SUMMARY

• Over 7 years of work experience in the field of Software Quality Assurance working with Client/Server and Web applications on both UNIX and Windows environment
• Expertise in diverse domain technologies like Finance and Banking, Retail and Telecom
• Extensive understanding of the various SDLC methodologies like Waterfall, Agile (RUP, Scrum, RAD)
• Extensive experience to analyze and document business requirements, system and functional specifications including use cases
• Extensive experience in GUI, Regression, Functional, System Integration, User Acceptance (UAT), Sanity, Performance, Reliability, compatibility, Security and Database Testing
• Expertise in QTP in running scripts for Smoke, Functional and Regression Testing
• Expertise in designing and development of Automation Framework
• Extensive experience in creating automation scripts using descriptive programming
• Experience in setting up the test environment, installations and configuration
• Vast working experience in Black box testing using testing tools such as QTP, LoadRunner and SoapUI
• Experience in using SoapUI for testing Service Oriented Architectures (SOA) and Web Services
• Solid Experience of backend testing by writing and executing complex SQL queries
• Wrote and executed test cases for Data Validation and retrieval of data using SQL Queries to perform backend testing by use of TOAD
• Good knowledge of writing and modifying UNIX scripts using commands and as per the UNIX requirements
• Proficient in using Test Management tool Quality Center and Rational ClearQuest for Test Planning, Test Designing, Test Analysis, Test Execution, Defect Tracking and Reporting
• Maintain Close interaction with developers and Business analysts to solve technical issues
• Excellent Communication, Interpersonal and Leadership skills, Self - motivated, quick learner, Good team player and ability to work individually with strong desire to achieve quality results
• Experience of conducting phone screening, hand-on test, interviews and provide training for new hires

TECHNICAL SKILLS

Testing Tools: Quick Test Professional (QTP), LoadRunner, SoapUI, Selenium

Test Management Tools: HP Quality Center (Test Director), Rational ClearQuest, JIRA, Bugzilla

Databases: Oracle, MS SQL Server, MS Access, My SQL, Teradata\

Languages: C, C++, SQL, PL/SQL, XML, HTML intermediate Skills VB.NET, C#.NET, JAVA, JavaScript, JUnit, TOAD

Browsers: Internet Explorer 6/7/8, Opera, Google Chrome, Firefox, Safari

Operating Systems: Win (2003/NT/XP/VISTA/win 7), UNIX

Other: Six Sigma (Green Belt), Lean Management

PROFESSIONAL EXPERIENCE

Confidential, Dallas, TX

Sr.QA Analyst

Responsibilities:

• Prepared a detail Test schedule on a day - to-day basis for the project members to know the status of theQAProcess
• Communicated with Developers, and business analyst on product issues to ensure that the product is fully tested
• Exercised Agile practices while developing program modules and testing the applications
• Participated in the interview process for the new hires
• Trained group members in using automation software QTP and new hires to get familiar with the existing project
• Coordinated with cross functional teams during test preparation and execution
• Identified test cases to be automated and executed them in QTP
• Developed Hybrid framework from scratch and introduced generic function library for reuse
• Performed GUI, Regression, Functionality, positive-negative, data driven testing using QTP
• Developed Object Repository, Data File, Function Library, Reusable Actions and Main Driver Script and presented to team members how to maintain and work on this throughout the project
• Fixed automation scripts for regression as well as developed new scripts from the story tests
• Extensively used descriptive programming to develop robust scripts
• Performed Backend database verification manually and implemented QTP to automatically verify database with the values entered during automation testing
• Extensively used various QTP options like Parameterization, Check points, Synchronization points while creating various reusable scripts
• Tracked, Managed and documented the Functionality, Performance and Behavior of the application during UAT
• Worked with Performance Test Team to derive various test scenarios in order to conduct performance testing using LoadRunner
• Performed web services testing using SoapUI
• Inserted XML nodes in SoapUI property transfer which transfers data from one XML request or response to another
• Extracted log files from the server by using UNIX commands
• Documented the errors using QC and tracked them to completion by communicating and co-coordinating with the developers
• Supported BA and Business Users during UAT phase
• Generated Testing and Defect Status report and communicated to the Project Management Teams

Environment: HP-QTP 11.0, HP-QC 10.0, HP ALM 11, LoadRunner, .NET, SQL Server 2005, Windows XP, UNIX, SOAP UI, XML, JIRA

Confidential, Indianapolis, IN

QA Analyst

Responsibilities:

• Effectively implemented differentQAmethodologies, strategies and plans in all stages of SDLC with specific focus on testing
• Contributed to daily status meetings with project management on testing update
• Coordinated with cross functional teams during test preparation and execution
• Involved in creating test plan and developed test cases by analyzing requirements, design documents and use cases diagrams
• Enhanced and maintained Data Driven framework developed for Confidential online banking application
• Performed functional and regression testing using QTP
• Conducted test analysis to isolate test cases that need to be automated and subsequently automated them in QTP
• Responsible to run full Regression (manual and automation scripts) from QC based on the need
• Fixed and maintained automation regression scripts to perform full regression
• Developed and maintained Reusable Actions and Function Libraries in QTP
• Updated and maintained object repositories in QTP
• Used regular expression for text, ID verification and to handle objects with frequent properties change
• Using Recovery Scenario manager to handle unpredictable events and generic error handling
• Conducted test analysis to isolate test cases that need to be automated and subsequently automated them in QTP
• Manually tested the application using Quality Center and linked the defects to the requirements for RTM
• Developed and executed UNIX shell scripts to determine the reports generated and their formats
• Wrote SQL queries and run SQL tracings to debug stored procedures and Database Integrity Testing
• Extensively used SQL Queries to perform Back End Testing
• Responsible for analyzing the defects uncovered, reporting defects to the development team and creating test procedures to provide steps to development team for recreation of the defects
• Documentation of all test results, identifying and summarizing discrepancies using Quality Center
• Generating weekly status reports to the team manager & attend weekly status meeting with Team members, Team managers, Business analysts & Technical team
• Validated data while ensuring transactions achieved expected results and communicated findings of issues to management team

Environment: HP-QTP 9.5, HP-QC 9.2, SQL Server 2005, JAVA/J2EE, JUnit, Windows XP, UNIX, SOAP UI, XML

Confidential, Southfield, MI

QA Analyst

Responsibilities:

• Developed test plan by analyzing requirements, design documents and use cases diagrams
• Coordinated with business units and created Test Data to simulate various business scenarios
• Analyzed the new functionalities and developed test cases
• For backup purpose created test cased in Excel and then exported them in to QC
• Responsible for Manual (functional and regression) and Performance Testing
• Verified the dynamic web contents, HTML pages and compatibility with multiple browser versions
• Verified the alert messages, workflows and reports manually using alternative as well as happy path
• Conducted backend functionality tests to verify the data procession, middleware components and population of data on target databases
• Designed and developed Performance Test Plans and Load Scenarios
• Executed Load Testing using LoadRunner to analyze the performance of the application by monitoring throughput average transaction response time and HTTP responses per second
• Parameterized test scripts based on Load test objectives by using LoadRunner
• Generated reports for application transaction response, web server resources, Database resources, network performance, throughput, memory and CPU utilization
• Identified performance issues, bottlenecks, deadlock conditions, database connectivity, system crash, memory heap, garbage collection, memory refresh, and network delay issues
• Generated LoadRunner graphs and reports, interacted with developers, DBA's and system architects and collaborated with them and provided solutions, ideas that help in system tuning, database indexing, architectural changes for improvement
• Tested Service Oriented Architectures for various areas using SOAP, WSDL as messaging protocols were engaged across the application using SoapUI

Environment: LoadRunner 8, QC, Oracle 10g, Oracle 11i, Informatica, Teradata, Business Objects, UNIX, Windows XP

Confidential, Troy, MI

QAAnalyst

Responsibilities:

• Performed manual testing on the applications and verify the functionalities of all modules
• Conducted testing on different application servers to verify application performance
• Created manual and automated scripts for regression and functional testing
• Preformed back - end testing by generating connection between database and QTP
• Inserted various checkpoints in QTP to verify objects and data
• Prepared Test Cases and maintained using ClearQuest
• Extensively used various transformations like Filter, Router, Sequence Generator, Look Ups, Update Strategy, Joiner, Source Qualifier, Expression, Sorter, and Aggregator
• Extensively worked with aggregate functions like Avg, Min, Max, First, Last, and Count in the Aggregator Transformation
• Extensively used SQL Override, Sorter, and Filter in the Source Qualifier Transformation
• Extensively used Normal Join, Full Outer Join, Detail Outer Join, and master Outer Join in the Joiner Transformation
• Resolved ambiguities of test requirements
• Ability to design and execute test scripts and plans for unit, integration, regression and UAT testing processes
• Whitened complex test cases as well as complex SQL and PL/SQL queries to validate the ETL processes and execute them
• Tracked defects and reported them using ClearQuest

Environment: Rational ClearQuest, UNIX, Windows, JAVA, HTML, XML, SQL Server 2005, Informatica, Oracle, Teradata