SUMMARY

• Software Quality Assurance Professional with 8+ years of experience in ManualTesting, Functional Testing, Writing Test cases, Test execution, Regression testing and Agile/Scrum methodology.
• Experience in various domains including Hospitality, Retail, High Tech, Financial and Health.
• Experience in all phases of Software Testing Life Cycle including Requirement Gathering, Functional, System Integration, Regression, and User Acceptance Testing.
• Extensive knowledge of Waterfall and Agile Software Methodologies.
• Understanding and experience in all phases of the Software Development Lifecycle and interest in an Agile development environment
• Extensive experience in writing test plans in QC and executing test cases.
• Experience with software tools such as HP Quality Center, HP Quick Test Pro, Load Runner, MS Share point, and SQL Toad.
• Experience running the UAT scripts, manage, track, monitor, and resolve defects
• Hands on experience with Manual and Automated testing
• Extensive experience in client server and web based application testing including API Testing
• Extensive knowledge of QA life cycle beginning from System Test Plan, Traceability Matrix, Test Execution to Reporting Bugs.
• Extensive knowledge of Defect Life Cycle Management with HP Quality Center.
• Experienced in Black Box testing, Regression testing, Exploratory testing, Integration testing, system testing, Data driven testing, involved in User Acceptance testing, GUI testing, and Usability testing.
• Experience working with Load testing, Performance testing, and Stress testing with Load Runner.
• Expertise using Defect Tracking tools such as Bugzilla, JIRA, and HP Quality Center.
• Experienced in Database Testing using SQL queries on RDBMS databases like MS SQL Server, and Oracle.
• Worked as facilitator between client and project manager and project teams.
• Highly motivated, team player, willing for challenges and oriented towards achieving project quality goals.
• Developed and documented test plans and test scripts.
• Highly proficient in Microsoft Office Suite, Visio, Project and Visual Basic
• Knowledge and experience writing SQL queries
• Well versed with document depository such as SharePoint
• Understanding of Business Oriented Programming

TECHNICAL SKILLS

Testing Tools: HP QTP 9.2/10, Quality center 10,HP QC ALM,MTM

Languages: SQL, C, C++, Java, XML,VB

Databases: Oracle 9i/10g, SQL Server

Operating Systems: All Windows OS, UNIX (Sun Solaris, AIX)

Tracking Tools: Rally, JIRA

Other Tools: Beyond Compare, Selenium, DOTNET, TOAD, SOAP UI, Microsoft Office, Advanced Excel, Dream weaver, Macromedia Flash, Fireworks, Adobe, Clear Case, Clear Quest, DOORS, HP Quality Center, Macros, PHP, Ajax, Flash, CSS, API

PROFESSIONAL EXPERIENCE

Confidential, Boca Raton, FL

Test Lead

Responsibilities:

• Responsible for Developing and/or reviewing test plans, test cases and test summary reports
• Validating Functional Requirements
• Maintaining ownership of Daily, Weekly, Test Progress Reporting’
• Participating in quality management reviews to ensure adherence to all quality management plans and standards
• Participating in the test defect resolution process; this includes facilitating defect reviews and reporting test execution status
• Certifying test results and record problems and issues in accordance with defect management plans
• Writing and executing validation protocols and reports; reviewing documentation; performing root - cause investigations; assessing impact; and analyzing risk.
• Domains - e-Commerce, Order Management, Digital Marketing, Infrastructure Upgrade
• Co-coordinating SIT, UAT, & Regression
• Utilizing various testing tools, - HP ALM, Excel, Sharepoint

Confidential, Conshohocken, PA

Senior Associate (Quality)

Responsibilities:

• Design, prepare and execute test plans, test cases, test scripts, and checklists from System Requirements and System Design Documents for a Dot Net Based Web Application (Advanced Reporting).
• Write and execute validation protocols and reports; review documentation; perform root-cause investigations; assess impact; and analyze risk.
• Research data discrepancies, analyze and extract necessary information from a relational database.
• Create SQL queries to validate data, as well as test application changes.
• Create reports, manipulate data sets, and write intelligent queries to monitor and control data.
• Recommend process improvements.
• Cross-browser and front-endtesting
• Develop and maintain relationships with project team members, third party service partners, and client areas as appropriate.
• Performed manual testing and maintain documentation on different types of Testing viz., Functional Regression, Integration, System, User-acceptance and Black Box.
• Support a positive work environment that promotes customer service, quality, innovation and teamwork.
• Participate in knowledge transfer within the team and with business units.
• Manage defect management/resolution processes and act as the primary defect management contact on projects.
• Understand complete end-to-end functioning of a product from the customer perspective.
• Schedule assigned tasks, and update manager on progress.
• Coordinate and conduct the analysis of test results; identify and report all testing related issues and risks.
• Work alongside other members of the technology team including developers, database administrators, and analysts working within a hybrid agile planning framework.
• Created technical documentation such as product manuals, installation guides, and release notes. Use test environments to reproduce bugs identified by customers for quarterly releases

Quality Assurance Analyst

Responsibilities:

• Create and manage testing schedule utilizing an integrated testing plan for Mortgage Sales and Fulfilment Process
• Handle the QA Activities for multiple projects
• Communicate changes/impacts to the testing schedule throughout the project life cycle.
• Ensure cross-team understanding and alignment for testing activities that may contain cross team impacts.
• Ensured defects identified during the testing processes are logged, tracked and managed in order to trace the work with the delivery teams and technical development teams to fix and re-test.
• Coordinated and communicated of issue resolution across both technology and business teams.
• Develop test plans, test cases, test procedures, test scripts, and expected results
• Defect tracking, reporting, and metrics for testing
• Performed extensive Regression Testing for subsequent versions of the application.

