SUMMARY

• Over 7+years of experience in Information Technology industry with strong knowledge in both Manual and Automation Testing.
• Good Exposure in IT, Finance and Banking, Health Care, Pharma, Telecom and CRM domains.
• Experienced in all phases of the Software Testing Life Cycle (STLC) and good exposure to Software Development Life Cycle (SDLC).
• Proficient in analyzing the Business Requirements Specifications, System Requirement Specifications, Functional Requirement Specification, Design Documents to formulate Test Plans, Test Strategies, and Test Cases.
• Extensive experience in Black box Testing, Integration Testing, Functional Testing, Regression Testing, System testing and Browser Compatibility Testing.
• Involved in Smoke Testing (Build Verification Testing) during the GoLive Production.
• Implemented software testing methodologies /Strategies in both client/server and web based applications to ensure quality assurance control.
• Expertise in understanding requirements, developing Test scenarios, designing Test Cases.
• Involved in writing and implementation of Test Plan in accordance with project management plan.
• Familiar with development of automated scripts using QTP 9.0& 9.5 and execution of those scripts.
• Exported and Imported test data between Quality Center 9.0, 9.2 & 10.0 and MS Word/Excel.
• Developed test cases and test scripts using Mercury Test Management tools like Test Director, Quality Center 9.0.
• Experience in defect management tools like Quality Center 9.0, 9.2, 10.0, Bugzilla and JIRA.
• Good functional and QA working knowledge in Siebel CRM Testing - Web Services and Callcenter modules.
• Experience in executing SQL Queries in order to view successful transactions of data and for validating data.
• Experience in Database testing (Backend Testing) using SQL Queries, generating reports to ensure Data Integrity and validate business rules.
• Expertise in preparation of Requirement Traceability Matrix.
• Worked with Onsite/Offshore team and Coordinate testing activities.
• Ability to interact with developers and product analysts regarding testing status and defect tracking.
• Excellent communication and interpersonal skills with ability to co-ordinate activities and work in a team environment to meet the deliverables.

TECHNICAL SKILLS

Testing Tools: Quick Test Professional 9.0, 9.5, WinRunner, Load runner

Bug Tracking Tools: Mercury Quality Center 9.0, 9.2, 10.0, HPQC 11.0, Test Director, Clear Quest, Bugzilla and JIRA

Databases: Oracle, SQL Server, MS Access and DB2

Languages: .C, C++, Java, UNIX, VB, SQL, HTML, XML, HTTP and TCP/IP

Version Control Tools: MS-Visual Source Safe, Rational Clear Case.

Productivity Tools: MS Office Suite

Operating System: Windows 9X, 2000/NT, XP, Linux and HP-UNIX.

PROFESSIONAL EXPERIENCE

Confidential, Wayne, PA

QA Analyst

Responsibilities:

• Involved in analyzing the Business requirements and System specifications to understand the Application.
• Developed Test Procedures and Test Cases based on the requirements and documented Test Cases corresponding to business rules and other operating conditions.
• Experience in identifying the areas that needs to be automated and generated the test Scripts in Quick Test Professional 9.5
• Used Quality center 10.0for updating the status of all the test cases & test scripts that are executed during testing process.
• Developed and modified QTP test scripts using both a keyword driven approach as well as scripting using VBScript
• Involved in testing the application with positive and negative data read from an Excel file to perform data-driven testing.
• Checked the user defined functions and exception handling to enhance the application using QTP 9.5.
• Developed automated test script using Object Repository in QTP for Functionality and Regression tests.
• Done Data Driven Test with Quick Test Professional QTP9.5 to test the application with different sets of data.
• Used Quick Test Professional 9.5 to automate the test cases, to check page contents, web objects, frames and tables. Parameterize the scripts to run the scripts using varying form data.
• Developed traceability matrix to map Business and functional requirements with test cases using MS EXCEL.
• Assisted business with GAP analysis to identify areas of improvement within each business processes.
• Created test plan and identified key test conditions based upon process flow diagrams.
• Developed Test Scenarios/Test Cases and Test Data for the System Testing using QTP9.5 and coordinated with the Functional Users to understand the process.
• Validated data at the Backend to ensure that all the Claims related data has been loaded to the corresponding Data Sets in the Backend and the pricing for these Claims is done as per the Standards.
• Communicated the test progress, test results, and other relevant information to project management.
• Coaching & mentoring of less-experienced testers
• Performing daily monitoring of live applications & assisting in first line application support.
• Used Quality Center10.0 to review and analyze the results& utilized its reporting feature to generate detailed defect report.
• When the new build is released, performed a Regression testing on the new build to verify that it still has the previous functionality.
• Focus on open defects and follow up with team members and ensure high priority defects are closed with valid re-test.

