SUMMARY

• Around 12 years of hands - on experience in Quality Assurance Lead, Business Analyst, Project planning, Reviewing specifications, Test planning and Maintenance business applications. Areas of expertise include Web, Client Server, Multi-tier, SaaS, ERP, Moblin (Smart Phones), POS and Data warehousing applications.
• ALM site administration including setup, managing and customizing users, license and defining workflows
• Significant experience in HPQC/ALM 11.5X Upgrade, installation, Customization, Domain creation, project creation, User role management, Work flow management in an enterprise environment.
• Experienced in ALM Installing, administering and supporting test tools in multiple environments
• Developed automated test solution, including mobilization and leading the creation of automation framework
• Collaborate with Business and IT partners to identify, design and implement solutions
• Efficient in Delivery, Test Strategy, Test Planning and Scheduling, Test Estimation and Test Process Assessment
• Support project and application teams throughout the Software Development Lifecycle (SDLC)
• Experienced in coordinating and managing test activities including Onsite and Offshore resources.
• Proficient in functional, system integration (SIT), acceptance (UAT), load/performance, security, browser compatibility, and performance testing
• Specialized in automating Testing procedures using tools like Confidential Quality Center/ALM, Confidential Load Runner, Confidential QTP, and PVCS
• Confidential Load Runner admin and configuration includes install Load Generators
• Experience in Migrating and upgrading from any version ofTest DirectortoQualityCenter/ALM
• Experienced in working directly with clients in defining business requirements, testing objectives and methodologies, and overall testing scope and validation strategy.
• Provides direction on test activities across the project, and manages scope changes impact testing.
• Consolidates test scripts and other inputs from team members into detailed test plans, ensuring test scripts/scenarios map to requirements and business process as appropriate
• Extensive experience in developing Test plans, Test cases, Test Reports for the specific business requirements and documentation of both Manual and Automated tests.

PROFESSIONAL EXPERIENCE

Confidential, Portland, OR

HPQC-ALM Admin-Test Analyst

Responsibilities:

• Performed HPQC administration- Includes upgrade, apply patch, setup, managing and customizing user roles.
• Setup and attend meetings with appropriate project teams for resolution of any outstanding project related HPQC/ALM Issues
• Developed ongoing improvements to software test, including processes, tools and resource mix and utilization.
• Configuring Quality Center User Groups, Project Entities, Project Lists
• Configured and integrated with Confidential Suite( Load runner, QTP/UFT) SOLMAN, and Microsoft TFS
• Performed migration of ALM data through Project migrations (repository/schema) and export/imports
• Developed and deliver training on HPQC/ALM to the end users as required
• Installed HPQC servers ( Dev and Prod), Upgrades, configuration and Server maintenance
• Acted as a Point of contact for HPQC Incident tickets per service level agreements (SLA) and company policy
• Supported business team to develop test scenarios and Test sets and uploaded in HPQC/ALM 11.52
• Managed User Groups and assigned users roles to the specific Projects
• Customized and Developed ALM dashboard reports by running SQL Queries
• Provided 24/7 Support to the ALM users Incident tickets with in the Organization and resolve issues
• Developed ALM upgrade plan and reviewed with Server Team/ Network Team/DB Team
• Setup and reviewed requirements with Infrastructure Team for the Server Upgrades from 2003/2008/2012
• Escalated HPQC tool related Incident tickets to the SAP/ Confidential and resolve the issues
• Coordinated with Server Team/DB Team while Installing patches and Upgrading the tool
• Developed HPQC dash board reports and customized as per the requirements by the team
• Developed Requirement Traceability Matrix (RTM)and coverage analysis from the Requirement Module
• Ensures that team completes testing activates and generate status reports
• Organized Defect review meeting and reviewed issues based on priorities and escalates the issues
• Supported and Mentor business teams to ensure the testing activities are completed and updated in HPQC 11.52

Environment: HPQC10.0/ALM 11.52 Enterprise, QTP/UFT11.52, Confidential -Load Runner.00/11.52, MS-Excel, MS-Word, Confidential Sprinter, HPQC adapter, Confidential ALM Robot, Confidential Site Scope, SAP AFS, SAP TAO 2.72/3.0, and Work Soft (POC)

Confidential, Houston, Texas

HPQC Admin and Test Coordinator

Responsibilities:

