SUMMARY:

Over 9+ years of experience in Software Quality Assurance, Testing of web based, Insurance and client/server applications using ALM, QC, UNIX, AIX and Windows platforms. Mainly involved in design, development, implementation and execution of test plans, test cases for Client/server, Desktop Application and WEB applications using manual and automated testing tools. QA experience in all phases of life cycle, including QA Management, requirements, analysis, Test Planning, testing, Defect tracking, Process, Procedure, Contingency planning and reporting.

TECHNICAL EXPERTISE:

• Excellent understanding of Software Development Life Cycle (SDLC), Software Test Life Cycle (STLC) and Test Methodologies from project definition to post-deployment documentation.
• Experience in creating and developing strategic Test plans, Manual and Automated Test Cases, Test Scripts, and Test Reports for both manual and automated tests using ALM, QC and Selenium.
• Manually performed Back-End testing by writing good complex SQL queries using MS SQL Server, Oracle and Sybase DB platforms.
• Comprehensive knowledge Test Strategies, Test methodologies, Functional, Negative, Regression, Acceptance (UAT), System Integration (SIT), and White box/Black box testing, Web Services, GUI, Load.
• Experience in testing Web Services using SOAP UI.
• Performed XML validations using SOAP UI and Notepad++ against XSD’s.
• Good understanding of XML.
• Experience with end to end testing, interaction/integration with multiple downstream systems
• Expertise in Requirements Analysis, Methodologies and test processes.
• Experience in writing, executing and assigning test cases to the defects using HP Quality Center and Rally and Knowledge of JAMA.
• Experience in tracking reports and creating reports using defect management tool HP Quality Center, Rally and Bugzilla.
• Resourceful in automation testing tools QTP, Quality Center, Selenium IDE, Selenium Web Driver and Performance tool J-meter.
• Actively involved during production deployments and participated in go-live meetings.
• Experience in work flow analysis / design, application design/build/validate/test, as well as Problem solving with determination and Perseverance.
• Congenial communication skills, good Listener, Zealous learner, Team player with team spirit.
• Varied experience in Health care, Insurance, Retail Pharmacy, Kaiser Permante and billing adjudication analysis.
• Experience working on agile methodology.
• Handled and analyzed complex Store procedures and Various Triggers, Store PING jobs between ECC and EPS.
• Ability to work as independent and team member in challenging and cross platform environment.
• Highly motivated team player self belief with very good analytical, problem solving, interpersonal and communication skills.
• Profound insight to determine priorities, schedule work, and meet critical deadlines within budget guidelines.
• Experienced in working as product support QA and attending emergency meetings/Calls/WebEx calls and Critical CRM rally issues on request by clients.

SKILLS:

Testing Tools: ALM, HP Quality Center (QC), JAMA, Soap UI, Selenium Web driver and IDE.

Reporting Tools: Bugzilla, Rally, Quality Center and ALM.

Languages: Java, SQL, C and C++.

Platforms: Windows, MS-DOS, UNIX, AIX, LINUX, Web Logic, Elixir reporting.

Data Bases: MS-SQL Server, Oracle, Sybase, Database Connectivity tools (JDBC, OJDBC).

Technologies: Web Services (SOAP), JSP, HTML, XML, Agile Methodology, SSL, Security (Encryption and decryption of passwords).

Other Tools: Win SCP, File Zilla, MS Project, XML Spy, Snag It, Text Pad, Notepad ++, Ultra Edit, Beyond Compare, Elixir, Telnet, HOST and Simulators,Store Procedures, Triggers, J-meter, Selenium IDE and Web Driver, Mobile application.

MS-Suite: MS-Word, MS Excel, MS PowerPoint, MS-Project, MS Outlook 2010.

WORK EXPERIENCE:

Confidential
Fort Worth, TX
Role: Sprint QA Lead

Responsibilities:

• Attended Design meetings with Design, Dev, QA and clients.
• Managed team size of 4 people and lead as scrum master for the Sprint cycle.
• Conducted Kick off and preplanning meetings with Team.
• Understanding the Requirements and Functional Specifications of the application.
• Responsible for analyzing and interpreting design specifications and pharmaceutical business requirements.
• Used design documentation to create test plans, test scenarios and test cases on UNIX/AIX, functional and system testing on pharmacy and third party applications.
• Participated in identifying the Test scenarios and designing the Test cases with Team of Dev, QA and Design.
• Prepared and Executed Test cases as per System and client Requirements considering the existing working live functionality.
• Performed various black box testing Methodologies Like functional testing, Usability Testing, Sanity and Regression testing on modules that are affected by this enhancement.
• Involved in Bugs Tracking & Preparing Bug Report Document.
• Review of the test cases written for unit and integration level with fellow Team members.
• Integrating the test scripts written for individual units.
• Analyze and write detailed specifications and Test Requirements using QTP, QC and Rally.
• Writing Test scripts and functions wherever necessary for various units of the business modules.
• Analyzed and worked on Store Procedures, Purging Data, Ping jobs and Triggers.
• Handled the Sprint Team and involved in various discussions along with Team of Dev and Design.
• Delivery has been made as per the client requirements and acceptance set with END to END testing and Demos were conducted for final acceptance.
• Demonstrated effective time management skills and complied with project deadlines.
• DB validations using DB visualizer.

Environment: HP ALM/Quality Center, Java 6 and 7, Windows 7, MS SQL Server, SOAP UI, spring Framework, XML, Oracle, UNIX, AIX, WEB LOGIC, Snag IT, Text Pad, Excel Compare, Adobe Reader, MS Office, and Internet Explorer, Chrome, Bugzilla, Putty and Rally.

Confidential
Role: Sr.QA Analyst

Responsibilities:

• Complete user story testing for EPS Pharmaceutical software in a scrum agile environment.
• Report project status, impediments, and resolve sprint issues as the Scrum Master for current sprint.
• Utilize Oracle SQL database to validate data integrity.
• Write test case for pharmaceutical application and upload test cases in Rally/QC/QTP.
• Testing request and responses sent using XML files and simulators.
• Complete demos with business group and customer after completing sprints.
• Sprint preplanning and kickoff meeting which included user story selection, software functionality and software design for each sprint iteration.
• Complete regression testing after each sprint cycle.
• View and modify files utilizing UNIX commands.
• Understanding the Requirements and Functional Specifications of the application.
• Participated in identifying the Test scenarios and designing the Test cases.
• Prepared and Executed Test cases as per System and client Requirements.
• Performed various black box testing Methodologies Like functional testing, Usability Testing and Regression testing.
• Involved in Bugs Tracking & Preparing Bug Report Document.
• Review of the test cases written for unit and integration level.
• Integrating the test scripts written for individual units.
• Analyze and write detailed specifications and Test Requirements using QTP, QC/ALM and Rally.
• Writing Test scripts and functions wherever necessary for various units of the business modules.
• Handled the Sprint Team and involved in various discussions along with Team of Dev and Design.
• Delivery has been made as per the client requirements and acceptance set.
• Worked on various modules related to pharmacy IVR, POS, INSURANCE, BILLING OF RX, DRUG INVENTORY WEB SERVICES, MAIL ORDER PHARMACY, CENTRAL PRESCRIBER, CENTRAL PATIENT DATA, CENTRAL SERVICES based on WEB LOGIC SERVERS.

Environment: HP ALM/Quality Center, Java 6 and 7, Windows 7, MS SQL Server, SOAP UI, spring Framework, XML, Oracle, UNIX, AIX, WEB LOGIC, Snag IT, Text Pad, Excel Compare, Adobe Reader, MS Office, and Internet Explorer, Chrome, Bugzilla, Putty and Rally.

Responsibilities:

• Participated in Web Ex sessions with the client production issues reported.
• Prepared and Executed Test cases as per System and client Requirements for the reported defects on LIVE system.
• Delivered weekly, Bi weekly and quarterly releases as per the customer requirement.
• Involved in Researching and providing the required inputs to Design about current functionality and affected areas critically reported for.
• Review of the test cases written and modify the existing if required as per the design changes implemented on the defect reported.
• Sanity before release is sent to the customer for deployment.
• Attended critical cases 24/7 to ensure they gets resolved and released as patch to the customer depending on the criticality of reported defect.
• Provided extensive live support to the customer to get the issues raised solved and gets the software developed going on.
• Collaborating with project managers, analysts, testers and developers to design the solution and deliverables.
• Identifying pain areas and proposing process improvements/value additions.
• Participated in daily stand-up meetings, team meetings, status meetings, and patient safety meetings to coordinate the design, development, testing and release of fixes, patches, and updates.
• Analyze the critical defect based off the Logs and other data provided by the support members and get to a final conclusion of what exactly the issue is.
• Prioritize work independently depending upon the criticality of the reported defects from the list scheduled for releases.
• Deploy builds and patches on UNIX/AIX/CITRIX based servers and test the requirements.
• Worked on Load testing using SOAP UI, Messaging using the Active MQ services, E-script from prescriber, Approvals of the call tasks from SOAP UI using the XML’s.
• Worked independently and as a team with both onshore and offshore QA resources to get the deliverables on time.

