OBJECTIVE

• Seeking a challenging and rewarding position as a QA/Software Testing Engineer, with a strong will to prosper in any assigned duties.
• Passion to quickly learn and adjust to new environments and technologies.

SUMMARY

• Over 7 Years of experience in IT - Banking and Financial domain with leading MNC.
• Developing a test team of professionals with appropriate technical, interpersonal and self-motivation skills.
• Experience in Developing test plan for the tasks, dependencies and participants required to mitigate the risks to system quality and obtain stakeholder support for this plan.
• Assign, delegation of task to all Testing Team members for efficient productivity of the project and Organizing the testing kick-off meetings accordingly.
• Keeping track of new requirements / changes of the Project and motivate the team to work on changed requirements.
• Excellent knowledge about QA Methodologies implementing industry standards to ensure robust functionality. Experience in coordinating testing effort, test deliverable and issue escalations.
• Experienced on reviewing the Business Requirement Documents, Technical Requirement Document, Functional Requirement Documents and providing sign off
• Verifying and validating Web based and client server applications, Database back-end.
• Involvement in various stages of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
• Well acquainted with writing detailed Test Cases for functional and nonfunctional requirements and reviewing the test cases with Business and development team and getting sign off.
• Extensive experience in executing Black Box Testing including User Acceptance Testing (UAT), Regression Testing, System Testing, Functionality Testing, Performance Testing, Accessibility Testing, Ad hoc, Integration Testing, Compatibility Testing and Smoke Testing for Web, thick Client Server and back-end applications. Experience in performing Manual Testing on both front-end and back-end of applications and DW reports.
• Experience in performing testing on reconciling data from various heterogeneous systems and process development and perform end-to-end testing.
• Proficient in creating detailed QA documentation including QA Execution report and Defect report, actively led & participated in project status meetings and scrum calls and defect tracking calls.
• Involved in maintaining Traceability Matrix to ensure comprehensive test coverage of requirement.
• Good communication skills in interpreting Business & Technical Requirement Specifications.
• Great analytic, communicating and methodical skills in solving challenging issues and track record in delivering results before deadlines.
• Motivated self-starter with exceptional team building, leadership and interpersonal skills.
• Good experience in using Quality Center (QC), Application Life cycle Management (ALM), JIRA for tracking defects and requirement tagging, creating test scripts.

CORE COMPETENCIES

• Involved in recruitment process for the team and cross block
• Prepare post release Expertise documents
• Merging the regression scripts every release
• Creates Functional Specification document based on SME knowledge of the application and share with business team for reviewing process.
• Automate the functionality, test cases by writing shell scripts, PL/SQL procedure, macros to make ease of manual testing effort and for cost saving to the organization.

TECHNICAL SKILLS

Software Quality Assurance: Expertise in HP QC, Application Life cycle Management (ALM) manual testing tool in banking Domain with intermediate level of Selenium automation, Big data(Hadoop)

Testing methods Expertise: Specialized in System testing, Unit testing, Integration Testing and Regression testing, functional testing, UAT.

Software Method: Expertise in STLC (Waterfall, V-Model, Agile) and SDLC phases and Methods.

Management: Business development skills - Planning, Assessment, Estimation, progress monitoring, Risk mitigation and incident management.

Training: Periodic Technical and Software quality assurance trainings to conduct for team members and the new Joiners.

Interpersonal: Multi-cultural background and hence ability to work well with others and highly receptive to new environments.

Communication: Strong verbal and written communication skills.

Domain: Banking and financial (BFS)

Methodologies: Waterfall, V Model, Agile(Scrum)

Testing Tools: Selenium, TWS(Tivoli work scheduler) Control-M, Soap-UI,QTP

Defect Tracking/Project Management Tool: HP Quality Center, HP Application Life cycle Management, JIRA.

