SUMMARY

• About 7 years of experience focusing on designing, developing and implementing business processes and system solutions.
• Highly experienced in manual and automation testing of Web - based, client-server and E-Commerce applications with cross browser testing.
• A result oriented professional with highly developed planning, managerial, analytical, technical communication, and decision-making abilities.
• Responsible for testing software packages thoroughly and integrated systems to ensure proper operation and absence of defects.
• Has strong business knowledge and contributor in planning, analysis, design and execution of software applications.
• Hands on experience with all phases of Software Development Life Cycle (SDLC) and Software Test Life Cycle (STLC) and also have Exposure to Agile process and methodologies.
• Working knowledge of testing client-server, web based and Stand-alone applications.
• Effectively involved in the Analysis of Bug Severity, Bug Tracking system and Bug Reporting using HP Mercury Quality Centre, JIRA etc.
• Good experience inFunctional testing, Integration testing, Regression testing, GUI testing, Back-end, Cross browser testing, Ad-hoc Testing, Black/White Box Testing, System Testing.
• Analyzed defects status usingQuality Centerinteracted with developers to fix defects/bugs of the application.
• Extensive experience in developing Use Cases, creating Screen Mockups, conducting Gap Analysis and Impact Analysis, SWOT analysis, Cost Benefit Analysis, Risk Analysis.
• Facilitated Change Management across entire process from Project conceptualization to Testing through Project Delivery, Software Development and Implementation Management in diverse Business and Technical Environments
• Extensive knowledge of HMO Medical Management Information Systems (MMIS), Health Insurance Portability and Accountability Act (HIPAA) standards, Electronic Data Interchange (EDI) and implementation of HIPAA code sets, ICD-9, ICD-10.
• Proficient in using Microsoft Office tools and Knowledge of creating procedures, triggers, functions, etc. in PL/SQL.
• Experience in Developing, maintaining and Analyzing Requirements, Test Plans, Technical Specifications, Test Strategy, Test Scenarios, Test Cases, System Specifications, Use Cases, Test Summary Reports, Bug Reports, Track Report and Traceability Matrix based on business requirements.
• Knowledge in the ETL (Extract, Transform and Load) of data into a data ware house/date mart and Business Intelligence (BI) tools like Business Objects Modules (Reporter, Supervisor, Designer, and Web Intelligence).
• Well versed with all documentation process for testing related activity.
• Worked closely with developers and other stake-holders of the team.
• Experience of testing in Windows/UNIX environment.
• Good knowledge of Shell commands and Shell Scripts.
• Good knowledge of Web services with SOAP-UI, XML.
• Excellent communication and interpersonal skills with problem solving abilities, effective in working independently and an exceptional team player.

TECHNICAL SKILLS

Methodology: SDLC, STLC, Agile, Scrum, RUP

Testing Tools: QTP, RFT, SOAPUI, Microsoft Test Manager

Defect Tracking Tools: HP Quality Centre, JIRA

Operating Systems: DOS, Windows, UNIX, Red Hat Linux

Programming Languages: C, C++, C#, Java, Visual Basic, ASP, .NET, PL/SQL

Databases: ORACLE, TOAD, SQL, SQL Server, Access

Scripting Languages: HTML, XML, VBScript, Java Script

Business Modeling Tools: MS Visio, MS Project, MS Office

Revision Control System: Clear Quest, Concurrent Versions System (CVS)

PROFESSIONAL EXPERIENCE

Sr. QA Tester

RESPONSIBILITIES:

• Performed testing in agile scrum methodology and involved in daily scrum meetings.
• Participated in the technical reviews and walkthroughs starting from the initial phases of the Software Development Life Cycle.
• Involved in the full HIPAA compliance lifecycle from GAP analysis, mapping, implementation, and testing for processing of Medicaid Claims. Worked on EDI transactions: 834, 835 and 837 (P/I) to identify key data set elements for designated record set. Interacted with Claims, Payments and Enrollment hence analyzing and documenting related business processes.
• Established questionnaires and resource leveling required for implementing HIPAA 5010 and upgrading ICD-9 diagnosis codes to ICD-10 codes.
• Identify Member, Provider, Coverage, Medicare, and Medicaid.
• Extensively involved in performing integration testing, black box testing and system testing
• Developed and executed test script for GUI, UAT, Functional and Regression Testing
• Tested data files in various formats like xml and pipe delimited format
• Claims testing with various integration modes such as Web Services, MQ, MSMQ, Batch and Report Testing
• EDI X12 transactions 835/837 testing/validation
• We used Medical claims are sent by doctor’s offices with these ICD 9 codes, along with procedure codes known as CPT codes, and the amount billed for the services rendered.
• Created test cases and executed the same manually using Quality Center
• Conducted GUI testing, Functionality testing, Interface testing and Regression testing, Database testing using QuickTest Pro.
• Validated various HIPAA 5010 rules implementation
• Rule Engine Testing using ICD-9 andICD-10 codes
• Data mapping and Data migration testing from ICD9 to ICD10
• Write and use stored procedures using SQL for Database access and other Backend Testing using TOAD 11.0 version
• Test overall functionality of user interface of the product, claims database, performance of claims, pricing stuff, rules of the product. Assist in high-level designing of the product and its integration.
• Requirements traceability - Participates in business, user story and detailed functional requirements workgroups and design sessions. Ensures appropriate feedback is provided to Business Analysts for development of requirements that are testable. Ensures complete test coverage of requirements by creating and maintaining appropriate methods of traceability.
• Process Improvement - Identifies opportunities for improving quality and efficiency and participates in process improvement initiatives.
• Assist team in performing EDI transactions(835/837)