Environment: HP ALM/Quality Center, Java 6 and 7, Windows 7, MS SQL Server, SOAP UI, spring Framework, XML, Oracle, UNIX, AIX, WEB LOGIC, Snag IT, Text Pad, Excel Compare, Adobe Reader, MS Office, and Internet Explorer, Chrome, Bugzilla, Putty and Rally.

Responsibilities:

• Review Approach, Design and Software Requirements Documents
• Performed various database validations using MS SQL Server.
• Create Test Strategy, Create Test Data and reviewed them with the Designers & Business Users
• Data Analysis, Defect investigation and reporting in Quality Center 11.
• Review Test Cases & Test Scripts created by team and review it with the QA Manager/Lead.
• Report matrix of Test Cases and Test scripts to Requirements.
• Regression Testing of existing functionality
• Report Defect status and progress on testing to QA Manager on a daily basis.
• Coordinate with developers to resolve them within deadlines.
• Set up preliminary & final User Review Meetings with Business Users where all testing results for the project are presented and signed off.
• Tested the mobile application on Android and Apple OS .
• Tested the application on iPad and iPhone when the operating system was unveiled and made sure the application was enhanced to be compatible with the Android devices and black berry devices.
• Tested UI, Functionality, Page Navigation, and Barcode scanning from various mobile devices.
• Performed functionality testing which involved the testing of all core functions of the application.
• Tested the application under different networks and Internet speeds including while on EDGE, 3G, and Wi-Fi.
• Involved in different phases of Test effort like Integration testing, Regression testing, and User Acceptance testing.
• Responsible for generating business process flow diagrams based on business resource documents.
• Used the Agile methodology during the project life cycle and ascertained deliverables on a per requirement basis.
• Conducted back-end testing of the application using SQL queries.
• Follow up with UAT Users of any defect / requirement related issues, identify, classify and add more information to better track defect.

Environment: ASP.NET MVC 4.0, C#.NET, HTML5, MY SQL, SQL Server 2012, AWS S3, WPF, XAML,QC/ALM, Apple devices, Android devices, END-END testing.

Responsibilities:

• Worked with Business Analysts, Design and Development Team to clarify detailed requirements specification and business needs.
• Decomposed detailed requirements specifications, detail system design documents and use cases into high level test scenarios, test conditions, test cases and test scripts.
• Understand and analyze business requirements for testability and completeness.
• Created and maintained test scenarios, test strategy, test plans, test cases, test scripts, test criteria, test calendar and testing schedule.
• Created and Executed Test Cases for UI and Functional testing areas.
• Database validations are done using SQL Server.
• Prepared Requirements traceability matrix for the requirements coverage.
• Wrote test scripts in test plan module of quality Center and linked the test cases to requirements.
• Executed the test scripts from Test Lab module of Quality Center.
• Participate in System, Functional, Regression and User Acceptance testing.
• Understand and apply knowledge of tracking the activities of Employee.
• Defined testing strategies, executed test scripts and followed through on the prioritization and resolution of defects.
• Executed test cases to ensure that requirements have been met.
• Troubleshoot the defects and environment issues and thoroughly documented defects along with specific error messages and steps to duplicate in HP Quality center.
• Worked with developers to resolve the defects and communicated with Management team on testing status, issues and risks.
• Involved in preparing daily status report, weekly status report and defect report and send them to the Point of Contact for review.
• Browser compatibility testing on various browsers. (IE, Chrome, Mozilla, Safari).
• Deployed the new fixed builds on server and resolved the defects reported.
• Stand up calls with Dev and design for performance and improvement of the product.

Environment: Apache Web server 2.4, PHP Frame works, Java, Google Analytics,HTML5,Cascading Style sheets,UTF-8 Encoding, Ubuntu Server, Quality Center, Spring Frame work, Oracle, DB vizualizer 9.0, Text pad, Excel Compare, Internet Explorer, Chrome and Mozilla.