Databases/Database tools: Oracle, Teradata MS SQL Server 2008, TOAD, SQL Developer

Languages: Java, SQL, UNIX shell script

MS Suite/ Project Tools: MS Project, MS Visio, MS Office Suite, MS Visual Studio

Operating Systems: Windows 7,8/ Vista/ XP, Linux

Other tools: IBM FileNet Applications(SCAN, FAX, Index), One view, Putty, Input Accel

PROFESSIONAL EXPERIENCE

Confidential, Wilmington, DE

Software Quality Assurance Analyst Lead

Responsibilities:

• Provide leadership and guidance regarding the design, coding and testing
• Sizing and planning for the project requirements by providing/reviewing the estimates
• Setting up various test procedures/standards according to the testing demands over the tower
• Define the scope of testing within the context for each release/delivery
• Manage resource allocation and task assignments for all resources forecast utilization in effort management tool - project reporting system
• Preparation of test plan document, review the test plan document with stake holder and acquire sign off from them
• Participate in business requirement and design meetings, review and provide sign off on BRD, Impact matrix and Functional document
• Bridging the gap between business analyst and testers regarding the functional requirements and client requirements
• Carryout reviews on the deliverable
• Review test design and execution plan
• Focus on prioritizing the BUGs for fixes for based on the severity and priority of the defects
• Monitoring defects and taking preventive and corrective actions by implementing defect prevention principle.
• Mentoring the team technically
• Monitoring the productivity of team by collecting metrics and mentoring them to get high productivity
• Co-ordinating automation initiatives to ensure faster deliveries during key release
• Reporting the test results to the client
• Preparation of the test matrices
• Automating scripts using QTP and Selenium.
• Producing daily/weekly status report
• Coordinating daily status call with on site and offshore team
• Lead 12 members team and ensure proper resource utilization
• Deploying and managing the appropriate testing framework to meet the testing mandate
• Manage various issues and escalation
• Prepare lesson learned documentation
• Working on Causal analysis
• Participate and provide signoff for GO- No Go calls

Environment: Oracle 10g, Mainframes CORE(TSYS), UNIX, vi editor, Shell Scripting, Java, Windows, MS Word, Excel, MS Access, Outlook, Microsoft Communicator, Application Life cycle Management11.0(ALM), Agile, Jira, Oracle SQL Developer, SQL Server, TOAD, TWS,FILENET, QTP, Selenium 2, hadoop

Confidential

QA Lead

Responsibilities:

• Participate in planning, preparation and execution of client requirement and design sessions
• Estimate the testing effort by analyzing the requirements of project and obtain management support for the time frame and resources to perform the testing.
• Complete ownership and responsibility for the maintenance and improvement of existing product test suites and monitoring day-to-day functions of the project w.r.t the testing activities.
• Document, implement, monitor and enforce all processes for testing as per standards defined by the organization.
• Used HP Application Life cycle Management to Write Test Cases, Execute the test cases, Defect Logging and Defect Tracking.
• Providing QA Sign Off for SIT and UAT versions and supervise the team in design, development, documentation and execution activities as a Lead and co-ordinate with the Test Manager and Project Manager to meet the deliverable.
• As part of back end testing to ensure data consistency on UI, UI to database mapping, to perform data validation by writing and executing SQL queries on Oracle/Sybase database using SQL Developer, SQL Server and TOAD.
• Track and Update IT Test Metrics Reports on weekly basis such as IT Test Status Reports, Quality Center Reports, General Reports and Test Metrics Reports for test case coverage, Project Quality Metrics, Status by Risk Level etc.
• Develop Test Plans, Test Cases as per Statement of Business Requirements and tagging the requirements in ALM.
• Monitoring all the TWS schedule jobs.
• Work closely with DEV group (offshore/on-site) to track and troubleshoot the defects.
• Managed test schedule and provide daily status report to manager.
• Prepared lesson learned document and share across stakeholders.
• Working on causal analysis.

Environment: Oracle 10g, UNIX, Shell Scripting, Java, Windows, MS Word, Excel, MS Access, Outlook, Microsoft Communicator, HP Quality Center, Application Life cycle Management11.0, Agile, Jira, Oracle SQL Developer, SQL Server, TWS, Control-M

Confidential

QA Analyst Lead

Responsibilities:

• Communicate test progress, test results, bugs/defects/issues and other relevant information to project manager, DEV and Consumers and Business Users on daily basis.
• Weekly Status Meeting with DEV,PM, Directors, User Managers and Consumer Managers to discuss bugs and other issues analyzing through Quality Center and JIRA
• Experience working on Agile SCRUM methodology
• Updating regression test suite
• Validating Business Rules, evaluations for Mobile Portal (aarp.rx.sxc.com) for integration of Catamaran Vs AARP using SXC emulators.
• Execute database testing using SQL queries to verify the database integrity.
• Maintaining Unix Server(for TEST) and check the Unix logs
• Manage identified defects and co-ordinate with different consumers to resolve the issue.
• Participate in Scheduling, Bug Review Meetings and process improvements for the said applications.
• Create test cases/test scenarios for variations on request and response to explore various data element combinations for Web Services Testing.
• Validating Applications, Functions, Groups, OUs, Users in LDAP for Authenticator Security Services for Access Mgmt., Provisioning and Identity Mgmt. through Apache Director Studio.
• Track defects in JIRA and HP Quality Center tool and work closely with DEV to troubleshoot the issues.
• Organize the status meetings with QA Team and send Status Reports to Vice President, Director, Business Managers and Project Manager on weekly basis.
• Complete ownership and responsibility for the maintenance and improvement of existing product test suites and monitoring day-to-day functions of the project w.r.t the testing activities.
• Document, implement, monitor and enforce all processes for testing as per standards defined by the organization.
• Used HP Application Life cycle Management to Write Test Cases, Execute the test cases, Defect Logging and Defect Tracking.

Environment: UNIX, Linux, Solaris, vi editor, Java, C++, Windows, VB, .net, MS Word, Excel, Outlook, Microsoft Communicator, HP Quality Center 11.0, Agile, Jira, Sales Force, Oracle, Oracle SQL Developer, XML, HTML, Share point, Soap UI, Notepad ++, MySQL, QTP

Confidential

Software Quality Assurance Analyst

Responsibilities:

• Participate in planning, preparation and execution of client requirement and design sessions
• Estimate the testing effort by analyzing the requirements of project and obtain management support for the time frame and resources to perform the testing.
• Complete ownership and responsibility for the maintenance and improvement of existing product test suites and monitoring day-to-day functions of the project w.r.t the testing activities.
• Document, implement, monitor and enforce all processes for testing as per standards defined by the organization.
• Used HP Application Life cycle Management to Write Test Cases, Execute the test cases, Defect Logging and Defect Tracking.
• Providing QA Sign Off for SIT and UAT versions and supervise the team in design, development, documentation and execution activities as a Lead and co-ordinate with the Test Manager and Project Manager to meet the deliverable.
• As part of back end testing to ensure data consistency on UI, UI to database mapping, to perform data validation by writing and executing SQL queries on Oracle/Sybase database using SQL Developer, SQL Server and TOAD.
• Track and Update IT Test Metrics Reports on weekly basis such as IT Test Status Reports, Quality Center Reports, General Reports and Test Metrics Reports for test case coverage, Project Quality Metrics, Status by Risk Level etc.
• Develop Test Plans, Test Cases as per Statement of Business Requirements and tagging the requirements in ALM.
• Monitoring all the TWS schedule jobs.
• Designed and developed automated Test Suites and Test Cases for regression testing using Selenium IDE web browser automation tool
• Work closely with DEV group (offshore/on-site) to track and troubleshoot the defects.
• Managed test schedule and provide daily status report to manager.
• Worked on Production issues on high pressure and time constraint.
• Working on causal analysis.

Environment: Oracle 10g, Mainframes CORE(TSYS), UNIX, vi editor, Shell Scripting, Windows, MS Word, Excel, MS Access, Outlook, Microsoft Communicator, HP Quality Center Oracle SQL Developer, SQL Server, TOAD, TWS,FILENET.

Confidential

Software Quality Assurance Analyst

Responsibilities:

• Contribution in preparation of Test plan document
• Analyze business requirements and Functional documentation
• Creating test cases in HP Quality center
• Reviewing the test cases with Business analyst and development team
• Defect logging and triage
• Providing daily execution and defect report
• Conditioning test account in C3
• Participation in all daily testing status meetings
• Scanning and indexing the document using IBM FileNet scan and index application
• Running the batch job using Putty and Tivoli Work Scheduler(TWS)
• Querying the DB table using TOAD
• Monitoring all the TWS schedule jobs.
• Work closely with DEV group (offshore/on-site) to track and troubleshoot the defects.
• Managed test schedule and provide daily status report to manager.
• Complete ownership and responsibility for the maintenance and improvement of existing product test suites and monitoring day-to-day functions of the project w.r.t the testing activities.
• Document, implement, monitor and enforce all processes for testing as per standards defined by the organization.
• Used HP Application Life cycle Management to Write Test Cases, Execute the test cases, Defect Logging and Defect Tracking.

