SUMMARY

• Over 5+ Years of diversified experience in Software Quality Assurance and Testing on Client/Server, Windows based and Web based applications.
• Extensive experience with the testing of e - Commerce, Internet and Intranet applications.
• Proven success in meeting or exceeding customer needs as an individual contributor and as team member.
• Strong knowledge of Software Development Life Cycle (SDLC) as well as Software Testing Life Cycle (STLC) and the Role of QA.
• Experience on different QA methodologies like Agile, Waterfall, and RUP.
• Extensive experience in client/server and web application testing using black box methodologies including System Testing, Integration Testing, Functionality Testing, Installer Testing, Usability Testing, Unit Testing, Regression Testing, GUI Testing, Basic Testing
• Strong experience in all levels of Testing such as Positive testing, Negative testing, Integration Testing, Functional Testing, System Testing, Regression Testing, Black box testing, Browser compatibility testing, Ad-hoc Testing, Sanity Testing & GUI Testing
• Hands on experience in the system work flow and entry to exit SDLC process.
• Experience in the design and development of effective Test Scenarios, Test Cases and review of Test cases based on business requirements.
• Involved in Manual testing & Tracking defects using Quality Center and Iris
• Good working knowledge on Windows and UNIX Environment.
• Creating Test Preparation and Test Execution Metrics.
• Experience in testing E-commerce application in ATG Framework using ACC & BCC.
• Hands on experience in testing Retail and Health care web-sites.
• Excellent SQL skills, includes coding, testing, debugging SQL
• Involved in Writing, Updating and maintaining the Test documents for various stages of Testing for reference and auditing purpose.
• Expertise in Problem solving and Bug Tracking Reports using Bug tracking Tools.
• Experience in working with offshore teams
• Excellent Organization, Analytical and Problem Solving skills and ability to quickly learn new technologies.
• Good Communication, interpersonal, and Teamwork skills.

TECHNICAL SKILLS

Testing Tools: Mercury interactive Win Runner, Load Runner, Quick Test Pro

Defect Tracking Tools: Test Director, Quality Center, Bug-zilla, Iris

Microsoft Tools: MS office Suite (Word, Excel, PowerPoint, Access), Adobe Acrobat Reader

Operating System: Windows 95/98/NT/2000/XP/07, UNIX

Languages: HTML, XML, SQL, SQL plus, VB, VB.NET, JAVA

Database: SQL Server, Microsoft Access, Oracle

Browsers: Internet Explorer, Netscape navigator, Firefox Mozilla, Google Chrome

PROFESSIONAL EXPERIENCE

Confidential, Bentonville, AR

QA Analyst

Responsibilities:

• Worked as a module lead for DYS Lider e-commerce site
• Review the business requirement documents and raised issues that require clarification from the client.
• Analyze user and business requirements for the new build and compared of those with the old build to modify test plans for positive and negative scenarios for functional and performance testing.
• Create test schedules and strategies in accordance with project scopes or delivery dates.
• Perform the Positive and Negative Testing, Smoke Testing, Integration Testing, User Interface Testing on the application.
• Perform Regression testing after every build Installation.
• Run Regression Test to ensure that introduction of new component into application doesn't affect the existing functionality.
• Keep track of the customer bugs, deciding their priority and then assigned them to the different developers.
• Follow project milestones; analyze and accurately report test results in a defect tracking system and via status reports
• Attend status review meetings, interacted with developers, Architects to resolve the issues.
• Logged the defects IRIS and tracked them till closure.
• Verification of date in backend using ACC.
• Updating test progress on weekly and monthly basis by creating Test Preparation and Test Execution Metrics.
• Actively participating weekly review meetings with Business analysts, Project manager, QA lead and developers.

