TECHNICAL SUMMARY:

• Certified Software Quality Analyst (CSQA) with more than 11 years of experience in Information
• Technology in Software Testing, Architecture, Development & Quality with adequate presentation and training skills.
• Experienced working with Customers, Users, Project teams, Senior Management and Managing Onsite-Offshore model.
• Experience in Managing all the QA Activities and Mentoring QA Teams.
• Experience in implementing the processes while testing applications in Onsite/Offshore model.
• Expertise in Process Areas of CMMI Level 2 Implementation
• Experience in setting up Testing COE(Centre of Excellence) for Testing and Automation .
• Proficient in Testing applications which use Automated Batch Jobs using tools like Autosys
• Experience in Procurement and Evaluation of New tools
• Extensive experience testing for Performance using Load Runner, Performance Center
• Well conversant in Loadrunner Scripting, Test Execution and Reporting.
• Experienced in Performance Testing on ERP system using JDEdwards, Oracle Fusion, SAP and Sterling Order Management. Technical expertise in Automation / Test Management tools like Quick Test Pro, Winrunner, Rational Robot, Rational Test Manager, Rational Clear Quest, LoadRunner, Test Director /Quality Center.
• Expertise in testing applications on Microsoft and Java platforms, Good working knowledge of Retail, Insurance, Banking and Web applications, Ability to work on Multiple Projects, Involved in Functional Study of the system.
• Expertise in writing Test Strategy, Test Scenario, Test Plan, Test Cases, Bug Reports and developing Test Scripts.
• Diverse experience in testing at every phase of the development process like Unit Testing Component Testing, Integration Testing, System Testing, User Acceptance Testing, Regression testing, Performance and Stress testing.
• Well conversant in Testing Methodologies and Onsite-Offshore coordination.
• Expertise in Manual Testing in Client/Server, Unix, Linux and Windows environment.
• Expertise in Compatibility Testing of the applications on different platforms.
• Extensive experience in using Microsoft Compatibility Tools Kit to perform the Compatibility testing on Windows Vista platform.
• Expertise in writing SQL Queries using Microsoft SQL Server, Oracle, Toad and Microsoft Access for data validation at the backend.
• Extensive experience with automation tool QTP for functional and regression testing.
• Knowledge of CMM, ISO Quality models.
• Expertise in problem solving and bug tracking using the tools like Rational Clear Quest, Quality Center, Bugzilla and Scarab.

TECHNICAL SKILLS:

• Operating Systems: Windows 95/98/NT/XP, Unix, Linux
• Languages: C, C++, Perl, Pascal
• Testing Tools: Load Runner, QTP, Grinder, Quality Center
• Other Tools: Rational Clear Quest, Bugzilla, Rational Test Manager, Rational Clear Case
• G.U.I: Visual Basic 6.0,Toad
• RDBMS: MS-Access, Oracle 8i, MS-SQL Server.
• Web Technologies: HTML, ASP, VB Script, JavaScript, Weblogic, Documentum, Webtop, Citrix.

EXPERIENCE:

Confidential,Bloomington,MN

Performance Test Architect

Managing a performance testing engagment for multiple projects in Confidential .

Responsibilities:

• Writes performance test plans in support of end-to-end system performance evaluation and analysis. Working experience in various protocols HTTP, Web Services, and Citrix,Java.
• Expert in handling the entire load/performance testing independently which involves lot of interaction with multiple components - developers, system administrators, DBAs-
• Expert in preparation of work load assumptions document in sync with the existing or projected production usage statistics.
• Expertise in the analysis of the test results and preparation of various graphs and reports.
• Expert in analyzing the performance of the application under test under varying loads and concurrent users.
• Identify the bottlenecks in the application performance, conduct analysis and provide recommendations to management to improve the performance.
• Experience in the installation and troubleshooting of the LoadRunner servers and agents, on the windows servers.
• Monitor JVM’S,Analyze heap dumps and queries.
• Expert in using tools loadrunner,LoadUI and Jmeter for performance testing.
• Expert in the preparation of risk assessment and capacity management and make recommendations management about the application performance under various load capacities.
• Analyze and project the impact of the application performance in production environments.
• Produce a final risk assessment showing whether there is a low, moderate, or
• high risk of the current peak user volume of usage to negatively impact the application’s production infrastructure
• Developed automated volume/stress test scripts using HP LoadRunner,Jmeter
• Setup Jmeter tool for MQ related projects and rollout throughout Confidential for usage on various projects.
• Identify the required data to support dry run, shakeout, and actual execution of each script for automated regression or volume/stress testing
• Ability to proactively work with product management, design and development to engage in collecting performance test requirements
• Show personal interest in exploring reading material to research various product functionality and architecture and understand workings of the application under test
• Extensive LoadRunner scripting experience. Ability to script using LoadRunner for http and web service requests and set up test scripts for work load model needed and create test scenarios to accurately mimic test requirements
• Requires HP LoadRunner and multiple protocol performance testing skills and experience; Shunra and other tool experience preferred
• Proven experience in implementing performance test strategies and designing, executing, and analyzing complex tests
• Strong understanding of underlying technologies

