SUMMARY

• 11+ years of experience in IT industry which includes 10+ years in Software Testing and 1+ year’s in Software Development (Java/Oracle/VB/SAP) with various client/server, Mainframe & web applications.
• Experience in testing various IT industrial applications like Banking, HealthCare, Financial, Media, Insurance and Telecommunications
• Experience in testing web applications developed in Java and .Net technologies. Experienced in defect management, analysis and tracking for resolution using various tools with test director, Quality Center, ALM, JIRA TFS & Escalated issues to development teams and verified fixes.
• Proficient in Manual and automation testing and knowledge of Core Java, JavaScript, Oracle, Mysql, MVC, Selenium Framework, WebDriver, Jenkins, Junit, TestNG, Shell Script
• Developed and Implemented Test suites, which include features like Data Driven, Database Checks, Batch, and Functions. Proficient in automation testing tools Selenium, QTP/UFT & Sprinter.
• Experience in Performance Load testing with Web services, Restful APIs, and user interface applications.
• Knowledge in manual testing for Informatica master data management (MDM), HUB & IDD tools.
• Experience in Manual testing, Back - end testing and front-end testing.
• Proficient in analyzing the functional specifications, writing project test strategy, test plans, test cases, execution of test scenarios & analyzing the actual results against the expected results. Created test data and test cases for regression automation testing. Proficient in testing HIPAA, EDI transactions 834, 837, 271, 272, etc institutional and professional & claims processing.
• Strong skills in testing End to end, System, GUI, Regression, Load, Stress, Database, ad-hoc, Tandem, black box & white box, User Acceptance, System & Functional, Keyword driven Testing.
• Experienced testing in Web Services using SOAPUI for provider portal Projects.
• Designed Test suites, that include features like GUI testing, Data Driven testing, Database testing for Client/Server and web based applications.
• In depth, understanding of Software Development Life Cycle and Software Testing Life Cycle. Used extensive SQL queries, joins, stored procedures/triggers.
• Highly conceptual and innovative problem solver with excellent organizational skills Ability to work in tight schedules, can handle multitasks assignments in an organized timely manner.
• Hold excellent verbal and written communications skills with an eye for detail.

TECHNICAL SKILLS

Operating Systems: Windows Vista/95/98/2000/XP/XP, FACETS, Pro/7, UNIX, LINUX, DOS

Languages: C, C++, C#, PL/SQL

Databases: Mainframe, SQL Server, Oracle 8i, 9, SQL, MS-Access, Rapid access SQL

Packages & Tools: MS Office, MS Word, MS Excel, MS PowerPoint, VISIO, MS Project, Plan View, Enterprise Architecture

Internet Browsers: Microsoft Internet Explorer, IE7-10, Mozilla Firefox, Safari, Netscape, Google Chrome

Internet Technologies: HTML, CSS, PERL, JAVASCRIPT, W3C Validator, DHTML and XML, Web Frameworks

Automation Tools: Selenium, Web Services, Restful API, QTP, Sauce Labs (cloud), Sprinter, Load Runner12.2Win Runner

Defect Tracking Tools: HP Interactive Tools(Quality Center10), JIRA, TFS, Clear Quest, RFT, Product Studio, Bug Zilla, Requisite Pro

PROFESSIONAL EXPERIENCE

Confidential, Rochester MN

Performance Tester/ Sr QA Analyst

Responsibilities:

• Worked as Sr Quality Assurance tester and Performance tester on web based applications and API web services.
• Identified scenarios from the applications and web services to perform Load and performance testing
• Strong hands on experience in preparing performance scripts using Load runner protocols Web HTTP/HTML.
• Liaise with customer / client manager to understand the performance test requirements.
• Closely worked with the Project manager to come up with right performance test approach, plan, strategy and work load model
• Set up scenarios in Load runner with various run time settings.
• Setup monitors for various subsystems, coordinate and work with network, system and server admins, during performance test.
• Experience in monitoring and pulling stats using Load runner analysis tool.
• Coordination and preparation of test data and assuring test environment are ready.
• Analyze performance results to identify performance bottlenecks along with Dev team, system, server and network admins to recommend enhancement options.
• Presented the deliverable testing results in timely manner to the project team.
• Created test scripts for the baseline testing for the web services and UI applications.
• Created performance/Load test scripts for the web based applications for the provider information portal.
• Performed load testing with the user load to get the min and max results of the functionality.
• Attended project related team meeting, including daily and weekly status meetings.
• Excellent communication skills & analytical abilities

