SUMMARY

• A dynamic and hardworking professional; offering a rich and productive experience of 8.2 years in Software Quality Assurance(Black box Testing) including 4+ years of experience as Test Lead.
• Currently spearheading efforts as Test Lead - with Tech Mahindra Americas., California.
• Self-motivated, hardworking and goal-oriented with a high degree of flexibility, creativity, resourcefulness, commitment and optimism.
• Specialization in setting the Software testing life cycle within SDLC.
• Experience testing Ericsson Mediaroom client software on different make/models set top boxes (i.e. Pace, Arris & Cisco).
• Proficient in database concepts and good knowledge of SQL and DB2 queries.
• Experience in testing of Web-based, Client/Server.
• Experience in Leading and mentoring testing teams on Test methodologies, Techniques and Quality processes.
• Good experience in performing Black box testing, Smoke testing, Integration system testing, Regression testing, Sanity testing, Ad hoc testing and production validation.
• Good Exposure in implementing Agile Methodologies and Waterfall Methodologies in Testing Projects
• Performed Test Lead activities like Estimations, Resource Management, Metrics preparation, Status tracking, Weekly status report and UAT analysis.
• Extensively involved in phases like Requirement analysis, Test planning, Test case design, System testing and reviews.
• Proficient in using Test Management tool ALM Quality Center for Test Planning, Test Designing, Test Analysis, Test Execution, Defect Tracking and Reporting.

TECHNICAL SKILLS

Domain expertise: Telecom (OSS/BSS)

Testing Skills: Manual Testing, Black box Testing and Set top box Testing

Configuration Management: Microsoft VSS and PRISM.

Defect tracking tools: HP ALMS 11.0, IBM Clear Quest and JIRA.

Functional testing tools: Soap UI for web services testing

Project Management tool: Rally, PRISM and ZTracker.

Databases: Oracle 9i, DB2, QMF (Query management facility) and MS SQL Server 2008.

Operating System: Windows 9x, XP, VISTA, Win7 & Server 2008

PROFESSIONAL EXPERIENCE

Confidential

Test Lead

Responsibilities:

• Interact with the clients and gather the Business and Function requirements.
• Participate in business requirements walkthrough meetings with the client teams
• Baseline the testing effort estimates, schedule of the project activities and the cost after reviewing with the clients teams.
• Participate in Daily and Weekly issues and defect calls status meetings to the client
• Provide Daily and Weekly statuses to the client
• Testing Wired/wireless Set-top boxes activation and troubleshooting of Cisco, Motorola/Arris and Pace vendors.
• Testing Account stream profiles, video streaming and DVR capabilities.
• Testing complex black out events based on regions.
• Testing High priority notification (Device/Account level), Guide promotions, Video on demand and subscriber activities events.
• Testing Ericsson Mediaroom client, skin versions.
• Integrated system testing, regression testing and exploratory testing of various Mediaroom apps like TV Self-help, Storefront search, parental controls, TV notes etc.
• Validating compatibility of applications with different aspects ratio on Cisco, Arris/Motorola and Pace make/models Set-top boxes.
• Validating DVR/THDVR (Total Home DVR) feature on Cisco, Arris/Motorola and Pace make/models Set-top boxes.
• Validating the various production fixes in Mediaroom client versions.
• Defect tracking and preparing Test Reports using HP ALMS 11.0.
• Preparing Defect Root Cause Analysis Report.
• Test Plan creation, Test cases writing and reviews.
• Coordination across different functional groups in order to resolve the testing issues.
• Involved in updating integrated system test cases as per Change Request and Enhancements.
• Perform Shakeout testing, Smoke testing, system testing, regression testing, defect retesting, sanity testing, and adhoc testing.
• Defect tracking and preparing Test Reports using HP ALMS.
• Preparing Defect Root Cause Analysis Report.

Confidential

Test Lead

Responsibilities:

• Interact with the clients and gather the Business and Function requirements.
• Participate in business requirements walkthrough meetings with the client teams
• Baseline the testing effort estimates, schedule of the project activities and the cost after reviewing with the clients teams.
• Participate in Daily and Weekly issues and defect calls status meetings to the client
• Provide Daily and Weekly statuses to the client
• Helping team members in Test Plan creation, Test cases writing and reviews.
• Coordination across different functional groups that typically involve system testing project activity schedules, establishing team hierarchy and monitoring progress.
• Involved in updating integrated system test cases as per Change Request and Enhancements.
• Continuous monitoring and guiding testing team members on the task assigned. Responsible for handling escalation of tester’s issues and escalating it to Management if required.
• Creating test data before and after the code deployment as per the requirement of project.
• Perform Shakeout testing, Smoke testing, system testing, regression testing, defect retesting, sanity testing, and adhoc testing.
• Defect tracking and preparing Test Reports using HP ALMS.
• Performing test execution reviews of project to check the effectiveness of testing and for project audit purpose.
• Preparing Defect Root Cause Analysis Report.
• Metrics preparation in order to find the productivity of team.
• Managing resources and assigning projects to them based on their expertise.
• Updating version control tool VSS in order to track the changes on a project.
• Mentoring team members on various applications in the groups and resolving their queries.
• Coordination between the team members and onsite counterpart.
• Tracking the status of project on daily basis in order to avoid any schedule/milestone slippage.

Confidential

Team Member

Responsibilities:

• Involved in analysis of Business and System requirements.
• Test Plan creation, Test cases writing and reviews.
• Coordination across different functional groups in order to resolve the testing issues.
• Involved in updating integrated system test cases as per Change Request and Enhancements.
• Creating test data before and after the code deployment as per the requirement of project.
• Perform Shakeout testing, Smoke testing, system testing, regression testing, defect retesting, sanity testing, and adhoc testing.
• Defect tracking and preparing Test Reports using HP ALMS.
• Performing test execution reviews of project to check the effectiveness of testing and for project audit purpose.
• Preparing Defect Root Cause Analysis Report.