• Providing technical assistance to users of Quality Center
• Coordinated and lead multiple test readiness Reviews to ensure all the preconditions to the start of test execution including setting up test environment, test data, test configuration/ settings
• HPQC Administration including Upgrade Projects, Customization and Created User groups and roles
• Windows Server 2003 configuration, implementation, and administration
• SQL Server configuration, implementation, and administration
• Integrated Quality Center with external tools and systems as needed, including defect tracking, test automation, build systems
• Provide technical guidance in development of test plans, test cases and test tools.
• Designed Traceability matrix for the components( T-Codes) and uploaded to Team Site
• Developed automated BPT scripts and automated testing components using HPQC
• Provided functional and technical leadership in the areas Unit, Integration, performance, and UAT testing
• Developed strategic plan for test case development needs like test case assignments, and test execution through functional test, multiple phases of system test, user acceptance test, and other testing.
• Coordinating and managing test activities including onshore and offshore resources.
• Coordinating with the offshore team and communicated work status with clients on daily basis
• Mentor and guide technical and business teams in Test Planning, Test Prep, Test Execution and defect resolution
• Developed automated test solution, including mobilization and leading the creation of the automation framework
• Coordinate with track leads to get the master data in testing environment and transactional data used in during testing
• Supported project and application teams throughout the Software Development Lifecycle (SDLC
• Work with project managers to understand project timelines, milestones, resource allocations and requirements
• Coordinate and communicate effectively with other functional and sustain( support) teams
• Developed Dash board reports for the higher management with the performance results
• Setup automatic Scheduler to run load testing and monitored the performance before and after the go-live

Environment: Confidential Quality Center10.0, QTP, SAP TAO 1.0/2.0, Confidential -Load Runner 9.5, MS-Excel, MS-Word, Work Soft (POC) and SAP ECC

Confidential, PA

HPQC Administration and Test Automation Analyst

Responsibilities:

• Managed day-to-day client interactions and sets client Expectations
• Quality Center Project Entity administration for End user assistance
• Setup and configuration of the overall Quality Center technical and operating environment in a Windows Server and SQL Server/Oracle with standalone environment
• Installed, Configured and maintained QTP 10, QC 10 and SAP Add-ins.
• Setup and configuration of Quality Center projects and accountable for resolution of issues within Quality Center
• Integrated Testing Solutions using SAP Solution Manger, Confidential - QC, Confidential -QTP,SAP Test Acceleration and Optimization(SAP TAO)
• Performed HPQC project workflow Customization
• Negotiated requirement agreements and commitments by assisting Business adoption of SAP Best Practice and facilitating communication between business unit(s) and IT throughout the process and Requirements
• Managed QA Customer relationships, QA standards, processes and services.
• Installation, Configuration and maintenance of SAP TAO, QTP on Server and client machines.
• Configured settings for Quality Center and QTP to work with SAP TAO.
• Developed automated test solutions and automation framework
• Integrated SAP Test Acceleration and Optimization interacts with the SAP Solution Manager system, managed systems and SAP Quality Center
• Estimating the time for automating the test cases and assigning the test cases to the team members.

Environment: Confidential Quality Center10.0, QTP, SAP TAO2.0/1.0, Confidential -Load Runner, U-Perform, MS-Excel, MS-Word

Confidential, Jacksonville, FL

Test Lead/Coordinator

Responsibilities:

• Managed all activities related to project test planning and execution
• Involved in developing and refining high-level test strategies in collaboration with other Quality Assurance team members, developers and project managers.
• Supported project and application teams throughout the Software Development Lifecycle (SDLC
• Established test milestones, timelines and goals, and tracks metrics and results. Summarizes and reports test results for project leadership, test meetings with business users and other team members to present test methodology and clarify expectations, including user input into the overall test planning process.
• Created Business Process Test Cases for End-to-End Business scenarios using SAP TAO.
• Created Analysis and Dashboard Reports after running the End-To-End Scenarios.
• Responsible for trouble shooting high priority issues related to Confidential Quality Center
• Created new users, Projects in Confidential QC and conducted Training, Demo sessions for using Confidential Quality Center.
• Responsible in designing and providing the overall Estimate for Automation testing program management with an over view of the upcoming project Testing Cycles and releases
• Developed Business Process Procedures(BPP) and created test data for the users
• Established workarounds for incidents and prioritized defects with the development organization to ensure that operating level agreements were met.
• Developing HR and Payroll for the UAT test scenarios and testing end to end process
• Provided proactive management of shared and/or conflicting Test Plans across the multiple tracks within the project and across multiple projects.
• Consolidates test scripts and other inputs from team members into detailed Test Plans, ensuring test scripts/scenarios map directly to requirements.
• Facilitates Testing Kick-Off Meetings with users and other team members to present the methodology and clarify expectations, including user input into the overall Test planning process.
• Support QA Lead for importing requirements and test cases into Quality Center

Environment: Confidential -Quality Center 10.0, SAP TAO, SAP Solution Manager, MS-Excl, MS-Word, Confidential Quick Test Professional 10.0 and Load Runner, SAP ECC6, SAP R/3, HCM( Payroll, Benefits and Time Admin, VISIO

Confidential, Harrisburg, PA

Integration/Automation Test Analyst

Responsibilities:

• Developed technical solutions and improvements to the testing environments
• Written Test Plan and designed test scenarios for the SAP suite
• Reviewed the design documentation to ensure functionality has been covered, tested and delivered
• Provides input into testing activities to occur in each test phase and environment. Manages and monitors test acceptance criteria between test phases.
• Designed Test Plan, test cases and execute the scenarios as per the scenarios designed by the functional team.
• Tested Garnishment reports and documented Test results
• Created Test Scenarios and test scripts and generated Status reports
• Customized and Involved testing in different pay groups for employees with different sets of benefits and deduction
• Developed QTP re-usable scripts for the purposes of Regression and Upgrade testing
• Performed Parallel, Security and module testing as per the Business Process Procedure ( BPP) by Functional Specification
• Worked closely with SAP functional team members to define test components, plan test flows and use cases
• Issues were documented, assigned, communicated, including tracking defects in Mercury Quality Center 9.2
• Tracked defects & issues, for new releases and upgrade of SAP
• Developed new test scripts by using QTP for feature validation and upgrades
• Developed BPP( Business Process Procedures) using U-PERFORM Tool
• Defects logged in Quality Center and Prioritized
• Created detail functional design and technical specifications
• Conducted team meetings and review the issues in the meetings
• Performed Functional, Regression, Integration testing for the Payroll and Benefit modules

Environment: SAPHCM, FI/CO, SAP R/3, Oracle 9i.0, SQL Query Analyzer 5.0, Confidential -BusinessProcess Confidential -Quality Center 9.2, SAP TAO, Confidential QTP,U-Perform, MS-Excel, MS-Word

Confidential

Functional QA Lead

Responsibilities:

• Supervised QA team and ensured assigned tasks were completed and testing was done appropriately.
• Develop and maintain business process procedures(BPP) using U-perform tool
• Performed Project Module Management, Requirement Analysis and Quality Assurance process
• Configured and tested the payroll, master data, benefits and organizational management modules
• Manage, Plan, Schedule and track progress of data cleansing & conversion
• Performed Parallel, Failure or Negative and Integration Testing
• Created test plans, test scenarios, test cases, test scripts as per the business requirements
• Interacted with marketing, product management, and developers to insure a high quality Process that resulted in high-quality products
• Performed end to end testing and documented the test results
• Developed SQL Queries and validated as appropriate
• Designed Visio charts and MS Power Point slides to review the report status and Project Status
• Generated reports and verified data has been populated as per the business requirements
• Generated and Verified the Payroll and tax calculations as appropriate
• Analyzed business requirements and functional design specifications.
• Periodically tested the GUI functionality according to the guidelines of the test plan. Created various negative and positive tests.
• Managed the QA Log Defect Tracking process, which included prioritizing defects, assigning defects to developers and following through the testing process.
• Conducted QA status meetings to resolve the issues and coordinated well with developers and team members
• Track and reported bugs in Quality Center( Test Director) and Radix
• Worked Extensively in Writing Test Scenarios, Test Conditions, Validation Points
• Document test results, test analysis reports, test logs and metrics.

Environment: SAP HCM, SAP WH, SRM,FI/CO,GTS, SAP R/3, Oracle 9i.0, SQL Query Analyzer 5.0, Confidential -BusinessProcess Confidential -Quality Center 9.1, U-Perform, MS-Excel, MS-Word

Confidential, Portland, Oregon

SAP BW, FI/CO-QA

Responsibilities:

• Interacted with users to gather requirements and transformed them into a data model with the concept of star schema.
• Creation of High level and low level test scripts (SAP FI/CO,SD/GTS module) using the Template tests feature of Quality Center.
• Involved in writing the execution of test cases and procedures according to test plan.
• Capturing detailed statistics incl. total runtime, records extracted, data transfer times (per data package), source system BI request job runtime.
• Implemented QA Process and recommended solutions based on fit gap analysis
• Performed Creation and enforcement of data security and quality standards across the ETL process
• Generated reports and validated as per the business specifications
• Created detail functional design and technical specifications
• Verified the source records with different date values to ensure they are mapped appropriately
• Developed SQL Queries and validated as appropriate
• Perform data validation and verification process
• Created Test Scenarios and test scripts and generated Status reports

Environment: SAP BW,SAP AFS, SD,WH, FI/CO, SAP R/3, Oracle 9i.0, SQL Query Analyzer 5.0, Confidential -BusinessProcess Confidential -Quality Center 9.1, U-Perform, MS-Excel, MS-Word

Confidential, Columbus

PeopleSoft HRMS QA Analyst

Responsibilities:

• Managed the Issue management process specific to testing
• Created Test Plans and Test Scenarios
• Quality Reviews and approval of requirements from test prospective
• Performed Load test on project in different scenarios with load runner
• Designed and developed Test plans according to user requirements
• Developed and executed Functional and Regression Test cases and Test Scripts based on product specifications.
• Performed smoke, volume, Black Box and Compatibility testing.
• Developed and improved product development processes to prevent and detect early.

Environment: PeopleSoft HRMS, DHTML, Crystal Reports, Ad hoc Reports, HTML, MS-Office, Java Script, Oracle, Load runner, Test Director and win runner