SUMMARY

• 7 years of experience in the field of IT with emphasis on testing Client - Server and Web based applications using HP ALM/Quality Center.
• Expertise in Manual Testing, Backend Testing, Automation Testing and worked on Unit Testing, Functionality Testing, Integration Testing, System Testing, Regression Testing, UAT, End to End and Smoke Testing.
• Well-experienced in all phases of SDLC and STLC including requirement analysis, risk analysis, testing, defect tracking, management and reporting.
• Proficient in writing Test plans, Testing Strategies, Test Cases, Test reports, Test Scripts, and bug reports and Interacting with team members in fixing the errors.
• Expertise in testing the back end Database retrieving data from the tables using SQL for data validation and data integrity checks.
• Demonstrated ability to identify, analyze and solve technical and business problems.
• Sound experience in HTML, .NET, SQL, VB, C#, C++ codes.
• Proficient in writing and executing SQL queries for back end testing at the time of data migration.
• Experience working in Quick Test Professional for automation of tests using various frameworks such as Linear framework and Data-Driven framework.
• Expertise in complete software testing of Insurance company, Banking & Finance company, Healthcare company and Investment Bank.
• Experience working with business users, SME’s, IT technical staff as well as senior management.
• Demonstrates the ability to effectively plan, coordinate and meet deadlines of multiple projects.
• Excellent track record as a leader and team player with excellent communication and inter-personal skills; can work alone or play a pivotal role in a team.

TECHNICAL SKILLS

Testing Tools: HP QTP, HP Quality Center/ ALM

Defect Tracking: Test Director/Quality Center(ALM), Mantis, JIRA, Bugzilla

Operating Systems: Windows - 7, Vista, XP, NT, 2003, 2000, UNIX, Linux, iOS, Android

Scripting Languages: Java Script, VB Script, HTML

Application environments: C#, .NET Framework, AJAX, ASP.NET, PDF, .NET Web Services, SSIS/ SSRS/ SSAS, Java, J2EE, SharePoint Server 2010

Databases: Microsoft SQL Server

Configuration Management: Rational Clear Case

MS Suite/ Project Tools: MS Office, MS Access, MS Visio, MS Project

Methodologies: Waterfall, V-Model, Agile, Scrum

Quality Processes: SEI CMM levels, Six Sigma Concepts

Domain: Banking, Finance, insurance, Health Care, SAP, IT

PROFESSIONAL EXPERIENCE

Confidential, IL

Sr. QA & Technical Analyst

Responsibilities:

• Involved in transitioning of existing Sales/ Finance/ Business documents into Confidential standard template.
• Worked on Retail Lending domain
• Worked with technical staff to create procedures/documentation to fill gaps along with screen-prints
• Involved in creating Quality Test Plan, test case, test scenario to verify reliability, accuracy and Compatibility of application that included Black box, Functional, Regression, Smoke, Integration, UAT and System testing.
• Documented test reports in QC.
• Involved in meeting with Retail Lending Team, compliance Team and Legal Team to work on gap analysis, Technical analysis, figuring out issues and removing issues
• Used SharePoint website as a central storage and collaboration space to coordinate projects, calendars & schedules, discuss ideas & review documents or proposals and share information & keep in touch with team.
• Contributed own ideas and content as well as comment.
• Completed ELCT (Ethics & Legal Compliance Training) program that includes courses First Principles, Information-Security & Privacy Matters, Anti-Corruption, Accessibility & Our customers.