Environment: Agile, TFS, Informatica IDD HUB, SOAP UI, IBM DB2, Oracle SQL, Rapid Access SQL, Restful API, Web Services, Windows7/8, .Net, HTML, HTML5, XML, HTTP, Load Runner, Load Analysis, Load Controller.

Confidential, Miami FL

Sr QA Analyst

Responsibilities:

• Worked as IT Quality Assurance lead for upgrade of EXP MACESS client server application & Supported UAT testing
• Worked with 834, 835, 837, 271 & 272 EDI Transaction types including MMIS claims, healthcare claims processing, adjudication etc.
• Worked on benefits detail, reimbursement, and enrollment for healthcare project
• Created automated test cases for unit and integration level using selenium RFT and Web driver
• Created test plan and performed smoke and regression testing for timesheet management in service now application
• Created and documented test defects and procedures to enable accurate replication and ensure compliance with standards.
• Created test plan, test data and performed functional testing in Amysis environment for large groups & small group project for processing of medical, financial, professional and institutional claims.
• Performed functional, UI & regression testing on client server and web application.
• Developed test scripts and executed them for regression testing using UFT for regression testing.
• Analyzed & documented defects using ALM and reported defects to software developers and configuration analysts.
• Verified all the defects are fixed based upon the criticality of the defect and retested in timely manner.
• Mentored & closely worked with different teams to maintain the standards of testing.
• Closely worked with BA’s project managers, QA manger and QA testers.
• Prepared data mapping and traceability matrix for the requirements.
• Supported in creating the documents for process improvement for the projects.

Environment: Agile and Waterfall, HP ALM, SOAP UI, Web Services, Quick Test Pro 11,UFT 11.5, IBM DB2, Oracle SQL, Service Now, Selenium, web driver, Windows XP, Windows7/8, .Net, HTML, HTML5, XML, AMYSIS, EXP & SIEBEL

Confidential, Baton Rouge LA

Lead QA Analyst/Auditor

Responsibilities:

• Worked as IT Quality Assurance on HP Quality Center assessment for Healthcare Reform 2014 project.
• Currently working as a HP Quality Centre audit specialist where, verified requirements are properly loaded and linked to test cases for all the active projects both in HP Quality Center.
• Communication skills were used by notifying the resources for the gaps and errors from assessment of the Quality Center projects.
• Managed over 280 projects in HP Quality Center.
• Experience with of HIPAA EDI protocols, 834, 835, 837,277, 271, 997 & 999 EDI Transaction types
• Worked on different claims & modules of Facets such as Membership (teller based) Claims, Billing, Providers, Dental, MMIS professional & institutional claims etc.
• Performed White box, black box, system integration, functional, regression, end to end & UAT testing on various web applications.
• Created scripts and performed functional and exploratory testing on HCR 2014 project.
• Created test cases for Healthcare Reform 2014 project using QTP and Sprinter.
• Verified requirements are uploaded in HP Quality Center by coordinating with business analysts and team members.
• Created and documented test defects and procedures to enable accurate replication and ensure compliance with standards.
• Performed testing in FACETS environment on health care reform 2014 SBC project.
• Documented software defects using quality center and reported defects involving program functionality, output, online screen and content to software developers and configuration analysts.
• Verified all the defects are fixed based upon the criticality of the defect and retested in timely manner.
• Verified the defects are following the workflow for all the active projects.
• Created Quality Center project to test the HP Quality Center 11.52 upgrade.
• Performed functional and UI testing for the new version of HP Quality center 11.52 for migration of active projects for implementation.
• Work closely with different teams to maintain the standards of utilizing HP Quality Center.
• Documented the process improvement policies and procedures document to maintain the consistency of projects in HP Quality Center and SharePoint.
• Used TFS for product enhancement project and assigned score cards to the team.
• Prepared proof of concept documentation for HP Quality Center active projects.
• Prepared data mapping and traceability matrix for the requirements.
• Supporting in creating the documents for process improvement for the projects.
• Excel in presentation for Quality Center Do’s and Don’ts in lunch and learn to the team and other departments.
• Researched on Sprinter the new testing tool of HP Quality Center 11.52 and provided training to the team members for its best usage.

