SUMMARY

• 7+ years of experience in Software Testing and Quality Assurance, with focus on Agile (Scrum) Testing, Service Oriented Architecture (SOA) Testing, Functional, Regression, Automation, End to End Testing and User Acceptance Testing for AUT along with expertise in QA Process consulting
• Vast expertise in various phases of Software Testing Life Cycle like Requirement Analysis, Test Strategizing, Test Planning, Test Design, Test Execution, Defect Management and Test Management
• Strong experience in Test Estimation Techniques, Process definition and Tools standardization along with excellent leadership skills in Team and Project management, Deliverables Management and very good Communication skills.
• By the virtue of having worked in large Testing projects, gained strong knowledge on User Acceptance Testing, System Testing, Smoke Testing, Regression Testing and QA activities
• Good experience in Functional testing backgrounds with specialization in high end testing tools like Quality Center, Test Director, WinRunner and Quick Test Pro
• Worked with the client Confidential and Confidential Group; core domain skills include Life Insurance, Property and Casualty Insurance, Business Insurance, Disability Insurance and claims processing.

TECHNICAL SKILLS

Operating System: Windows Professional, Windows NT and XP

Prog. Languages: C, V.B. 6.0, VB Macros, SQL server

Databases & Tools: Sybase, DB2, SOA Tester, Desktop Tester, AL3

Other Utilities: Test Director 8.0, Quality Center 9.2, 10.0, Quick Test Professional, WinRunner, VB Macros, Visual SourceSafe, MS Office, Siebel Based Insurance Product - Underwriting

PROFESSIONAL EXPERIENCE

Confidential, CT

Quality Assurance Associate

Responsibilities:

• Leading the Quality Assurance sector for this project managing 2 onsite and 15 offshore team members
• Effective participant in project scoping sessions and sprint planning for phase 1.1 and phase 2 and has prepared the high level test estimates for all the sprints using TCP Estimation methodology
• Participated in the Agency Port workshop sessions on the front - end application developed and the customization proposed for Hartford Business and Services that will be built for this program and drafted the testing scope for this program
• Active participant during the requirement walkthrough, JAD and synergy sessions and served as a primary point of contact for QA team.
• Prepared the plan for SOA (Service Oriented Architecture) test approach on front-end integration with the newly and existing services and took the responsibility for setting up the tools and infrastructure for testing the services using SOA tester and Desktop tester as part of SOA testing
• Designed the test design approach and guidance for functional, Interface and End to End testing of the program and has prepared the data driven test design test scenarios for Agile testing on a daily basis based on the daily requirement planning sessions.
• Responsible for setting up Quality Center as the defect management tool for the vendors like Agency port, Seapass etc for the project and owned the responsibility to educate them in executing test scenarios and track defects in Quality Center.
• As the project was one of the most complex projects across the BI segment requiring huge interactions with other project entities like Information Data Services and Information Management departments, took on role of the POC for these groups in identifying the needs for their testing and finalizing the requirements for test data needs
• Played a key role in laying out the clear approach for this effort by coming up with the templates and plans for the same which is being used as a best practice across similar projects in the division.

Environment: Pentium IV, IBM, Windows Professional, Windows NT & XP, Windows Vista, JAVA, DB2ASP.Net, VB Macros, VB Scripts, Quality Center for Defect management, Quick Test Pro forAutomation regression testing, MS Office for Reporting, IBM Sametime for communicationDesktop and SOA tester for XML/RTS verification, WSS Sharepoint for Project Management and Deliverables trackingProject: Risk Score Pricing

Confidential

Responsibilities:

• QA Lead for the project managing a team of 6 members including onsite and offshore effectively and is the POC for all the QA deliverables for the project
• Involved in the Project scoping and business expectations from QA and has been an active participant in baseline the requirements for the project for every release
• Responsibility for developing the resource planning and allocation from a QA’s perspective for the project and has owned the delivery of all the key deliverables from Cognizant QA team without any issues.
• Spearheaded the automation initiative for the project and was responsible in coming up with the automation approach and estimates for the same
• Undertook the responsibility to conduct many brainstorming session for defining and understanding the scope of automation and came up with an effective automation scope and regression suite which is being used for future projects.
• As the project was one of the most complex projects across the BI segment requiring huge interactions with other project entities like Information Data Services and Information Management departments, I took up role of the POC for these groups in identifying the needs for their testing and finalizing the requirements for test data needs, playing a key role in laying out the clear approach for this effort by coming up with the templates and plans for the same which is being used as a best practice across similar projects in the division.
• Apart from delivery, has effectively provided and tracked SLAs for all the key deliverables to the customers and in publishing status reports and metrics for senior management to track the progress in Business Insurance QA and has effectively controlled Test Runs for each day in Test Management tool and has been the POC for the other QA interactions in the project.

Environment: Pentium IV, IBM, Windows Professional, Windows NT and XP, JAVA, DB2, ASP.Net,Quality

Confidential

Responsibilities:

• QA Lead for the project and is managing a team of 4 members including onsite and offshore effectively and is the POC for all the QA deliverables for the project. He has been involved in the Project scoping and business expectations from QA and has been an active participant in baseline the requirements for the project for every release. He has undertaken the responsibility for developing the resource planning and allocation from a QA’s perspective for the project and has owned the delivery of all the key deliverables from Cognizant QA team without any issues.
• Effectively providing and tracking SLAs for all the key deliverables to the customers and in publishing status reports and metrics for senior management to track the progress in Business Insurance QA. He has effectively controlled Test Runs for each day in Test Management tool and has been the POC for the other Application Management systems and maintained the smooth Quote proposals process to CLE. He played a vital role in identifying the means to verify the Commercial Data Systems between systems using Desktop and SOA tester tools.

Environment: Pentium IV, IBM, Windows Professional, Windows NT and XP, JAVA, DB2, ASP.Net, SOA tester and Desktop tester for SOA testing, Quality Center for Defect management, Quick Test Pro for

Confidential

Responsibilities:

• Leading the Quality Assurance sector for this project managing 2 onsite and 6 offshore team members. He has been an effective participant in project scoping sessions and sprint planning for Phase 1 and Phase 2 and has prepared the high level test estimates for all the sprints using TCP Estimation methodology
• Has participated in the Agency Port workshop sessions on the front - end application developed and the customization proposed for Hartford Business and Services that will be built for this program and drafted the testing scope for this program
• Active participant during the requirement walkthrough sessions and served as a primary point of contact for QA team. Prepared the plan for SOA (Service Oriented Architecture) test approach on front-end integration with the newly and existing services and took the responsibility for setting up the tools and infrastructure for testing the services using SOA tester and Desktop tester as part of SOA testing
• Designed the design approach and guidance for functional, Interface and End to End testing of the program and has prepared the data driven test design test scenarios for agile testing on a daily basis based on the daily requirement planning sessions.
• Responsible for setting up Quality Center as the defect management tool for Agency port since they were new to the defect management process in this tool and owned the responsibility to execute test scenarios and track defects in Quality Center.
• Facilitated the defect prioritization meetings and interacted with the development team immediately after test execution in the same business day to clarify the defects raised. He has actively revised the estimates based on the scope changes and change controls and has updated the plan for any additional front load testers.

Environment: Pentium IV, IBM, Windows Professional, Windows NT and XP, JAVA, DB2, ASP.Net, SOA tester and Desktop tester for SOA testing, Quality Center for Defect management, Quick Test Pro for Automation regression testing

Confidential

Responsibilities:

• Leading the Quality Assurance group for this project managing 5 team members. He has been an effective participant in project scoping sessions and has been an active contributor in tracking and analyzing the requirements for the project.
• Participated in requirement elicitation sessions with business and set forth the baseline requirements for the project. He has been heavily involved in resource planning and allocation for the projects and has prepared the high level test estimates for all the releases for the project using the Test Case Point Estimation methodology.
• Designed the Test Strategy, Test Plans and QA Project Plan for all types of testing for the project and had led the walkthrough with the business and project team. He has designed the design approach and guidance for functional, Interface and End to End testing of the program; responsible for the delivery of all the key deliverables from Cognizant QA team and as a key player during the execution phase, he has conducted the defect triage meetings on behalf of QA which involves all the teams across the program and has worked closely with the Integration testing team, Developers, Subject Matter Experts (SME) and Performance testing team on test co-ordination, test data setup, Build and Environment co-ordination.
• Served as a key player in setting up the regression bed for the applications in business insurance and has been the Point of Contact (POC) for the release management, development teams, environment and tools maintenance teams for the project. He has provided and tracked SLAs for all the key deliverables to the customers and has published the status reports and metrics for senior management to track the progress in Business Insurance QA. He was the main POC for the User Acceptance Testing team for developing User Acceptance Test (UAT) plan, executing UAT test cases, managing/resolving issues during UAT phase for the project.

Environment: Pentium IV, IBM, Windows Professional, Windows NT and XP, JAVA, DB2, ASP.Net, Quality

Confidential

Responsibilities:

• Key player from the QA continuum who participated in developing the roadmap for the entire QA Improvement with Quick Hits phase and Steady State phase
• Played an active role in preparing the plan for the Process& Tools track to address the areas of improvement and lead the team in defining and developing the Process materials for the continuum. Led the review session with Confidential Core Team to finalize the processes across different business segments and helped in making decisions against resistance to the new processes and coordinated multiple teams to get in to a mutual agreement.

Environment: Windows Professional, Windows NT and XP, JAVA, DB2, ASP.Net, MS Office, VB Macros.

Confidential

Quality Assurance Associate

Responsibilities:

• Led the offshore Team efficiently in assigning tasks to team members and tracking metrics for all the enhancements.
• Developed a Check Lists for all the phases of Testing in the Project to track and validate the tasks are being met and covered during reviews and preparation activities, and took the responsibility to analyze the requirements and share the knowledge with the other team members, raising queries that require clarifications, and writing and peer reviewing of test cases based on the Business Requirements.
• As a key player during the execution phase, set up the execution tracker for smooth test co-ordination amongst the offshore team members and had participated in the defect triage meetings with the onshore counterparts for clarifications and explaining the defects raised during testing
• Set up a Knowledge document for feed file verification which was a challenge to the team, using the team members were able to validate hundreds of feed files. He has undertaken the responsibility to track test results in Quality Center and maintain the traceability between defects and test runs.
• Held the responsibility in coordinating with all the teams within the division for status reports and has provided a Weekly status reports to the onshore management. As the project spanned across various applications built on different platforms like power builder, webservice, java, DB2, Mainframe, SQL, was able to quickly understand all the concepts behind the applications and the business concepts of each applications and help the team to carry on with the QA delivery without any issues, and has effectively managed change requests and had incorporated configuration management concepts using the Visual Source Safe tool. He has utilized Prolite for tracking effort and schedule for the project and assigning daily tasks to the project team.

Environment: Pentium IV, IBM, Windows Professional, Windows NT and XP, JAVA, DB2, SQL server, CHTML, V.B. 6.0, Quality Center for Test and Defect management

Confidential

Responsibilities:

• Module lead and team member for this project and responsible for all delivery work products for the project.
• Active participant in understanding the requirements and sharing the knowledge with the other team members and carrying out the following activities of raising queries that require clarifications, writing and reviewing of test cases based on the Business Requirements. Played a major part in the preparation of the Test Plan, Test Strategy document for the project from offshore and in managing the Requirement Traceability document during the requirement analysis and planning phases of the project.
• Key resource in the offshore test environment set-up process with regard to project-related action items like preparation of test plan, test strategy, preparation of test scripts for each release on time, by preparing test data for Test Execution, by reporting metrics/status reports for Test Execution phase on daily/weekly basis.
• Effectively utilized Test Director for defect management and a test management tool during the testing of the application and was able to provide tremendous support during the Test Director to Quality Center migration for the project.

Environment: Pentium IV, IBM, Windows Professional, Windows NT and XP, JAVA, DB2, SQL server, CHTML, V.B. 6.0, Quality Center for Test and Defect management, Quick Test Pro for Automation