Environment: HP Performance Center,Jmeter,HP Qulaity Center,Wily Introscope, Soap UI, Load

Confidential

Performance Test Architect

The Portal services Professional Providers, Individual Practitioners (participating/non-participating) and participating Group/Ancillary practices,Internal users and External users. As a QA Lead/Manager I am responsible for the testing and delivery of different projects which has transactions 270/271,276/277,278.

Also as part of Provider Finder project responsible for testing and delivery of the web services and supporting performance testing needs.

Responsibilities:

• Writes performance test plans in support of end-to-end system performance evaluation and analysis. Working experience in various protocols HTTP, Web Services, and Citrix.
• Expert in handling the entire load/performance testing independently which involves lot of interaction with multiple components - developers, system administrators, DBAs-
• Expert in preparation of work load assumptions document in sync with the existing or projected production usage statistics.
• Expertise in the analysis of the test results and preparation of various graphs and reports.
• Expert in analyzing the performance of the application under test under varying loads and concurrent users.
• Identify the bottlenecks in the application performance, conduct analysis and provide recommendations to management to improve the performance.
• Experience in the installation and troubleshooting of the LoadRunner servers and agents, on the windows servers.
• Monitor JVM’S,Analyze heap dumps and queries.
• Expert in using tools loadrunner,LoadUI and Jmeter for performance testing.
• Expert in the preparation of risk assessment and capacity management and make recommendations management about the application performance under various load capacities.
• Analyze and project the impact of the application performance in production environments.
• Produce a final risk assessment showing whether there is a low, moderate, or
• high risk of the current peak user volume of usage to negatively impact the application’s production infrastructure
• Developed automated volume/stress test scripts using HP LoadRunner
• Identify the required data to support dry run, shakeout, and actual execution of each script for automated regression or volume/stress testing
• Ability to proactively work with product management, design and development to engage in collecting performance test requirements
• Show personal interest in exploring reading material to research various product functionality and architecture and understand workings of the application under test
• Extensive LoadRunner scripting experience. Ability to script using LoadRunner for http and web service requests and set up test scripts for work load model needed and create test scenarios to accurately mimic test requirements
• Requires HP LoadRunner and multiple protocol performance testing skills and experience; Shunra and other tool experience preferred
• Proven experience in implementing performance test strategies and designing, executing, and analyzing complex tests
• Strong understanding of underlying technologies

Environment: Rational Quality Manager, Clear Quest, Requisite Pro, Soap UI, Load runner,webservices,Java

Confidential

Test Architect/ Test Manager

Mortgage servicing package, a mainframe based third party tool from LPS, is Industry’s leading loan servicing platform which gives mortgage bankers the ability to automate all areas of loan servicing, including loan setup and maintenance, customer service, cashiering, escrow administration, investor accounting, default management and federal regulatory reporting. As a QA Lead/Manager I am responsible for the testing for 43 Mortgage Servicing Package Scripts as part of Segregation of Duties project.

Responsibilities:

• Preparation of Test Strategy,
• Preparation of Test Plan, UAT Plan
• Test Case Preparation.
• Daily stand up meeting.
• Test Case Execution, Test Completion Reporting and Status Reporting
• Used QTP to define Global object repository and built reusable functions. Parameterized scripts to execute the tests for different sets of data
• Used QTP to get the out put data and compare it with the database for data verification.
• UAT Support, Production release support
• Preparation of Performance Test Plan
• Performance Test Requirement Gathering.
• Preparation of Work Load Model.
• Preparation of functional streams
• Performance benchmark clarifications
• Preparation project plan and milestones for each phase as the project progresses.
• Application environment verification
• Performance Test tool verification
• Performance Scripting
• Scenarios design
• Performance Test execution

Environment: MSP, Quality Center, MS SQL, Microsoft Office, QTP,Loadrunner,Jmeter

Confidential

Test Architect / Test Manager

The Managed Services Platform is a key enabler for Avaya not only to sustain the current business but to expand to new products/services through its channel partners and customers.