Environment: Agile and Waterfall, SOA, Quality Center 11.52 (ALM), SOAP UI, Pro 4.5, QTP/UFT 11.5, Selenium, IBM DB2, Oracle, TFS, Planview, Windows XP, Windows7/8, API, .Net, IVR, HTML, HTML5, XML, WebSphere, JAVA, Jenkins.

Confidential, Grand Rapids MI

QA Lead

Responsibilities:

• Developed and maintained test plans, test scripts and test cases for both manual and automated testing procedures to meet the project deadlines.
• Reviewed the requirements document as a part of the process for understanding the functionality and created the test scripts.
• Created scripts and performed Mobile testing for IOS and android devices also through sauce labs.
• Created capability matrix, negative and positive scenarios for the new functionality added to the mobile IOS and android devices.
• Performed mobile testing for the new functionalities and recent changes added to the existing feature using sauce labs for both IOS and android devices.
• Created and executed positive / negative, regression, system integration, User acceptance, security, performance, resiliency, smoke testing, browser compatibility and boundary testing.
• Collaborated and assigned tasks to Offshore and Onshore project team.
• Worked closely with Team Lead, BA’s, Developers, and other Quality Control Engineers
• Evaluated defects and provided necessary documentation for resolution of defects using JIRA.
• Identified, reported, and tracked to resolution application and system related defects.
• Reviewed troubleshooting related to applications and system related log files while assessing testing related failures.
• Created and maintained automation scripts using Selenium Web driver & IDE sauce labs to test in various browsers for the cross browser testing.
• Created test plan, test scenarios, test cases, test metrics & reports.
• Performed white box & Black box testing for the new enhancements of the applications & supported UAT testing.
• Performed mentoring to the onsite and offsite team members.
• Performed regression testing using selenium Web Driver for automation.
• Worked on web based applications like “Inventory Manager” which controls and maintain the inventory of the customers using different reports like inventory value, history trend, multi-unit roll up based on the user level for automation testing using selenium for application like “Recipe Manager” for maintaining, updating, adding, deleting, copying recipes for the reuse of the recipe and sharing the recipes to different users.
• Worked on multiple tier application architecture; front end UI, middle tier service layers, and back-end database procedures and functions.
• Worked in an Agile Development Environment.
• Participated in daily stand-up meetings to discuss on the previous days task and current days plan to continue the task and if there is anything blocking to move further with the task.
• Participated in sprint planning sessions which are held bi-weekly for the project planning and direction to meet the deadlines.

Environment: Agile/Scrum, SOA, Selenium, SOAPUI 4.0, Selenium, SQL Server 2008/10 R2, Windows XP, Windows7, Safari, Firefox, Chrome IBM DB2, UNIX, IBM RQM, JIRA, API, .Net, Java, Visual Studio, WebSphere, VB Script, HTML, XML, and MS Office

Confidential, Wilmington, DE

QA Tester

Responsibilities:

• Reviewed requirements for testability and usability, and communicated development staff with regards to system functionality
• Followed up with standard software testing life cycle (STLC) to perform different types of testing for the various online & offline projects.
• Involved in system design specifications and participated inTest Plans,came up with Capabilities of testing the functionality, Written Test-Scriptsto cover overall testing and participated in Test execution planning for quality assurance testing.
• Develop, maintain and executed manual test Scripts for loan, mortgage and credit cards services.
• Performed Functionality testing, Integration testing, and Regression testing, UAT & Production testing.
• Participated in review meetings for created Test plan, test cases, Test execution plan and analyzing various testing documents and process of testing life cycle.
• Analyzing the live link for business and functional requirement using to design Regression, UAT Test Scripts & Production support.
• Participated to create Test Analysis reports(TAR)and stored them into the Quality Center.
• Kept track of the bugs/defects, decided their priority and then assigned them to different developers using standard Excel spreadsheet and defect module in Quality Center.
• UpdatedRTMin daily, send status report and daily tracking report to test manager.
• PerformedUATtesting in theUATenvironment prior to notify to the customer to start performingUATtesting.
• Participated in team meetings, conference meetings with various vendors to understand and meet their expectations. Conducted MIM’S with developers, BA’s for better understanding & clarifications.
• Used various client server applications like Vault, Maritz, online admin tool for discontinued surviving RPC’s & SPC’s Validations, Verifications, single view billing system, enrolling & accessing debit or credit cards, EFT’s & business lending.
• Extensively used Legacy and Loyalty Client server platform tool from customer & advisor perspective for the redemption of SPC & RPC
• Tested the new online & offline offers for the surviving account holders also tested the escalated advisor level (teller) issues using JIRA.
• Written queries for the customers having different accounts for redemption using combined accounts.
• Tested the balance of accounts in various applications like TSYS chase credit card for the currency display of points, cash, Check to both customer & advisor level.
• Executed the Test Cases and reported the defects using HPQC10.

Environment: HP Quality Center 10.00, Oracle, MS Excel, MS Word, MS PowerPoint, MS Access, RFT, Req Pro VB.NET, ASP.NET, Windows XP, Mainframes, TSYS.

Confidential, Omaha, NE

QA Analyst

Responsibilities:

• Analyzed Business Requirement Document and Technical Specification Document
• Developed test plans, test cases based on functional specifications and design documents.
• Documented test scenarios and expected results using Eagle (mainframe)
• Documented test cases and execute the test cases using Eagle (production) and Hawk (testing) and data warehouse.
• Maintained requirements and created traceability matrix between Requirements and Test Cases
• Responsible for creating the folder structure in Hawk (testing) for IT to run test cases based on the functionality.
• Manually validate the Business functionality of the project
• Improved the flexibility of the tests by parameterization of the entire test, inserted checkpoints to test the functionality using testing region.
• Extensively used DB2 to verify the integrity of the database.
• Kept track of the bugs/defects, decided their priority and then assigned them to different developers using Quality Center.
• Knowledge on testing with SOA Services, Soap UI
• Working knowledge of Web Sphere Message Broker in SOA environment.
• Participated in all phases of the Software Development Life Cycle(SDLC)
• Worked on GAP Analysis for Identifying the Missing Scenarios
• Attended status review meetings, interacted with developers to resolve the issues.
• Maintain excellent performance and exceed Client's expectations consistently throughout project.
• Knowledge of RBRVS, ICD-9, CPT, DRG and HCPCS coding utilized on UB04 and CMS 1500, Health Care Reform Enhancements.

Environment: HP Quality Center 10, Oracle, MS Excel, MS Word, MS PowerPoint, MS Access, RFT, REQ Pro VB.NET, ASP.NET, Windows XP, Data warehouse, 9.2, Hawk, 9.2, Mainframe5.7, DB2 6.0.

Confidential, Minneapolis, MN

QA Analyst

Responsibilities:

• Analysis Business Requirement Document and Technical Specification Document
• Developed test plans, test cases based on functional specifications and design documents.
• Documented test cases and execute the test cases using Quality Center.
• Maintained requirements and created Traceability between Requirements and Test Cases
• Responsible for creating the folder structure in QC for scripts based on the functionality.
• Manually validate the Business functionality of the project
• Automated the test scripts for the Regression testing using Quick Test Pro.
• Improved the flexibility of the tests by parameterization of the entire test, inserted checkpoints to test the functionality.
• Extensively used DB2 to verify the integrity of the database.
• Kept track of the bugs/defects, decided their priority and then assigned them to different developers using quality Center.
• Participated in all phases of the Software Development Life Cycle(SDLC)
• Attended status review meetings, interacted with developers to resolve the issues.
• Leading the Offshore team of 3 members.
• Assigned different testing tasks to the offshore team.
• Responsible for reviewing and promoting deliverables.
• Maintain excellent performance and exceed Client's expectations consistently throughout project.