ENVIRONMENT: Windows Server 2008 R2, Microsoft Visual Studio, Crystal Reports Server 2011, SOAP UI, Team foundation Server(TFS), MSMQ, Microsoft .NET 4.0, ASP.NET, XML

SR. QA TESTER

RESPONSIBILITIES:

• Involved in writing and executing Test plans and Test cases after reviewing the business requirements document, Use cases and technical specifications document.
• Used Agile methodology to ensure the new features meet the customer requirements and acceptable quality assurance standards.
• Involved daily scrum meeting.
• Actively participated in Sprint planning meeting, Backlog grooming, Story Acceptance as well as Retrospective meetings.
• Interacted with Developers and System Analysts to understand the severity of the defects and assigned priorities accordingly using HP ALM.
• Prioritized Manual test cases based upon the Business Requirements and managed them accordingly in ALM.
• Re-validated the Resolved bugs in UAT and Production Environments
• Uploading and mapping the Test cases in to HP ALM.
• Create, debug, modify and maintain defects using HP ALM and escalate the issues/improvements to the appropriate level of management.
• Involved in Functional Testing, Smoke Testing, End to End testing on the integration environment Created test scenarios.
• Responsible to Site Core configurations for harvesting and publishing the offers and EPIC pricing configurations.
• Test application on different browsers (IE, Safari, Mozilla Firefox & Google Chrome) for multi-browser testing and verify the navigation and functionality of the links of the application on various Operating Systems (Mac and Windows).
• Supported Production for the new Releases.
• Actively participated in status report meetings and interacted with developers to discuss the technical issues.
• Participated in the technical reviews and walkthroughs starting from the initial phases of the Software Development Life Cycle.

ENVIRONMENT: Site core, HP ALM 11, EPIC, Rally, Fiddler 4.2, SOAP UI

Confidential, HARTFORD, CT

QA TESTER

RESPONSIBILITIES:

• Analyzed the business and functional requirements and developed Test Plans, high level Test scenarios, Test Scripts, Estimates to facilitate the process of testing.
• Involved in weekly meetings with developers and business analysts to understand the Application logic and business process.
• Effectively managed and coordinated with the offshore teams throughout various phases of a Release.
• Involved in designing and review of Test Scripts in build phase of a release.
• Extensively used Companion guides and Implementation guides to write the test case and to test the EDI transactions.
• Extensively used SQL queries to verify the back end process and prepared test data.
• Involved in Manual Testing of the various reports developed.
• Executed SQL Queries to check the data table updates after test execution using TOAD.
• Manage Coordinate and Responsible for overall system test effort, including the development of a comprehensive system test plan, management and coordination of test efforts for Confidential .
• Managing a team of internal & external quality assurance consultants to develop test cases, test scripts.
• Partnering with Business Users in a collaborative effort to design the test strategy and execution.
• Developed Master Test Plan, Test Strategy report, Bug Summary report.
• Preparing Functional Test Plan, Performance Test Plan & Performance Test Strategy approach document.
• Preparing Test Strategy ensuring it is updated and baseline to reflect changes to the project risk profile, schedule, testing processes
• Prepared Traceability Matrix to review the requirements and Test Case coverage.
• Performed the Peer Reviews for the Test Designs and suggested required modifications.
• Performed impact analysis whenever a new Change Request is released.
• Wrote Test Cases and Test Scenarios based on the Functional Specification and technical Specification and documented in Mercury Quality center
• Validate EDI Claim Process according to HIPPA compliance.
• Designed, Communicated, and enhanced QA testing plan for the application.
• Performed back-end testing by extensively using SQL commands to verify the database integrity.
• Created and maintained SQL Scripts to perform back-end testing on the oracle database.

