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Senior Qa Engineer - Project Qa Lead Resume

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Redwood City, CA

OBJECTIVE

  • Looking for a Senior Software QA Engineer or hands - on QA Lead position

SUMMARY

  • Extensive IT industry background including software testing, business analysis and technical writing
  • Strong experience in testing cloud, web-based, mobile and client/server applications
  • Front- and back-end, API testing experience
  • Working SQL experience for creation and retrieval test data
  • Writing robust test documentation: test plans, test cases, easy-to-follow bug reports
  • Knowledge of software development life cycle, SQA methodology, best tools and practices
  • Experience working in both Agile and Waterfall SDLC environment
  • Strong analytical and problem-solving skills with ability to meet deadlines in a fast-paced environment
  • Highly attentive to details, self-motivated, responsible, result-oriented, excellent team player

TECHNICAL SKILLS

Operating Systems: Windows 8/7/Vista/XP, Mac OS, Linux

Languages / Technologies: HTML, XML, CSS, SQL

Test / Bug Management: JIRA, Rally, Siebel, Bugzilla, TCM, TestRail, TestLink

RDBMS: Oracle, MySQL

Browsers: MS Internet Explorer, Firefox, Chrome, Safari

Networking: TCP/IP, HTTP/HTTPS, FTP, VPN, LDAP, SSL

Virtualization: VMware Player, VMware Lab Manager, Oracle VM VirtualBox

Applications / Tools: Selenium WebDriver, Eclipse IDE, JUnit, Jenkins, SoapUI, Rest API, Json

PROFESSIONAL EXPERIENCE

Confidential, Redwood City, CA

Senior QA Engineer - Project QA Lead

Responsibilities:

  • Lead QA activities in OE integration team: define a test coverage, assignment, create test plans and test cases for new and existing features
  • Prepare Project status report and send to PMs, Scrum Master and QA team on a daily basis on the overall testing done
  • Conduct be-weekly demo/projects dependencies QA meetings to overview new features and discuss testing dependencies between core products and integration teams
  • Provide estimation on the timeline and resources needed to accomplish task in ongoing projects
  • Guide a team of testers for completing testing phase of the project
  • Work in a fast-paced Agile Scrum environment with bi-weekly sprint cycle
  • Test multiple web and mobile applications for cloud-based CRM-system used by automotive dealerships and manufacturers
  • As a part of the integration scrum team perform front- (application) and back- (DB, API, web services) level testing; create Json and DB test data
  • Test specific OE integration features such as Deeplink, Single Sign-On/Profile creation, Recall, etc.
  • Perform web services testing using SOAPUA and REST Client, create xml payloads and analyze responses
  • Create and run SQL queries to retrieve/update/delete data and validate it against multiple applications; create testing data
  • Perform functional, regression, browser compatibility/ cross-platform, sanity testing in qa, staging and production environment
  • Define a test coverage, create test plans and test cases for new and existing features
  • Communicate with developers, project managers, UAT team to clarify features’ requirements
  • Participate in multiple release and hot fix deployments to production environment
  • Report product defects, investigate and track them using JIRA bug management system
  • Document requirements, testing processes using Confluence team collaboration system
  • Participate in daily QA and product Scrum meetings

Confidential, Foster City, CA

Software QA Engineer

Responsibilities:

  • Tested Windows and Linux based Fiery servers and multiple client applications on the new generation of Canon and Ricoh engines on Windows, Linux and Mac OS
  • Focused on client-server software, printer driver installation and configuration, troubleshooting of hard/software on daily basis
  • Developed test plans and test procedures for testing PrintMe Mobile server-based module that enables Wi-Fi printing from iPad, iPhone and Android devices to the networked printers
  • Created and executed test cases for Web Tools module which is a dynamic web site that displays the current stage of the Fiery server
  • Prepared testing environment, ran and debug XML based automation tests
  • Performed smoke, functional, regression, localization, performance, stress and exploratory testing on multiple OS Images using VMware LabManager and Remote Desktop
  • Investigated issues, reported defects, managed and regressed them
  • Collaborated cross-functional with developers to ensure bugs resolution

Confidential, Los Altos, CA

QA / Customer Support Specialist

Responsibilities:

  • Performed usability, GUI, functionality, browser compatibility testing and navigation analysis of e-Commerce company service
  • Created and executed test cases that covered important areas such as search, registration, credit card processing, reviews, etc.
  • Interfaced daily with customers to assess business processes, gathered requirements and responded to inquiries
  • Analyzed, reproduced customers’ escalations and bugs, worked with developers to solve problems, and provided feedback to customers
  • Monitored customers’ orders database to verify functionality, data correctness/consistency, identify non-conformances, report bugs using Bugzilla and recommend corrective actions

Confidential, Redwood City, CA

Software QA Consultant

Responsibilities:

  • Tested MyPrivacy web application that enables to find and remove personal information from databases available to the public via Internet
  • Provided regression, smoke, functional testing on QA/Staging/Production
  • Performed browser compatibility testing (EI7, EI8, Firefox, Chrome, Safari)
  • Used VMware for browser compatibility testing on various platforms
  • Created SQL queries to retrieve customers’ data from database and validate it
  • Reported bugs, tracked them, checked with the developers by using Rally bug tracking system
  • Worked in Agile environment with multiple releases (twice a week)
  • Participated in software design reviews and daily standup meetings

Confidential

Business Analyst

Responsibilities:

  • Analyzed and reviewed accounting system used for different accounting purposes such as Managerial Accounting and Financial analysis
  • Participated in design and implementation of new program accounting modules
  • Planned and led activities for user acceptance testing of the application
  • Designed and implemented numerous business improvement process policies and procedures
  • Gathered business requirements and documented them for both IT and business teams
  • Developed documentation templates, schedules and assignments

Confidential

Software QA Analyst

Responsibilities:

  • Provided all types of software testing activities for major and transitional releases of AcuM - Managerial Accounting, Financial analysis and reporting software package used by large companies having multiple locations and branches
  • Conducted tests under both Windows and Web platforms using Quality Center
  • Tested many functional areas such as Payroll, Reports, Forms, Accounts Payable and Accounts Receivable, Budgeting, Benefits, etc.
  • Tested synchronization of the main database with branches’ databases
  • Developed SQL queries to test database integrity and validate data input
  • Developed numerous test cases and test suites for functionality testing Reproduced software defects and reported them
  • Validated bugs fixed

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