SUMMARY

• 9+ years of onsite experience working with American firms.
• 7+ years of experience working in Healthcare Industry (both Payer and Provider) side of business.
• 9+ years Test Management and Coordination experience.
• 3+ years working experience on Web Service Testing using SOAPUI.
• 4+ years of planning, managing UAT events along with reporting and partnering with PMO and VMO.
• 5+ years of experience in SQL, MS Access and other relational databases.
• 10+ years of experience in RTM (Requirement Traceability Matrix)
• Proven IT experience in leading large (onshore+offshore+vendor) teams in a distributed geographic environment.
• Lead and worked very closely with QA directors, PMO and VMO teams.
• Excellent knowledge of 837/835 EDI formats including all segments and loops
• Expertise in identifying process gaps, facilitating diverse process guidelines, implementing best practices and help creating process templates.
• Exposure in Infrastructure and Security testing.
• Excellent exposure to SOA technologies that enables Web services, REST Services, SOAP, WSDL, WADL, API.
• Proficient with Test Management tools like Team Foundation Server (TFS), HP ALM 12.01/Quality Center, Rational Test Manager, Clarity and ClearQuest.
• Expertise to Agile tools like Team Foundation Server (TFS) and great exposure to Rally and Agile Manager.
• Knowledge of HP QTP, HP Load Runner, HP WinRunner, SOAP UI, SOATest and Selenium.
• Handling Ticket Database in MS Access 2013 and Reporting and excellent exposure of relational databases.
• Proficient in Power Point, Excel, and Word.

PROFESSIONAL EXPERIENCE

Test/UAT Manager

Confidential

Responsibilities:

• Providing leadership and direction for the upcoming Open Enrollment Health Connect 2018.
• Assist PMO to plan upcoming work streams roll out plan to Production with timelines and resources.
• Responsible for timely project deliveries, budgeting, resourcing and timelines.
• Responsible for reviewing and approving testing artifacts including DSD, TPD, and TSRs.
• Partnering with Vendor and State to char out release management plan for major work streams and smooth execution of M&O weekly fix releases to production.
• Help drive Defect Review Board (DRB) meeting with vendor and state team.
• Follow up and seek release component plan and changes on daily basis.
• Help testing leads plan and execute lined up M&O activities and regression of Production fixes.
• Prepare and seek stake holder’s approval for Go - No-Go deck for code move from Dev to Stage to Prod.
• Prepare and seek business approval for Go-No-Go deck for UAT and UVT testing.
• Conducting gate reviews with business on prod defect fix, test scenarios.
• Consolidate and share test Metrics and analysis to Management.

Scrum Master

Confidential - Phoenix, AZ

Responsibilities:

• Scrum Master for Product teams with a focus on guiding the teams towards improving the way they work.
• Involved with Medicaid Eligibility, Supplemental Nutritional Assistance Program (SNAP), Temporary Assistance to Needy Families (TANF) work streams.
• Assisted team to remove impediments by having an understanding the control and release processes
• Assisted with internal and external communication, improved transparency, and radiated information
• Assisted with prioritization and resolution of software defects
• Built relationship with Product owner and other stake holders to facilitate team's interaction with them
• Coached team members on Agile principles and providing general guidance on the methodology
• Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization
• Facilitated sprint planning, retrospective and sprint demos
• Helped team to solve problems rather than provide solutions
• Interfaced with Program Management Office to ensure project goals and requirements are being met
• Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint, release planning, demos, and other Scrum-related meetings
• Removed impediments by finding the right personnel to remove the impediment
• Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management
• Updated Agile tracking systems to provide transparency on product and sprint backlogs

Test Analyst III

Confidential - Phoenix, AZ

Responsibilities:

• Provided leadership and direction for CAC testing project.
• Coordinated, Governed, Hosted, Facilitated testing sessions.
• Ensured appropriate Project/Deployment meetings are scheduled (e.g., Planning, Review, status, etc.)
• Work directly with HIM leadership, Optum360 and Confidential executive leadership.
• Responsible for managing Confidential IT team for integration and interfacing with multiple EHR, billing systems and downstream application.
• Interdepartmental collaboration to define and improve existing processes including application support process between Optum360 and Confidential, production control process, project management methodology, security and access management.
• Developed overall test strategy and approach for project (including all testing types Integration, Interface, Web Services Testing, Regression, System, UAT, performance, end-to-end, Infrastructure and Security, automation etc.) with input from Test Leads and Systems Analysts.
• Developed Master Test Plan and obtain appropriate approvals.
• Identified process gaps, implemented best practices, and improved and organized test artifact documents.
• Ensured appropriate project/release meetings are scheduled (e.g., Planning, Review, status, etc.)
• Provided official signoff for project gate reviews (e.g., requirements, design, closure report etc.)