Responsibilities:

• Testing process definition, validation and implementation of test management tools
• Preparation of Test Strategy,
• Preparation of Test Plan, UAT Plan
• Preparation of Performance Test Plan
• Performance Test Requirement Gathering.
• Preparation of Work Load Model.
• Preparation of functional streams
• Performance benchmark clarifications
• Preparation project plan and milestones for each phase as the project progresses.
• Application environment verification
• Performance Test tool verification
• Performance Scripting
• Scenarios design
• Performance Test execution.
• Performance Test Reporting
• Impact analysis and recommendations
• Performance tuning using J22ee Diagnostics
• Monitoring using HP Sitescope
• Test Execution and Status Reporting

Environment: BMC Remedy, BMC Analytics, BPPM, HP Performance Insight, Portal, Network Monitoring, HP Performance Center 9.52,4 Load Generators, Oracle,LoadUI,J2EE

Confidential

Lead Performance Test Consultant

Project Crossroads is the implementation of standard processes and data in a single ERP system on an SAP platform for all of the Operations & Supply Chain groups within the MD&D Franchises.

Responsibilities:

• Requirement Gathering.
• Preparation of Work Load Model.
• Preparation of functional streams
• Performance benchmark clarifications
• Preparation of Test Strategy
• Preparation project plan and milestones for each phase as the project progresses.
• Application environment verification
• Performance Test tool verification simulating a sample scenario
• Performance Scripting
• Scenarios design
• Performance Test execution.
• Performance Test Reporting
• Impact analysis and recommendations

Environment: SAP Portal,Loadrunner9.10,4 Load Generators, Oracle,Jmeter

Confidential

Lead Performance Test Consultant

Crocs, Inc. is a designer, manufacturer and retailer of footwear for men, women and children under the Crocs™ brand

Responsibilities:

• Lead Performance Test Consultant on a large People soft implementation using HP Load Runner.
• Created Test Strategy, Test scripts, Executed tests, Analyzed results and wrote and presented test report.

Environment: Oracle/JDE/PeopleSoft

Confidential

Test Leader

Confidential Consumer Portal Program

The Confidential Consumer Portal is targeted to be the new online image for Confidential . Banking will be the first line of business to be integrated into this portal; with the objective of providing world-class user experience. The overall objective of this project is to strategize the road map and define Architecture for consumer portal program.

Responsibilities:

• Requirement Gathering.
• Produce Test Plan and Test Cases.
• Plan, monitor and track test execution progress on a day-to-day basis.
• Browser Compatibility Testing.
• Test metrics gathering and analysis
• Using the available information to improve the process • Produce test summary
• Review test results and identify any dependencies which may result in risk
• Document Lesson Learned and develop preventive actions
• Prepare Test Release Note.
• Prepare Performance Test Plan, Scripting and Execution

Environment: Mercury Test Director, Quick TestPro, (QTP), Loadrunner, ASP.NET, J2EE, Spring, WebLogic, HTML, JavaSun Solaris, Windows 2000, Windows-XP, Windows Vista, Mac

QA Onsite Coordinator

The goal of the project is to upgrade the Digital Commerce infrastructure and set the team to potentially use new functionality, such as the ATG Promotion & Campaign Management and Consumer Service Relationship Management modules.

Responsibilities:

• Preparation of Quality Plan
• Creating Test Strategies and Test Cases.
• Executing the Test Cases using Quality Center.
• Daily status reporting of the progress of the application as part of Testing.
• Reviewing the Test Results for the applications tested at offshore.
• Communicating the test results to the Client and Prioritizing the defects found in testing using Defect Triage Meeting
• Taking applications to the UAT and take signoff from the respective team owners from the client side.
• Coordinating all the project related activities including resourcing with the Client.

Environment: SharePoint, SQLDeveloper, WindowsXP, Quality Center, Load Runner, JBoss, ATG, Oracle

QA Tester

Responsibilities:

• Preparation of Quality Plan
• Creating Test Cases and Test Environment Setup.
• Executing the Test Cases using Quality Center.

Environment: Working environment with iD Front-end, OMS, iDEdit tools, iPhone/iPod Touch, iMac with SDK

Confidential , Milwaukee, WI

QA Onsite Coordinator

Confidential project is a step toward rolling out Vista in NM.The applications are tested in vista operating system to make sure that there are no application failures while the applications are deployed in Vista Operating System.

Responsibilities:

• Preparation of the Application Compatibility Request form.
• Creating Test Plan, Test Strategies and Test Cases.
• Testing the applications using Microsoft Compatibility Tool Kit for Compatibility Testing.
• Reviewing the Test Results for the applications tested at offshore.
• Communicating the test results to the Client and discussion about the remediation for the defects found in Testing.
• Doing a Remediation Analysis of the applications and suggesting an appropriate solution.
• Taking applications to the UAT and take signoff from the respective team owners from the client side.