Environment: Windows NT, Java, JSP, J2EE, E-Web Services, MS SQL Server, ATG 9.1 Frameworks (ACC and BCC) and IRIS

Confidential, Stamford, CT

Responsibilities:

• Raising the issues/clarifications in clarification register.
• Review BI Graphs for accuracy.
• Execute and maintain test plans and track issues to resolution
• Be an integral part of the team and work to ensure that quality is injected into each step of the BI process
• Conduct manual functional testing, regression testing, system integration testing, and report issues found during test lifecycle
• Interacted with business users and technical team in providing clear solutions to requirement.
• Logging/verifying/closing and tracking defects in Defect Tracker.
• Bugs were reported to Developers and after rectification from Developers regression testing was performed.
• Performed various type of testing like User Acceptance testing (UAT), Sanity Testing, Ad-hoc Testing, Unit Testing, System testing and Browser Compatibility Testing.
• Use of test design techniques to provide fast, accurate and reliable analysis to optimize test coverage
• Work closely with technical and non-technical peers and senior management to promote successful delivery of products and services
• Support continuous improvement of the current test process
• Communicated with customers to resolve production problems.

Environment: Windows NT/XP, Java (JSP, Servlets, JDBC), UNIX, ASP.NET, Quality Center, Visual Basic, ETL, SQL, HTML, DHTML, CSS, Java Script, XML, Crystal, ATG

Confidential, Louisville, KY

QA Analyst

Responsibilities:

• Involved in preparing test plans based on Business Requirements Documents (BRD).
• Developed the test cases to test user interface and functionality of the application.
• Executed Test Cases using SOAPUI and HP Service Test hosted on a Web Logic server and validated responses
• Performed Functional, Integration, System and Regression testing.
• Participated in User Acceptance Test (UAT), Documented procedures and guiding the users in verifying various transactions on the System.
• Performed manual testing of functional modules of the application and entered the bugs in NH Tool.
• Performed database validation by executing SQL queries Interacted with Developers as needed to isolate the main cause of defects and performed SQL backend testing.
• Interacted with developers to assist them in fixing the defects.
• Generated report using Sonar
• Used SharePoint for Document Management.
• Performed data validation with GUI Check points using QTP 9.0.
• Participated in Developers’ Walkthroughs and conducted Tester Peer Reviews.
• Conducted Regression testing on various releases of the application.

Environment: Mercury Quality Centre, QTP, Windows NT, UNIX, Oracle, XML, C#, ASP .NET 2.0, 3.0

Confidential, NYC, NY

QA Analyst

Responsibilities:

• Involved in the development and implementation of Test cases, Test plans, Test data and Test scripts according to requirements in the Use Case documentation.
• Responsible for the overall Test Environment set-up including Test Conditions and Test Data for Regression, Integration, Stress, and User Acceptance Testing.
• Initially performed manual testing of individual components as well as integration with other systems to meet all the business requirements.
• Extensively used Test Director for test planning, maintain test cases for test execution and bug tracking.
• Performed Backend testing by extensively using SQL queries to verify the integrity of the database.
• Performed data validation with GUI Check points using QTP 9.0.
• Responsible for System testing and Enterprise Integration testing, Regression testing for each cycle of release.
• Tested the application using different browser / OS combinations as a part of Workstation compatibility testing to maintain cross-browser functionality.
• Involved in User Acceptance Testing to support with Business Team (SMEs).
• Attended weekly status meetings and submitted test coverage, test results.

Environment: JSP, Java Script, PL/SQL, EJBs, HTML, Web Services, Web logic, Oracle9i, QTP9.2, SQL.

Confidential

Internship

Responsibilities:

• Understanding the FSD documents.
• Involved in identifying Test Scenarios & developing test cases depending on the specifications of the application.
• Preparation and Execution of Test cases.
• Conducted Regression Testing.
• Modified Test Scenarios and Test Cases as per newly added FSD.
• Logging/verifying/closing the defects.
• Preparation and Maintenance of traceability matrix.
• Bug Reporting using Defect tracker.

Environment: Java, J2ee, MS-SQL Server, HPQC and ATG