Environment: HP Quality Center 10, MS Test manager, SharePoint, Oracle, MS Excel, MS Word, MS PowerPoint, MS Access, REQ Pro VB.NET, ASP.NET, Windows XP, Data warehouse, 9.2, Hawk, 9.2, Mainframe5.7, DB2 6.0.

Confidential, Malvern, PA

QA Tester

Responsibilities:

• Analyzed the Test plan, which detailed the testing scope, test requirements and necessary resources.
• Prepared test data for positive and negative test scenarios for functional testing as documented in the test plan
• Performed Functional testing, Regression testing, GUI testing and integration testing as per requirements.
• Executed the Test Cases and reported the defects using HPQC
• Verified the functionality of SCM for searching Confidential t & Confidential t information.
• Verified move & merge functionality for Confidential t visit.
• Interacted with BA/BSA’s on daily basis to help them writing UAT Test Scripts.
• Executed UAT and Pre UAT scripts with Business team and raised the defect to the developers.
• Retested the UAT defects for subsequent releases; Daily UAT status reporting to senior management
• Conducted Regression Testing on various builds of the application and reported the defects to the developers using a Customized EXCEL Spreadsheet utility for the bug reporting and tracking with Quality Center.
• Executed SQL queries to verify Confidential t information obtained from search options in SCM module matches the result obtained by SQL queries.
• Involved in weekly status updates of the progress of the testing

Environment: Quality Center 9, Oracle, SQL Developer 1.5.1, MS Excel, MS Word, MS PowerPoint, MS Access, VB.NET, ASP.NET, Windows XP.

Confidential, Lynnwood, WA

QA Tester

Responsibilities:

• Reviewed requirements for testability and usability, and consulted development staff with regards to system functionality
• Followed up with standard software testing life cycle (STLC) to perform different types of testing for the projects.
• Involved in system design specifications and participated inTest Plans,andwrote Test Casesto cover overall quality assurance testing.
• Develop, maintain and execute manual and automation test cases.
• Performed smoke testing, Functionality testing, Integration testing, and Regression testing.
• Participated in review meeting for created Test plan, test cases and analyzing various testing documents and process of testing life cycle.
• Analyzing business and functional requirement to design SIT and UAT Test Cases
• Participated to create Test Analysis reports(TAR)and stored them into the Quality Center.
• UpdatedRTMdaily, send status report and daily tracking report to test manager.
• PerformedUATtesting in theUATenvironment prior to notify to the customer to start performingUATtesting.

Environment: Quality Center 9, Windows 2003, Visual Studio .NET, SQL-Server 2000, SQL, C#, Siebel, Visual Source Safe, UNIX, MS Office, HTML, DHTML, XML, XSL.

Confidential, Clark, NJ

QA Tester

Responsibilities:

• Analyzed the Software Requirement Specification Document and documented in requirements module of Test Director
• Studied the Application and use-cases, analyzed user requirements of the Application and prepared pre conditioned data for testing the application.
• Participated in test plans and written test cases.
• Performed System Testing, Unit testing, Functional Testing, Integration testing, GUI Testing, Usability Testing, and Regression Testing.
• Reported the Defects using Test Director, verified the Defects and updated the status.
• Participated extensively in interaction with Developers to resolve the issues.
• Worked closely with developers and functional leads in troubleshooting activities to identify functional, business logic and coding errors.

Environment: Quality Center 9, Oracle, SQL Developer 1.5.1, MS Excel, MS Word, MS PowerPoint, MS Access, VB.NET, ASP.NET, Windows XP.