Jr. Qa Tester Resume
Detroit, MI
SUMMARY
- Over 6 years of IT experience with 3 years of experience in the Salesforce.com CRM Platform both as Administrator and Developer
- Good knowledge on Apex development in creating Objects, Triggers, Apex Classes, Standard Controllers, Custom Controllers and Controller Extensions
- Developed Visual force pages and Custom Objects using Apex Programming on Force.com Platform
- Experienced in building Custom Applications that includes administration, configuration, implementing and support experience with Salesforce.com platform
- Proficiency in administrative tasks like Creating Roles, Profiles, Users, Page Layouts, Workflow Alerts, Actions, Reports and Approval Processes
- Sound knowledge on Salesforce setup menu, Configuration, custom Application Development, Administration, Data Migration and Deployment of applications to Force.com platform
- Designed junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies
- Validation Rules, Work Flows, sharing rules and Approval Processes for automated alerts, field updates, and Email generation according to application requirements
- Implemented security and sharing rules at object, field, and record level for different users at different levels of organization.
- Also created various profiles and configured the permissions based on the organizational hierarchy
- Experienced working with salesforce.com sandbox and production environments, also with Eclipse IDE Force.com Plug - in environments
- Technology savvy with aptitude and experience in adopting modern methodologies and innovative techniques to boost work efficiency
- Detail-oriented energetic team player, motivated with multi-tasking capabilities, problem solver, and hands-on leader with exceptional presentation and client/customer relation skills
- Strong communication and inter-personal skills with ability to work well in a dynamic team environment
TECHNICAL SKILLS
SalesForce.com: Force.com Web Services API, Apex Classes, Apex Trigger, Visual Force, SFDC Eclipse Plug-ins, Force.com IDE for Eclipse, Apex deployment Tools, SF Explorer, Data Loader, Salesforce.com customizations like Workflow Rules, Record Type, Role Hierarchy, Validation, Quotes, Formulae, Custom objects, Page Layouts
Languages: C#, C++, Java, JavaScript, SQL, Apex
Web Development: XML, HTML, CSS, Visualforce
Operating Systems: Windows 9X, XP, Vista, 7, OS X(Mac) and Linux
GUI and Tools: Eclipse, Force.com IDE, Apex Data Loader
ETL Tools: Informatica, Connect offline, Salesforce-to-Salesforce, ApexExplorer
PROFESSIONAL EXPERIENCE
Confidential, CA
Salesforce.com Consultant
Responsibilities:
- Involved in the requirements gathering and data model design.
- Generated Objects, Fields and Page layouts.
- Worked on the Security model using Profiles, Roles and Sharing Model (Organizational-wide defaults & Sharing rules) settings.
- Developed Apex Classes, Triggers and Visual force pages.
- Designed and developed Workflow rules / Approval Processes.
- Taking part in for data migration process for existing system from/into SalesForce.com.
- Involved in Unit Testing and prepared Unit Test classes.
- Migrating code from sandbox to production.
Technologies: Workbench, Apex Data loader, Force.com IDE
Confidential, Denver, CO
Salesforce.com Consultant
Responsibilities:
- Worked as enhancement team member and performed the roles of Salesforce.com Analyst / Developer and Administrator in the organization.
- Involved in Creating Users, assigning roles and profiles.
- Responsible for setting up login restrictions and resetting the user passwords
- Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC)
- Involved in data mapping and migration of data from legacy systems to SalesForce.com Objects and fields
- Customized page layouts for Opportunity, Contacts, and Accounts depending upon user roles, and groups
- Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com SObjects. Used it to read, extract, and load data from comma separated values (CSV) files
- Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects
- Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
Technologies: Saleforce.com platform, Force.com Sites, Apex, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script,, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP Pro.
Confidential, Irvine, CA
Salesforce.com Developer/Admin
Responsibilities:
- Worked as enhancement team member and performed the roles of Salesforce.com Analyst / Developer and Administrator in the organization
- Responsible for setting up login restrictions and resetting the user passwords
- Implemented public access settings for sites, restricted login hours, and restricted login IP ranges on profiles
- Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC)
- Implemented web based case management automation - Web to Case (on Case Object) to track and solve customer’s issues
- Designed various WebPages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry
- Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application
- Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards
- Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules,Workflow Rules, Auto-Response Rules, Page layouts,Components, Visual Force Pages to suit to the needs of the application
- Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects
- Involved in data mapping and migration of data from legacy systems to SalesForce.com Objects and fields
- Customized page layouts for Opportunity, Contacts, and Accounts depending upon user roles, and groups
- Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com SObjects. Used it to read, extract, and load data from comma separated values (CSV) files
- Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects
- Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
Technologies: Saleforce.com platform, Force.com Sites, Apex, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script,, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP Pro.
Confidential, Detroit, MI
QA Analyst
Responsibilities:
- Involved in design of Test plan, Test specifications and Test Cases
- Performed manual testing of the system
- Leveraged Quality Center to execute the test cases and record the results
- Used Quality Center to log defects and tracking the status of the defects
- Closely worked with functional and development teams investigating and correcting application bugs based on the testing results.
- Performed System Integration Test and User Acceptance Test cycles for the application
- Analyzed business and functional requirements to design and develop test cases for the test cycles
- Designed and developed System test scripts for different test scenarios covering all aspects of application functionality
Technologies: Quality Center, SAP R/3 ECC6.0,SAP HCM, ABAP/4, FI-CO, SD, Windows
Confidential, Detroit, MI
Jr. QA Tester
Responsibilities:
- Involved in design of test plan, test specifications, test cases, and their execution.
- Prepared test data and verified the results against expected results.
- Performed manual testing of the whole system.
- Wrote SQL statements to extract data from tables to verify the output data of the reports.
- Established testing strategy, entry, and exit criteria for the AUT.
- Used Quality Center for tracking the defects, planning tests, and running tests.
- Developed test scripts to perform data driven test.
- Coordinated with functional team and developers for bug fixes
- Participated actively in defect review board meetings to verify and review various defects logged against the application.
Technologies: Quality Center, SAP R/3 ECC6.0, ABAP/4, FI-CO, SD, Windows