Confidential, Herndon, VA

Quality Assurance Analyst

Responsibilities:

• Create Test Scenarios & System Test Plans based on Functional Documents User Stories in Doors.
• Create and execute Test Cases using HP Quality Center.
• Test data creation for all aspects of testing
• Create and Execute SQL Queries to validate data stored in RDBMS.
• Perform validation of the test cases to ensure that all the acceptance criteria of the stories under test are satisfied.
• Perform cross browser and mobile compatibility testing for the website.
• Worked on .NET and Java Web based applications
• Create defects, assign priority and severity using Quality Center and follow the defect life cycle management.
• Perform Regression testing of the stories completed in the previous iterations.
• Participate in biweekly iteration demo to the business stakeholders.
• Create defects and assign to development team based on stakeholder’s feedback.
• Provide QA signoff to Site operation for feature deployment to production.
• Perform system testing, regression testing and smoke testing during feature deployment to production.
• Track launch critical bugs in HP QC and coordinate with the development team for their resolution.
• Perform manual testing in QA, Stage and Validate before feature deployment to production.

Confidential, Milwaukee WI

QA Analyst

Responsibilities:

• Core responsibility involved manually testing the application under test.
• Designed and developed tests scripts for manual testing of all the modules.
• Performed high level Functional testing and Integration Testing using QTP
• Developed Test scripts for Data Driven testing using QTP.
• Performed extensive Regression Testing for subsequent versions of the application using QTP.
• Involved in Performing Back-End Testing by writing SQL queries to extract the data from SQL database.
• Performed extensive User Acceptance Testing (UAT).
• Prioritize testing activities and defect management to meet project objectives.
• Performed end-to-end testing on the release version of the software application.
• Participated in the design walkthroughs and meetings.

Confidential, Fort Worth, TX

Software QA Analyst

Responsibilities:

• Worked in Agile methodology, Attended SCRUM meetings, and standup meetings.
• Participate in story sizing, backlog grooming, and iteration planning and retrospective meetings.
• Participate in planning poker sessions for user story sizing.
• Create Test Scenarios & System Test Plans based on Functional Documents User Stories in Rally.
• Create and execute Test Cases using HP Quality Center.
• Create and Execute SQL Queries to validate data stored in RDBMS.
• Responsible to verifyWeb services API request, response data validations in REST
• Perform validation of the test cases to ensure that all the acceptance criteria of the stories under test are satisfied.
• Perform cross browser compatibility testing for the website.
• Create defects, assign priority and severity using Quality Center and follow the defect life cycle management.
• Perform Regression testing of the stories completed in the previous iterations.
• Participate in biweekly iteration demo to the business stakeholders.
• Create defects and assign to development team based on stakeholder’s feedback.
• Provide QA signoff to Site operation for feature deployment to production.
• Perform system testing, regression testing and smoke testing during feature deployment to production.
• Used Quick Test Professional (QTP) for regression testing and running the automation suite.
• Track launch critical bugs in HP QC and coordinate with the development team for their resolution.
• Perform manual testing in QA, Stage and Validate before feature deployment to production.

Confidential, New Haven, CT

Business Analyst / Tester

Responsibilities:

• Conducted JAD sessions to identify the requirements.
• Developed various business deliverables such as Process Flow diagrams, functional designs, created requirement matrix, EMS upgrade Delivery Plan
• Used SQL queries to identify the lookup data and various fields in the system.
• Created and maintained Requirement Traceability Matrix (RTM).
• Participated in Critical Application Review meetings in order to ensure that changes requested by the client were incorporated into the product.
• Design and develop complex UAT test cases
• Met with project team weekly to monitor the deadlines of the release and status updates on the ongoing requirements.
• Created Test Scenario, Test Cases and Test Data to conduct testing.
• Running and documenting results of UAT tests
• Used selenium tool to test several use cases such as creating new expense reports, approval reports, scheduling reports.

Confidential

System Quality Analyst

Responsibilities:

• Identified the test requirements based on application business requirements.
• Developed the Automation Test Scripts
• Design and develop complex UAT test cases
• Used Selenium Tool to test several use cases such as new booking, scheduling reports, and checkout.
• Created test scripts in Selenium, and assisted in UAT with the clients.
• Performed manual testing and maintain documentation on different types of Testing viz., Functional Regression, Integration, System, User-acceptance and Black Box.
• Involved in analyzing the applications and development of test cases.
• Involved in doing System testing of the entire applications along with team members.
• Developed test scenarios and test procedures based on the test requirements.
• Participated in Preparing Test Plans.
• Participated in the UAT scripts, manage, track, monitor, and resolve defects
• Running and documenting results of UAT tests
• Interacted with developers and resolved User needs and reported System Bugs through the use of Quality center
• Experience with the software development lifecycle (SDLC)
• Cross-browser/device Compatibility: desktop, tablet and mobile
• Worked closely with the Development team to insure the effectiveness and quality of the components and systems developed
• Worked closely with members of the Development Team and BA's to review the designs of systems, implement test plans, and test the quality of software products.