SUMMARY

• Over 15 years of experience in Web/E - Commerce/Banking/Finance/Retail & Telecom (POS) applications testing
• Performed formal methods of Testing and Verification and Validation (V model)
• Experience in Load Runner/Jmeter for Performance testing and HP ALM/JIRA for Test Management
• Experienced in Automation tools like Selenium and QTP, developing test strategy comprising Test Plan, Test Scenarios, Test Scripts, Testing Methodology and Test Reports, automation of testing of various Client/Server and Web applications, expertise in data warehousing tools such as Informatica and Business Objects, Development experience in Active Server Pages, Visual Basic & HTML.
• Developed a comprehensive Test plan for software development project including Performance and UAT test plans
• Expert in System testing, Integration testing, Regression testing, Load testing, Performance Testing, Volume/Stress testing, White Box Testing, Backend Testing with Unix and Oracle
• Performed testing on major E-Commerce (ATG/BCC/Endeca) applications as well as database applications
• Experienced in Data warehousing platform with the knowledge of Oracle10g, Teradata, Informatica and Business Objects
• Performed database and application Server migration testing
• Performance tuning for Oracle9i Application server using OEM (Oracle Enterprise Manager)
• Good experience on UNIX Platform and Shell Scripting
• Extensively worked on SQL scripts using Oracle SQL Developer and Toad
• Developed load runner Scenarios by creating Vuser scripts and Controller, execution of the script and monitoring the Server behavior for the resources like CPU, memory, disk and Network traffic etc using PerfMon & NetMon for NT boxes and TOPAS for AIX boxes
• Worked with end users to develop use case scenarios and user acceptance testing criteria.

TECHNICAL SKILLS

Operating System: Novell Netware 6, Win 95/98/2000/NT/XP and UNIX (Solaris/HP-UX).

Testing Tools: Selenium IDE/Web driver, LoadRunner7.0/7.5, QTP and SQA Robot

Data warehousing: Informatica 6.2, Business Objects, Teradata 6.0

E-Commerce: Oracle Commerce (ATG - BCC, Endeca)

Management Tools: Quality Centre 10.0, HP ALM 12.20, Clear Quest, PVCS, Microsoft Projects

Database: Oracle 8i/9i/10g, SQL Server 6.5, MSAccess, Broad Vision DB, Sybase, MS SQL Server 7

Languages: Visual Basic 6.0 (Active-X, Add-Ins, WIN API, DAO/RDO/ADO, Crystal Reports), C/C++, Proc*C, HTML, DHTML, JavaScript, VBscript, SQL, PL/SQL, SQL Loader, XML, Korn Shell.

Internet: Java, ASP, Microsoft Visual Studio, Microsoft IIS, SOAP UI

Others: Perl, Toad, Oracle SQL Developer, PVCS/CVS, SharePoint, JIRA, Remedy Help Desk

PROFESSIONAL EXPERIENCE

Confidential, Warren, New Jersey

Senior QA Analyst

Responsibilities:

• Responsible for creating Test Plan, Test Cases/Scripts, execution and Defect reporting on various POS applications (Point Of Sale) for nationwide Enterprise Releases:
• NetAce Desktop/iPad (Retail Store - Direct) eROES Desktop/iPad (Indirect Agents)
• OnePOS (Telesales)
• B2B (Business to Business)
• ACSS (Customer Support System)
• Performed On-site Lead and coordinator role for many projects involved with Off-shore team members
• Involved in testing POS application migration from Legacy systems to Oracle - ATG/BCC/Endeca platform
• Involved in Verification & validation of various data feeds from external systems to POS and Catalog Databases
• Involved in testing Supply Chain Management migration from Legacy applications to SAP using SAP GUI
• Good experience in testing external Agents app with SOAP UI
• Having good Business knowledge on the following Wireless Service processes and Customer Accounts:
• Device Payment Plan (Verizon EDGE), Refund/Exchange, CLNR process (Certified Like New Replacement), Device Upgrade, Add A line, Prepaid Devices, Device Replacement, CPE (Customer Provided Equipment), Personal End Users, Business End users, Employee Liable, Corporate Liable Accounts, etc
• Involved in testing CTI process (Computer Telephony Integration) using CISCO IP Communicator and CALI tool
• Involved in the following peripheral testing which mimics Retail Store environment:
• Credit/Debit Card swipe - iPad/Desktop
• Device Barcode scanning - iPad/Desktop
• Wireless Receipt printouts
• BPK (Bill payment Kiosks) eCheck Reader
• Worked on projects with Agile development methodology
• Involved in setting up test data and running QTP Regression scripts
• Co-coordinating testing activities with UAT team

Environment:, ATG Platform 11.1, Oracle Commerce - BCC, Endeca, SAP, SOAP UI 4.0, Java, Oracle 11g, Oracle SQL Developer 3.1, Mainframe, Share Point, HP ALM 12.20, JIRA, Clarity, HP QTP 11.0

Confidential, Minneapolis, Minnesota

Senior QA Analyst

Environment: Flash CS4, Action Script 3.0, Flex, Java, ASP, Cape Clear - ESB Architecture, Oracle, Oracle ERP, MS SQL, Mainframe, MAC, ATG Hosting, Toad, Scene7, Share Point, Quality Center, JIRA, Eclipse, Selenium IDE/Web driver, Load Runner & Jmeter

Responsibilities:

• Involved in requirements gathering and Use Case development
• Participated in SCRUM (Agile) development methodology and Sprint meets
• Complete all appropriate test-related documentation (Test Plan, Test Cases/Scripts, execution and Defect reporting)
• Preparation of Performance Test Plan, scripts and execution using Loadrunner/Jmeter
• Preparation and execution of Regression test suite using Selenium IDE/Web drive
• Involved in Mobile/Tablet testing using various devices available in the market
• Preparation of UAT plan, co-ordinate tasks with Plant users, Reps and business users
• Preparation of Compatibility test plan and execution
• Ensuring PCI Compliance procedures for each release impacting Checkout services
• Manage Regression schedules

Confidential, Minneapolis, Minnesota

Test Lead

Environment: IBM X460, IBM P570-AIX5.3, Windows IIS 6.0, IBM DB2 FP9, Java, Vignette Application portal 7.3, Vignette Content Suite 7.3.1, Vignette Application Builder 7.2, HTTPS, MQ, Windows XP, MS Vista, MS Office, Quality Center, CVS, Omniture, SmartOffice

Responsibilities:

• Understands requirements, develops overall Test Strategy, drives Test Planning
• Completes all appropriate test-related documentation (Test Plan, Test Design, Test Cases/Scripts, Traceability Matrix, Test Results Report, retention of sign-offs, etc.)
• Manages Test Schedule, drives Test Execution
• Managing and coordinating with Off-shore test team
• Identifies Test Data requirements, manages Test Data setup
• Manages PTRs (Problem Tracking Report), facilitates PTR review meetings
• Engages, coordinates, and communicates with business and all testing groups
• Single point of contact for all cross-commit testing
• Reports Test Status & Metrics to project stakeholders and ATS Release program

Confidential, Richfield, Minnesota

QA lead, Customer Relationship Management (CRM)

Environment: HP-UX, IBM-AIX, UNIX, Korn shell, Pro*C, Oracle 10g, Toad, Informatica, Business Objects, Terra data, PVCS and CVS, Windows XP, Microsoft Office, Microsoft Projects, Mercury Test Director, PL/SQL, Pro*C, SQL LOADER, SQL*Plus, XML

Responsibilities:

• Understanding the business concept involved in the project
• Analyze the technical design (LLD) document, participating in the design review meeting.
• Effort and cost estimation for QA
• Preparation of Test plan document
• Leading the off-shore team and co-ordinating all the testing activities
• Involved in code walk-through and white box testing
• Preparation of the test cases and conducting the test case review meeting with the client
• Preparation of Test data
• Test execution, reviewing test results and managing the Defects in the PVCS defect tracker
• Adhering to SOX compliance procedures
• Perform integration and regression testing

Confidential, New York

Sr. QA Analyst

Environment: IBM AIX, Windows 2000 Server, Windows NT 4.0, Novell Netware 6, Oracle 9i

Responsibilities:

• Generation of Performance Test Plan
• Generation of Performance Test Scenarios for the eMoneyger portal
• Generation of Performance Test scripts using LoadRunner 7.5
• Debugging, Parameterisation and execution of the scripts
• Qualitative analysis, Reporting and bottleneck identification which includes:
• Monitoring the Server behaviour for the resources like CPU, memory, disk and Network traffic etc using PerfMon & NetMon for NT boxes and TOPAS for AIX boxes
• Identification of problem areas like memory leaks, CPU stress & System limitations
• SQL Tracing to observe the efficiency of SQL statements
• Fine tuning Oracle9i Application server using OEM (Oracle Enterprise Manager)
• Working with the Developers/DBAs to resolve the problem areas
• Generation of Test cases, execution and Defect reporting for the following modules:
• Standard Reports, 2. Status Reports, 3. Session Reports, 4. Active User Reports & 5. Error Logs
• Generation of Automation test scripts for the above mentioned modules using Mercury’s
• QuickTest Professional tool and involved in Regression testing.

Confidential, New York

Sr. QA Analyst

Environment: Sun Solaris Servers - Sun OS 8, JRun3.1, iPlanet 4.01, Perl 5.005, IBM MQ SeriesWall Street System Rel. 4, Oracle 8i, ProIV 4.6, Visual BasicJava 1.3.1, HTML and XML Mercury Interactive - Load Runner 7.5

Responsibilities:

• Preparing Test approach and Test plan documents
• Defining and generating functional, Integration & Performance test scenarios.
• Creating Vusers groups, Parameterised, introduced Rendezvous Points in the script to perform the performance testing of the application using Load Runner 7.5
• Involved in analysing the Performance test results by studying server response time and CPU utilization with various load scenarios
• Generating functional test cases for the modules involved in OLI and Integration with OPICS System.
• Maintaining and Executing Manual test scripts using Test director.
• Performing full Regression testing
• Defining defects and carried out test reports using Test Director as Defect tracking system.

Confidential, New Jersey

Senior QA Engineer

Environment: Windows NT, Unix, Java, xml, Sybase, Perl, BroadVision DB & WinCvs

Responsibilities:

• Involved in the preparation of Test strategy and Test plan documents through entire Test cycle
• Generating Test Cases for Functionality, Integration & UAT testing for the following modules in Research Publishing: Distribution Server, Custom Web Front End, Distribution Front End and Portal Application
• Generating automation scripts for Custom Web Front End using SQA Robot
• Execution of test cases.
• Performed full Regression testing.
• Maintaining defects using Rational Clear Quest as defect tracking tool