDLs
• Added Assertions and created the test suites and test cases in SOAP UI.
• Executed SQL queries manually to perform back end Testing.
• Wrote SQL queries in TOAD to perform database validation.
• Coordination with development team, manual testing team and tech support team.
• Designed test scenarios for testing mobile app which can be tested on mobile emulators as well as on actual mobile devices.
• Performed Functional testing of mobile application on platforms like android and IOS.
• Interacted with the offshore QA team and the rest of the team based in the U.S for project and testing status.
• Trained & led team of offshore Manual QA testers.
• Created and maintained daily and weekly defect reports that helped monitor the progress of testing.

Environment: JAVA, JavaScript, Load Runner, SQL, Soap UI, Android, Agile, Scrum, Jenkins, Quality Center, JIRA.