Test Analyst

Confidential - Milwaukee, WI

Responsibilities:

• Involved in Requirement gathering, SRS and Use Case creation.
• Identifying process gaps, facilitating process guidelines and implementing best practices.
• Analysis of Software Test Requirements, conducting timely walkthroughs and reviews.
• Involved in Test automation planning, effort estimation and risk mitigation.
• Preparation of Test Strategies and Link Test Plan against Requirements.
• Involved in defect management, conducting defect triage and defect prioritization.
• Ensuring all agreed upon deliverables being maintained and reported to client in time.
• Coordination with offshore team and Client.
• Providing status report of all the testing efforts on weekly basis to Client.
• Reporting work progress to Management.
• Review of all the Test Cases against Requirements and Specification.
• Monitoring and review of unit test cases and results performed by developers.
• Ensuring all the testing process being carried properly.

Project Lead

Confidential - San Jose, CA

Responsibilities:

• Coordination with offshore India team and Client team based in San Jose, Austin and Amsterdam.
• Educating Client team about Testing techniques and processes, best industry practices.
• Gathering and Analyzing Software Test Requirements.
• Preparation of Test Strategies and Test Plan against Requirements.
• Test case creation and test execution of complete back-end applications.
• Test Script creation in Klemspeak ( Confidential proprietary) test automation tool and test execution on Sun machines.
• Mapping of test requirements with test cases using Quality Centre.
• Defect reporting using Quality centre.
• Providing status report of all the testing efforts on weekly basis to Client.
• Ensuring all agreed upon deliverables being maintained and reported to client in time.
• Knowledge transfer to offshore India team regularly.
• Coordinated Fail-over, load-balancing and other infrastructure test activities along with security test.
• Coordinated Functional and Operational Acceptance Testing (OAT) testing activities.

Test Lead

Confidential

Responsibilities:

• Only point of contact for Terminal Validation Test (TVT)
• Co-ordination with VRA team in Oulu regarding TVT camps.
• Co-ordination with HP team in London regarding HP download test.
• Creating test strategy for Terminal Validation Test (TVT)
• Guiding vendor team to update/add/modify TVT specifications.
• Coordinating with Tieto-X test team to plan and organize TVT camps.
• Leading the camp and performed many TVT camps successfully.
• Handling Visual Radio Tool (VRT) during camps.
• Creating test data/content/blocks to be flashed on terminals through VRT
• Creating and distributing Test Result for all the terminals been tested.
• Reporting defects through Test Director.
• Streamlining quality process workflow of Nice testing team and Tieto-X testing team.
• Performing HP download test on various terminals.

Test Lead

Confidential

Responsibilities:

• Installation of software for design time environment on win2k and Solaris.
• Preparation of Test Plan for Conduction6.0.
• Creation of Test Plan and Test Cases.
• Execution of Test Cases.
• Testing of Conductor6.0 rigorously in all the phases of SDLC.
• Reporting Bugs through Bug Tracking System.
• Maintaining Test Log, Defect Log and Test Matrix for each Build.
• Testing of Conductor6.0 through Automated Testing Tools.
• Estimating the performance through load and Stress testing of transactions
• Updating development Team and Management regarding Test Status.
• Versioning of Test Cases, Test Matrix as per each new Build.

Test Lead

Confidential 

Responsibilities:

• Analysis of Software Test Requirements.
• Preparing Test Plan and Test Strategy.
• Creation of Test Cases.
• Black/White Box Testing, Integration Testing, Functional Testing and Acceptance Testing.
• Maintaining Test Log, Defect Log and Defect Matrix.
• Maintaining Bug Tracking System
• Updating the developer Team and Management regarding the Test Status.