Environment: Quick Test Pro 9.5, QC 10.0., JAVA, Excel, Oracle, XML, Windows XP, VB, Load Runner, Agile Methodology.

Confidential, San Antonio, TX

QA Analyst

Responsibilities:

• Analyzed business requirements documents to get a better understanding of the system from both technical and business perspectives.
• Formulated detailed Test plans based on the requirements. Created Test cases in Quality Center 9.0 for manual testing of the application.
• Participated in Functionality Testing and Regression Testing during various phases of development life cycle.
• Performing Black Box, Regression, Functional, smoke and System Testing
• Developed System Test Plans, Test Cases and Test Scripts based on requirements and business document.
• Performing User Acceptance Testing to make sure that components are workingbefore engaging users.
• Setup test environment and test data for both positive and negative testing for manual testing.
• Executed SQL queries to verify that all the records reflect the changes made in the database
• Tracked and reported the defects to the development team and interacted with them to make sure that all the defects have been fixed.
• Worked closely with the client to get good understanding about the application and delivered the iterations within the deadlines.
• Responsible to identify the scope of testing and ensure the coverage of test cases using Requirements Traceability Matrix.
• Follow system development life cycle (SDLC) process
• Developed automated test script using Object Repository using QTP 9.2 for Functionality and Regression tests.
• Used Quick Test Professional to automate the test cases, to check page contents, web objects, frames and tables. Parameterize the scripts to run the scripts using varying form data.
• Created test plan and identified key test conditions based upon process flow diagrams.
• Prepared Test Cases and Test Procedures based on Requirements. Executing test cases and verified actual results against expected results.
• Worked in Cross functional team environment and performed multitasking on projects.
• Performed compatibility testing of the application under various operating systems.
• Creating and enhancing numerous test scripts to handle changes in the objects, in the tested application and in the test environment.
• Used Quality Center 9.2to review and analyze the results & utilized its reporting feature to generate detailed defect report.
• Responsible after bug fixes and system enhancements.
• Created use cases based upon for Regression testingidentified business processes.
• Created test plan and identified key test conditions based upon process flow diagrams.
• Involved in Database testing by writing &executing SQL queries to validate that data is being populated in an appropriate tables and manually comparing the results with front-end values.

Environment: QTP 9.2, QC 9.2, Java, XML, HTML, SQL, Oracle, UNIX, Water fall Methodology.

Confidential

QA Consultant

Responsibilities:

• Involved in preparing Test plan and test strategy documents
• Analyzed Business requirements and Functional Specification Documents.
• Prepared test cases for Browser Compatibility Testing, Regression Testing, Navigational testing, Functionality testing and GUI testing using Test Director.
• Responsible to identify the scope of testing and ensure the coverage of test cases using Requirements Traceability Matrix.
• Developed automated test scripts using QTP 9.0 for Functionality testing
• Performing User Acceptance Testing to make sure that components are workingbefore engaging users.
• Formulated detailed Test plans based on the requirements. Created Test cases in Test Directorfor manual testing of the application.
• Worked closely with the client to get good understanding about the application and delivered the iterations within the deadlines.
• Performing Black Box Testing, Regression Testing, Functional Testing, smoke Testing and System Testing.
• Follow system development life cycle (SDLC) process.
• Interacted with Development and QA Teams to ensure overall quality of the software.
• Involved in Siebel Callcenter, Siebel Sales, and Siebel Marketing Modules also Siebel Web services.
• Prepared reports for bugs found during testing. Executed Regression Tests to verify bug fixes for each build and release.
• Experience in Testing Builds and Certify/Approve the Builds after Smoke Testing.
• Tracked and reported the defects to the development team and interacted with them to make sure that all the defects have been fixed.
• Managed, Documented and controlled all the Test Scenarios, Test Cases, and Test Steps and Expected results in Test Director.
• Maintained Bug reports in the Defects module of MQC 9.0.
• Retested bugs after the fix and monitored them until resolved.