Environment: .NET, SharePoint, Microsoft Application Compatibility Toolkit 5.0,SQL Server, Windows Vista, Windows XP

Confidential, NC

QA Lead

Project: Performance and Manual Testing for Myapparelnet Application

Confidential is the next generation of apparel systems for Confidential Active wear. ApparelNET is the low cost, yet robust, manufacturing execution system designed to meet the varied and changing needs of Confidential Active wear’s apparel-manufacturing facilities well into the 21st century. There are three modules (Inventory Tracking, Quality Net, One Source) and each module has some functionality under performance testing.

Responsibilities:

• Prepared Performance Test Plan for myApparelnet application.
• Assigning work to offshore resources and tracking the progress of the task on a daily basis.
• Coordinating with different vendors towards the evaluation of Testing tools to be used in the organization.
• Preparation of templates and deploying the same to be used as part of testing of the new applications.
• Working closely with different teams at the client site to deploy new processes to be followed as part of Testing Center of Excellence.
• Identified the functionalities for the Performance testing from individual modules based on the discussion with the customers using the application.
• Test Scenario, Test Script Creation for performance testing of the application.
• Performance Testing of the application using LoadRunner.
• Regression testing of the using QTP as part of procurement of a new QTP license.
• Manually tested myApparel net application for identified functionalities as part of performance testing.
• Weekly status reporting for the application under test.

Environment: .NET, Loadrunner, QTP, SQL Server, Windows XP

Confidential, IL

Project: Branch Operating Platform

The Branch Operating Platform (BOP) is an innovative program that will automate many of your branch's tasks. It uses GPS technology to let you track routes and vehicles, improving your branch's safety, customer service, and efficiency. BOP also lets you view, edit, and report on branch activities. It addresses other modules like Route Management, Dispatch, Scheduling, Payroll Integration, Post Trip Analysis, External User Functions and Application Administrative functions.

Responsibilities:

• Test plan preparation, Test Script Design and System Testing.
• Coordinate the testing activity for Positive & Negative Testing, Data Validation, GUI Testing
• Prepare the defect report at the end of the Test life cycle
• Cross Verification of the Test Cases to the Design Document to verify that all the Requirements are tested
• Improving the existing QA Process wherever necessary

Environment: J2ee, PWA, Windows

Confidential, Minneapolis, MN

The aim of the Confidential is to help web enable the existing Promotion Offer Form which is a process where a vendor creates a Promotional Offer Form and Category Manager approves, returns for revision or rejects it and send it to Bill Back system finally.

Responsibilities:

• Designing and Writing Test Plans, Test Strategy, Test Procedures, Use Cases, Test Cases, Data Conditions with reference to Business Requirements, Design Specs and Functional Requirements
• Execution of test cases and logging defects in Mercury Quality Center 9.0.
• Performance testing of the application using QTP, Load Runner 7.6.
• Creating and executing SQL queries on an ORACLE database to validate and test data
• Maintaining QVS(Quality Validation Summary) document as part of each release.
• Creating automated scripts using QTP and executing the same and logging defects in Mercury Quality Centre 9.0.
• Testing batch job processing using autosys.
• Monitoring the progress of the project on daily basis and status reporting.

Environment: J2ee, Toad, Unix, LDAP, Mercury Quality Center 9.0, Autosys, Caliber, Harvest, Load Runner

Confidential, New York, NY

This Confidential is Web-based application, which allows customer to open the account online and maintain the account online. Customers can open the account using this application through Internet, transfer the funds between different accounts and check their balance.

Environment: J2ee, Toad, Unix, VSS, Test Director

Confidential , Confidential (Member of fortune 500)

Project: B-1 Provisioning System(SWH):

This project is to provide Confidential customers to manage there shared web hosting accounts. A customer will send a request to Add, Delete, Upgrade some services to his existing account or a new account for Shared Web Hosting can be created for the new customers. A few of the operations performed on the Share Web Hosting account are ADD, Delete, Upgrade, Temporary out of Service, Cease, Change User ID, Change User Password.

Environment: Oracle 10g, J2ee, LDAP, Unix, Rational Clear Quest, Rational Test Manager, Clear Case.

Confidential

This project is to provide Confidential with the capability of designing, launching and managing new and innovative services convergent with traditional services of Telecom Industry. Due emphasis is paid to component-based architecture and component re-use. The CBCM comprises of 12 sub systems.

Responsibilities:

• Test planning, design and execution.
• As a part of leadership team, responsible for Test Planning, Execution, Test reporting and Management.

Environment: Oracle 10g, Oracle Application Server, J2ee,Tibco, Toad, Rational Robot, Rational Clear Case, Rational Clear Quest, Rational Test Manager.