ENVIRONMENT: Rational Unified Process (RUP), Mercury Quality Centre, Oracle 10g, VB script, Crystal reports, ANSI X12, JavaScript, HTML, XML, Lotus Notes, SQL, PLSQL, HIPAA, EDI, UML, MS Office, Windows XP/2000

Confidential, FL

QA TESTER

RESPONSIBILITIES:

• Involved in analyzing system design specifications and developed Test Plans, Test Scenarios and Test Cases to cover overall quality assurance testing.
• Performed both manual and automation testing and created various test results to track the testing results.
• Exported requirement, test cases into the Quality Center, run manual and automation test cases from test lab and log defects from defects module.
• Followed up with standard software testing life cycle (STLC) to perform different types of testing for the projects.
• Participated in peer review meeting for created Test plan, test cases and analyzing various testing documents and process of testing life cycle.
• Created standard testing life cycle flow diagram for projects and presented to test team to follow testing process.
• Participated to create Test Analysis reports (TAR) and stored them into the Quality Center.
• Updated RTM in daily, send status report and daily tracking report to test manager.
• Performed UAT testing in the UAT environment prior to notify to the customer to start performing UAT testing.
• Performed Functional Testing using Quality Center.
• As an active Lead, coordinated the test activities and the overall process of testing.
• Involved in testing Web services and XML with SOAP UI to locate WSDL files.
• Developed automation scripts in QTP to automate smoke and regression testing.
• Used Quality center to execute automation scripts in batch mode or unattended mode.
• Enhanced Test scripts using VB Script to make scripts more effective and efficient.
• Responsible for creating tools using VB.NET framework to script.
• Written Visual Basic scripts for various applications using QTP.
• Defined the “Test Engagement Process” for new application launch and maintenance releases.
• Developed DB2 Queries to retrieve or create test data from different Test databases.
• Performed database testing by writing queries in Oracle.
• Used Descriptive program to enhance the scripts.
• Worked closely with the application development and design and testing team to resolve technical issues and interacted with them to ensure overall quality of the software.
• Created Scripts which can dynamically create the Queries based on the mapping document and executed them.
• Deployed the packages to test environment and verified it for accuracy.
• Performed Integration testing to validate integration between sub modules of the application
• Created checkpoints in Load Runner to verify state of various GUI objects in the application.
• Involved in writing SQL queries and Database Checkpoints to verify data integrity.
• Created transactions in Load Runner to measure response times. Modify run time settings to run various tests with different configurations.
• Test, Analyzed and validated application performance against business requirements using HP Performance Center.
• Prepared Test Summary Report for each type of testing.

Environment: Windows 2008 server, UNIX, SQL, Oracle, Java, Web Sphere, Web Services, XML, SOA, S0AP UI, WSDL, SQL server, PL/SQL, MS Excel, MS Word, Internet explorer Quick Test Professional 10.0, Quality Center10.0, Load Runner 9.5, VB script, Soap UI 2.5

Confidential, TAMPA FL

MANUAL TESTER / FUNCTIONAL TESTER

RESPONSIBILITIES:

• Worked as a Member of the QA team, responsible for the testing and certifying the software applications as safe for deployment
• Daily Update Meetings with QA Manager to discuss the status of Projects.
• Interacted with QA and Development engineers to learn about work flow, analyzed the test process, helped develop strategies for testing products and services in an Agile environment
• Prepared test data for positive and negative test scenarios for Functional Testing as documented in the test plan
• Responsible for Black Box testing, Regression testing and Browser Compatibility testing
• Tested for mappings in EDI files through Transaction Mapping Documents.
• Checked the AUT for cross browser compatibility
• Trained the junior testers on Quality Center
• Worked extensively on Quality Center for logging & tracking the defects
• Analyzed Defect Reports using Quality Center and worked closely with Application Developers to fix defects

Environment: Quality Center, Edifecs Specbuilder, QuickTest Pro, Windows XP, MS Visio, Oracle, Java, SQL, HTML, XML, SQL server 2005

Confidential

QA TESTER

RESPONSIBILITIES:

• Interacting with the onsite coordinator and understanding the business process and scenarios.
• Designed database (created tables and established primary key/foreign key constraints).
• Performed backend database testing with SQL.
• Used indexes, views, and stored procedures for better retrieval of data from backend.
• Designed report layouts with Crystal Reports and generated different reports through coding.
• Reported bugs in HP Quality Centre and Issue resolution.
• Prepared all documentation such as user manual and other reports for future reference.
• Understanding the requirements and Preparation of Understanding document and Clarification log.
• Test Case designing for all business processes.
• Followed the process for test case designing - Planned, Design, Peer Review, Dev
• Review, Repair and ready status.
• Execute all the test cases in ready status.
• Reported the daily status reports and weekly status reports on time.
• Testing based on different user roles.
• Maintaining the repository of the project artifacts in the Test Director.
• Provided training and support to end-users.

Environment: ASP.NET with VB, C#, Oracle, Windows NT/2000, Crystal Reports