Environment: Retail Lending, SharePoint, Agile, Scrum, SQL, Web Services, C#, Windows XP, MS Word 2010, Spread sheet 2010, QC, SnagIt, Adobe Reader X

Confidential, IL

Sr. QA Tester & Technical Analyst

Responsibilities:

• Worked with the Business team to understand the business needs of the ERP SI project in order to assist in creating deliverables and supporting project documentation for inclusion in Business Documents and Request for Proposals (RFP)
• Written and Reviewed the Technical Requirement Documents, High Level Design Documents, Detailed Design Documents for various ERP Modules - FBM, ADS and HCM
• Involved in creating Quality Test Plan, test case, test scenario to verify reliability, accuracy and Compatibility of application that included Black box, Functional, Regression, Integration, Stress and User Acceptance testing.
• Documented test reports in QC.
• Tested web applications in Agile development processes.
• Actively involved in meetings and reviews to discuss any changes and impacts of new functionalities that were added during the Quality Control life cycle with Requirement traceability matrix.
• Supported multiple documentation of Confidential ERP SI project such as Implementation Services Requirement document, ERP Scoring workbook, Functional/Technical Demo Script Template.
• Specified Project Planning, Analysis, Design, Configuration, Development, Testing, Training, Knowledge Management, Deployment, Quality Management, Change Management and Risk Mitigation Requirements in Confidential ERP- SI Implementation Services
• Reviewed the final documents to ensure that message quality, format and content meet the stated objective and are consistent with agency-wide strategy and communication guidelines

Environment: ERP (FBM, ADS and HCM), Agile Scrum, QC, .Net, SQL, HTML, MS Office 2013, Spread sheet 2013, Power Point 2013, Adobe Acrobat X Pro

Confidential, IL

Sr. QA Tester

Responsibilities:

• Created SOX compliant test strategies, test plans & test cases for all projects. Performed function, end-to-end, integration, system & regression testing. Record test cases, test status & defects in Quality Center.
• Subject Matter Expert for scheduling, reporting & database modules. Create & execute test strategy, test plan & workflows for function and end-to-end tests.
• Tested web application interface, functionality, usability and performance, using SQL and QTP 11
• Utilized SQL and SQL Server 2008 in daily test activities
• Developed automated data-driven testing procedures
• Responsible for Database validation thru Backend testing, Inbound &Outbound Data Map Setup, Validations of mapped data through interface testing.
• Verification and Validation of XML inbound and outbound files from 3rd party source.
• Conducted Sprint planning, Bug review and Scrum daily status meetings with team members.
• Participated in design and code review meetings and involved customer training sessions.
• Arranged and coordinated meetings with clients to triage critical issues through Web-Ex.
• Submitted the Project and QAexecution status along with critical issues on daily basis.
• End of each sprint provide demo to stake holders what was built during the sprint cycle.
• Coordinated releases with Offshore delivery team
• Maintained QA process and test methodologies to deliver better quality in shorter cycle
• Responsible for achieving milestones in the project in respect to QAteam under high pressure with tight schedules.
• Ran parsing, and performed a detailed analysis of HL7 messages
• Attended EPIC (Health Connect) training classes

Environment: Client/Server, SOX, QTP 11, Quality Center, Agile, Scrum, SQL, Web Services, XML, JAVA, QC

Confidential, NJ

Sr. SAP QA & Documentation Resources Consultant

Responsibilities:

• Written and Reviewed the Business/ Functional/ System Requirement Specs, High Level Design Documents, Detailed Design Documents for PGI Consolidation(SAP ERP)
• Involved in preparing comprehensive Test Plans of SAP Modules -Material Management (MM), Finance, Sales
• Assigned tests to all testers of SAP ERP Project
• Documented and managed the test results
• Tracking the project using QC
• Involved in leading multiple SAP modules in a release
• Created business diagrams on Visio
• Designed test plan, test scenario and test cases as per business need
• Provided training on Visio diagrams

Environment: SAP Material Management, Finance, Sales, MS Office, Excel sheet, Quality Center 9.0, Visio 2007, Adobe Flex 4.5

Confidential, Charlottesville, VA

QA Analyst

Responsibilities:

• Defined and maintained test documentation for several software products in an agile environment following the scrum methodology.
• Created Test strategy,test specifications, test plans/cases for Health care applications like HIX implementation (State and Federal exchanges, CMS, ICD -10 migration and E&E)
• Followed and suggested improvements to the team software development processes such as in corporation of lessons learned from retrospectives into template tasks that can be tracked in real time using JIRA.
• Scheduled and conducted Test Readiness Reviews and Deployment Readiness Reviews that facilitate smooth trouble free deliveries to our clients.
• Oversight of build process that includes ensuring that branches are created and merged back into trunk according to process and tag is labeled correctly.
• Experienced with Banking & Financial Services
• Executed test processes for new and existing web-based client server software applications.
• Assisted in control and maintenance of the integration and test baselines for the development teams across multiple projects using quality center to track the requirements and the persons in charge.
• Part of team that routinely audits compliance to CMMI practices for conformance and management improvements.

Environment: IIS, ASP.NET, Tortoise SVN, SQL Server, JIRA, XML, Quality Center

Confidential

SAP Documentation Resources Consultant/ QA Tester

Responsibilities:

• Written and Reviewed the Business/ Functional/ System Requirement Specs, High Level Design Documents, Detailed Design Documents for projects: Crbcloisters.co.uk and redbows.co.uk
• Involved in preparing comprehensive Test Plans of SAP Module - Sales
• Participated in Quality Test Plan, and written the test case, test scenario to verify reliability, accuracy and Compatibility of application.
• Verified the Test results and reporting the defects to Quick Test Pro(QTP).
• Documented test reports.
• Wrote SQL queries to access the data from the database tables and crosscheck the results.
• Performed Positive and Negative testing manually to ensure the application outputs the expected results given the input.
• Actively involved in meetings and reviews to discuss any changes and impacts of new functionalities that were added during the Quality Control life cycle with Requirement traceability matrix.
• Analyzed the results for errors and mismatches. Logged defects, attached screen shots to the defect records.
• Involved in Execution of Functional, Regression, Integration, Stress and User Acceptance testing.
• Created business diagrams on Visio
• Involved in Content Management System

Environment: QTP, ASP.NET, Adobe Flex, HTML, SQL, Agile, MS Excel, MS Office, SEO Web Services, Windows XP

Confidential

Documentation Consultant / QA Tester

Responsibilities:

• Analyzed the requirement and written the documents.
• Identified and Documented functional Requirements and mapping them to individual Test Case requirements in QC for projects: Cital.com and WLC College of India
• Documented test reports.
• Prepared Test Strategy Document (TSD), and documented the entire testing process. Prepared test plan and test cases using the documents
• Performed Manual Testing and maintain documentation on different types of Testing including Positive, Negative, Regression, Integration, System, User Acceptance (UAT) and Black Box
• Involved in analyzing the applications and development of Test Cases with Business Analyst
• Experience with Banking & Financial Services
• Planned Test Strategy on how to automate the testing using Quick Test Pro (QTP). Planning also involves selecting the Test cases for Automated Regression
• Laid Down the complete set of processes for the entire Testing Life cycle including Integration, User Acceptance and System Test along with the Entry and Exit Criteria for each phase of Testing
• Reporting, tracking the status of the bugs and assigning severity ratings to them using Quality Center
• Wrote SQL Scripts for retrieving and updating the database tables for the Backend Testing
• Involved in Content Management System

Environment: MS Excel, MS Office, Mercury Quality Center, QTP, SQL, ASP.Net, Adobe Flex, SEO Web Services, HTML

Confidential

Application Programmer and Technical Writer

Responsibilities:

• Developed an ERP Project and a website for Malaviya Alumni Association (MAA) for their engineering college in Gorakhpur, India
• Designed BO, designed GUI & coding, created and maintained database for Projects: Paraag Industries (ERP) & Halm
• Performed manual testing on software
• Written Technical Documents for the projects

Environment: ASP.NET 2.0, Visual Basic 6.0, SQL Server 2005, MS Excel, MS Office