Environment: Siebel 7.7, 8.0, MQC 9.0, QTP 9.0, VB6.0, SQL server, Visual Source Safe, HTML, XML, Waterfall Methodology.

Confidential, Woonsocket, RI

QA Analyst

Responsibilities:

• Writing detailed test plans and test cases based on requirements and the business documents.
• Involved in reviewing business requirements and enhanced them before uploading to Quality Center 9.0.
• Done Data Driven Test with Quick Test Professional QTP 9.0 to test the application with different sets of data.
• Involved in design and development of test plans based on high-level and detailed designs.
• Experience in identifying the areas that needs to be automated and generated the test scripts in QTP 9.0.
• Interacted with the business analysts to understand user requirements and gather inputs for creating the Test plan also to cover major functionalities.
• Prepared and executed test cases as per the documents provided using Quality Center 9.0.
• Parameterized property values for objects and checkpoints in QTP 9.0.
• Used Quality center 9.0 for updating the status of all the test cases & test scripts that are executed during testing process.
• Initially performed manual testing for functionality testing and developed automated execution of test cases using QTP 9.0 for Regression Testing.
• Created Standard checkpoints and Synchronization Check Points by using QTP9.0 for validations and Performed Data Driven Testing to work our scripts for multiple set of data.
• Prepared test plans for each release, written test cases and executed them as part of functional testing.
• Used Quality Center 9.0 to review and analyze the results& utilized its reporting feature to generate detailed defect report.
• Performed data validation to validate calculations and compare field migrations.
• Generated automated test scripts and the scripts were used for Regression Testing.
• Involved in Database testing by writing and executing SQL queries to ensure that data entered has been uploaded correctly in to the database.
• Performed negativeand positive testing for field validation.
• Investigated, noted and collected information on software bugs and reported the same to developers.

Environment: QTP 9.0, QC 9.0, Java, Oracle, XML, Visual Source Safe, UNIX, Windows 2000/NT.

Confidential, Dallas, TX

QA Analyst

Responsibilities:

• Analyzed software requirement specifications (SRS) to understand the business requirements and reviewed master test plan.
• Tested the brokerage and financial services applications like Equities, Fixed Income, Investment Research, Investment Deposits, Accounts (Accounts Activity, Balance & Holdings, and Portfolio Management) E-statements, Fidelity bonds, Mortgage Modules, Integration Module.
• Worked on FIX messaging and generated various test scenarios to validate different FIX Transactions.
• Involved in developing test plan, designing the test steps, writing Test Cases and running test scripts using Test Director.
• Ran manual tests in QC and passed them in the Test Lab.
• Conducted End to End and Black box testing.
• Monitored the defect tracking process, trouble shooting and generating customized graphs and reports for the client.
• Developed Requirement Traceability Matrix (RTM) to track the requirements during the QA testing Phase using Test Director.
• Conducted defect review meetings with the team members.
• Developed functional/regression automated test solutions.
• Created User Define functions and used parameterization for various data and execute data driven test scripts using VB Script.
• Used Check points to check the expected result of an application.
• Strong skills in Back-End testing using SQL queries generating reports to ensure data integrity.
• Involved in extensive Data Validation using SQL queries.

Environment: Test Director, SQL Server, Visual Source Safe, XML, Win NT, UNIX and Waterfall Methodology.

Confidential

Test Engineer

Responsibilities:

• Reviewed Business Requirements Documents and the Technical Specifications.
• Carried out procedures to ensure that all information systems products and services meet organization standards and end user requirements.
• Assisted in creating Test casesin MS Excel.
• Included Positive and Negative flow while writing Test Cases.
• Tested for Bulk loading of the Customer Information and generated SQL Queries to check for data validity and integrity.
• Extensively worked on manual testing.
• Provided clear and concise feedback to Development team on recurring errors both on an individual and team basis with the aim of minimizing the defects that can be there in final release.

Environment: Manual testing, SQL,Visual Basic, Oracle, Windows NT/2000.