Environment: Test account Management Tool, Quality Center, TSYS C3 Green screens IBM TWS,IBM FileNet App, Oracle9i,Windows 2000/XP Professional, Unix, MS Office.

Confidential

Software Quality Assurance Analyst

Responsibilities:

• Responsible for developing QA work plans, establishing technical objectives, and tasks and managing groups/teams both offshore and on-site.
• Maintain schedules and coordinates activities of an entire UAT team.
• Provide Level of Effort, Test Environment requirements, identify resource/skills and test schedule.
• Alert management to risk and oversee all metric/status reporting on the health of the testing efforts.
• Gained success on project with working knowledge of Agile/Scrum methodology.
• Develop solutions to difficult problems, which may require ingenuity and creativity. Communicate progress toward project/program goals.
• Identify and recommend changes to established practices and policies.
• Contribute to formal phase exit reviews.
• Work with UAT team members, QA team members, and the project team to define robust project-centric test scenarios.
• Assist with identifying resource requirements to support the testing effort across projects.
• Test execution and documentation utilizing CIG Quality Center.
• Participation in all daily testing status meetings for UAT testing.
• Contribute to manage and timely resolution of defects and retesting in overall test execution.
• Contribute to escalation of issues as applicable to the levels of management’s attention.
• Facilitate disposition of all defects found in overall test execution.
• Participate and contribute in project, testing, issue or defect resolution meetings.
• Communicate status to management that incorporates quantitative metrics for progress and production readiness as well as key messaging.
• Facilitate and obtain user acceptance walk through of overall testing conditions with Business LOB SME's.
• Ensure production verification is being met as applicable to the project or release needs.
• Ensure all business workflow processes are incorporated as applicable for the testing needs of a project or release initiative.
• Responsible for working in Quality Center to create and execute test scripts.
• Identify test account need as per project.
• Condition test accounts in C3, CIS and Online.
• Write Test plans and conditioning test data as per requirements to facilitate testing.
• Maintain Prod test accounts.

Environment: Online Admin Tool, Test account Management Tool, Selenium, Quality Center, TSYS C3 Green screens IBM tcomm, Oracle10g, Java2.0, JavaScript, VBScript, J2EE and Windows 2000/XP Professional, Unix, SQL Navigator 4.5, MS Office.

Confidential

QA Analyst

Responsibilities:

• Managing all QA related projects, and ensuring that all QA & development deliverable are delivered in the most timely and efficient manner possible;
• Managing all verification and validation (V&V) activities for all Production modifications including projects, releases, and changes;
• Coordinating with other QA Leads, the Project Manager, Development Manager, and SQA;
• Worked in a highly Agile Development environment (changing of PowerBuilder windows to web) using SCRUM.
• Own preparation & approve of all test deliverable, including the Test Strategy, Test Plan, Traceability Matrix, Code Review, Test Cases/Scripts, Test Results, Test Defects, Test Report;
• Framework emphasizes an approach based on shared functions, functional libraries, descriptive programming, workflows, and object-based tools
• Created using Mercury’s QTP as basis; has been integrated with Quality Center for reporting test results
• Data validation and Database integrity testing done by executing SQL, PL/SQL statements.
• Communicate risks throughout the development life cycle; provide recommendation for go/no-go based on verification & validation results; approve QA Requirements Met;
• Test execution and Defect management via Quality Center;
• Comprehensively reviewing the business requirements, specifications, systems design, and conceptual design documents;
• Verified Batch logs by extracting the log files using UNIX OS through F secure for back end batch testing;
• Supports GUI, Web-Based, DB Validation, and mainframe regression scripts and has been implemented over VMware architecture also.
• Organized and attended RCA (Root cause analysis) meetings with cross blocks to identify issue/ impact patterns to help in increasing testing productivity;
• Conditioned and verified Customer Account details, Customer Payments and derogatory status (Lost/Stolen/Credit Revoked/Closed)using Back end Mainframes like TSYS (Green Screens);
• Used TSYS for down aging and up aging the accounts, posting all transactions on the accounts as per the requirement. To maintain and Inquire on accounts history;

Environment: Quality Center, TSYS C3 Green screens IBM tcomm, TOAD8.5, AS 400, Oracle10g, Java, VB.Net, VBScript, J2EE and Windows 2000/XP Professional, Test Director 7.6., UNIX, SQL Navigator 4.5, F Secure.